Cpanel :: No POP3 / Webmail Access

May 19, 2007

One cPanel account out of the entire server is the only one affected. This one user, can not login to POP3 or Webmail for any of his email accounts.

I have checked the permissions and file owner/group on the files and folders in:
/home/USERNAME/mail/*
and
/home/USERNAME/etc/*

I have also tried restarting the POP3 service and cPanel. I have verified his passwd file has correct permissions and is in the correct format. I have tried resetting his email passwords. I have even tried too create a new email account.

Still.. No POP3 / Webmail access.

His email accounts are listed in cPanel.

I have installed ConfigServer Mail Manage (WHM Addon), and his domain will NOT show his email accounts (of course all other domains on the server are fine).

I know this is probably a configuration file or a file permission problem somewhere... I just can't find where!

Any advice?

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I just purchased an almost bare VPS and installed Cpanel myself. Problem is the mail is not working right. I connect, try and login and repeatedly get Login Failed. I've tried re-creating the emails accounts, i've tried the default mail account that gets created, and i've tried logging into the webmail with the same login problems. I've also telneted to my server from my pc fine, but once again the login just fails. This made me look towards there being a server misconfiguration... because these are newly created mail accounts with correctly entered details. In WHM, i tried restarting the POP3 service and the output doesn't look usual..

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