Fiber Optic Cable Down - No Back-up

Jun 26, 2007

I put this in the co-location section since I am co-locating a server that I host a few Websites on. The server is located in the Pacfic Northwest at a hosting company out there. As you may know, this is a "more remote" area of the United States.

Today, the company lost all Internet access when a Fiber optic cable went down. Not only was my stufff down but the entire hosting company was down. In 10 years of doing Internet development, I have never seen this happen to any hosting company I have worked with no matter how good or bad they were. On top of that, it happened one time last year as well.

According to my co-location provider, the problem happened a long way up stream. SO far that the lines cannot be backed up. Is this true? Could a fiber optic cable fail at some point where it cannot be switched over to another line?

I don't know if I should I believe that or not. It would seem to me that it is a matter of money and they may not have a back-up system in place if the pipe goes down. Is it possible? Who's fault is it?

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Performance Degradation After Installing Fiber Optic Lines In The Office

Feb 16, 2009

Here is the screen shot of the "mtr" running from two servers:

Server1: Fibre optic line from Tata Communication

Server2: DSL line from Tata Communications

Source servers are located in Kolkata India

Target server is located in Fremont California.

The fiber optic cable has:

A. Higher ping time and

B. Higher standard deviation

compared to the DSl line.

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What do you think so far?

Tracing route to burst.net [66.96.192.201]
over a maximum of 30 hops:

1 53 ms 98 ms 98 ms api.home [192.168.1.254]
2 38 ms 36 ms 35 ms 217.41.191.122
3 35 ms 35 ms 36 ms 217.47.41.161
4 36 ms 35 ms 35 ms 217.41.175.13
5 33 ms 36 ms 36 ms 217.41.175.126
6 139 ms 189 ms 191 ms 217.41.175.54
7 43 ms 34 ms 35 ms 217.47.74.99
8 35 ms 37 ms 36 ms core1-pos12-1.bletchley.ukcore.bt.net [194.72.31
.5]
9 40 ms 38 ms 44 ms core1-pos0-7-0-12.ealing.ukcore.bt.net [62.6.200
.109]
10 38 ms 37 ms 38 ms transit1-gig8-0-0.ealing.ukcore.bt.net [62.6.200
.110]
11 38 ms 37 ms 35 ms t2c1-p11-0.uk-eal.eu.bt.net [166.49.168.17]
12 37 ms 37 ms 37 ms t2c2-p3-2.uk-lon1.eu.bt.net [166.49.164.138]
13 39 ms 37 ms 37 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.110]

14 39 ms 37 ms 37 ms 195.66.224.130
15 37 ms 37 ms 37 ms p5-0-0d0.rar1.london-en.uk.xo.net [71.5.174.133]

16 110 ms 111 ms 111 ms p1-0-0d0.rar1.nyc-ny.us.xo.net [65.106.0.118]
17 118 ms 119 ms 117 ms 207.88.14.85.ptr.us.xo.net [207.88.14.85]
18 257 ms 209 ms 206 ms 207.88.14.86.ptr.us.xo.net [207.88.14.86]
19 128 ms 130 ms 127 ms 207.88.182.62.ptr.us.xo.net [207.88.182.62]
20 120 ms 121 ms 121 ms burst.net [66.96.192.201]

Trace complete.

C:UsersMe>ping 66.96.192.201

Pinging 66.96.192.201 with 32 bytes of data:

Reply from 66.96.192.201: bytes=32 time=121ms TTL=48
Reply from 66.96.192.201: bytes=32 time=122ms TTL=48
Reply from 66.96.192.201: bytes=32 time=122ms TTL=48
Reply from 66.96.192.201: bytes=32 time=120ms TTL=48

Ping statistics for 66.96.192.201:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 122ms, Average = 121ms

C:UsersJames>

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Telia is reporting a fiber cut in the US - any other carriers impacted?

from Telia:

We regret to advise that we are currently experiencing a cable cut in
the United States. This outage is causing degradation in our IP
backbone, which may affect your service.

The fault has been brought to the attention of senior management, and we
are actively working to resolve the fault. Unfortunately we do not know
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We will update you as soon as we have further information, and apologise
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Apr 24, 2007

I have a Linux Server (CentOS 4.4) running, it has two network cards.

1. Onboard 100MBit (eth0), uses DHCP to obtain IP, this card is the only one that is able to connect to the internet.
IP: 192.168.1.13
Subnet: 255.255.255.0
Gateway: 192.168.1.1
Bcast: 192.168.1.255

2. PCI Gigabit card (eth1), uses static IP, and is connected to my Windows machines via a CROSSOVER cable.
IP: 192.168.2.2
Subnet: 255.255.255.0
Gateway: NONE
Bcast: 192.168.2.255

Before I installed the gigabit card all internet was working fine. However now i cannot even ping? here is some more info:

PHP Code:

[root@node home]# ifconfig eth0
eth0      Link encap:Ethernet  HWaddr 
          inet addr:192.168.1.13  Bcast:192.168.1.225  Mask:255.255.255.0
          inet6 addr: fe80::213:20ff:fee9:69de/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:473 errors:0 dropped:0 overruns:0 frame:0
          TX packets:462 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:60513 (59.0 KiB)  TX bytes:497973 (486.3 KiB)

[root@node home]# ifconfig eth1
eth1      Link encap:Ethernet  HWaddr 
          inet addr:192.168.2.2  Bcast:192.168.2.255  Mask:255.255.255.0
          inet6 addr: fe80::20c:76ff:fe7d:46/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:15996232 errors:0 dropped:0 overruns:0 frame:0
          TX packets:7250441 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:1137563077 (1.0 GiB)  TX bytes:437192485 (416.9 MiB)
          Interrupt:177 Base address:0x2f00

[root@node home]# netstat -nr
Kernel IP routing table
Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
192.168.39.0    0.0.0.0         255.255.255.0   U         0 0          0 vmnet1
192.168.2.0     0.0.0.0         255.255.255.0   U         0 0          0 eth1
192.168.1.0     0.0.0.0         255.255.255.0   U         0 0          0 eth0
172.16.123.0    0.0.0.0         255.255.255.0   U         0 0          0 vmnet8
169.254.0.0     0.0.0.0         255.255.0.0     U         0 0          0 eth1
[root@node home]# route
Kernel IP routing table
Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
192.168.39.0    *               255.255.255.0   U     0      0        0 vmnet1
192.168.2.0     *               255.255.255.0   U     0      0        0 eth1
192.168.1.0     *               255.255.255.0   U     0      0        0 eth0
172.16.123.0    *               255.255.255.0   U     0      0        0 vmnet8
169.254.0.0     *               255.255.0.0     U     0      0        0 eth1
[root@node home]# 

Im sure its just a few lines I need to change somewhere, just not sure where?

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