DBIHOSTING - Any Good Or Bad Review
Apr 9, 2008
Just want to know,
have anyone been with dbihosting.com before?
I saw their ads in the vps advert section, and signup a vps plan.
I posted a support ticket, requesting an additional IP, and it is promptly replied.
But lately....
I requested another IP, but my ticket is not answered (+48 hr).even i had time(s) when my vps hung (i did something stupid of course),i requesting a reboot, the first request they reboot the machine, the second request, no reply......the vps did not come with remote console and is unmanaged(i agree to their tos of course), so i hardly wait, then finally i get into ssh, then issue a reboot by myself.
It is really frustated when my ticket which i marked as high priority was deleted (got proof) and ignored. I writing this as a last resort. I dont get any reply since 2-3 days ago. Hope any staff of dbihosting.com will see this, and prompt reply.
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May 1, 2008
Figure I might as well post a review of the service @ [url]
I signed up for a 256 meg Xen VPS on 04/13/08, I got setup on 04/15/08 (No rush here, I know it takes time to set it up).
I asked for my initial reverse DNS to be setup on 4/16 and it was done within two hours, I thought everything was good, nice and fast ticket response!
Then I asked for another reverse DNS to be setup on 04/23, no word about it being done.. I just noticed it was completed a day later and still to this day no word back from support.
On 4/26/08 I realized the kernel on my VPS is outdated and is subject to at least one exploit I know of (vmsplice). I opened a ticket for them to look at it and update it since on Xen I can't do that myself. On 4/28/08 I asked for an update, just to have it closed out around 4/30/08 with no response or update from them in the ticket. (or email)
I submitted another ticket earlier today to their billing department asking them to cancel/refund it if possible.
(the server ip is 38.106.106.148 if anyone needs it to verify I'm hosted there)
Ticket 1 -- Ticket 2
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Jul 17, 2008
I have been around here for a while, but just decided to take the plunge and register for an account simply because I did notice all of the "negative" reviews about my host reliablesite and thought I should balance things out a bit from a customer that's a little more patient and doesn't expect instant response times from a host that's busy handling issues.
Lets get started - I have had an account with reliablesite.net for a few months, not a long time, but enough to write a review. I just have a basic shared hosting plan, nothing major and have been generally pleased.
For what I pay I have gotten:
1. Good uptime for the most part
2. Good support - usually within 1 hour of the support request
3. Good speeds - site loads up speedy
So now with all of the good stuff out of the way I'll talk about my recent experience with the downtime recently, what I know, what I don't know, etc.
Last I heard from Radic there was a worm that took down 4 servers. Now 4 shared servers, that's a lot, I'm no hosting pro but from how profits work I can see them having 100+ customers on a shared server. So lets say 400 customers without service with their own site included.
So their site was down for several hours, I think I counted around 8 hours. My site was down as well, but this happened a bit after their site went down, so I just sent an e-mail to support@reliablesite.net that my site is down. After the site came back up I finally received a "ticket created" e-mail so I know it was in their ticketing system.
There was a bit of communication via their forum about the issue, not a lot of information, but mentioned that ticket response time may be slow because all of the techs were restoring sites, databases, etc and there were customers that had 3 - 4 tickets in the system (whats the point....?). I noticed the databases were available within a few hours and sites came back up eventually (I think 12 hours or so).
A few hours later I received a ticket response with a quick overview of what happened with the server, nothing in detail, but enough so I can get an idea. This included a quick apology for the downtime.
I later noticed that Radic had posted about SLA credits, I took advantage of it and opened a ticket, a couple of hours later I have credit for the entire month!
So all in all, it's a pretty great service for what you pay for. The few customers that were "pissed off" seemed to be the same ones who made endless posts and harassments on their forum wondering why posts were removed and had no patience whatsoever. When you pay $5/mo for a service, you can't be screaming for much of anything, especially making legal threats for your $5 per month fee (lol). That doesn't even cover 1 hour of minimum wage anymore.
Well good luck to the RS team, I'm really glad everything is sorted (well 98%).
Submitting the domain using the report function like others have done. I will continue to recommend you as I have noticed you're making strides to improve.
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Nov 10, 2008
I have promised the good guys at Liquid Web which is the excellent host for my real estate web-site Las Vega Homes, Condos, Land and Commercial Real Estate to write a review about them after being with them for a year.I chose Liquid Web after having a bad experience with my previous host Aplus.net. I lost a PR4 Blog due to the fact that my database got corrupted and couldn’t be restored; I had more than 40 trouble tickets in six month most of which did not get fixed. I had a one year contract with Aplus.net which I terminated in six month and never got my money back. Now about Liquid Web and their heroic support, they are not kidding, the support is exemplary. While a good hosting company is supposed to keep away intruders, it can’t and should not keep the web-site owner out; I have repeatedly brought my web-site, blog and forum down due to inexperience only to have them restored in 1minte-couple of hours.I have never had to Waite more than 20 seconds to talk to a tech and they have never failed to fix the problem quickly and I am taking about a minimum of 50 calls to Liquid Web, they had to guide me through installing my web-site which they did with distinction.Liquid Web provides their customers with many add-ons that you can install with one click, I have found them helpful and have used many of the add-ons to make my web-site better.In more than one year with Liquid Web I have nothing but praise for Liquid Web and recommend them without reservation to all. I really like these Lansing, Michigan guys. Their tech center is in Michigan and their customers are not transferred to some Asian Country where the tech doesn’t have any idea about what you are talking about.
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Apr 12, 2008
When I first started hosting with Spunky everything went smooth as silk (as you can see by this thread: [url] and it was almost like a dream host, unfortunately it didn’t take long before the bubble burst with my site being down due to some DNS issue on their side which resulted in my site being down around 4 times… Mike offered to make it up to me by giving me a free month.
After a couple of other minor issues things were finally starting to look good when suddenly my site was offline again, I contacted support and they told me that they had changed the name servers and had sent emails out regarding this around 3 weeks back.. I never got these emails (but I did get billing emails), none the less I changed my name servers to the new ones… and that’s when I got a shock, after my domain again resolved… its showed me copy of my site that was nearly a month or so old! All my content was gone! Apparently they had also sent other emails (which I didn’t get) saying that once they shift name servers all the old sites would be deleted! In the beginning when I started hosting with Mike I asked him if Spunky did daily backups and was old yes, so I never kept a backup… and so I lost my whole site… weeks of work including writing multipage articles, test scripts, modifications etc.. all gone, like they never existed… except for some found on google’s cache.
Worst of all, all the links that I had from other sites to specific articles are now dead and even if I rebuild the site those links are still going to be dead because I don’t know all of the old links.
Now, reading this post you might say: “ Ah! He’s just bitter” and you would be damn right, I am bitter, angry, frustrated and a whole lot of other things as this could have been prevented from their side if they used a simple system that I thought of in 2 minutes..
Just like the link that you have to click on when you join a newsletter or a forum they could have sent out these notifications with a link having the customers number attached to it to show that the client had gotten the email.. if the link was clicked… they client got the email, if not, a simple cron job to check and resend emails that were not received would do the trick, if that too didn’t work… then maybe contact from tech/customer service *BEFORE* deleting someone’s website/s?
Spunky says they are very sorry and regret what has happened, but sorry and regret does not get back the weeks of work that went into a site, does it?
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May 29, 2008
I've been hosting a site on vpsland.com for a month now and so far their service has been excellent.
I used to host with a shared hosting provider but my site got too large and too slow so I moved over to VPSLAND and everything has been excellent since.
I had a few issues at first setting up the site however I raised a few support tickets and they told me what I needed to do to continue. They even offered to help configure my site if I supplied them with the appropriate username/password for the server.
I've got a Linux EZ Bronze package that comes with double the RAM (128Mb*2) which costs $15 per month. I looked around for a while to get a VPS and this seems competitive to me.
So far I've had no downtime on my site and web response is fast.
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Apr 20, 2008
I have a dedicated server with Sentris for one month, and I am very happy to be with them ! The server is very good, never down or latency... I'm very satisfy.
I have this server :
Xeon 2.33 Ghz
4GB
320GB Hard Drive
1.5TB BW
20 IPs
For $119 per month.
My server has been installed within few hours, very fast service and support.
I am in France, but the load of my website is very great (the DC of my server is PCCW), never latency...
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May 6, 2009
A few people have asked me to give feedback on my experience with VolumeDrive so I decided I will be posting a 3 part review on them:
Part 1 - initial impressions
Part 2 - three month review
Part 3 - one year review (hopefully)
-------------
When I first got in contact with VD, contact was slow: about an email a day. It was very annoying to say the least. However when VD realized that I was genuinely interested in purchasing a server, and not just a window shopper, contact was more frequent and acceptable.
After looking around and comparing, I ended up ordering the following server from VD for a whopping $105 per month:
Q6600
4 GB DDR2 800 RAM
500 GB HDD
10 Mbps dedicated unmetered
5 IP addresses
Plesk 30 domain
Full managed services
Well just at face value, I don't think anyone will argue with me when I say you cannot beat the price. Where else will you find that kind of server w/ full management for $105 a month?
In the ordering process there were a few forgivable annoyances:
1) VD does not have any sort of automated, order online system for their "good" deals. I had to order via email and manually pay from PayPal. I was, however, emailed an invoice confirming my purchase after I paid.
2) It took VD 2 hours to send me my order request after I said "I am ready to purchase". Now it was late at night, so they probably only had a skeleton staff on hand, so this is understandable; however this point is sort of related to the lack of an automated system point mentioned above.
So after I paid and all, I was told they were building me a new server and it would take 3 business days to arrive. I was bummed out upon hearing this but this was understandable and justifiable - if they don't have the parts on hand, they don't have the parts, no big deal. I did appreciate the fact that they were honest with me upfront instead of trying to con me into giving me a different server (like I have been hearing stories about with other hosts).
So I waited. I was told my server would be setup on Tuesday afternoon and it was. The actual time between order and setup was about 5 and a half days: 3 days for the parts to arrive + Saturday + Sunday + time to build the server.
On Tuesday I was informed that my server has a Q8200 instead of a Q6600. To me this was not a big deal so I didn't object but if you are going to order from VD and you want one specific CPU I would be very clear with them that you won't accept any alternative. What did make me chuckle, however, is the fact that I was told "I received a free upgrade" to Q8200. It made me chuckle because I don't consider it a "free upgrade" when I was offered a choice between the Q6600 and a Q8200 for the same price during the ordering process. However, as I already said, a Q6600 or Q8200 - it does not matter to me: both are very similar in performance anyway.
So since I got my server I have been busy setting it up so VD can secure it after I am finished migrating my website (which by the way they just did - I just got an email ).
During that time I have emailed VD a fair amount of times, sometimes asking for clarification and sometimes asking for assistance with a problem, and they have responded back in a more than acceptable time frame and manner.
The only one major problem I have had so far is that initially, and by initially I mean first ~12 hours, it seems the connection to my server was not all the best. Randomly pages would take a while to load; I was curious as to why this was happening so I did some pinging and saw packets were being lost sometimes. This problem seems to have been auto-corrected itself now and I am did email VD about it; hopefully if it happens again we can get it perma-fixed.
Final verdict: people say "you get what you pay for". I say "I got more than I paid for". Hope it continues this way.
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May 6, 2008
I'd like to start an ongoing thread here listing the 'Good Hosters with Good TELEPHONE tech support'. In other words, out of the 1,000s of host companies, this may cut it down to less than a dozen.
( And for all you Hosters out there who really want your company to grow, and want to know how, - it's easy: just read here.)
Good telephone support is the #1 ultimate requirement, because:
-It's a lot faster and easier for both the user and the host company, because you can state and answer all questions and clarifications on the spot, you don't need to continually pass new emails with new questions and clarifications, back and forth for days on end, until the issue is solved. It saves tech time and user's time. And saves a lot of nerves.
- It's the best way to sort the good guys from the bad. A bad company isn't going to bother to answer the phone, - or will make you wait way too long, - because they are likely getting endless complaints. The good guys are always ready to answer the phones, with a friendly voice, - because they really WANT to please the customer.
- If a company can't be bothered to pick up the phone, we can't be bothered to even consider them. They're a joke, and so won't be listed here on this thread. (So, before adding or listing any Hosters here, please verfify that they do have Good, quick, friendly, telephone support,; ideally 24/7, but 9am to 10pm might be acceptable, if it was supplemented by some emergency contact.
AND:
- Hoster ALSO needs good EMAIL support (and preferably, Chat online, extended hour availability). (I spend a lot of time overseas). It sems all emails should get a non-automated response within about an hour, - and then support should jump on fixing any problem.
I only need support a few times a year. To answer some questions, or fix a problem, or do an install. That's lesss than 1 hour total, so any company paying maybe $18/hour tech support should be able to handle this. It IS reasonable to charge a custm for extended calls, beyond say, 90minutes a year, IF you don't count the 80%? Of times an issue is the Hoster;s fault of stmg gone wrong, and don't count the 'hold' times.
ALSO IMPORTANT:
- Uptime
- site Speeds
- Monthly plans, no contract (Only a dishonest host will try to force you into a contract, where they can then ignore you.)
- Reasonable price. (? Maybe $12 to $18/month for a basic business site. We don't need massive bandwitdths, - we all know that's an overselling scam, and can't ever be delivered.)
- a good upgrade plan of bigger options. Maybe even VPS.
- Dedicated IP, and availbility of SSL
-PHP 5, mysql, phpMyAdmin, etc
- cPanel ( Some Hosts are using problematic panels, like Hsphere, which are slow to load, slow in operation, require many more clicks, have too many options, spread apart on many separate pages. Time is money, and this really slows down the ability of a small business to manage his own site in effective time. For example, one WHT user wrote somewhere: "I don't feel that HSphere's interface is nice at all, although I have worked with cPanel and DA all my life... I just found it to include un-necessary features or split features up in to different hard to find pages, such as backups - mysql backups you had to find on a completely different page than file backups, and then there were options to have it in the home directory or server-end backup, in which then you had to wait a good 10 minutes before it was ready. cPanel, just hit backup and hit download and instantly it does everything you need...".
I have used several hosters. Currently on Aplus.net and Godad, which have phone support, and mediocre service.
My LIST So Far:
- Liquidweb: a very impressive company with good, 24 hour support. But to get dedicated IP, you need to go with their $25/month plan. Yikes!
- NewIdeaHosting.com. A very small company. My call was returned, and the owner chatted with me for an hour on the phone! Plans have small bandwidth, but promises No overselling, and personalized attention. Extra $5 for dedi IP. He specializes in Small business sites, and small eCommerce sites. He has only 250 accounts, on 3 servers. He rents servers from the Equinox data center of Chicago. Seems exceptionaly honest.
- MegaHosters. Excellent phone support and WHT reviews. But company was taken over by another company, and so may well go downhill in future. Another problem: uses Hsphere.
- Steadfast. Has a good rep on WHT, and seems impressive. Tech answered the phone immediately, but they say they prefer emails. Sales phone has limited hours. Good price on $20 SSL. But, uses Hshhere.
- JodoHost 24 hour phone. But, uses Hsphere. An Indian company with office in Florida, and good rep. I like the idea of outsourcing phone support, if it makes it more available and affordable. But, the accent on the phone was very hard for me to understand, so maybe this might not work.....
- Hostgator. Yes, it's a big overseller, but seems to get good reviews/results anyway, and good phone support.
- ? ThePrimeHost ?? Mostly good WHT reviews; some dissenters. Site says 24hour phone, but when I called on several nights, no one ever answered...
- Can anyone add to this list? Please list only hosts that meet the above minimum requirements of phone support, etc. Especially useful is hosters you've tried.
TO AVOID:
- Avoid Arvixe. I had a horrid experience with them, here: [WHT forum]:/showthread.php?p=5097822#post5097822
- Avoid WebHostingBuzz. This company never returned my phone msessage inquiries.
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Oct 20, 2008
Any experience with Good Avocado and their reseller plan?
What about Thinkhost, good avocado is partnering with?
Wind and solar energy, it sounds all good, the reseller plan is awesome.
Any real life experience?
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May 12, 2009
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
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Dec 15, 2008
MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
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Dec 1, 2008
I have dedicated servers - which are overkill as I only host 10 sites (small). I am now looking to move to a VPS solution and would like to know if anyone can recommend a good UK company (that offers true UK hosting) with good uptime and support?
Cpanel and Unix VPS, but may also require windows vps - so a company that offers both will be beneficial, but long term view to migrate over to Linux
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Apr 14, 2008
does anyone have any views of The NY Noc they could share with me, before I shift my site over there (and hope for the best) ?
I know they've been around a while, but I heard some bad stuff about their VPS servers,
I want to make sure I'm going for some good hosting..
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Jun 7, 2007
my web site has about 4,000 pageviews and currently working fine on shared host. i plan to build a forum to support my products. i just want to know if the 128 MBs VPS is good plan for my web site?
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Nov 28, 2007
I am considering the following VPS:
40 GB Disk Space
Fairshare of a Dual Xeon/Opteron CPU
512 MB Dedicated RAM
2 GB Burstable RAM
750 GB Premium Transfer
Fully Managed
I have about 10 sites that run straight HTML and 5 WordPress low traffic sites (which obviously use a database). Will the server above support my needs adequately?
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Aug 22, 2008
Is cheapvps a good provider for cheap vps'?
I searched and didn't find anything.
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Jun 1, 2007
I need managed services since I don't know anything about server maintenance and I saw LunarHosts VPS (http://www.lunarpages.com/virtual-private-server/)
The deal sounds pretty good - 1000 GB Bandwidth, 20 GB Space, PHP, MySQL and managed services for $50 a month.
I wanted to know if anybody has tried them out? Are they good? Is their a better value anywhere else?
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Sep 5, 2008
is GoDaddy any good?
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Jun 6, 2009
I heard many blogger appreiate this company, but I a little hestitate to use their service because I have to pay one-year fee once.
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Apr 6, 2009
Can anyone let me know where to look?
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Aug 24, 2009
I was looking for a webhost with adwords credit, and cheap.
When I went to Bluehost and Hostgator, the more well-known sites they had $50 adwords credit each but couldn't get their price down to less than 58$ a year. With Fatcow seems to be $44 a year and also have $50 adwords credit.
Does somebody know their reliability? I was searching google and the host seems to be a new person in town and that might be a problem.
Preferably I was searching for $20 a year webplans but I can't seem to find one with adwords credit. I want to use the adwords to drive quick traffic to a new site. I am not sure should I go for the adwords credit+ hosting or hosting seperate + adwords seperate. The keywords I'm gonna use only have 1,000-10,000 max visitors a month. If the credit is only valid for a limited time than I'd maybe better off with a both seperate.
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Aug 14, 2008
i want to know if softlayer will fit my needs?
1) i want to use svn
2) i will only host about 3 small-ish sites with images and maybe one cast-control.
has any used them and what is there up-time like.
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May 11, 2009
Anyone know where to get decently priced shelves for racks? looking to purchase 10-20 of them.
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Jan 9, 2009
i am interested to install Litespeed on my vps (with cpanel)
it is good?
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Jun 25, 2009
After speaking to a colleague about some major benefits of EC2 for on-demand hosting I've been very interested in learning more.
I've spent the past 2 evenings trolling through Amazon Doc's and blog posts and have a fair assessment about how things work but I'm at a stopping point.
There doesn't seem to be a dedicated EC2 area here on Sitepoint and the Amazon EC2 forums seem geared more towards 'advanced' users.
Are there any reliable communities that are more for the beginner?
I've got a LAMP webserver Instance running on EC2 but I'm very unclear about how to login and begin adding files and managing the data. I'm sure it's pretty simple but the documentation pretty much loses me when they start discussing Security Groups and public/private keys.
I'm not much of a server admin but have grown pretty comfortable on our FC4 dedicated boxes that we currently host on.
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Dec 2, 2008
I'm interested in getting a VPS (nothing too much - probably at least 5-10GB space / 30GB bandwidth) for a forum I run based in Australia. My budget is probably around $40/month. BTW I'm after managed.
My main issue is that I would like it to be a decent speed for Australia (specifically Melbourne). Where should a datacenter be located for Australia?
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May 3, 2008
Well, ComfyHost.com have great offer, so I thinking about server at them.
But first I want to look what you think about ComfyHost?
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May 13, 2008
Im currently at site5. Big mistake on my part!
I need to move to somewhere else, i really like mediatemple.net and was wondering if anyone had any feed back on there Dedicated Virtual??
Here is what i need 20GB of space
around 1TB of bandwidth
willing to spend $50 a month
My main reason for this is mainly for my own personal site. AZDirt.com. We host videos and pictures. We have about 500 avg unique hits.
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Jun 16, 2008
i would like to sign up for shared hosting reseller account with iweb technology.
are there any of their current customers in the house?
could you give honest reviews about their service or recommend another host if you feel they aren't good enough?
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May 13, 2008
i'm planning to get a dedicated server at voxel.net cuz it seems that they have a very large scale and the price looks reasonable for the dedicated bandwidth and server i need.
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