I entered the domain name in wrong - domain.com instead of www .domain.com - and decided to not approve it when you get to the final step as rapidssl said to do.
So how long do i need to wait before namecheap will update the status so that I can start the process again ?
does anyone know if RapidSSL is accepted by most used browsers (IE, Firefox, Opera and Safari)?
also, if I want to protect "secure.domain.com", do I need to issue the certificate exactly for "secure.domain.com" and it probably wouldn't match "www.secure.domain.com"? Can't I get a certificate for "*.domain.com"?
what's up with RapidSSL provisioning? EV1-Server/ThePlanet and namecheap are both reporting problems registering new RapidSSL certificates.
View 3 Replies View RelatedI am currently testing RapidSSL and having issues when view the sites using IE7 saying something along this line:
Quote:
There is a problem with this website's security certificate.
The security certificate presented by this website was not issued by a trusted certificate authority.
I wonder if this can be fixed and QuickSSL will also work with IE7,
I signed up with namecheap.com for RapidSSL. I had my hosting provider generate a CSR for me and I put it in namecheap. Then I receive an email from namecheap that says:
==========
Thank you for your RapidSSL order.
Supplier Order Id: ######
An email will be sent to the designated approver with instructions on how to approve your certificate request for xxx.domain.com.
==========
This was sent about two hours ago. I need this SSL fast as it is the backbone of my website. Namecheap doesn't have phone support and RapidSSL is closed on weekends. Any insight on when I'll get instructions to move onto the next step?
A While back I found a great deal for SSL certficates so I purchased a bulk package of about 10 of them and used several of them at the time. Now when I went back to use the rest of my pre-purchased SSL certificates (more than a year later), the "contracts" have apparently EXPIRED and the money that was put into those contracts has been frozen along with the contracts! WHAT THE F#$@!
That is such BS! When you pay money for something you should get something in return.
What have I learned... That to me seems extremely manipulative of RapidSSL and Geotrust...
I WILL NEVER PURCHASE AN SSL FROM Rapid SSL or Geo Trust AGAIN! and I hope this post inspires others to select one of the many other certificate sellers out there that are more upfront about their business.
I have contacted both of them and both are telling me that they cannot help me.
Now that I am looking for a new SSL provider can someone give me a good respectable company.
"Unable to set the certificate: Invalid certificate format." when i enter my key..
How can i fix this problem?
I want to about namecheap Hosting, Is there is anyone who is using Namecheap Hosting? Is there Service is good or not?
View 12 Replies View RelatedI've just received my second suspension from them, for having 5 visitors on my website, which was abuse of their resources.
I had issues with them last month, they claimed I was using too much resources and had to upgrade to Business class. I've paid for two years there as it is.
Every time I would get these notices, I'd work with them and it was found that one comment bot was hitting my site repeatedly (one post several times in a row which really shouldn't cause any problems anyway) and would cause things to raise. In their email, their support said:
Quote:
Your account is unsuspended now. Please check and prevent future overloads.
Also we can block ip addresses of your referrals, when all connections is from one ip instead of suspending your account. Should we block 92.48.193.58 and similar?
When I said yes, I was sent this reply:
Quote:
Hello,
IP 92.48.193.58 blocked in our firewall. We'll act similar way, when your account will be leeched from one IP. Now this ticket is being closed.
So tonight, I redo a post, since their hotlink protection isn't stopping hits on the photo being linked to, which involved uploading an image and deleting the old, and shortly thereafter I get this:
Quote:
Dear Customer,
We have suspended your account due to resource abuse. Please find the related information below:
top
top - 20:21:33 up 30 days, 3:26, 5 users, load average: 5.07, 4.89, 5.22
Tasks: 187 total, 1 running, 186 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.5% us, 0.4% sy, 0.2% ni, 70.9% id, 27.9% wa, 0.0% hi, 0.1% si
Mem: 4148484k total, 3998792k used, 149692k free, 130440k buffers
Swap: 2096440k total, 7720k used, 2088720k free, 2881224k cached
PID USER PR NI %CPU TIME+ %MEM VIRT RES SHR S COMMAND
13504 username 20 0 0 0:00.23 0.4 27668 16m 4864 S php
20277 username 20 0 0 0:00.23 0.4 27672 16m 4860 S php
2093 username 20 0 0 0:00.25 0.4 27628 16m 4848 S php
8232 username 20 0 0 0:00.23 0.4 27636 16m 4848 S php
9399 username 20 0 0 0:00.23 0.4 27624 16m 4848 S php
12099 username 20 0 0 0:00.24 0.4 27636 16m 4844 S php
8449 username 20 0 0 0:00.24 0.4 27628 16m 4840 S php
9530 username 20 0 0 0:00.23 0.4 27620 16m 4844 S php
mysqladmin proc stat
+--------+---------------+-----------+-----------------+---------+--------+----------------+---------------
| Id | User | Host | db | Command | Time | State | Info |
+--------+---------------+-----------+-----------------+---------+--------+----------------+----------------
| 50484 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 344568 | | |
| 50537 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 344525 | | |
| 50615 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 344329 | | |
| 77636 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 300652 | | |
| 121657 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 240337 | | |
| 202546 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 154415 | | |
| 306259 | username_wrdp2 | localhost | username_wrdp2 | Sleep | 50092 | | |
+--------------------
All of them supposedly me. But at any rate, only 5 users at namecheap can apparently bring about a suspension. I have never in my life had such treatment by a host. Most of the site is a static site, where most people land. And this is for less than 50 people on a daily basis.
They may have a good reputation as a domain reseller (yes, they're now ICANN registrars, but they haven't switched over yet, they're still reselling for Enom) but they had better rethink their webhosting.
People I know who have WordPress pages at places like Dreamhost, Lunarpages, all the rest have way more traffic than I do and yet they don't have these problems. I'm just sick at they way I've been treated there.
Whatever you do, don't host with namecheap. I'm truly sorry I did. And if anyone wants to verify that I host with them, it's hauntedlights.com, obviously a really exploitable site. It's about haunted lighthouses.
I signed up for namecheap hosting for 1 month just to check how good they are. I hosted my banners site over there {snip} and it is opening OK.
I was wondering who else is using their hosting from this forum?
I saw a thread on WebHostingTalk about namecheap hosting and the members who participated there are very satisfied with the hosting but when I asked about it on DP forum the members were just against of it. According to them Namecheap is good only for domains not for hosting.
Would you like to share your experience (if you have used namecheap hosting)?
I recently started using NameCheap.com for shared hosting. It's only $3/month.
They have fairly fast download speeds (like if I download a big picture from my own website).
But their "processing" speed seems a little slow? I'm not sure, because this is new to me and I have nothing to compare it with. But if I look at a page that uses WordPress where the server is being asked to look up stuff from the SQL databases and form the html on the run, it seems to not be very responsive sometimes - to load the posts that have a certain category associated with it, it sometimes takes 3 seconds to load after clicking, sometimes 7 seconds. Not very scientific I know, and there's other factors, but just to give an idea.
For $3/month, I guess I shouldn't complain. But if I choose to give my readers (my parents and my one friend) a better browsing experience, would I get better response times by paying a bit more?
Anyone have experience with namecheap? I've also considered GoDaddy, but don't like their advertising strategy. Makes me feel like a high schooler.
I should also ask - how's the webmail service on other shared hosting companies? Namecheap's webmail is really really slow. Ok, $3/month isn't much, but the webmail is much slower than my website. Is that "normal"?
I have registered few domains at namecheap.com recently and was thinking to host them on namecheap.com. I searched for namecheap hosting reviews, but didn't find much.
Has anyone tried namecheap.com hosting? How is the uptime of their server?
Namecheap has a good reputation for domain registration, but I am finding it hard to find reviews about their Web Hosting. From their own description, their data center looks good and reliable and their packages seem feature filled.
An alternative for me is A Small Orange web hosting.
I have a domain registered with namecheap, and I am using them for DNS. Does anyone know how to add an SPF Record for a domain w/ namecheap?
I have sent Namecheap a support email, but haven't heard anything. I figure someone on this board may have done this before.
I am a little upset because I host my forum and other sites on my friend's server who has dedicated server, but now he is closing his hosting business
My forum opens very fast with his servers but now I have to go to somewhere else, I just contacted Namecheap and asked if I can host my little-busy forum there or not on their shared hosting package.
They will reply me but I want to know your advices too about Namecheap. Is it good choice to host a VBulletin forum on shared hosting from Namecheap?
Or I should buy their Business Hosting Package?
I don't want to buy VPS or Dedicated Server because I don't have much knowledge of hosting and I have heard that VPS and Dedicated servers are very difficult to manage for person like me
I use namecheap as my domain registrar. Does anyone know if their hosting service is any good?
View 14 Replies View RelatedI've registered a domain about an hour ago called animeclassicreviews.com
Nothing comes up, all i get is 'under construction' or i get a 404 error if i remove the www, i tried to forward url to my blogspot account but nothings happening.
namecheap.com to allow a nameserver change? I have sent seven e-mails and received 10 un-helpful messages. One even said, "Hello, What is the issue in whcih you are having? I want to move to yahoo.
View 15 Replies View RelatedI'm considering switching hosting to NameCheap to save some money over my current hosting plan. I've never had a problem with their registrar service. I did a search for reviews on their hosting service. There were some negative ones a few years back when they were selling PeopleHost hosting, but they apparently have their own hosting now.
I found a few posts with issues, but there always has to be a few. However, if 3 of 10 customers have problems, it's a lot different than if 3 of 10,000 customers have problems. Anyone have an idea of how many sites they host?
Also, what's the latest word from people using their hosting services? Any good? How about response time and up time?
CANCEL & RECYCLE FOR STOCK IMMEDIATELY PER MIGRATION FOR SERVER
My server suddenly get canceled because of the migration. It was more than 24 hours since it happen. I did not get back my server and my data. Does any LT customer get the same problem ?
I try to leave a message on their phone and trouble ticket system, but I don't get and response so far.
First of all excuse me for my bad english. My native language is spanish. All times on this thread are GMT -5.
On March, 19th, I ordered a VPS with WiredTree - one month using this promo. WT service is pretty good but unfortunately response times from their datacenter to my country (Peru) was terribly bad in sometimes. I open a support ticket to ask about this situation but WT technicians told me that there was no any problem at their side and it should be probably an issue with my ISP.
Since I never had an issue like this with my old provider and having in account that very low response times have been occurring only when I visit my site and not any other site, then I decided to move back to my old provider.
So, according to their TOS:
Quote:
Account Cancellation
Client must submit service cancellations by opening a ticket through our client portal at least 7 days but not more than 30 days before the end of the service's billing cycle. Cancellation requests are not accepted through phone, email, fax, or any other method besides through opening a ticket through our client portal. You must have all account information to cancel an account. Only the authorized account holder may cancel the account.
In the event of cancellation, customer will automatically be billed for any excess bandwidth usage during the then-current monthly billing cycle.
I open a billing ticket: (13 Apr 2009 15:07)
Quote:
Hello,
Please mark my account for cancellation. I'll not renew my VPS. You can cancel it when my current billing cycle expires (19th).
Thank you,
Jonathan
Well. I have done what their TOS says. Nothing more to discuss.
However at April, 28th, my card was charged for the amount of US$49.00 (April billing cycle). Why they charged my credit card if I already requested account cancellation? I dropped an email to billing asking about this issue.
What WT says? (28 Apr 2009 15:55)
Quote:
Hello,
It looks like the account cancellation was never followed up on since we requested a confirmation for the cancellation of the account in the last email. It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service. We can schedule the cancellation for the end of this billing cycle. Please, let me know if you have any questions about this.
Thanks,
Jacob
So I reply: (28 Apr 2009 16:15)
Quote:
Hello Jacob,
I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
Thank you,
Jonathan
Then I got: (28 Apr 2009 17:03)
Quote:
Hello,
> I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
I will speak to my supervisor to see if there is anything that can be done about this. I will be able to get back to you about this tomorrow.
> What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
We require a 7 day notice of cancellation prior to the end of the billing cycle. The account renews on the 19th, so the last date of service is the 18th and the request would have needed to be made on the 12th, at the latest. As I mentioned above, I will speak with my supervisor about this and see if there is anything that can been done. Expect a reply to this tomorrow. If you have any questions in the meantime, please, let me know.
Thanks,
Jacob
And WT's final position: (29 Apr 2009 13:53)
Quote:
Hello Jonathan,
I'm sorry for the delay in response. I have spoken with my supervisor and he has reviewed this ticket. He told me if the cancellation had been confirmed, we could have proceeded even though the request was made a day late, but since there was no confirmation we cannot reverse the payment now because the server has been online for the past 10 days. We can proceed to cancel the server at the end of this billing cycle. Please, let me know if you have any other questions.
Thanks,
Jacob
So I have been charged for a service that I requested to be cancelled. I haven't using their VPS anymore after my first month with them finished. Why are they charging me?
I feel that the 'trick' is in the confirmation request. WT's position is understandable at some point of view however they need to understand that in their TOS it doesn't says that people should reply with a confirmation to the cancellation request. In fact, what you can ask after a client had requested account cancellation could be ignored. Account cancellation request is sent when someone has decided to not continue being your client.
After I canceled my server with these guys two weeks ago now they are saying they never received cancellation and keep sending me invoices. One of them is for like $300 for "non-payment penalty". Can you believe this guys? And I was a customer for like 2 years too. They won't get a cent more from me.
View 3 Replies View RelatedAfter being extremely dissatisfied with Virpus VPS hosting I decided to cancel my account with them 2 days ago. I opened a billing ticket requesting cancellation of my account and got a reply asking why. I responded and I have not heard back from them since. There is no cancellation confirmation and I can still log on to my account.
I've tried calling during the past 2 days but I only get a voicemail. Yes, that's right... voicemail everytime I call for the past 2 days. I've had no choice but to contact my credit card company and inform them that I no longer authorize Virpus to place any charges to my account.
Has anyone else tried to cancel an account with Virpus and have the same thing happen?
If yes, what did you have to do to get the cancellation to go through?
I want to close this /usr/local/apache/domlogs/ logs for all domain how can I do?
After being a customer of Virpus networks for less than 3 months I decided to cancel my VPS.
I have posted several tickets to staff, support, management but I have no reply from them.
Virpus is trying to charge my credit card for a service I cancelled more than 10 days ago.
There are other post with the same problem in the past.
I hope that Virpus stop trying to charge my credit card for a service I cancelled in advance.
I'm trying to delete the IP addresses in the nameserver registration but when I follow the instructions by clearing each input box and then clicking save I get these errors:
ns1.domain.com Error: Nameserver registration failed due to error 533: Object association prohibits operation
ns2.domain.com Error: Nameserver registration failed due to error 533: Object association prohibits operation
Ive contacted namecheap but I still havent heard back from them. Anyone know whats going on? I cant seem to delete these.
I just signed up for GoDaddy's Economy Plan for one year...but I guess I should've read the reviews it's getting here first
If I end up not liking this, can I cancel my service with GoDaddy and not have to pay for the remaining 11 months?(I'd only have to eat about 4 bucks for the one month)...
Or is there a way I can change from one year down to one month without a charge?
Virpus - what hppd no reply to cancellation ?
806581 - Ticket id for reference
My friend wanted to move from virpus as he was having some issues, he mentioned all his reasons in the ticket and asked for the refund amount which was already existent in the virpus account, which he had paid them much earlier.
There was no reply to his ticket even after 2 days ..
So, he asked me to send an pm to Ken, haven't got reply from Ken either.
Recently, the sales dpt, replies haven't been up to the mark at virpus , their tech support still sounds good though,
Never expected this longer delay virpus - Ken, its almost 4 days since the ticket has been created and submitted to you,
sorry for creating a ticket, but u have left no other choice, as I neither got reply from mr.Ken in the past 2 days nor there was a reply to the support ticket.
I am wondering if anyone else has had problems with [url] with regards to closing there account? I was able to get the account canceled, quickly, but they are still billing me. Support tickets to there billing department go unanswered and conveniently get closed after 128 hours.
View 5 Replies View RelatedNever ever go for gigenet.com if you want a dedicated server. Here is the story:
I needed a VPN access to their infrastructure and asked to their sales if this is possible with them, because i loved it with softlayer. They said yes. 1 week after i ordered a bargain basement server to see their service quality and so. After i got my server and instructions to login to server and their client portal, i realized that there was no VPN available for me. After a few days of talks with their sales and techs along with a cancelation request, they confirmed to make it available for me.
They opened up a vpn access and a put a nic card on the box. Everything was dealed and was going good. Then i recieved an email from gigenet sales Brandon Hale that they processed my cancelation request and pulled the server offline immidiately (at the begining of the month where i paid for full month) and they cant refund me my money.
Gigenet is an epic fail. Here is a list of reasons:
1) Sales and Techs have lots of communication problems.
2) Sales promise all the things but never make it happen after you order the things.
3) Their infrastructure is very unfriendly. You get like four different passwords for
each interface you get. one for support one for portal one for vpn, etc etc...
4) They cut off the connection immidiately when you place a cancelation. They dont even wait for the remaining days for the month.
my conclusion is, if you really in need of a quality service just go for softlayer.
This post is not a bump up post for Softlayer but SL is the win.
a bit over a month ago i ordered a dedicated server from vectoral servers and it said they are usually online within 24 hours but to give them up to 72 hours. so i waited and after 4 days i ordered another server from another company which came online in 12 hours. so i emailed vectoral asking them to cancel the order and refund my money.
i got no response.
6 days after ordering the server i received an email from vectoral with details of the server. i then sent them another email saying please dont bill me again, i have no use for the server now and just cancel it.
again i got no reply and now i have seen they have just charged my card again. so now im being forced to do a chargeback, complaint to visa and the merchant processor and try to get them blacklisted off my card or i might even need to order a new credit card.
be very careful this company chooses not to respond because of their horrible customer service they seem to be very desperate for money even to the point of outright credit card fraud.
i will update this with the results of my chargeback, hopefully it will tip the limit on their merchant account and they will lose it.