FTP Timing Out When Uploading Small Files

Jul 20, 2009

There is a behavour with my server FTP when uploading a whole directory with many files in many sub-directories

Very often, the server disconnect itself when actively uploading files and the log simply says 'timeout'

It is as if the file got 'stuck' half way, and the FTP consider them as idle, therefore it disconnect you with a 'timeout' before reconnecting you.

But i have no problem uploading a single 200mb file to the server via FTP. I suppose no problem with 'keep alive'

So what is this behavior and how to solve it?

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There are 2 interesting things though:
The file transmission typically hangs when approximately 248kb of the file have been transferred, pls see the attached screenshot for example.

If you look at the attached screenshot, you will notice that the uploading transmission hangs when 248kb of the file have been transferred. This is very strange and what I mean is that for example, I randomly pick up a file, and attempt to upload it onto my host for 10 times, now see, 5 times it will hang when 248kb of the total size have been transferred, 3 times it will hang at other points *near* 248kb (224kb or 280kb typically), 1 time it will hang at another random point, and 1 time it might be uploaded successfully (yes, there is still a tiny chance for the file to be uploaded successfully).

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Up until now, I have done following things to troubleshoot the issue but with no luck:

Contacted my host.
Disabled/Enabled the PASV mode on my FTP client.
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Rebooted my router and reseted everything with the factory default settings.
Contacted my ISP for the issue, they "did something" but nothing were helpful.
Rebooted all my PCs.
Disabled both firewalls on my PC and on the router.

Furthermore, I have asked another friend of mine in another city with another ISP to test the FTP uploading, but unfortunately he got the exact same problem. And I've done some search on the internet for hours but no one seemed to have the same problem..

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i have free hosting server and a rule to upload 3MB file max. it works for FTP, but somehow it doesn't work for php. It seems for php the limit on my server is 100MB (no idea why)

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(4 just for some margin )

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and i still can find 100MB files on disk. this is part of log file from apache from the account that uploaded it to me:

Code:
boorako.[] someip - - [13/May/2007:12:21:22 +0200]
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[url]
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P.S. i removed server info like IP, dir and address to not show specifics about my server in public, i put [] there.

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However, sometimes a user will experience a time-out through their browser. Once they refresh the server will then react as it should and carry out the command which is being asked of it.

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Code:
[MySQL]
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skip-locking
skip-innodb
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quick
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[myisamchk]
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sort_buffer = 64M
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I purchased a Broadberry Server and requested a specific setup and OS (CentOS) after some delays they finally got it working and shipped it to the Datacentre

I chose 49pence/RapidSwitch for colocation in the UK

I received a email from 49pence on how they wanted it setup and Broadberry did this as well which was good.

Unfortunately I got the email it had been received and installed from RapidSwtich before I received the email regarding server admin and password info

Broadberry set a very weak password up a bit of an oversight this

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Being a UK bank holiday we were unable to do anything till today

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My severs at Coreix end later this month.

A lesson to be learned for us and I hope anyone reading

Next time we have a check list to make sure nothing gets overlooked!

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Quote:

[Sat Feb 10 11:48:01 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sat Feb 10 11:48:01 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
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[Sat Feb 10 13:06:03 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sat Feb 10 13:06:03 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
[Sat Feb 10 20:42:26 2007] [notice] caught SIGTERM, shutting down
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[Sat Feb 10 20:42:28 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sat Feb 10 20:42:28 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)

Looks just like normal operations... I checked the access log and nothing looked out of the ordinary either.

Anyway the only suspicious thing I saw was the daily scan by spammers to see if I had anything exploitable.

Quote:

[Sat Feb 10 00:16:32 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/a1b2c3d4e5f6g7h8i9/nonexistentfile.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/adserver/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/phpAdsNew/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/phpadsnew/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/phpads/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/Ads/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/ads/adxmlrpc.php
[Sat Feb 10 00:16:33 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/xmlrpc/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/blog/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/drupal/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/community/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/blogs/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/blogs/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/blog/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:34 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/blogtest/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:35 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/b2/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:35 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/b2evo/xmlsrv/xmlrpc.php
[Sat Feb 10 00:16:35 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/wordpress/xmlrpc.php
[Sat Feb 10 00:16:35 2007] [error] [client 69.13.76.82] File does not exist: /var/www/html/phpgroupware/xmlrpc.php

I have nothing to be exploited so I'm thinking that wasn't the cause either.

I checked user_beancounters and there are also 0 fail counts.

Quote:

Version: 2.5
uid resource held maxheld barrier limit failcnt
509: kmemsize 4679572 9150217 50000000 50000000 0
lockedpages 0 0 256 256 0
privvmpages 51822 84271 262140 524280 0
shmpages 10913 10929 21504 21504 0
dummy 0 0 0 0 0
numproc 52 91 400 400 0
physpages 14273 24587 0 2147483647 0
vmguarpages 0 0 131070 2147483647 0
oomguarpages 14912 33040 26112 2147483647 0
numtcpsock 16 146 360 360 0
numflock 1 6 188 206 0
numpty 2 2 16 16 0
numsiginfo 0 25 256 256 0
tcpsndbuf 154284 371176 1720320 2703360 0
tcprcvbuf 197308 539932 1720320 2703360 0
othersockbuf 13416 239892 1126080 2097152 0
dgramrcvbuf 0 2800 262144 262144 0
numothersock 13 27 360 360 0
dcachesize 0 0 2273280 2416640 0
numfile 1199 2022 5820 5820 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 89 89 128 128 0

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The Details:

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