Layered Tech Datacenter Migration Dissapeared
Mar 23, 2009I can't find the thread about the ongoing layeredtech datacenter migration?
Besides no reply from their side, either support, either billing, I can't seem to find that thread in here?
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Layered Tech Vs SoftLayer
May 26, 2009I can remember not so long ago, Layered Tech and Soft Layer were pitched as being pretty much equal in pricing. When it comes to high-end VPS nodes, I've seen it so far to be more feesable to lease them, maybe on RTO, rather than buy hardware and rack it up so when I came to request a quote from the two providers, it seems to be that Layered Tech charge some what $800 more for the same configuration as Soft Layer. Who is actually worth the money in your opinion?
The quote:
Quote:
Dual Processor Quad Core Xeon 5335
2.00GHz (Clovertown) - 2 x 8MB cache
2 x 1.00TB SATA II
24 GB FB-DIMM Registered 533/667
100 Mbps Public & Private Ports
Public Bandwidth 2000 GB Bandwidth
Monitoring Host Ping
Notification Email and Ticket
Response Automated Notification
Operating System CentOS 5 (64 bit)
Primary IP Addresses: 1 IP Address
Secondary IP Addresses: 4 IP Addresses
Lockbox 1 GB
Network IDS/IPS Protection
Unlimited SSL VPN Users & 1 PPTP VPN User per account
Nessus Vulnerability Assessment & Reporting
Quantity: 1
Discounted Total: $599/month, $0 setup
For exactly the same quote, Layered Tech wanted $1,400 per month. Although I have no plans to go with either right now, who is actually worth the money?
Layered Tech Improvements
Jun 14, 2008after enduring not one but now 2 price hikes and being promised better service, etc...we still had to wait 25 minutes for a reboot last night.
Yet one more reason we are moving ALL our servers away from them!
Layered Tech Update To Review
Mar 31, 2008Well almost a year ago I came here and read lots of posts, asked lots of questions and settled on getting my two servers from LayeredTech.
When I bought both my servers, they were from their clearance rack because although my sites were pushing terabyte level traffic at the time, their CPU/etc needs were fairly low. Of course how these things tend to go, I am looking at needing a third server this summer. Time to look at raising prices I guess
One thing that people seemed to complain about with Layeredtech at that time was the "lack of support". I personally have not seen that over this time I have been with them. For example...
Last Monday SMARTD reports an hard drive error. I submit a ticket and with in 30 mins we were scheduling a down time with them so they could test the drive. They ran the test and it came back with "one or more errors" so they offered to replace the drive and reload. I decided to take advantage of a forced down time to remove that horrid piece of junk called PLESK and asked for a fresh install of the OS, with nothing (I have see the grass on the control panel side, and its not greener!) and while we are at it toss more ram in the machine.
So they offered to bring up a complete new server and run them parallel for a few days!
Which is exactly the choice I opt'd for. I am happy to say we completed that move last Saturday and my users are much happier with the server speed increase (from doubling the RAM and removing PLESK as the rest of the hardware was basically the same)
I would and do happily recommend them to anyone that needs a unmanaged server. Their ticket response time has always been top notch, and other then this drive failure, we have had no hardware issues. Both our servers are in teh Savvis data center, if that means anything.
Layered Tech Not Acting On DoS Abuse Report - What's An Acceptable Response Time
Jun 3, 2008So we have a single Layered Tech box hitting our server with around 90 MBit/s for almost 12 hours straight now, resulting in over 400 GB excess traffic so far. An abuse report was sent about 4 hours ago (Ticket-ID: XZP-97559-339) with evidence included, but so far there was 0 reaction besides the auto-reply.
A phone call to the number listed on their website resulted only in a message that there is no one available at extension XYZ. I didn't try repeat calls since playing international phone tag is not quite my idea of fun.
I realise that it was/still is early in the morning at their location, but nonetheless, I'd expect a company their size to respond a lot faster to reports such as this.
Frozen Message Just Dissapeared
May 29, 2008I have a client who could not send email to another domain, it didn't bounce just disappeared.
When I look in the exim_mainlog, the message in question wind up frozen after getting this error:
smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn == vicoello@xxxxx.com R=lookuphost T=remote_smtp defer (-1): smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn Frozen
2008-05-25 18:02:27 1K17WW-0002so-Sn Message is frozen
...
2008-05-26 22:08:47 1K17WW-0002so-Sn Message is frozen
....
2008-05-27 15:00:31 1K17WW-0002so-Sn Message is frozen
??? Dissapeared
It never warned the user as said it dissapeared, I have checked exim_mainlog and have found other cases to different domains that maybe the users have not reported but they were lost too.
I tried /scripts/eximup --force and that didn't fix it.
Layered Panel
Nov 21, 2007Does Layered Panel have an option to place ads on people website from Admin Panel?
View 0 Replies View RelatedLayered Technologies Connectivity
Jul 19, 2008Is anyone else having issues with Layered Technologies. For the past 18+ hours they've been 'down' from the Global Crossing network. Does anyone know anyone at Savvis and/or Global Crossing that can check and see what's wrong with their routing?
View 7 Replies View RelatedLayered Technologies Abuse Contact Information
Jun 8, 2008I am trying to get a hold of the abuse department of Layered Technologies. They host a splog which is continually ripping my content - takes the content down after a complaint - just to publish it again after a few hours.
I only have sales@layeredtech.com - and even so they promise to forward the request - the latest rip is from yesterday evening and still on the other site.
I really like to have this resolved.
G3 Tech Review
Mar 1, 2008We would just like to take a minute to say how impressed and satisfied we are with one of our primary colo providers, G3 Technologies [url]. Brendan at G3 is a absolute pleasure to deal with. The facility is secure, well maintained and the BGP network Brendan has created is powerful and reliable.
I wouldn't trust anyone but Brendan and G3 when you need premium colocation.
Mods, you can PM us for proof that we use G3 or you can just trace hostvault.net ;-).
Brendan can also chime in and verify.
Enhance-tech SAN Experience
Aug 28, 2009Is there anyone using Enhance-tech SAN product? Running with Citrix XenServer experience would be great experience.
View 2 Replies View RelatedServer Tech Receptacles
Apr 20, 2008Does anyone use Server Tech products? [url]
I didn't even know about this company until I saw one of their PDU in somebody's cabinet in the datacenter.
They don't list any prices or vendors, I emailed them waiting for reply.
One thing that caught my eye was the number of additional outlets per strip. We never daisy chain out PDUs so even though we have the power to put more servers per circuit we never could. It has at least 3-4 more outlets than Raritan PX and APC, which means we can put 3-4 more servers per circuit.
How are their products? The look pretty robust from what I saw in the cabinet.
Amanah Tech Colo
Feb 29, 2008I've found an interesting offer from this provider. After doing some research I found one topic which didn't really describe the quality of their service.
Is anyone here using their colocation?
ServInt.net VPS Tech Support. . . Laughable?
Jun 24, 2008For people looking for a vps, I thought it's important to get a feel for their technical support team. So for the first time, I've had to use it. . .
My problem is that MySQL CPU utilization is around 25% at all times and it is lagging the box like crazy. All of my sites hosted only get around 200k uniques per month. <<snipped>> The lag seemed to start around the same time I added multiple cronjobs at various times and frequencies to grab RSS feed data and check to see if it should add a new entry into the DB.
I am not a linux guru, so I opened a ticket and asked for help and suggestions on what to do. . .
Response:
Quote:
I could try tweaking the mysql configuration so the service uses less resources, but this usually just helps with the memory use.
I was looking for him to either say yes the cronjobs are doing it or I have poorly coded queries. . something useful and related to CPU usage. But no.
So then I say sure, tweak. I ask if he agrees that the cronjobs are the problem and what options I have to remedy the situation.
Response:
I have tweaked the mysql configuration for you. Yes, most likely those cronjobs are causing the big CPU usage in mysql.
Basically he completely ignored my question on what other options I have or recommendations on what to do next. Needless to say I am furious. I ask for advice and get absolutely nothing useful in return. Not to mention his short answers make it seem like I'm lucky he even reads my entire question.
So what does everyone else suggest?
Hosting Zoom Tech Support
Feb 15, 2009I've been with Zoom for 2 years now, and I'm leaving as soon as I find another host.
Here's why: once a month, for the last 3 months, emails I send to a Yahoo.com address are bounced because Yahoo is blocking all email from my mail server. When this is finally dealt with, it turns out Yahoo blocks everything coming from Zoom (or my shared server -- sorry I'm not technical) because of spam originating there. Now, *I'm* not sending spam, and spam is annoying enough to deal with in my in box, but now other people sending spam are stopping me from sending my little 20-30 emails a day!
Here's how tech support has worked for me when this problem comes up:
1. I go on and open a chat with support.
2. Someone In India eventually says hello to me.
3. I state my problem.
4. Long wait.
5. Someone In India eventually comes back and says "hello" again.
6. Now I'm pissed. I tell Someone In India what the problem is and give her email
headers and tell her to pay attention.
7. Another long wait.
8. This Someone In India gives me an email address at zoom to email directly about this problem.
9. I email TheAddressIWasGiven @ zoom explaining my problem...and THAT EMAIL BOUNCES! Despite the irony of having an email begging for help with bounces get bounced itself, I am not amused.
10. I go to call Tech Support... DOH! They no longer have phone support.
11. I fill out an online support and send it in. I wait No reply. Emails to Yahoo still bouncing.
12. I fill out another one. I wait.
13. I get an email telling me my second support request is being closed since they are working on the first one. Really? First I've heard of them working on it.
14. 20 minutes later I get an email saying they're working on the first request.
15. A day or so later, I get an email telling me it will all be fine in a day.
16. Sometimes it's fine, sometimes I get another email telling me to go to Yahoo and fill out a form to get them to unblock it.
17. I fill out a form at Yahoo and it gets unblocked within hours.
I am currently suffering from the latest email bouncing and am at step # 14.
Which is what drove me here to find a real host. Something about getting lumped in with spammers is just....icky. Yucky.
Also, they spontaneously took my little web site off line several times because they messed with directories. It took days to get right. My business is not web-based, but it was still annoying.
Anyway, there's my cautionary tale about Zoom . A few mistakes are forgivable, but this is too much.
Ruby RIng Tech Shared Server Down
Oct 2, 2009I was a happy client of Ruby Ring tech, but few days ago my Shared server Cpenl got missing in action... It showed some issue on listens... i submit a ticket to Ruby Ring tech and they said they will fix it soon... but for about 3 days nothing happen... suddenly today my shared server is also gone missing... cant connect to any of my websites and page cannot be displayed on cpanel also.. I submitted tickets.. but still no answer, now about 12 + hours downtime....
View 8 Replies View RelatedRuby RIng Tech Shard Server......
Oct 1, 2009I was a happy client of Ruby Ring tech, but few days ago my Shared server Cpenl got missing in action... It showed some issue on listens... i submit a ticket to Ruby Ring tech and they said they will fix it soon... but for about 3 days nothing happen... suddenly today my shared server is also gone missing... cant connect to any of my websites and page cannot be displayed on cpanel also.. I submitted tickets.. but still no answer, now about 5 -6 hours downtime....
I'm wonder whats happening.....? hope that they will fix the things soon.... plzz if any 1 of Ruby Ring tech see this reply to this thread.... i like to know whats going and how soon you can give the server back
GigaPros Excellent Tech Support & Hosting
Aug 12, 2008I had purchased an SSL certificate from Go-Daddy. The Tech support people at GigaPros were more than willing to give me the advice I needed and to get the certificate installed for me in very short order.
Polite courteous professional service, excellent response times and top notch support. This company offers excellent value for the money! I highly recommend GigaPros!
No Happy Xmas From Tech Support! Rude
Dec 29, 2008After a tech support advisor helped me with my problem on heart internet, I replied to them "Thank you and Happy Christmas".
BUT!
I got NO reply. Surelly a little reply saying Happy Christmas back would not have hurt.
I mean after im paying them loads of money per month I would appretiate a bit of politness.
Options:
Maybe they're very busy? Well they should have an automated Happy Christmas reply system.
Maybe the technition doesn't celebrate Christmas? Well maybe a Happy Holiday reply would of done ok.
List Of Good Hosters With Good TELEPHONE Tech Support
May 6, 2008I'd like to start an ongoing thread here listing the 'Good Hosters with Good TELEPHONE tech support'. In other words, out of the 1,000s of host companies, this may cut it down to less than a dozen.
( And for all you Hosters out there who really want your company to grow, and want to know how, - it's easy: just read here.)
Good telephone support is the #1 ultimate requirement, because:
-It's a lot faster and easier for both the user and the host company, because you can state and answer all questions and clarifications on the spot, you don't need to continually pass new emails with new questions and clarifications, back and forth for days on end, until the issue is solved. It saves tech time and user's time. And saves a lot of nerves.
- It's the best way to sort the good guys from the bad. A bad company isn't going to bother to answer the phone, - or will make you wait way too long, - because they are likely getting endless complaints. The good guys are always ready to answer the phones, with a friendly voice, - because they really WANT to please the customer.
- If a company can't be bothered to pick up the phone, we can't be bothered to even consider them. They're a joke, and so won't be listed here on this thread. (So, before adding or listing any Hosters here, please verfify that they do have Good, quick, friendly, telephone support,; ideally 24/7, but 9am to 10pm might be acceptable, if it was supplemented by some emergency contact.
AND:
- Hoster ALSO needs good EMAIL support (and preferably, Chat online, extended hour availability). (I spend a lot of time overseas). It sems all emails should get a non-automated response within about an hour, - and then support should jump on fixing any problem.
I only need support a few times a year. To answer some questions, or fix a problem, or do an install. That's lesss than 1 hour total, so any company paying maybe $18/hour tech support should be able to handle this. It IS reasonable to charge a custm for extended calls, beyond say, 90minutes a year, IF you don't count the 80%? Of times an issue is the Hoster;s fault of stmg gone wrong, and don't count the 'hold' times.
ALSO IMPORTANT:
- Uptime
- site Speeds
- Monthly plans, no contract (Only a dishonest host will try to force you into a contract, where they can then ignore you.)
- Reasonable price. (? Maybe $12 to $18/month for a basic business site. We don't need massive bandwitdths, - we all know that's an overselling scam, and can't ever be delivered.)
- a good upgrade plan of bigger options. Maybe even VPS.
- Dedicated IP, and availbility of SSL
-PHP 5, mysql, phpMyAdmin, etc
- cPanel ( Some Hosts are using problematic panels, like Hsphere, which are slow to load, slow in operation, require many more clicks, have too many options, spread apart on many separate pages. Time is money, and this really slows down the ability of a small business to manage his own site in effective time. For example, one WHT user wrote somewhere: "I don't feel that HSphere's interface is nice at all, although I have worked with cPanel and DA all my life... I just found it to include un-necessary features or split features up in to different hard to find pages, such as backups - mysql backups you had to find on a completely different page than file backups, and then there were options to have it in the home directory or server-end backup, in which then you had to wait a good 10 minutes before it was ready. cPanel, just hit backup and hit download and instantly it does everything you need...".
I have used several hosters. Currently on Aplus.net and Godad, which have phone support, and mediocre service.
My LIST So Far:
- Liquidweb: a very impressive company with good, 24 hour support. But to get dedicated IP, you need to go with their $25/month plan. Yikes!
- NewIdeaHosting.com. A very small company. My call was returned, and the owner chatted with me for an hour on the phone! Plans have small bandwidth, but promises No overselling, and personalized attention. Extra $5 for dedi IP. He specializes in Small business sites, and small eCommerce sites. He has only 250 accounts, on 3 servers. He rents servers from the Equinox data center of Chicago. Seems exceptionaly honest.
- MegaHosters. Excellent phone support and WHT reviews. But company was taken over by another company, and so may well go downhill in future. Another problem: uses Hsphere.
- Steadfast. Has a good rep on WHT, and seems impressive. Tech answered the phone immediately, but they say they prefer emails. Sales phone has limited hours. Good price on $20 SSL. But, uses Hshhere.
- JodoHost 24 hour phone. But, uses Hsphere. An Indian company with office in Florida, and good rep. I like the idea of outsourcing phone support, if it makes it more available and affordable. But, the accent on the phone was very hard for me to understand, so maybe this might not work.....
- Hostgator. Yes, it's a big overseller, but seems to get good reviews/results anyway, and good phone support.
- ? ThePrimeHost ?? Mostly good WHT reviews; some dissenters. Site says 24hour phone, but when I called on several nights, no one ever answered...
- Can anyone add to this list? Please list only hosts that meet the above minimum requirements of phone support, etc. Especially useful is hosters you've tried.
TO AVOID:
- Avoid Arvixe. I had a horrid experience with them, here: [WHT forum]:/showthread.php?p=5097822#post5097822
- Avoid WebHostingBuzz. This company never returned my phone msessage inquiries.
Is Our Host Having Tech Trouble--or Money Trouble
Feb 14, 2007if our host is experiencing technical problems, or if they're in financial collapse.
Since 5 PM Sat., many sites hosted by powerfulhosting.com of Santa Monica have gone dead, mostly on NS01.POWERFULHOSTING.COM and some on NS1.IOCUS.COM They include:
chandarawestla.com
peggypotter.com
countrysidepet.com
robertpaulgalleries.com
cameraleather.com
goeastern.com
roastyourown.com
and many more. Over the weekend, tech help claimed the problems were assocaited with an "upgrade" to a new server. As the site owners started talking to each other, and the outage grew into the work week, Powerful Hosting stopped responding to inquiries, even from longtime clients. Their phone mailboxes are full and silent.
Now, I'm not an administrator or even a very quick FTPer, but these stores have burned to the ground and there are are livelihoods on the line. Can anyone in this community find any evidence suggesting a geniune technical glitch on their servers? A couple of people in our group think maybe they can't pay a server bill, in which case we all need to bail out immediately.
Datacenter
Aug 11, 2007how the inside of a DC is but I was looking at NetDepot's.
I thought that they used rackmounts in datacenters?
Like these:[url]
These appear to me as desktops?
[url]
Am I mistaken?
Datacenter
Jul 20, 2007Burstnet
Dednow/Beachcomber
FDCServers
Softlayer
Which one of those datacenters would you choose your site to be hosted at?
I'm leaning towards softlayer, and then FDCServers (especially with the upgragde on august 1).
CalPop.com Datacenter
Apr 25, 2008Has anyone ever experienced first hand about CalPop Datacenter i hear they are good wanna see feedback from the WHT members i gotten a really good deal!
I started a poll the poll will be up for 24 hours!
Joe's Datacenter Colocation
Aug 7, 2009I'm looking around for a nice, cheap colo place for a Dell PE 2650 I just purchased...
Requirements
* At least burstable to 10Mbit... dedi 10 is nice.. 100 is nicer..
* About 1000GB xfer should be good to start, I guess I can work with less
* Cheap IPs with no problems obtaining more
* Cheap remote hands since there's really not much in the RI/MA area. I will be going to school in upstate NY so I guess something around there would be cool too. I'm willing to ship anywhere though.
* Discounted/included DirectAdmin would be really nice...
* Not going to be selling IRCd stuff unless it's allowed and nice firewalls. I will probably only use it for a personal IRCd and irssi session.
Prospects
* Joe's Datacenter [url]
This company seems too good to be true... they offer great services for great prices and have many good features. I also spoke to an admin who said he will be able to include a DirectAdmin license for free. They include 5 IPs right off the bat. I got about a reply in an hour at like midnight from Joe (or just another Joe) himself.. and I'm not even a customer! They do free reboots. $50 to colo our 2U with 1500GB and 100Mbit. It's 25 extra for unmetered w/10Mbit but I'm sure the admin would be willing to just offer more b/w staying at 100Mbit instead of moving to a 10Mbit port.
* FDC Servers
Great reputation.. Pretty good prices for what I would imagine to be quality service. Not much more I can say about them.. Did not ask them about DirectAdmin.
Conclusion
I think I'm mainly just looking for any input on Joe's Datacenter because I really think I want to start my company there. If anyone has any better offers I'm open to anything.. but DirectAdmin would be really nice... just remember that.
I'm also looking for a solution to HyperVM... LxLabs (to-be LxCenter I guess?) is now releasing it for free.. I'm not sure if it's patched yet or not though. I think I might just start with HyperVM for now since noone is going to target us.. seriously.. we are two kids with like 2 clients right now. We can always migrate later if HyperVM never takes off again.
Starting A Datacenter
Oct 10, 2009What if i got a really good connection to this house i have in Sweden and bought some servers there, is it a good idea and would it sell? How hard is it to get a good connection, the house is in a fairly populated area of Sweden and i have partners who could help run it and do support 24 hours.
But its just a thought and we would start small. What do you guys think?
How Do You Find Joe's Datacenter
Oct 3, 2009 i want to know more about there service.
does any one work with them?
i need more review about them.
Datacenter From My House
Aug 4, 2009I just got a phone call yesterday because my house I just moved into came with a small peice of land about 3 miles away * no clue why* And a company wanted to rent it out for colocation. Is this a scam or should I do it? They said it would only hold 60 servers. The building on the land they would be renting already has backup generators emergency lights etc just no internet leading to it.
View 14 Replies View RelatedEuropean Datacenter
Jul 24, 2009My company is about to start a project and need about 100 servers within 3 months. I am looking for a list of afordable and reliable unamanaged server providers from Europe. Can you suggest some? Which datacenter should I contact for such a project?
View 14 Replies View RelatedBest Datacenter Malaysia
Aug 14, 2009are there any datacenters in the us that got a good conection to malaysia ??
and are not that expensive like in asia itself ??
i ask it because i know some1 from malaysia and he got a ping of 450 to conect to my server ( a bit high , isnt it )
the other datacenters/company's i found are prices of 200 - 300$ for a dual core
so i was wondering if there are some cheap datacenters with some good quality to those country's
San Jose Datacenter
Apr 15, 2008Anyone know which providers have san jose datacenters?
View 6 Replies View Related