No Reverse DNS=lost Email
Jun 11, 2007
I have a client coming to me from another provider. Their biggest problem currently is that many emails either vanish or some get emails while others don't.
I did a check on DNS Reports and found that the domain is on a shared IP address (800+domains) whereas its mail server points to another IP address. Neither of the IP addresses appear blacklisted in any spam databases. The only possibility seems to be the IP address for the web site which does not have have a PTR record (reverse DNS record).
Could this be why the emails are disappearing? They have even configured SPF for the domain etc. I would like to avoid facing a similar situation when the client moves to me.
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Aug 9, 2008
I moved from a host to another and wanted to restore/use the email adresses that are already saved on my old host account.
I did a full backup by using Cpanel's wizard and saved it on my computer. Extracted everything and then by using FTP I have put all the files on my new server which is using Cpanel as well.
Although all email adresses are now visible in my Cpanel the old passwords will not work anymore......
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Mar 30, 2007
I have been using cpanel for last years. just today got DA on a new dedicated server and now have problem with dns.
[url]
I know the basics of dns and nameserver but i am kinda lost in DA
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Jul 8, 2008
Changing php version to 5.2.6
I just lost the handler....no php handler at all( old: DSO), rebuilding again (second time)...
anyone knows why this happened?
and what should I do, since the last easyapache rebuild didn't work?
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Jun 2, 2008
We delete LOGS.
We delete QUEUE mail.
After we add up all the space of the counts.
space of count1 + space of count2 + space of count3 + ... ALL COUNTS
And TOTAL < to 2GB included MySQL space
But space used (say Vistuozzo), is 8.47 Gb!
How we can understand this?
Ok, maybe 2 GB of CENTOS + cpanel + WHM+ MySQL + Files config = 2 GB
Home + MySQL = 2GB
4 GB is very different to 8.5 GB!
Ok think in 3 GB of SO+WHM+CONFIG add 2 GB of files this = 5 GB
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Jun 1, 2008
is there any chance to reset WHM password?
i have 2 root user account
1. root (this password same as the WHM password)
2. admin (i know this password)
isthere any chance to change root password with my admin password
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Dec 8, 2007
i have a problem with my server today with centos 4, it dont boot anymore the system report that i have a bad superblock, i have restore it with e2fsck -b 32768 /dev/sda1 but it dont boot, i have try also the other 4 backup but nothing to do, the system report that i have a bad superblock on each partition,
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May 18, 2008
how can i find a file xxx.tar.gz i have lost it on the root i know don't say it,
i wanna use ssh to find it.
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Jan 28, 2008
what is packets lost,
I used just-pings.com site and its says my site had 100% losts packets in some locations, what does this mean?
One of my other host doesn't have any packets lost, so for a new package should I go with them, rather than the host which has packets lost?
[url]
When I asked my host they said do not trust just-ping and told me to use,
[url]
Does this site check for packets lost?
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Jun 30, 2007
i'm running centOS i don't know what version it is as i can't find anywhere on the net what the command is to get the version of os i'm running.
But yum is apparently not setup. whenever running "yum install php" for example i get the following error,
"bash: yum: command not found"
Now i've also tried "su -c 'yum intall php'" even while logged in as root. But i get the same error.
Anybody have any direction for me on this? I've been googling this for wlan hour and have come up totally empty.
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May 19, 2007
We have a large problem here, we lost access to using our ftp client to the server. We also lost our email with our main account well.
We can't ftp in to our accont or any accounts on the server.
I have reset the passwords for the cpanel and email etc still nothing.
We need to gain access to download all the files on our server.
We have a off site backup service and I am trying to figure out how we can download from there as well.
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Nov 20, 2007
I have a problem with PHP installed on my Linux server.
PHP 5.2.3 worked fine with JSON, MySQL and other libraries.
But when I:
- installed FFmpeg-PHP module
- added extension=FFmpeg module into php.ini (nothing was changed in php.ini)
- installed PHP-devel with yum
- rebooted server
PHP stopped working with MySQL and JSON. I've added absolute path for mysql.so in php.ini and it works now. But I couldn't find json.so library on my server (with find command).
So, I've downloaded and compiled Json 1.2 and added absolute path to .so in php.ini, but it doesn't work.
FFmpeg-PHP doesn't work also.
I get these errors in php error log file:
Quote:
[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: json: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0
[20-Nov-2007 03:27:30] PHP Warning: PHP Startup: ffmpeg: Unable to initialize module
Module compiled with module API=20060613, debug=0, thread-safety=0
PHP compiled with module API=20050922, debug=0, thread-safety=0
These options need to match
in Unknown on line 0
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Sep 30, 2007
Trying to set up mysql and php a number of times I have manage to install duplicates. I installed individuals and then found xampp. When trying to get rid of Xampp I seem to have lost some vital info needed for apache. where apache is on Mac X tiger. I need to know what the folder structure is "supposed to be". Terminal is picking up 2 different mysql versions.
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Jul 8, 2008
a few days ago one of the dedicated servers i was using got wiped out by midphase/softlayer. i also wrote a post on digital point and the users there suggested i mention this incident here for people to know......
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May 27, 2009
what i need to do? I've lost whm root password..
when I try to login, this message apear
This account is currently locked out because a brute force attempt was detected. Please wait 10 minutes and try again. Attempting to login again will only increase this delay. If you frequently experience this problem, we recommend having your username changed to something less generic.
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Jan 11, 2009
I have registered a domain name with vanguard-hosting and have a hosting with them. But now I can't enter my e-mail nor cpanel. There's a message that I should contact them, but nobody answers the phone and e-mail.
Plus their site vanguard-hosting.com is no longer exist (it redirects to dynadot.com).
What's going on?
Is it possible to transfer my domain name to another host provider?
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May 20, 2009
I was trying to istall csf and after all it effect my second vps also and when i ping my ip is ok but not for my domain and when i run ifconfig in my working ip reports:
Quote:
HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
?
My vps that i was try to install the csf is working only my second vps doesn't (both ip and domain).
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Feb 20, 2008
I'm getting slow server response times I've been struggling with this for quite some while.
Here is what I know so far:
1. My website divinelightingdotcom through justping returns average 60-80% packets lost for all locations but Santa Clara, which usually has 0-20% loss.
2. My VPS is in Dallas
3. My ISP is also in Dallas, yet justping their website returns 0 packets lost
4a. When I ping my site from Atlanta, the avg trip is 44 ms
4b. However, the first access of my website through a browser usually takes about 5-10 seconds to respond
4c. I assume that my customers have this same experience (if so, this is killing me on my sponsored search advertising)
5. subsequent navigation through the website is usually acceptably fast.
6. wait an hour or so, and the initial page load has 5-10 second response delay again (can be any page on the site)
7. perhaps related, WinMTR from my location in Atlanta shows an comcast IP in virginia that consistently has 20% loss. I have opened a trouble ticket with Comcast.
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May 1, 2008
I edit "/etc/ssh/sshd_config" file to chang default ssh port. So I restart ssh and close my connection without test.
Now I can not access SSH on dedicated. I try restart ssh on WHM and I receive "sshd has failed, please contact the sysadmin."
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Apr 9, 2008
I'm just wanting some feedback in response to what I feel is gross neglegence of a Webhost I used. I have a website thru this company, WebsitePros. They seemed great for someone like myself, a retail business owner/operator w/ no eployees. I pay 1 company to host, market, and provide software for me to build & manage my site & store. My site had an ecommerce store which was mistakenly deleted by someone at their company. They lost all my pics, product descriptions, customer info, etc, from 2 years of business. They have no backups at all for the store (i had to login to my account to manage store using thier software-- no ability to backup the info on my computer). I was told by their supervisor that traditional webhosts like WebsitePros don't backup store files, just the site itself, and that they would only be willing to help rebuild but offer no monetary compensation (oh yeah, and 3months at 1/2 price...sweet). This isn't a case of failure to pay a bill or anything along those lines---they admit total liability.
My questions are:
1) Is it not the webhost's responsibility to backup these "store" files?
2) Do I seem unreasonable in asking for damages since they lost all this info, including 100's of customer profiles & outstanding orders?
3) Heard of precedents here? Right compensation?
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Aug 6, 2008
ping: 64.191.50.55
location result min. rrt avg. rrt max. rrt
Santa Clara, U.S.A. Okay 108.6 127.3 165.2
Florida, U.S.A. Okay 86.9 94.8 110.9
San Francisco, U.S.A. Okay 101.0 115.2 142.9
New York, U.S.A. Packets lost (30%) 47.0 50.2 54.3
Austin1, U.S.A. Packets lost (10%) 80.7 88.9 118.2
Austin, U.S.A. Packets lost (10%) 77.1 86.4 116.8
Vancouver, Canada Okay 172.9 185.3 240.5
Chicago, U.S.A. Packets lost (10%) 59.2 66.1 71.5
London, United Kingdom Okay 102.2 113.3 119.9
Amsterdam3, Netherlands Packets lost (30%) 126.7 129.9 132.7
Amsterdam2, Netherlands Packets lost (30%) 112.7 117.5 123.5
Stockholm, Sweden Packets lost (10%) 139.2 145.6 148.2
Cologne, Germany Packets lost (10%) 129.3 135.5 143.4
Amsterdam, Netherlands Packets lost (10%) 121.9 126.4 130.0
Krakow, Poland Packets lost (20%) 139.0 147.2 152.5
Madrid, Spain Packets lost (10%) 129.2 136.5 143.3
Paris, France Packets lost (10%) 129.4 132.1 135.7
Munchen, Germany Packets lost (20%) 133.5 137.0 142.0
Copenhagen, Denmark Packets lost (20%) 110.9 120.2 124.2
Lille, France Packets lost (10%) 117.8 123.5 127.6
Cagliari, Italy Packets lost (20%) 156.8 159.3 162.8
Sydney, Australia Packets lost (20%) 251.4 264.2 268.4
Melbourne, Australia Okay 280.7 291.1 301.5
Zurich, Switzerland Packets lost (10%) 155.3 163.6 169.1
Shanghai, China Okay 321.8 328.5 337.7
Hong Kong, China Packets lost (30%) 282.9 292.8 304.5
Porto Alegre, Brazil Packets lost (10%) 200.1 208.8 217.1
Singapore, Singapore Packets lost (20%) 311.3 333.3 371.3
Mumbai, India Packets lost (20%) 240.5 245.2 249.7
Johannesburg, South AfricaPackets lost (40%) 390.4 427.0 517.8
It is bad than my vps on vps4less.de .
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Apr 29, 2008
Just got a new VPS, working on securing it and I was configuring sshd_config changed the port logged out, new port didn't work! Ok so I login to hypervm and i figure i'll just change it back with the hypervm file manager. Well the file seems to have dissepeared?
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Oct 21, 2008
I am trying to change to a different server within the same webhosting company and they have asked me for the username and password of the SQL database I have in my site. Call me stupid, but I have lost this and now I am wondering what I can do.
Since I can log into the cpanel etc I can very well make a copy of the database etc., if that helps. Is there somewhere I should look in the files and folders where the username password info may be store in? I seem to recall reading somewhere that is the case. Any info appreciated.
The reason the host needs this info is because the new server doesnt use cpanel, it uses something called plesk. So if all fails, I am thinking, I just move to a different host who uses cpanel, that way I dont need the UN/PW? Seems a rather silly thing to do, but I have t consider all alternatives now.
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Dec 7, 2007
MySQL Error : Lost connection to MySQL server during query
I get this error around 10 times a day and the MySQL server goes down
Here are my.cnf contents
Quote:
[mysqld]
safe-show-database
old_passwords
back_log = 75
skip-innodb
max_connections = 650
key_buffer = 48M
myisam_sort_buffer_size = 64M
join_buffer_size = 1M
read_buffer_size = 1M
sort_buffer_size = 2M
table_cache = 3000
thread_cache_size = 128
wait_timeout = 90
connect_timeout = 10
tmp_table_size = 64M
max_heap_table_size = 64M
max_allowed_packet = 64M
net_buffer_length = 16384
max_connect_errors = 10
thread_concurrency = 4
read_rnd_buffer_size = 786432
bulk_insert_buffer_size = 8M
query_cache_limit = 3M
query_cache_size = 48M
query_cache_type = 1
query_prealloc_size = 262144
query_alloc_block_size = 65536
transaction_alloc_block_size = 8192
transaction_prealloc_size = 4096
default-storage-engine = MyISAM
[mysqld_safe]
nice = -5
open_files_limit = 8192
[mysqldump]
quick
max_allowed_packet = 16M
[myisamchk]
key_buffer = 64M
sort_buffer = 64M
read_buffer = 16M
write_buffer = 16M
[mysqlhotcopy]
interactive-timeout
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Jan 2, 2007
I vaguley remembering changing a password to one of my domains that I hardly ever use, and as a result, I'm locked out of it both via ftp and cpanel (i can still get to it via whm logged in as root)
is there any way to recover the password? I have full access to the box.
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Aug 22, 2007
I can't remember my mySQL password. How can I find it out?
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Jun 25, 2008
We end our relationship with egihosting.com last year with only one owned 3Com 4526 switch left in their datacenter, we thought there might be some chance to come back with them, so we did not ship back our switch right away.
This year at May 29 we ask them to ship back the switch and they ask for $65 fee: ....
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Oct 29, 2008
I just update my apache today. I remove them and update to latest version 2.2.8. It's works well but when I try to vist my homepage my website is gone but my domain still works and after I login to filemanager in lxadmin all my file is there! :O I only saw this apache default page.
How can I point my index page to my domain? I think name server is not a problem because I can vist my website with my domain name.
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May 11, 2008
if i lost SSH connection during the upgrade process, ie. apache upgrade
will this have any impact?
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