Email Not Getting Through On Cpanel Server
Oct 21, 2007
I just realized for the past week we have not been getting email on one of our servers.
If I send a test message to a non-existant account (that's set to :fail:) I get a bounce-back, so apparently exim is awake and answering.
But if I send an email to a physical account or an account forwarded to another service like gmail, it never shows up, and no error is ever sent to the sending address...
Very bad. I can't imagine the contacts that have been lost at this point.
ConfigServer mail manage shows absolutely no email waiting.
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Nov 7, 2009
This is the scenario, domain.com are setup on server1, however server2 also has the same profile of domain.com as we use ns3 and ns4 using domain.com. This works fine with the nameserver setup on server2.
However I encounter problems as the emails from server2 won't reach server1 as there are duplicate profile on server2.
My question is how do I setup the DNS in cpanel/whm from server2 so the emails from server2 will reach server1?
Server1 (www.domain.com)
ns1.domain.com
ns2.domain.com
Server2
ns3.domain.com
ns4.domain.com
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Nov 26, 2007
I am running two cPanel servers with WHM installed. I want to host one of my websites on one server and have the other server manage email. Is this possible? If so, I have a number of questions...
1) How do I set it up? Are there any tutorials for this?
2) Will the changes affect anything that is already configured in outlook or other mail programs?
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Dec 3, 2007
Just got a new server online this week from VolumeDrive, and everything has been going just fine with my initial setup. I transferred over 7 domains from another cPanel/WHM machine and the transfer feature worked flawlessly.
Since I use Gmail for most of my communication, I haven't even had any email accounts setup on any of my domains in quite sometime. So knowing that I need a few setup for various correspondence, I went ahead and set one up tonight. I've setup and used mailboxes on cPanel machines before, and it's not exactly rocket science... pretty easy stuff.
But what's weird here is that when I attempt to click on the "Webmail" icon from directly within cPanel, the Horde login fails over and over again. Then, if I setup the account in Thunderbird or Outlook using the CORRECT account information (username@domain.com as the login -- and the appropriate password/server settings), the client login fails also.
To add to this weird behavior, I sent myself an email at the newly setup address with a 2mb attachment. Obviously I can't login to the account to see if the mail arrived, but at least it didn't bounce.
However, when I'm in cPanel under this domain and go to "Email Accounts", I'm showing "0 Bytes" for usage under the account where i know there should be at least 2mb worth of usage.
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Jun 24, 2008
I currently have a domain on Server 1 (Linux, Apache, Ubuntu, Matrix control panel).
This server does not have any spam filter, so I have moved all the email accounts to Server 2 (Linux, Apache, Fedora Core, Plesk) which does have a brilliant spam filter; and have changed the DNS record for mail.domain.com to the IP address for Server 2.
Emails are being successfully received on Server 2.
On Server 1, when an email is sent through SMTP to an address at that domain, it does not send it to Server 2, it gets delivered to the hosting account for the domain on Server 1. So what I am guessing is happening is that Server 1 detects the domain has an account on the server, and instead of looking up the DNS info for that domain, just assumes it is on Server 1.
What I need to do, is force Server 1 to send email for that domain to Server 2. Is this possible, and if so, how can it be achieved? If more info about the server is required for a solution please let me know and I'll provide what I can.
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Jun 30, 2007
I have a client who has his own hosting account, and wants to leave his e-mail on his own hosting account, but his website on my hosting account.
On his own hosting he has created a sub domain called shop, and pointed its A record to the IP address of my server. On my server I've setup his domain name, and created the sub domain shop. That all works fine.
The problem I have is that the site under the shop domain needs to send an e-mail to sales@hisdomain.com. Now my server thinks the main domain is setup on my server, so it sends the e-mail to itself.
I'm justing wondering how I can get the server to point the mails back to his hosting?
A previous host I've used said they had to add the domain as a remote domain on the server, then they had to make some changes to /etc/localdomains because I was getting errors trying to send mails to the address.
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