MDDhosting.com Customer
Jan 20, 2009
I've been using shared hosting for some years now but lately found my sites were getting more and more sluggish, so I started looking around for a new host. Problem is, who do you choose? And what kind of service? I wanted something better than shared hosting but didn't fancy the complexities of VPS.
After some research I signed up for MDDhosting.com's basic Semi-Dedicated plan for one month to test them out. If it didn't work out I'd only be out twenty bucks
The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails. When I had problems with the transfer, MDD's support team were very responsive (like, in minutes!) and when it got a bit tangled, Michael himself helped to sort it out.
After the initial issues (all my fault for setting things up wrong) the transfer of the rest of my sites was quick and painless. I'm now signed up MDDhosting's Intermediate Semi-Dedicated service.
I'm relieved, with semi-dedicated hosting, that they won't bog down over time with added subscribers. I'm impressed with MDDhosting.com's quality of service and I'm VERY happy at how fast my sites load now.
I give MDDhosting.com a ten out of ten!
Usual disclaimer: I'm not connected to MDDhosting.com in any way, other than being a happy customer. I don't normally post on forums but I was impressed by this company's service and I'm sure there are other small webmasters out there with the same kind of hosting problems I had.
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Sep 19, 2008
my review might not be as star-studded as it should, but I had to write one. I've been through the ringer, and dealt with a lot of hosts. A few decent, but most horrible. I was beginning to think the only way to have a good host would be to lease a server and run it myself.
I just recently moved over to MDDHosting, and immediately my script gave me trouble. Most hosts would either say sorry, you're on your own, or we'll gladly help for a fee. I set out to figure out the issue, and was unable to figure it out. The outlook was pretty grim. My last resort was support from the host.
I opened a live chat session, and was connected to Michael. He informed me that they don't officially support any scripts, but he'd be glad to try to help. We went through the entire documentation of the script, and also a handful of forum posts across the web, hopelessly searching for the issue. Eventually, I had to get the script's development team to help point out the issue, but to Michael's credit, he did everything he could to help.
So I thought I was out of the water. Nope.
Later that day I realized my login function wasn't working, along with other issues. Michael was again very helpful. This time, he was able to go beyond what I reported to him, and fix issues I didn't even know about before he mentioned them to me. He even went as far as to rebuild the modules needed for my script to be 100% positive the issue wasn't server-side only. In the end, we learned that many of the issues were related to permissions.
Us: 2, Script: 0. And of course, another issue was discovered.
By now, most hosts would have said, "this guy's an idiot", and told me to figure it out myself. Michael was still very helpful. Already I knew I had found a good host. This time, the issue at hand was totally undocumented. I decided it wasn't a key feature, and was willing to let it go. Michael didn't give up. He plowed through all of my heavily modded code, and found the issue to be a very well buried single line of code, referring to an incorrect path. It was this that showed me MDDHosting is more than a good host. They're great. Fantastic even.
Considering the fact that all of the issues turned out to be my fault, I am ecstatic that I found MDDHosting, and that Michael was happy to help. I've never, ever, ever seen a host even remotely as responsive and helpful as these guys. The best part is they NEVER EVEN THOUGHT TO ASK ME TO PAY FOR HELP! Every chat was answered within 30 seconds(literally!). I can't even imagine how you guys do it, but at any rate, what I'm really getting at here is this;
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Jun 13, 2009
ive read that these two hosts are really of some quality despite being small companies, so which one would you vote for, and why? share your views,
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Oct 3, 2009
I have several domains hosted with MDDHosting. I'll provide the domain which drove me to come here and leave a review: planetwideforums.com
Let me start off by saying I have been using MDDHosting for a couple of months now.
Really, since I stopped running my webhosting business due to my wanting to pursue offline IT things. Some of you may know me as HostLonestar-Randy. Unfortunately I do not remember the password for that account lol, and I no longer use the email associated with the account.
I decided to go with Mike because I knew him from here from when I was a host and had talked with him before, had read the reviews he had been receiving, and decided to take the LiteSpeed thing for a sping.
So far, I don't believe I have made a mistake with choosing him.
I originally signed up for one account, quick set up (I believe I got that email right away) which is a great thing for someone to receive lol. I added an addon domain (planetwideforums.com) as I decided to start that forum up finally. Got everything set up.
Well, yesterday I decided I wanted to order a second account and split planetwideforums.com off onto it's own account due to some of my requirements with subdomains.
Mike was there for me and helped me transfer the files for the domain,a long with the SQL database. There was absolutely no trouble. As you can see my forum is up and running great. The DB's were the biggest thing I was worried about, so I had made about 6 backups just in case lol.
The prices are great for the value of service you get.
Litespeed....well, not much to say about that, it truly is faster IMHO.
The server load for my shared accounts are consistently below .8 (on 4CPU's).
I have only experienced a little issue, which was actually a cPanel glitch that I happened to be the lucky one of like 17 other cPanel users to get lol.
All in all, I'd recommend MDDhosting (mddhosting.com) to everyone.
I have already recommended it to several members of the forums I am running, all my family and friends, and even a random stranger the other day.
I'll be back in about 4 months or so to do my 6 month review
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Nov 22, 2008
After getting completely fed up with bluehost (my site was so slow!), I recently switched to mddhosting. I had considered other hosts, but luckily, I found this forum before switching -- and I discovered mddhosting here!
I'd highly recommend mddhosting. They took the time to talk to me and answer all my questions before I switched (and I asked a lot of questions!). After I took the plunge, they basically did all the work for me migrating my website. I was shocked! There was one small glitch in the migration as some software wasn't installed on their server that I needed, but they cleared this up in less than an hour after I submitted my support ticket. Since then, its been smooth sailing. My site is really fast -- I've never had to wait for a page to load. I host some videos, so I was a little worried about these, but they are just as fast as the rest of my content. The only other time I've needed support was when I changed SSL certificates, and again, they pretty much handled everything for me.
Great service! I'd highly recommend them.
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Feb 10, 2009
A few reasons I got hosting with this company. I was having some issues with the support staff at hostpc.com I mean to me they just made me feel they did not care. So any way knowing how busy my site has gotten on hostpc I thought I needed vps. So came in and looked through the offers section and asked many questions to a lot of them that looked interesting and in my price range.
Mddhosting was the one that stuck out the most and every time I talked to support before I got service they really showed they cared about me and were honest and helpful. Much like the feeling I get with downtownhost and everity.
I went ahead and signed up for a vps with them and support iis still the same I mean good. They even helped me with my shoutcast needs which is actually above an beyond and wow have I had to contact them a lot of shoutcast issues which at this time are all fixed and none really had to do with my vps server. All the issues were either the bouncy radio software I was using or a dj messing things up.
the service has been great no down time that I know of and its fast.
This is why I added them to my great host list.
Sites with them are: [url]and [url]
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Apr 3, 2009
If you are looking for great customer service and someone who knows what they are talking about then this is the host to use.
I have had many hosts in the last 7 years and after feeling Michael out and asking him tons of questions I was so confident in him that I prepaid for a year. The rate plan was reasonable and wasnt filled with the bait and switch unlimited this and that with all the fine print.
I took advantage of there offer to move my old sites from the horrible host I was with and WOW, they really did the work to restore all my sites that didnt transfer correctly by hand and they really did give 100%. He did the backups and transfers until the old host finally made a good copy that was usable. He spent about a week just to get my sites all moved and running correct.
Something that really caught my eye was the fact that you can utilize 25% or resources for up to 90 secs. This is important so your sites wont give 500 server errors and the host telling you that you are overloading there servers.
I do have to say I have only been with them a month and finally all the sites are moved over and running on there servers. So far no problems and I cant tell you how nice it is to NOT get 500 server errors constantly. So nice not to get that dreaded email from my monitoring company that the sites are down.
If you want that personalized service then this is the place. I email Michael so much I feel like hes my buddy and he usually replies within mins, making me feel like his only client.
Deff recommend!! I think you need the doamin hosted-- lindsayloahn.us
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Feb 23, 2009
Are these the same guys under a different brand, or has one taken web content from another?
Examples:
[url]
[url]
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Aug 6, 2008
Today I am writing my review on MDDHosting with who I have hosted with for the last 3 months. They have been wonderful and are definitely one of the best hosts that I have come across.
Michael at MDDHosting (MikeDVB on the forums) has been very good with me as he is primarily the person that has helped me when I needed it. I was originally with Toehosting and after speaking with Mike he talked me into making the switch to his servers and promised me that I would not regret it and I'm happy to post that he was right. The server that I was placed on was faster in just about every way than the servers I had been on in the past and I have not experienced any downtime that I was not notified about beforehand. MDDHosting did notify me that they were upgrading their server equipment and that I was on one of the servers being upgraded and that I may experience some downtime but I watched carefully and there was no apparent downtime, they did a good job on the upgrade.
Support has been great, not only Michael but everybody I have spoken with at MDDHosting. Every support ticket I have put in has been responded to in under 5 minutes and just about every ticket I have put in has been fully resolved within about 10 to 15 minutes. I have primarily used their support desk for help although I have contacted Michael via MSN as well as calling them when I was not near a computer and they have always been very helpful.
I cannot complain about their service whatsoever, their uptime has, as previously mentioned, been excellent. I've not had one minute of downtime so I am very pleased, and to top everything off their servers are not crowded and they don't oversell so their server speeds are second to none (very fast).
For service and support I give MDDHosting a 10/10 and I highly recommend them. It should also be noted that I started out on a custom package after talking with sales and eventually worked my way up to one of their normal plans so if you need a custom plan talk to them as they will probably be able to work with you.
Their web site is [url]
I know from browsing these forums that people will ask what my domain is, I have already submitted my domain for review by the moderators by reporting this post.
Thanks again Michael for such wonderful service.
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Sep 30, 2009
I wanted to take a minute to throw out a review of a good host I found a few months back. I remember while I was looking for them that I found a ton of "Avoid XYZ host" or "ABC host is terrible," but very few reports of a host that people would suggest TO use.
In any case, I transferred my business domain (www.thecliplady.com) over to MDDHosting (www.mddhosting.com) a few months back and everything has been fantastic. As I recall, my account was setup quickly, and they helped me to transfer from my old server and setup my SSL cert right away. Since then, I have had almost 0 downtime, was always notified of maintenance or issues that might affect my account, and generally everything was quite snappy (pages loaded quickly, etc).
But, the one thing that really blows me away and is truly fantastic about MDDHosting is the support. In my time with them, I have filled 5 support tickets. In the worst case, I waited about 25 minutes for a response. Yesterday, my ticket was responded to in 2 minutes, and completely resolved in 3 minutes (It was a simple issue, but it was nice to not wait to finish deploying my new site).
Here is a screenshot of that last ticket: [url]
To sum it up, I feel very confident in suggesting MDDHosting to anyone who values great support and a stable server. Plus, the prices aren't bad either. Make sure you at least check them out, seriously!
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Oct 21, 2009
If I post this in the wrong forum section, forum admins should feel free to move the thread to an appropriate section.
It's been more than half a year, now, since the previous disaster with Rageki Hosting, and since the transition to MDDHosting, there have been no negative hosting experiences with MDDHosting to report. There hasn't even been any need to initiate support tickets, once the initial transition phase was past, where Rageki Hosting left us in the lurch, and Mike over at MDDHosting communicated with us at that time, back in March of this year, in order to get things plucked from the nether void caused by Rageki Hosting's abrupt shutdown.
So, if the last six to seven months are any indication, the decision to go with MDDHosting for the local landscape guy's website, which I set up for him, seems to have been a good decision on our part.
There has only been a single instance, during these past six to seven months, where the landscape guy complained about his site not loading. When he reported that to me, I promptly tried to bring his website up in my web browser, and it loaded just fine. When I told this to the landscape guy, and told him to try and load his site, again, it loaded on his end, also. Personally, I think that it was a glitch on the landscape guy's end, a problem with his computer or Internet provider, and not a problem with the webhost, MDDHosting. I don't consider it to be downtime, because there was no actual, solid indicator on my end that the website was actually down, where that particular episode was concerned.
Every time that I, personally, have tried to bring up the website, since things were up and running on MDDHosting, the site has loaded. It's not a busy website, at all, but it is a business related website, so downtime issues for this particular website are particularly important to both the landscape guy and to myself.
In sum, I give two thumbs up to MDDHosting on the reliability of its web hosting.
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Jan 17, 2007
I have a consulting customer using 172.16.253/24 as public addresses for their servers.
I was under the impression 172./8 was IANA reserved space not for public use.
Assuming I am not, what is wrong with this scenario, besides the fact that they _should_ not use that IP space as public ips for their servers?
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Jun 24, 2009
My question is targeted towards providers who sell unmetered bandwidth servers. Like out of 100 customers who have unmetered 10Mbps how many would actually consume full 10meg , lets keep it to peak time for now.
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Sep 27, 2008
I used to rent several servers from Intercage.
I have the legitimate service and have never been involved in anything bad.
But now, the Intercage is dead and my servers are dead also.
Is there anyone in e200paul who could provide me with the connection to my old servers so I could get my information? It's my last chance, I can't wait any longer and I really need this information.
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Jul 10, 2008
Suppliers offer anything from Xen to Virtuozzo, OpenVZ, VMWare ESX. As a customer does it make any difference to you? Which do you prefer, or don't you care? Do you search out a VPS provider taking into account the virtualization technology that they offer?
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Jan 19, 2008
I am just dropping in my week one positive review of geekstorage.com. I migrated my two domains to them earlier this week from vistapages.com, after having been with vistapages.com for two years.
I had to endure too many growing pains with vistapages, and I am on a tight budget, so was looking for something similar to what vistapages offered at a similar low price.
Vistapages upgraded the server I was on in recent months and things had been a lot more stable, so I was about to give up my search and renew for two years with them until I clicked on the geekstorage.com link in one of Jays posts here.
Immediately I was intrigued by their name and site design, and then even more so when I saw their offerings. I really like how they don't have a typical commercial looking site and feel. After looking at maybe a hundred or more hosting services on the web that all look the same, it was honestly a refreshing experience. I know that's not a technical point really, but I guess the geek look and talk just appealed to my geek nature.
I've learned by spending time here at WHT, and from two years with vistapages to be skeptical and that whatever host I end up with that I need to be prepared to get what (in my case very little) I pay for, so I try not to have high expectations and just hope that I get pleasantly surprised by good enough service that I can endure, or maybe better. I have definitely been pleasantly surprised so far by geekstorage.com.
They handled all my pre-sales questions well, and thanks to their current 25% off coupon code available here at WHT, I got their developer plan for $4.50 per month, which fits in perfectly for me, where my sites are low traffic (currently under 2 gigs transfer for the month), but I have plenty of room for growth with them if I need it, and in pretty much whatever way I may need or want to grow.
I gave Geekstorage my login info for vistapages, and they migrated my domains for me the same day I signed up (3 gigs of data, a menalto gallery/database, a couple wordpress databases, etc...), they just plugged it all straight in and I was up and running that evening. I sure enjoyed not having to lift a finger! (thanks again to Geekstorage for that)
I made a mistake and changed my nameserver addresses when I didn't really need to (I had been using zoneedit.com and could have just left it that way), and that change caused me a day of down time on one of my addon domains, which always sucks, but that was obviously my fault, and they were completely responsive and polite to my unnecessary questions that I kept emailing to them...
The one minor issue after the move was because of the lack of Litespeed support for shtml, but they went to work on that right away when I reported it to them, and for me it was just for a little toy script I have anyway, and I had some php code as a workaround for it (for random text display), so no biggy there, but more importantly what I learned from the issue was that as far as customer service goes, these guys are on top of it, and have kept me posted with regular emails on the status...
I've noticed that the server speed is great with them for my sites and better than what I had. With vistapages it used to be a real drag going to make wordpress posts and stuff because the control panel was so sluggish, and there was always high cpu use at all times. This is not the case where I am now, at least not for now... I know there isn't nearly as much traffic or sites on the shared server I am on now as there was with vistapages.com, and I am going to enjoy that as long as it lasts!
Anyhow, I am very happy with my choice so far, and completely recommend if you are looking for a low budget shared host to go with these guys.
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May 12, 2008
What webhosting/domain/server company has the best customer area - ie. the best control panel, billing interface, integration with 3rd party scripts and control panels etc etc.
I think Mediatemple has done a good job, mosso's is excellent and I like what softlayer has done with their server management interface...
Anyone else?
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Aug 6, 2007
my friend told me all i have todo is type user.domain.com to give my customers a subdomain. Its not working somehow, the subdomain is not reachable. How do i give an account an subdomain?
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Jun 12, 2007
Ive had many problems with hosting companies in the past, and each time i gain advice from other designers, i talk about it on forums (inc sitepoint), and i like to say i learn from my mistakes.
However, i obviously cant be learning from my mistake as i continue to have problems.
Now, this time i chose a experienced host. You could say they sold me a package and everything was good. No complaints.. well that was until today.
I come back from working away to find my website is down (www.avillafan.com)
I also find my host's site is down, and i also got no reply from a email. So i took it one step further and decided to phone them to find out whats going on.
And i get this reply ' Yes, we are sorry man - ill get it back up very soon'
Now what does this mean? very soon is a few mins. Its now been a few hours.
Now ive lost money in the past, as i like to go for yearly deals and each time i get caught out. And once again, im wondering am i entitled to get my money back? Now every other business the customer should come first and is aways right.
So how come this doesnt seem the case in the web hosting/designing business?
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Jul 5, 2008
I was host with lunarpages.com one day I got a mail from them that my account has been deleted. Sent them mail for the reason why my account was deleted because I need my account I register for two year and they have host me about one year, up to date I haven’t got any explanation from them and they have stop responding to my mail I have 5 domain with which need it badly could any one help me to get my domain from them. Right now I have register with deferent hosting company
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Mar 1, 2009
I don't think I've given my thanks to KH yet so here goes..
I've been with KH for over 2 years now and worked my way up from a regular VPS to a Hybrid VPS. Their costs are low for their high quality of service, product, and care.
They have always answered my tickets in a timely manner and been lenient in my times of financial crisis when I fell behind payments a few times. They even allowed me to keep my 10% lifetime discount when I upgraded to a Hybrid VPS just because I've been a member for so long. They also have scalability opportunities for members that need dedicated servers (which I will be moving to in a few months).
There really is no need to fatten this post up. Just take away from this that KH is the absolutely best hosting provider out there.
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Jan 16, 2009
If you're browsing for a new host, do you care about the design of the site you're looking at? Would you be put off a host if their site was poorly designed and ugly?
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Jul 19, 2009
We are from Brazil and we've been working with US dedicated servers for 5 years (Staminus, SoftLayer and FDCServers). We are now looking for colocation options to reduce our costs.
Which companies would you recommend that would allow us to by servers directly from them, replace hardware and do upgrades ? (we don't want to ship hardware).
What are the "old" and well known companies that would offer this kind of service with great support ? (we just need hardware/reinstall support but with fast responses on emergencies)
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Oct 19, 2009
I have no choice but to post this. I purchased a vps plan from them and couldn't login.
It was over the weekends. I tried to email them. No reply for more than 1 day. I emailed again, still no reply after many hours. I was quite shock because I read review that says support is supposedly good, even during the weekends. Have they closed down or are they posting good review for themselves?
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Sep 29, 2009
I'm a customer of vps-hosting.ca from about 3 months and they are awesome!
I'm really amazed by the quality of their support,services and everything.
Their support is awesome and very user friendly and i got all my tickets solved within a very short time period
Most of all i have never seen a thing like downtime with them! They are just awesome!
I'm just giving them the credit which they deserve in return of providing such great services.
I highly recommend www.vps-hosting.ca .
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Apr 19, 2009
I have a few customers that want to manage their own content. I don't think a CMS is the way to go (learning curve is too great) so I was wondering if anyone knew of a website software similar to Site Builder (but not Site Builder) that will allow a customer to edit their own content? Or maybe suggest an easy to use CMS~
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Jan 19, 2009
I've been a satisfied customer at Servage for several years but the last couple a days is getting a little sweat on my forehead...
I'm not sure but some really weird things is happening at servage right now ....
I've tried to login at my controlpanel in almost a week - several times a day, but are not allowed access at all . Get the message that etiher username,password or captcha is entered wrong... I then try to reset my password etc - and it works all fine until I'm trying to login with the new one...same result - NOT working.
After several non working tries I decide to write them personal emails at sales@servage.net, support@servage.net, reply@servage.net ssf@servage.net (which is the founders private email ), but NO answer .... usually they're really kind and efficient and answers within a few hours, but this time : NO ANSWER .....
This evening I would then try to contact them again, and see on their webpage if I have missed some important email adresses, and I was QUITE surprised to notice that almost ANY of their subpages is leading to a non-existant page - EXCEPT from the order page.... pretty weird, I think
I'm not saying that they're on their way to close down, but it is actually an option if we take a look on the world economy in these days...
I would be glad if other Servage Customers could tell me if it is possible for them to login at their controlpanel at Servage
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Oct 12, 2009
I usually don't do this kind of stuff but when somebody does a good job it's right to let other people know, most of all in this industry.
it was Saturday, 12:52AM Euro time, i had an issue with the DNS of our new server, sent an email to Leaseweb support, within 5 minutes i had the answer.
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Jul 12, 2008
how you setup shared customers under WHM?
1) create a reseller account then set the shared customer under the reseller's account?
or
2) simply create the shared account under root account?
I usualy do it under root account...
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Apr 1, 2008
I just wanted to let you know that based on your recommendations I ended up with HostGator.com. The good thing I like about them is simplicity. I purchased an account and it was active VERY FAST. Compared to my previous experiences, this amazing. I was able to upload and start working with my space. They have a great interface with a cPanel link. They have a guide teaching newbies how to start they even offered tutorials on how to add my DNS using namecheap.com! which is my domain-name registrar.
The speed is excellent and I was using a webbased file uploader. I will check using FTP it should get faster. I have so many things to do to test their other features. I would definitely upgrade to their dedicated plan if I get a better bandwidth for their plan.
Conclusion: Great experience. Fast, professional and convenient. I recommend it.
I will keep this page updated if I get anything extra to add. Cons or Pros.
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Dec 22, 2008
I've searched and have read the reviews of iicinternet and how poorly they treat customers but I had their service about 4 years ago and dont remember any of the reviews complaints being true. So I've decided to order service to see for myself and give them a fair chance to prove their critics wrong. I ordered service on saturday december 13th, it was the weekend and they dont say anywhere on their site that they setup new accounts over the weekend but I did not get a confirmation of my order, just a paypal email confirming I've paid for the service. So I waited, come monday no contact from iicinternet, then tuesday came and no contact so I used the yahoo pingbox on their site, bill would answer, ask for my last name then after about 20 minutes go idle and never return. So I waited, wednesday I did the same thing. I contacted bill via their yahoo pingbox, and he did the same thing asked for my last name then went idle. This time every 5 minutes when he wouldnt say anything I would ask if he was still there, he would reply with just the word "standby" and then go idle after about an hour. I continued to do this until friday dec 19th, when I emailed steve and support about the issue. I continued to contact bill on their yahoo pingbox to no avail. Today I called them and had the guy who answered pick up the phone, ask for my last name, then put me on hold for an hour never getting back to me.
Now when you buy a dedicated server for under $20 you dont expect much, but I do expect a server within a reasonable amount of time or at least some information as to why its not setup. Now going into this I knew that I might run into some bad customer service and I know you get what you pay for but I was hoping that I'd get at least some information on why it'd take over a week to setup a server, not to mention that the paypal subscription is automated and even if I've only had my server for 2 weeks they're going to auto-renew on the anniversary of the subscription which is completely unfair.
For anyone thinking about service with these folks please reconsider, you will just end up losing your money.
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