Mail Server Host Name In Greeting

Jul 11, 2007

I always have customers complaining not receiving emails from my online store.

While checking with dnsreport, I found the following:

Quote:

WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.

mail.shashinki.com claims to be non-existent host mail.shashinki.com:
220-mail.shashinki.com ESMTP Exim 4.66 #1 Thu, 12 Jul 2007 10:51:20 +0800 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.

I have my own dedicated server.

How can I correct the above so that ISP will not treat mails sending from my servers as spam and deleted them without sending to my customers?

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Mail Host Greeting

Mar 16, 2007

dnsreport.com showing errors on my domain

warn:
Mail server host name in greeting

WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.

mydomain.com claims to be host server.myhost.com [but that host is at xxx.xxx.66.2 (may be cached), not xxx.xxx.66.3]

Code:
; Modified by Web Host Manager
; Zone File for mydomain.com
$TTL 14400
@ 86400 IN SOA ns1.myhost.com. root.server.myhost.com. (
2006081304
7200
7200
1209600
86400
)

mydomain.com. 86400 IN NS ns1.myhost.com.
mydomain.com. 86400 IN NS ns2.myhost.com.

mydomain.com. 14400 IN A xxx.xxx.66.3

localhost.mydomain.com. 14400 IN A 127.0.0.1

mydomain.com. 14400 IN MX 0 mydomain.com.

mail 14400 IN CNAME mydomain.com.
www 14400 IN CNAME mydomain.com.
ftp 14400 IN A xxx.xxx.66.3

mydomain.com. 14400 IN TXT "v=spf1 include:optonline.net ~all"

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After signing up, I never received information about my account. I used the online chat, and the owner said that due to spam sent from their server the day before, it had been blocked by Verizon (my ISP) for a few days. So, I could not receive email from them at my Verizon acct. (which I use, instead of one associated with my website, for everything hosting-related).

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Is there some way for me to tell in advance whether a particular server is blocked by my ISP?

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Do i need to backup, move and restore all the mails accounts? Or do the users need to backup all their mails (let's say with Outlook Express)? Or is there another way to do this?

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Here is the email from them:

Hi there,

Thank you for contacting us.

Please note that the script is being abused via a web browser to send out
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