Dedicated Hosting: MediaTemple, 1and1, Or Someone Else?
Mar 26, 2008
I run a development/consulting business that hosts several sites that are all over the map traffic wise (anywhere from 30 visitors a day to thousands).
I have been getting by with MediaTemple's Grid-Service and have been overall pleased with them, but it's clear it's time to upgrade to a more dedicated solution. Specific pain points include:
MySQL memory limits reached with exporting thousands or records through a web app
Inability to install the latest bug-tracking apps like Trac because of old versions of Python or MySQL
Inability to have SSL on multiple sites under one account.
Even with multiple sites, we have not touched any limits traffic or storage wise, just with memory using MySQL. A key selling point for using the Grid was its theoretical ability to scale for traffic spikes, and we have not had problems because of high traffic.
Key requirements we're placing a premium on in a managed-dedicated solution:
Ability to have up-to-date versions of PHP, Python, or MySQL or be able to install them ourselves, but not necessarily to be on our own in terms of having to do all updates ourselves.
I don't want to be restarting Apache every 15 minutes, or every day, or ever, really . My only trepidation with going with a dedicated solution is the sense that we'd be on our own more when it comes to traffic spikes or an app not behaving quite as it should. Is this an unwarranted fear?
More flexibility for our memory issues.
Backup included.
Having been a long-time MediaTemple customer, I've looked at their Dedicated Virtual server, but am somewhat concerned at the lack of backup support. We are also looking at 1and1 closely.
Does anyone have comparative perspective on MT and 1and1, or any other large host we should be looking at?
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Oct 23, 2009
http://1and1.com
I've had a couple dedicated servers with 1and1 for a while now(about 6mos). I have to say that my overall experience was pretty good. At the time the prices where pretty good, and are very comparable to most hosts. I received the speeds promised, the server was setup very quickly.
The only negative I had with the server was the kernel. I attempted to install vmware on they system however they did not have the headers needed by GCC to compile vmware. It was an annoyance, but I just opted to update the kernel since there where a few releases since their custom built kernel was made. Once I was running the new kernel the vmware process went smoothly, and everything worked perfectly.
As for 1and1's support team, I have to say their standard support I would not rate a 10/10, however their dedicated server support team, and one particular rep I've come to know in their sales / abuse department (more on the abuse dpt. later) are very knowledgeable. And always addressed any issues or questions promptly. Which honestly no issues besides vmware stand out in my mind, which was just a minor inconvenience, which you would find on most hosts. Since its an un-managed root server your responsible for keeping the system up to date, and run the latest kernels anyway right?
Ok, so I mentioned I came to know a rep out of the abuse department of sales. Now this isn't particularly related to my dedicated servers but I did have one of their hosting packages. Well I never kept tabs on the site and the scripts had a couple vulnerabilities, php5 wasn't enforced.
Anyway to make a long story short, the site was hacked and fake bank sites and other scripts where loaded onto the server. Which is where The abuse department came into play. Now I know (getting off topic, but it may be the same with a dedicated server) hosting companies don't want to run sites like these, and I thought that the way these companies usualy handle these types of situations are to send a take-down notice to their client, as its possible they may not even know its there. But 1and1 opted to completely disable all access to the server, http, ftp, ssh, everything. So at first I didn't know what happend. I call up tech support that night(prob around midnight -- 24/7 tech support is always great), they let me know the account was dissabled do to an abused related complaint. They told me I would have to wait until morning when their sales department opens(as abuse is located in sales).
So I call up the number they gave me the next morning. And meet Bob (I'm calling him bob because his name escapes me at the moment). He was very pleasant and understanding that I needed my site up as soon as possible. He looked at my account he saw I had been with them for about a year and a half, and said he didn't think I had posted any of the content anyway(he disabled it himself imagine that haha). He emailed me links to all the files in question, informed me that php5 was not forced and recomed I fix it. Since that was the only reason we had this isue in the first place. He was also able to tell me what files the hacker used to exploit and gain access to the server, as well as searched the the user directory for any backdoor scripts. Which he did find some and sent me the locations in the email.
So, finally we got of the phone he re-enabled the server. I went through the email went through everything, I just opted to delete everything as i felt the whole system was compromised anyway, and re-upload the site. I forced php5 for all php scripts and never heard anything about it again... and the site still runs today!
Their normal tech support isn't all the great, at least not when it comes to apache. I inquired about mod_rewrite not working and the first rep i spoke to didn't know what i was talking about, I explained in more detail, she put me on hold for about 10-20mins and researched it. Said she found details about my issue and shot me an email. I checked the email, it contained how to moddify headers using MS ASP which has nothing to even do with my "LINUX" shared hosting plan.
I called in a second time frustrated, remember I usually talk to guys from their dedicated server support. When I spoke with the second rep. The first thing I asked Him was if he was familiar with "Apache Mod_Rewrite" (exact words) are you familiar with this, and if not can you please give me to someone that is. He assured me he knew what I was talking about, I explained the situation, and what the other rep sent me was completely off topic. He apologized and assured me he knows exactly what I'm talking about.
He sent me an email with another link to their FAQ yet again. However this time is was on creating 403 redirects in apache. Well I do admit at least they got closer this time right? I laughed and walked out of the room. Took a shower and relaxed. Finally, I decided I'd take one last look at .htaccess configs before trying another call. I played around with different setting and... eureka! I found the solution; for some reason mod rewrite on 1and1's shared hosting servers doesn't support sub-directories; that is you need to access the files in your root directory to successfully process a rewrite.
So whats the moral of the story? Call Dedicated Server Support! lol
So anyway since this is a dedicated server review. So for my Dedicated server experience I would rate it a "9 out of 10".
For my overall experience with 1and1, I would rate it an "8 out of 10". Not the best I ever had, but I would do business with them. There are other minor issues I've had with their shared hosting, but I don't feel like getting into them.
Anyway hope that helps sombody, I kno it was a long post... so for the people that read it all congrats, because I lost concentration over about 80% of that post lol
Little humor there.. anyway thanks for read'n the post... just my little contribution to WHT.
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Mar 17, 2009
I am still in the process of narrowing down and picking a VPS provider for a couple of my higher traffic/resource sites.
As hard as I search, I can't seem to find an honest (aka non-sponsored, non-affiliate) review of MediaTemple's offering. They call it DV instead of VPS, my guess is just to be different.
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Mar 28, 2009
I have several small websites that I currently host with HostGator without any issues (although I wish customer service was better).
The websites are very small and currently don't require any significant disk space or bandwidth requirements (we currently have less than 10.000 visitors every month).
The problem I currently have is that these websites were all set up in different accounts which are a pain to manage and probably more expensive than required.
We plan to grow both in number of websites and bandwidth capacity requirements in the near future.
I have come to two options: Stay with Hostgator and get a reseller account( http://www.hostgator.com/resellers<dot>shtml ), or switch to MediaTemple and get a dedicated-virtual account ( http://www.mediatemple<dot>net/webhosting/dv/ ) (I have heard good things about MediaTemple).
Can you guys suggest which option would be better? Or a different one? Below are the characteristics I'm looking at.
Price - As long as it’s within market standards according to service I don't mind paying more for a better service. It is important that payment is easy from outside the US. Customer service - fast, effective, available 24x7. Ease of use / reseller - Easy to maintain several independent websites in a single plan. A plus if they have a good reseller setup.
Long term company stability and management - I wouldn’t like the company to disappear or be inconsistent in its business practices. I would like to avoid making changes in hosting provider.
Scalability - We shoot to grow and develop additional businesses that require more capacity. Don't want to change later of host provider when this happens.
Security - Known reliability of external attacks and good backup model Known reliability running the latest version of Drupal and Expression Engine.
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Jul 28, 2008
Has anyone had any experience with 1and1 dedicated? let me know how you liked it.
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Jun 7, 2005
Has anyone here used/using a 1and1 dedicated server?
http://order.1and1.com/xml/order/ServerRoot
From looking at details of what you get it looks great but when you see a good deal you just to question it.
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Jan 6, 2007
if anyone is/has used the new grid hosting system from MediaTemple? It seems like a breakthrough to me. Kind of like Amazon's S3 service which we are using for a new super cool 3D Internet technology vastpark.com (Shameless self promotion).
But back to MT. It's $20 p.m. and gives you 100Gb and claims to be fast, so I'm going to give it a go soon, but wanted to know if others had and what they thought. It seems to be missing a backup process. You can buy backup as extra but I think it's still up to you to script the backups and damn it, I'm lazy!
By the way, I'll want to host Joomla sites and SugarCRM sites (both are fairly greedy and I normally run them on a dedicated machine with 2 gb of ram). I reckon it could be a nice way of offering cheaper hosting to some of my clients.
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Oct 10, 2006
I'm looking to buy a dedicated server from 1and1.co.uk - there features are great, but i hear so many bad things about customer service, I wondered what your experiences are before i purchase:
Details:
For £69 inc VAT (A Month)
Free FTP backup space – 80 GB
AMD Athlon 64 3,000+
1,024 MB DDR RAM
2x80 GB hard drive (RAID1)
Fedora Core
Firewall
Plesk 8 (100 domains)
Unlimted 100 MBit Bandwidth (Wow)
24x7 Telephone Support (Sceptical About this)
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May 22, 2008
I'm currently running a dedicated managed business server with 1and1 (UK).
As most of you know their level of service leaves a lot to be desired, and from personal experience this has been dropping even more in the past year. Emails to their support staff sometimes take days before I get a reply. And I've been experiencing server downtime that has sometimes lasted for hours before the server has finally been rebooted, and that from a managed dedicated server plan!
Today for example the server went offline at about 11:00 GMT and didn't go back online until 16:00 GMT, so it was down for 5 hours! Even though I had tried to contact the support staff a number of times during this period. This kind of downtime happens at least once per month and I also get a couple of other shorter periods of downtime most months.
I run a site that has been growing in size steadily over the past couple of years, but I don't think it is overloading the server, so I don't think it is anything I've done that keeps crashing and taking the server offline.
The site is currently getting about:8,000 unique visitors per day.
600,000 page views per month.
60GB of bandwidth per month (this is increasing by about 5GB per month).
20GB HD space (but content is constantly expanding so will eventually need at least 50GB)
But even earlier last year when the site's traffic was still only 20GB a month with 3500 unique visitors per day the server was just as unstable!
I've checked the server logs and the server load is averaging at 1.02 with a peak of 2.62, CPU usage is averaging 24% with a peak of 56% and all other system resources are quite low. Are those figures acceptable? I personally thing they look fine and can't see what could be crashing the server.
Could my site's database access activity be crashing the server? The site uses between 26-80 sql queries per page due to the site being a database directory of over 5000 page entries, with each containing a mix of ajax and web2 technologies to deliver its content. Is that creating a high load on the DB server? Not sure as the server, as mentioned above, only has an average CPU load of 1.02.
Anyway. I'm less than happy with the level of support and service from 1and1 for a managed dedicated server. Even if the server does crash, it should be rebooted quite quickly as it is supposed to be managed. So I'm now actively looking for a new dedicated server.
What would you all recommend based on the current load and traffic my site currently requires?
Budget wise I current spend about £60 ($120) per month so don't really want to spend any more than that if possible.
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Jun 11, 2009
I have a wordpress based website hosted at mediatemple.net, I am very happy there but recent functionality I added has casued a big increase in cron processing - MT limits the number of GPU's you can have a month to 1000 and I will exceed this. I think I will have to move off as their other offerings are much more expensive
As someone who ran and sold a web host in the past the first thing I did was search here for peoples views, as im out of the loop on whats new - but wasnt too happy with the results
I am after managed shared hosting as I dont have the time to deal with vps or dedicated
budget of about $30 a month unless something special is out there
24/7 Phone support and live chat support
1500 GPU / Month (Grid Performance Unit) - if monitored
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Mar 28, 2009
how to allow the Anonymous FTP - Plesk in 1and1 dedicated server?
I could see the button there but it's disabled! I think I have done all I needed to be able to access to it, but it's still "offline".
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May 15, 2008
Ok, I'm a few lost about which dedicated server to choose.
First, I need 2 dedicated servers. These servers are only to download static content.
Downloadable files are small (50-400k).
I'll use lightweight server.
If there are too many user, I'll buy another server.
I search for excellent uptime, US server and fast download server.
I've visited some popular web hosting but if you know better, lets me know
1and1
Price (Root Server): $99
CPU: Single Core AMD Athlon 64 3500+ 2.2 GHz
RAM: 1 GB
HD: 2 x 160 GB
Bandwidth: 2,000 GB
Bandwidth Cap: 100 Mbps
GoDaddy
Price: $68
CPU: Celeron 2.0GHz
RAM: 1GB
HD: 1 x 120GB
Bandwidth: 500GB
Bandwidth Cap: 10-20 Mbps
Also, the price between 1and1 and GoDaddy is $31 but 1and1 give more on cpu, hd, bandwidth(4x), connection...
One of my question is 1and1 offers a average price for dedicated server or GoDaddy spends a part of money with Amanda, Candice and Danica?
Do you have some suggestion for dedicated server or web hosting?
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Jan 16, 2009
I'd like to go with 1and1, using ASP.net and MS SQL Server, and the ability to setup lots of databases, websites and URLs, but I'm not keen on maintaining the server, updates, backups etc.
I'd also like to access the web space and upload files, from any computer.
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Jan 22, 2009
I'm looking to host my own website(s), money isnt really an issue, but I'd like some advice on which package would be most suitable. I can't upgrade to different platforms, so I need to get the right package from the start.
I like the sound of the dedicated server, but my experience of supporting servers isn't great, so I'm wary of getting this option.
The VPS looks good, could anyone please tell me how this works? What the difference between thi sand a dedicated server? Do you need alot of server support experience to use this?
Would the normal MS hosting package be suitable? I take it its not very flexible.
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Apr 7, 2009
I use shared web hosting service to get my website online. I'm wondering how many people use dedicated servers or virtual private servers instead and pay from $20 to several hundreds of dollars? Will I face any big problem with shared web hosting package which makes me choose dedicated servers?
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Dec 13, 2007
I want to buy vps server from 1and1.com but I am from Turkey. 1an1 said me " The dedicated server packages are only available for US and Canada only ". For this reason I cant buy VPS server from 1and1. is there anybody sell vps and dedicated from 1and1? or does anybody help me for buying vps or dedicated server. I can pay broker price.
I want to use 1and1 because when I send email on 1and1 based server, all mail to inbox. I am building Email hosting company in TURKEY. If you know other hosting company as 1and1. all email going to go inbox. I may work with him.
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Mar 26, 2009
Some information about my forum:
I run a VBulletin forum with - 575,614 post, 14,369 members and 2.9 million page views per month. On average there are 300 - 400 people on the site.
The server right now is a Linux CentOS VPS with 1.1 gigs of memory. The hosting provider keeps telling me that I need a dedicated server.
Question # 1 - In your opinion - do you think its time for a dedicated server?
The server I am looking at has these stats:
E8300
2 GB RAM
250GB HD
cPanel
Management
The price I was given is pretty good. So the offer is going to be hard to pass up.
Question # 2 - Has anyone here used Future Hosting for their dedicated server solution?
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Jul 13, 2005
I am developing a website for a client of mine (the client is a close friend and know's that he is getting a newbie). This site will be larger (project wise) than anything that I have ever done (everything I have done in the past has been FrontPage). We will be using several third party applications that need to run on the server as well as our own custom developed applications. We do not yet know how much access to the server's deeper structures we will need for all of the applications that we want loaded on our server to run. Things we have in mind: oscommerce, mysql, php5, apache, linux, vbulletin, blogger, phpbb, adserver, ect... Would these things run ok on a shared host and would I have full authority to configure them without needing full access to the server? Or will I need access to the entire server (dedicated server) in order to have full customization capabilities? I guess all I am trying to figure out at this point is will shared hosting for a large project limit our abilities to use 3rd party apps, or do most 3rd party application designers build their stuff to work in a shared hosting environment anyway? If we need to get a dedicated server we will, but if we can get away with shared hosting for a while (especially during development when the site will not be generating revenue) it would be nice to avoid the price of a dedicated server. Many thanks for your comments, insight, and expertise! Also, if anyone can sight some common scenarios that may require a dedicated server over a shared hosting plan, that may help me to understand what the limitations of a shared hosting plan vs. a deicated or virtual dedicated server are.
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Jun 13, 2008
I'm new to the VPS scene, so could someone tell me the difference between VPS and say shared hosting or dedicated hosting? Actually I really like to know what a Virtual Private Server actually is.. I know shared hosting is typically a single account on a server with several hundred other accounts which is used primarily for the sole purpose of hosting websites, and I know that dedicated hosting is functionally the same as colo except that you rent the server, instead of having your own purchased server plugged into some network. So what is VPS?
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May 6, 2008
Do website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
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Apr 1, 2009
My shared hosting solution is no longer enough for my needs. I need to move to something better, probably semi ded. I'm looking at mediatemple, then I realized how many sites use it, especially the large ones.
What's so good about it? The lack of cpanel is already discouraging but the prices seem very good. Almost suspect them of overselling...
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Feb 13, 2009
I want to host my own domains/resell hosting space, but not so sure what I should use.
Should I use Mediatemple's (mediatemple.net) Gridserver service, or a VPS service?
What do you think:
I can't really afford a cPanel subscription on top of the VPS's feeds.
What VPS system do you think is good on CentOS?
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Jan 14, 2008
After almost 6 months of bad experience with our previous web hosting provider, we have decided to move to another one. One of our website's administrators have ended up ordering the ( gs )package from mediatemple which he finds affordable and suitable for our website (500-1000 uniques a day, powered by wordpress & SMF forums) .
Personally, this name (mediatemple) has been buzzing in my head long time ago (yep, they have created a lot of buzz in the internet. great marketers), that's why I didn't reject the idea of choosing them as our hosting provider.
But now, and after searching about them in WHT & google, I've found from your reviews that their gs package is horribly slow, unstable and totally a joke.
Are they really that bad? Have they improved their services since the date of the most bad reviews (few months ago) ? Will the website be damn slow/down again? I'm lost :-)
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Mar 27, 2009
I want to run couple of sites which are ajax and GWT based. I can spend upto 120 bucks for at least 6 months great service.
So far I have googled, I think I may have to choose between mediatemple or bluehost(unless someone comes out with real and better offer).
I was wondering why I will choose MediaTeple with double the price than other one. What are the advantages do they provide over others?Do they provide exactly what they say? Like 1TB bandwidth, GPU unit usage , 100GB space, fast MySQL ?
I found a lot of people moving from bluehost to mediatemple and vice varsa talking about their issues. But what is the recent performance status of those 2 hosting sites?
My (must to have) requirements are -
1. Is not too much bandwidth sensitive (expected grow in 3 months to consume upto 1TB/month )
2. Is not too much sensitive on resource usage (must not block users)
3. Is fast in response. (Ajax site)
4. Has fast MySQL server.
Please suggest me best possible web hosting suitable for my requirements.
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Jul 15, 2008
I am going to begin a social network and for the beginning I just need 100 gb hard disk, 2 ram, 200 TB monthly. I need a web hosting with potential for big traffic and scalability in the near future.
I have read what people from big social networks have said about both companies and they can handle big traffic, though mediatemple has better ranked costumers than the plannet according to Alexa (I checked one by one of their big clients in Alexa.)
My website is going to be about video streaming, webcam streaming and other common things in social networks.
What do you recommend? Do you have a better company in mind that can handle big traffic and scalability?
My budget is between 500 up to 800 monthly?
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Apr 4, 2009
Im starting a little web business making websites for small business, nothing crazy, simple stuff. I have been poking around and found MT's (gs) service which is cheap, but i heard quality issues. I don't mind geting a dedicated server for 50 for better quality whatever....
Just, have any of you guys had any experience with them or do you know a good host that has cost effective dedicated servers? Media temple seems pretty good for dedicated servers, anyone familiar with it? (with higher amount of domain name acceptance preferred)
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Feb 5, 2009
I am hosted with Media Temple, but looking to get out from under their slow grid system. I am on their (dv) service but was looking around on Geek Storage's reseller web hosting.
Few Questions:
How is their support response time?
Knowledgeable Support Staff?
Kind friendly service?
Fast Setup?
Things I like that I don't like about MT
GS, utilizes cPanel which I love, plesk I hate, and mt for some reason uses plesk.
So what are your thoughts on GS?
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Oct 4, 2009
Does anyone know of any other VPS providers that support xserve? Or will i need to purchase a dedicated server?
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Apr 26, 2009
Which Shared hosting is better MediaTemple.net or HostGator.com.
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May 28, 2009
i have a mt site and it is being moved. when the dns propogates, how will i be able to access my mt site? i have the ip address and it doesnt load anything. i want an address to give others until the new site is working.
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May 13, 2008
Im currently at site5. Big mistake on my part!
I need to move to somewhere else, i really like mediatemple.net and was wondering if anyone had any feed back on there Dedicated Virtual??
Here is what i need 20GB of space
around 1TB of bandwidth
willing to spend $50 a month
My main reason for this is mainly for my own personal site. AZDirt.com. We host videos and pictures. We have about 500 avg unique hits.
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