Ecatel.net Download Speeds
Mar 6, 2008Can someone who has a server with ecatel check what their download speeds are from USA?
I'm getting < 30kb/s and the port is at 20mb/s... so there should be much more speed.
Can someone who has a server with ecatel check what their download speeds are from USA?
I'm getting < 30kb/s and the port is at 20mb/s... so there should be much more speed.
I'm currently using ipower, which just switched to fewer but larger servers. The impact for me is a new throttle in download speed, which is about 350KB/sec (although I can do FTP downloads when logged in at 500KB/sec. Previously, with the more but smaller servers, you just got a share of what was available on the server with no throttle, and when activity was low on a server, it was enough to max out my cable's limitation of about 1.5MB/sec (12 mega-bits / second).
It seems that few web hosting sites will specify typical download speeds from a web hosting account. I'm hoping that members here could report what they are getting from various web hosting services.
My web site is
jeffareid.net
A "hobby" web site, mostly videos from car racing games, just niche market enough to not attract excessive traffic.
I have seen that most hosting companies will post a download link with a file for speed testing purposes. I understand that I can download this and watch the speed, etc.
What is the best way to do a download test?
For instance if I just download the file to my machine I am concerned that I am not doing a good test. I am using firefox on XP and while the download is running it shows a speed that goes up and down. I am not sure if that is a realtime number or a cumulative number based on the total download to date. If it is cumulative then I guess I would just watch the number towards the end of the download to get an idea of the speed.
do files download faster with servint vs. wiredtree? i dont know much about servers, but for me servint is much faster.
Can you tell me how fast it downloads for you?
(download the 100mb file)
--------------------------------------
Location:
San francisco, CA
vps-speed-test.servint.net
Servint: 150 KB/sec
speedtest.wiredtree.com
Wiredtree: 60 KB/sec
www.wiredtree.com/10mb.bin
Wiredtree: 150 KB/sec
why is wiredtree giving me 2 speeds
I just got a VPSlink account about a month ago and for all testing purposes, it has been great so far [my first VPS]. But I haven't transferred my main site to it yet mainly due to one specific question about download speeds. Quickly, here's what I've found about their network...
VPSLink is owned by Spry, so from all I can tell, they're using the same network speeds. Which are:
Unmetered: 1.5 megabits per sec in total traffic.
Metered: Spry's site says "throughput of up to 8Mbps"
Ok, so here's what I'm trying to find out:
I'm running a small software business with some downloads (all legal of course - they're mine ) and would like to know what the real-world download speeds that users would normally see when downloading my files. Here are the knowns:
a) Let's assume for this question that all of the user computer's are on very quick connections, so their speed wouldn't be an issue.
b) An example file would be say, 20 MB.
I'm most looking to see how speeds would be (in Kbps) if say, 20 people are downloading a 20 MB file at the same time (again, with their connections being extremely fast; fast enough for the sake of this example to not be a factor - so the max speed would only depend on my VPSlink server's connection).
I don't know of a good way to really test this since I only have access to 1 physical connection. I did try a test with a friend. Here's what happened:
I normally get about 500-600kbps sustained on my cable modem, as does my friend. When downloading a test file on my server I was able to get about that when downloading all alone. But, when my friend and I downloaded it at the same time, both of us got around 350kbps -- so the total speed about dropped in half. Again since my site is for software downloads, and when releasing an update to one of our products, sometimes I'm guessing 20+ users download simultaneously for a couple days.
This currently seems to work ok on Dreamhost, but for many other reasons, we're needing a VPS. But would this vastly decrease our file transfer download speeds to users? If users got something horrible like 2kbps, that would most certainly loose a lot of business for us since they'd just get frustrated and cancel for the most part.
Does anyone know of a rough estimate on how to figure this out, or even better, are there any VPSLink customers out there that have experience with this?
Apache seems to have a maximum client download speed of 5Mb/s. That too after I use these commands:
# Improve file transfer speeds on Windows Machines
EnableSendfile Off
EnableMMAP Off
Which without, the speeds are even slower!
I know for sure the server I am running Apache on can go to much higher speeds (2MB/s to even 12MB/s) because I tested it via FTP.
Really sad that a company warez-host Are fraudulent
Where I do not have a copy of my company files warez-host tell me to contact you!!
Can you help me obtain a copy of the Forum
Transport will be on the same day
And transaction charges will be paid
As many of you are aware I have been very active in the WHT threads here relating to Ecatel. I was recently banned for creating a duplicate account in order to bash Ecatel which rightfully led to my account being terminated due to my very poor behavior.
I am still customer with Ecatel under my alias of Katie, I just wanted to come clean and apologize outright....
today 12PM my server goes in down, 5 hours and still in down...they no reply via email and phone, only i have this problem?
View 11 Replies View RelatedAnyone using Ecatel also has their sites down?
They have been quite good for a long while, never had a down time so long such as yesterday. Server down since 6 hours ago. Send in multiple support tickets and no response. I am very suprised to know that they do not have 24 hours technical support staff on standby since they have such a huge customer base.
Any other ways to contact them to fix the server. This 6 hours has cost me at least 2-3K USD in losses. I can't wait to see the server backup again.
This is what has happened:
1. I ask for some compensation, or at least an explanation, for the recent downtime of Ecatel. I also Ecatel to remove some IPs from our server. The cost of the IPs is high, and with Ecatels past performance we want to minimize our amount of business with them.
2. Ecatel immediately responds that our server has been shut down and we are not welcome as clients anymore. Reason being our payment was a few days late. Payment was not sent since it was due during the massive downtime ecatel experienced just a few weeks ago. Thus I was very hesitant sending it, and I could not afford flushing 300euro down the toliet.
3. However, just before I got the answer above the server had indeed been paid. Ecatel now refuses to release the funds, do a refund, and instead tell me that I can "file a dispute" with paypal. Why I dont know.
4. Ecatel offers me to get a backup of all our, needless to say, very important data on the server. This should take a few days or so but several days later there are no signs of any backup.
5. I contact Ecatel to get the status of the backup. Ecatel now responds there is an ongoing abuse investigation concerning the server we had with them.
6. I ask Ecatel to, regardless of the abuse claims, send the data. After all - if the data is needed for evidence they still have it.
7. Ecatel refuses to give me any data. I ask Ecatel to give me a phone number where I can speak to them. I also ask them to send over any information on the "abuse case", and contact information for the 3rd party (which is nominet, uk).
8. I once again ask them to clarify everything. After all - if we did something wrong on the server, we have the right to know what we did, and how to rectify/respond to the case. Ecatel support answers, as always when they are questioned by a client, that I should stop wasting there time. I won´t get any data, information on the abuse case, and they are closing the ticket.
I find this appaling and crossing all limits. I have the right to know what has happened. I have the right to see evidence, and I also have right to get our data. Now, somehow, if Ecatel isnt using this as an excuse because they perhaps lost the data, I might get it later. However the incredible arrogance and nonchalance of their support is below any standards. A client since two years back should not be responded to with one liners like "Stop wasting our time".
So whats your take here? Should´t I as a client be treated with at least a tiny bit of respect? Do they understand the impact on other companies business having huge down times, and also holding our data hostage?
I have presale questions, but Ecatel support not answer.
View 14 Replies View RelatedI was on the lookout for a dedicated server provider based in The Netherlands. I was recommended to take a look at Ecatel.
I sent them an email asking for quote on Nov 13 2008 and got a reply on the next day with all the prices. Not too bad for a sales response I thought.
I finally placed an order on Dec 01 2008 after several exchanges of emails with their sales, believing they can meet my requirements. I paid for upgrades of RAM and Harddisk on top of their basic offer.
It took them till Dec 07 2008 to get my server up (yes, I paid on the day I receive the invoice, i.e. Dec 01 2008). The excuse they gave was they do not have the necessary RAM in place to upgrade my server.
They did however adjusted my bills to commence on Dec 08 2008, so I thought that is quite fair.
Trouble struck, one of my partners was working on the server one day and it refuses to boot.
I opened a ticket with Ecatel on Jan 02 2009, requesting they look into the server. The NOC response rate was like once every 24hours or more. Initially they refuse to tell me what's going on, and when they finally do, they told me it is a BIOS error and the server is refusing the boot up.
I was told on Jan 05 2008 02:18AM (based on the ticket) DELL's staff would be visiting them on the same day morning to fix the issue.
After that, I have sent at least 6 tickets without response, I am left without any knowledge of the status of my server. I have asked why they have not plug out our RAM and Harddisks and put it on another server and let us run first while DELL fix the hardware, no response.
Till now, Jan 06 2008 about 0800AM their time, we still have not got our server up.
When our server was up, we are very happy, pretty much zero downtime. But the frustrations we go through trying to get them reply to us is almost unbelievable.
Will continue to post updates on the latest developments. I have pretty much lost hope in them.
quick quote from what i got from a friend on msn:
Quote:
[3:08] @(garrett) Hey Sean
[3:08] @(garrett) Do we know whats going on yet?
[3:09] @(Sean) no
[3:09] @(Sean) ecatel is confused right now
[3:09] @(Sean) hackers may have access to more than helpdesk
[3:10] @(garrett) :/
and from my other friend on msn:
Quote:
ViSiOn says:
i woke up today to find e-mails from the help desk asking for all our servers to get wiped and formatted... so im going to have a few 1000 pissed clients.
ViSiOn says:
all my account info was changed too. i can't do anything. and i can't even reach ecatel via e-mail without my tickets getting deleted.
what's ecatel would be
1- take high money from customers
2- would'n be customers create any support ticket
3- if we create ticket , should be wait till 24hours for respond , also should be write adjuration that will get the respond from them
4- any upgrade request such as , RAM , say you as 4 working days, it's probably done after 30 days,
they are still not install our vlan request more than as 30 days , we paid instant , but support is die
5- if any server will be down , they are really really relax and customer credit is not important for them
we have 5 servers on ecatel and 3 servers on iweb
i would be compare them
1- ecatel
one of our important server( shared server) got the down over 80hours, ecatel still relax
we might ticket , that what's problem plz reboot server , respond us after 6 hours , > ecatel: have you reviewd your ticket history? you open more tickets here,
just look at the support and make SCORE
still our server down for more than as 80 hours , it's really normal?
we pay against good support from datacenter, also it's their DUTTY solve and respond to all tickets and keep happy customers
sometimes they closed our ticket without responding!
we choose support team by name activelobby, for make out any issues, also they said it's DC problem that should be solve
it's better we will transfer and end business with ecatel
2- iweb
really fantastic , instant respond , we might over 200 tickets , they are happy to solve and complete our requests without any displeasure
my server with ecatel is down and them not reply me from 5 hours I sent the ticket, someone know why? Them are very bad in reply time to ticket but this time is MUCH.
View 10 Replies View Relatedwhat is the best way to communicate with ecatel? are they available on Messengers or this forum?
View 12 Replies View Relatedanyone actually using that company services? I mean, I visited that website all pages ar - deleted - not there.
I mean, all is saying "stay away" but few people told me they ar good with superb network.
Im currently running a streaming media (video) site on a p4 3.0 GHz with 2 gigs of ram. I think its a 10mpbs unmetered port. It streams extremly slow, to the point where it lags every second. It does this even though their is only 6 people on, with loads of 200 it just freezes up. What configuration would be able to hold traffic of 200 people constantly. I was on a faster server with hostgator, their dedicated pro but i went through the bandwidth in 5 days.
View 9 Replies View RelatedJust wondering really, if you have a 1U cooler like an Akasa AK-CC029-5 or Dynatron P199, do these generally run full speed 24x7 or should they be bios controlled?
I've never had any cooling issues or reliability issues with either of these coolers, but they don't seem to want to be controlled through the bios on all of the boards I have used, so they run full whack 24x7
For those of you that complain about the slow loading speed of your sites due to being on over-loaded servers or over-sold bandwidth, why do you think that the discounted rate is worth the loss of customers that you might earn if your site loaded faster.
Have you ever given your sites a try on a quality host where your site loaded faster? You might be surprised at how much more effective your marketing was when surfers stay around long enough to see your site load.
Some times in the effort to secure such a great deal and save a penny, you wind up loosing a dollar, it might not make a difference to all of you but some will be surprised at the ROI for a bit better hosting!
how to tune linux (currently running fedora4) server to improve download speeds for the client. I have observed that if i download from sun it is very fast compared my own server which is hosted on cogent backbone or any other.
Please take into account that both mine and other server both are at relatively same number of hops and ping time. and my server and the carrier has enough bandwidth to fill whole 100mbps, even the client is a server which is on a different backbone which can fill whole 100mbps, also guys i was able to fill whole 100mbps while downloading from sun. but when i download test file from my server it is lagging at 3mbps around. only single thread using wget command. Now what is it i need to do to get my server able to push full pipe even for single thread, ping time is 25ms. if not full at least half. let me know if you have some workaround, and server is apache no load.
well its really not nice to write down my story here, but i really dont know what to do now.
It started in July 2008, i got a nice offer from ecatel for a 1u colocation server.
We managed everything by e-mail and i sent the 1500euro Server to Amsterdam by DHL or UPS, cant remember...
Everything was fine, the Server arrived, and it was online a few days after i sent the box.
After a short time online, i started complaining about packet loss and bad speeds also offline times. They told me it will be solved soon.
after 2 Weeks it was still not solved. It tooked a whole night to send a .tgz file from germany to amsterdam.
I still opened some tickets, also opened a few threads here at WHT to test my server with http links.
They told me, that all sucks, and they want me to cancel my contract with them.
I said OK, i found a new provider, please send me my box back. They said OK, we will do it asap.
That was on 2008/25/09!
Now after like 30 Tickets and endless empty promises from ecatel i still dont have my server back!
Not to mention the not-working phone number...
My new provider also wanted to pick up the Server 2 times from Ecatels Datacenter at a given date and time! But noone from ecatel was ever there!
WTF! where is the problem to send the Server back to me, or make it ready for pick up? i will pay the $30, no problem!
Thats my experience with the provider ecatel....
Oh and btw, every new ticket i create will either get closed or set to on hold without telling me whats up.
I sent a copyright complain to ecatel for one of his clients but I didnt get any replay and for more none of my copyright files were deleted.
what to do in order to delete my files in his client's server?
if any of you could give a quick idea on the set up times for dedicated servers from ECATEL
I paid 515 euros 9 days ago, and the server still hasn't been set up (Hardware delivery problems I have been told) and before I ordered, they stated the setup time would be 48 hours.
Is this normal? The last email i received from them was 3 days ago.
I find this completley unproffesional, It is always another few days.
What are your experiences with them? I am utterly dissapointed so far.
Anyone else notice random power failures to theirs around 2-6am EST?
View 3 Replies View RelatedFigured I would give a review on ecatel.net. I first started dealing with ecatel on January 20th when I got a server for a management client. Soon after that I bought my own ecatel server as well as referred about 4 others so far to get servers, all have been very happy.
Bandwidth/Latency
They have unbelievable bandwidth to be located in that part of the world and being access form the states. I manage about 5 other servers in that area through different networks and ecatel beats them all. Latency is always very good, it would be completely possible for a gaming clan in the united states to rent an ecatel server and use it for games. Here is their latency readings from another place in The Netherlands but its safe to say that their latency from the states would be exceptional as well. Download speeds are also very good from the states about 30-50% better then other servers I manage in that area.
They have unmetered bandwidth and guarantee up to 10 tb and it is for real. I or none of my clients have used 10tb yet but I know of at least once that averages 30 -60 mbit all the time and we have not heard the first peep from them or had any limitations.
Support/Sales
Very good, I am very pleased with the support and sales. new servers are usually provisioned within 24 hours, the most one has ever taken was 4 days which was not an issue as I noted that the order did not need expedited and to take their time with it. They are very polite, speak excellent english and response time if good usually taking 2-12 hours for non-emergency issues.
Prices are also excellent. very good deals on all configurations. My favorite server they have are the p4 2160 dual core - its like a stripped down core2duo 1.86 with smaller cache. It runs very well and scored around 244 on the unix benchmarks we do here on that one thread. By far the best bang for the buck.
Uptime
Very good at least 99.9% during the time I have been with them. There has been a few very brief outages for maintenance but each time there was emails sent out explaining the situation and window. They are very good about notifying clients of any problems or outages.
Overall I am very happy with ecatel and when I refer them to people I totally vouch for their stability and reliability. They are one of those companies that you deal with and are very happy with from the start. I would recommend ecatel for anyone doing offshore hosting, needing high bandwidth/transfer or anything else. It would even be good for US hosts doing regular hosting
2 thumbs up for ecatel. My clients and I are very satisfied and happy with them. If you are considering them give them a try. Do not judge by their unfinished website, I would assume they do most of their sales fromreferrals and word of mouth so that is probably not a big priority, who knows but do not judge them from their website. Email them directly at info@ecatel.net and they will take care of you.
i ordered a custom server that costed me $1100 last monday....
i read a lot about it here..!
n now they are not even replying!
they were replying so quickly when i had to buy the server n now no relies!
i sent $1100 last Monday...
n hey there site down again... n m lik wtf.... are they even real or i got screwed?
the current server i have currently is paid till 30th n i will be in deep **** if they dnt deliver today!
its has been 7 days now!
i am changing my hosts from hostgator to the JustHost or ImHosted.
I am trying to buy shared hosting plan. I DO NOT want a video sharing website. My website will serve around 100-150 videos of each 5 mints duration.
I am confused about speed of these hosts.
My questions are
1. How can i check the speed of these hosts (JustHost) & (ImHosted). (Any sample file download will do)
2. How can i know which of these host has the fastest data transfer rate to my country. (PAKISTAN)
3. ImHosted says it has OC-192, JustHost says it has OC-96. But how to confirm it?
I am inclined towards JustHost as they are way cheaper than ImHosted. But i am also concerned about speed. Will a OC-96 connection(JustHost) will serve a 5mint video well.?
I just found that my VPS uses ADSL - which makes no sense since the download speed into vps isn't important, it is the upload speed. BTW, it has 100mbps port - so the port is fine, it is the network.
1. What upload speeds are available for VPS's (in mid price range)?
2. What is a reliable way to test upload speed?
I have made a small site and i plan to host it with a shared hosting plan.
Since transfer speeds are important to my site, I want to know what are the average data transfer speeds for shared hosting plans?