Clustered.net - Review

Jul 9, 2008

I've switched my VPS to clustered.net about 6 months ago and I thought I'll just share a few of my experiences.

Clustered.net has their servers in London (somewhere in Canary Wharf, I've forgotten the name of the datacentre). I signed up for their smallest VPS available with 512MB/25GB/450GB.

Connections speeds to the UK and Europe are great, as far as I can see US is no problem either. I'm in the UK and most of the traffic is from the UK, so I wanted a UK provider.

I've got a 20M cable line at home and the server is always able to give me the full 20meg. I'd say perfect. I don't have any really heavy traffic sites, though. I've got a few sites on there, but mostly wanted my own spam solution and personal server for data-transfer etc.

Not only the speed is pretty good, the server has been up and running pretty much all the time, almost no downtimes at all. Really solid performance and reliability. Once we had a outage time of a few minutes and I got money off my next bill.

They offer cpanel, which I really wanted to have. We all know that Cpanel offers great versatility, and ASSP as spam solution is fantastic. Cpanel cost a fiver more per month.

Their website is a bit wonky, which shouldn't put you off - the support is awesome! I've done stuff like locking myself out of the VPS (set the firewall a bit too tight) and I've always had a helpful reply to my query within 10 minutes. Really helpful and quick.

Their support is truly outstanding.

I've been with Interhost before and it's a difference like day and night. At Interhost I got virtually no support at all, clustered.net always helpful, always quick. Interhost was unstable and poor speeds - clustered.net is the opposite.

Their services are not exactly at the lower end of the cost scale, but if you're looking for a reliable, fast VPS in Europe with excellent service, I can only recommend them.

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IMountain Clustered VPS Review

Oct 31, 2007

I needed more control over my aplications (needed SSH, eaccelerator) and I upgraded from their Solar Cluster 3 to their 512RAM emeraldVPS.

Let me tell you the setup that these guys have rules in every way.

The only thing that runs on the VPS is Apache so you might have an idea that this may perform better in some aplications than most 1GB RAM dedicated servers that also run MySQL, mail and other services ...at a fraction of the price. MySQL, mail and dns runs on their clusters. I installed zend and eaccelerator, and now my busy Romanian blog (with wpcache) runs in 82MB RAM

I'm going to move 90% of my sites there, I have lots of space and resources to grow.

According to cpuinfo I also benefit from 8 of these:

CPU model name:

Dual Core AMD Opteron(tm) Processor 865

The support guys have always been fair and square to me, they answered fast to all my questions (mostly less than 10 minutes), moved my sites on the VPS and told me what's good and what's not so good about their VPS (yes, they told me without asking them about the minor "inconvenience" I may have with the VPS before I bought it). I feel they are the kind of guys you would love going to parties and drinking beer with.

Random screenshot of htop: [url]

I don't know what more to say

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Clustered VPS ..?

Jul 22, 2008

I have a wordpress based website that is currently doing about 500,000 uniques a month and 5gb a day. It uses the wordpress module for php caching but it is still pretty damn heavy on the CPU. I am looking for a VPS, preferably one in a clustered type of environment so that I don't need to see them reboot the (single) physical server, or be down for physical maintenance of any kind.

Also this website looks like it will continue to grow pretty fast, so a place that can handle this kind of growth would be a must.

Linux is definately preferred.

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Any, Clustered VPS In .de

Aug 17, 2007

Anybody know's about any offerings of clustered VPS in Germany.

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SolarVPS Vs Clustered.net

Jun 26, 2007

I've narrowed down my VPS search to one of these providers.

SolarVPS.
JupiterLX
832MB Total SLM RAM
30gb storage
600gb bandwidth
with cpanel
100Mbit uplink
fully managed
not sure about the datacentre, the site says Euroconnex
around £45 per month

or

Clustered.net
512 RAM
512 swap RAM
Server has 2 x quad-core Intel Xeon "Clovertown" @ 2.33Ghz (18.64Ghz)
Max of 15 servers per node
25gb storage
300gb bandwidth
with cpanel
1Gbps uplink
1 hour replacement
fully managed
Looks like the datacentre is redbus interhouse in UK
£55 per month

Which is going to be the better quality provider? Clustered offer a 100% uptime guarantee, and for every hour a server is down they refund you a days hosting.

Clustered seem to offer tape backups? solarvps offer off-site hosting, which might come in handy as well.

I searched the forum for clustered.net, but didnt find many reviews.

From my first impressions I think clustered seem to be my best bet, although I will get less in the way of storage and bandwidth, I feel there website makes me think I'll get a better quality service. There website talks about how redundant everything is. Hopefully people can backup what I'm thinking.

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Clustered Storage

Apr 9, 2008

Does anyone know of a good reliable and redundant method of organizing clustered storage? I know that IBM has GPFS - has anyone actually used it? Do they charge a crap load for it?

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Dedicated Or Clustered

Apr 10, 2008

I currently am in the process of building an online shop, so far we have about 200,000 products in the database to when running a search its taking up to 10 seconds to display the results which is not good enough. The setup at the moment is a cpanel vps with zipservers, 512mb ram.

Given this i have started looking for new hosting for the site which is built however it cannot be launched until we have a good server. We already have 150,000 adwrods adverts set up on pause ready to go so the project is needing to move fast.

Currently pondering between
1) a 1gb dedicated server with cpanel
2) Netfirms clustered hosting which they claim is more powerful than dedicated

at the moment i am tempted to go for the Netfirms hosting as i have used them for other projects in the past and seem to get on ok with them. They claim that when i make a database it will be servered by several sql servers which will make things much faster than if i went for the dedicated set up.

Does anyone have experience of clustered hosting and is it better than dedciated?

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Innohosting Or Clustered.net

Dec 18, 2008

we are based in UK, I found Innohosting and Clustered.net to be good.

Can you please recommend which company is best?

if you know any better VPS companies than these and are UK based please recommend.

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Clustered.net Reviews

Mar 10, 2007

I am evaluating XEN hosts and was wondering if anyone has had experience with Clustered.net (UK). Their name makes it hard to search (too many false matches) and the only posts I found were in the benchmark section.

I have selected a VZ host after days of research but may need XEN for some of my other clients. (I personally prefer XEN technology for my type of applications). I am familier with serveraxis and many others (some of which cannot provide me with more than 1 or 2 IPs per server or are sold out).

clustered.net sounds interesting. They have fall-back to static pages, support backup DNS (via bind so not limited to web pages) and SMPT (the only provider I know of that does). I am NOT a panel kind of guy so not offering Cpanel or Plex is fine.

This has been gruling research but well worth it. Thanks to all who post and answer on this forum, this site is a treasure trove of knowledge!

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Jul 24, 2008

I have 5 domains, searching for clustered shared windows hosting. I prefer UK based, but If you know good provider in US, I want to learn it.

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Dec 14, 2008

Who are the best at load balancing and clustering to deliver 100% uptime for a website?

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I just purchased a site yesterday that uses runs Drupal and uses 75 gigs bandwidth a month and gets around 3800 visitors a day.

Was looking for something that could handle this type of traffic without spending a fortune on a dedicated.

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Cpanel Clustered DNS (DNSOnly)

Jun 27, 2008

Thew initial setup process for my future web hosting company will require a redundant dns setup. I was thinking of having two servers from softlayer (one on the east coast and the other on the west coast) being used as the dns servers (ns1.mydomain.com & ns2.mydomain.com). With one other server for handling the shared accounts, of course adding more servers (as needed) to the cluster in the future. Just wondering if this is the best possible way to setup for having only two name servers (with redundancy) for all shared account servers with my fleet. As well, I was thinking a dns only server wouldn't need to be that powerful, but I would like to be prepared in advance if you feel a strong server would be needed to handle the loads for all the shared accounts on many servers.

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Clustered Hosting In Europe?

May 5, 2008

Do you know anyone who offers clustered hosting in Europe?

I need to be in Europe due to speed

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May 14, 2008

Every time I see more companies choose to offer clustered hosting, but what is really necessary to be able to offer this service?

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Jul 7, 2008

this is something that struck me, that is what are the benefits (pros and con) of being hosting on a clustered webhosting / clustered vpses

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Clustered Email Server Software

Jun 8, 2009

We have a client looking for a mail server solution for their business. Around ~500 members of staff will be using this so uptime is essential, we are looking to have 2 servers mirroring each other so if one goes down their emails will simply be routed onto the other server and continue to operate without issue.

We are looking for a clustered solution for redundancy similar to www.zimbra.com 's Standard edition ( the open source edition does not include clustering ) however the pricing ( $9k usd ) is simply out of the clients budget at this time.

So I am asking if people have any suggestions for software for dedicated mail servers, in this situation!

Also a plus would be to have anti virus / SPAM included as they obviously receive a large amount of spam emails.

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May 9, 2008

Anyone know some cheap offshore clustered shared host?

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Oct 5, 2008

I'm currently connecting one of my servers to an iSCSI SAN but would like to hook up another server to that target as well. However, this doesn't work with NTFS filesystem and I couldn't really find any windows solutions for that. Does anyone have experience with this?

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Jun 15, 2007

Has anyone any experience of using Load Balanced Clustered VPS servers?

If so who would you rate the best provider?

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Oct 16, 2009

Has anyone experienced down time with a clustered/loadbalanced host?

And if so how much.

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Dedicated Or Clustered? Which One Is Better For Extremely High Traffic Sites

Apr 24, 2008

hosting solution for 3 very high traffic blogs, all running on WordPress.

I have been researching dedicated and I came across a couple posts where people recommended Clustered hosting over Dedicated for better handling high traffic DB driven sites in the times of Digg or Slashdot frontpage exposure.

I would like your feedback, and your opinion on what to choose from the following options:

1. Netfirms Enterprise III (Clustered)

2. ResellerZoom Failover (Clustered)

3. LiquidWeb Dedicated Webmaster Series (Dedi w/ 2GB DDR and a 3Ghz Intel Hyperthreaded)

4. HiVelocity Dedicated (Dedi w/ Quad-Core Xeon 2.4GHz and 2GB DDR)

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Casino Review/sports Betting Review Hosting With Godaddy?

May 12, 2009

Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.

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MonkeyWrench Hosting Review - Three Year Review

Dec 15, 2008

MonkeyWrench Hosting review - Three year review

I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!

I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.

I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.

Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.

Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.

Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.

All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.

So, thumbs up to Jonathan, and keep up the good work!

I'll report my domains for the moderators to check them out. =)

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Virpus Review (my Final Review)

Apr 26, 2009

I've been very happy with Virpus since I joined. There was 1 issue that has plagued me since the beginning and that was that I was not receiving e-mails on my ISP e-mail, my main e-mail. Not to big of an issue except that I didn't get any news updates or know when my tickets were replied to, or even when I was past due on my bill. 3 tickets later and their solution was for me to use another e-mail address, which was kind of a pain for me since each of my e-mail addresses has a specific reason which only specific e-mail get sent there for organizational reasons.

First off I have to say the VPS I was using was top notch. It easily outperformed my LiquidWeb VPSs and quickly became my primary VPS instead of my backup like was intended. I took advantage of one of their specials a while back which was a 512MB RAM cPanel VPS for $19.50/month which is a steal since the cPanel license alone is $15/month!

So now to why this is probably my final review of this company. Communication is lacking greatly. It was good at first, but now it's non-existant.

Over the weekend all my sites went down and I had no idea why... because I never got the e-mail saying they were moving data centers (if it weren't for a small thread on WHT I would never have known). I also did not receive any updates on extending their ETA so yet again I had nothing to tell my clients. The only good thing was that I run a free hosting company (Host2x.com for reference) and I offer no uptime guarantee since it's a non-paid service.

Ok, so the sites are back online and everything is working nicely... well I recently hit the 70% mark on my disk space usage so time to start looking for an upgrade. I created a ticket on April 23rd asking if they would allow me to upgrade my plan to their biggest VPS plan and to my surprise I never got a reply. I would think that a billing ticket asking to upgrade to a plan that costs more without the transfer of the discount I'm receiving would be a welcome ticket for them to reply to, but I was incorrect in thinking this. So I ended up purchasing a dedicated server last night because I cannot wait to see if they will assist me with upgrading my account or not.

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WebtHosting Review * Major Review

Sep 27, 2009

What seemed to be a good company quickly turned to nightmares. I purchased a couple domains. All went well. Then paypal emailed me saying they are high risk and wanted me to confirm I made the payment and service was given. So until I did the payment was held. They blame the held on me and threatened me to release it or they will cancel my account.

So they finally gave them the money and all was well. Well I did a stupid thing and decided to get a VPS from them, they have good deals so I thought, whats the worse that can happen. Well shortly after, I get a email saying because your payments are unreliable, we are waiting a week to setup your vps which is complete udder crap.

So I just said screw it and said give me a refund then and about 2 hours ago I try logging into my client center and my account is gone.

I am hoping one of them see this so we can get this worked out. In the mean time I opened disputes on all of the payments.

I will keep you all updated.

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HiVelocity Review (Possible Client Review)

Apr 17, 2009

I just want to take the time and review Hivelocity. Boy oh boy, where to start. I am just so pleased with the customer support they offer and I don't even own a single product with them.

I currently own a server with another comapny and I am always looking at other options for cheaper prices, better services and etc.

I found Hivelocity through WHT and I took the time to start up a live chat which was answered quickly from Kevin. Kevin was very nice and welcoming. I was asking about discounts they could provide and etc. Kevin showed me their reseller program which seemed to be something I may be interested in. After a 15-20 minute chat with Kevin, he offered to add me on MSN if I ever wanted to chat which I thought was pretty nice.

After I got off live chat with Kevin, I decided to keep researching Hivelocity. I immediately signed up on Twitter (I never had a Twitter Account). I saw they had some awesome deals. They were offering an awesome deal today it looks like this:

"The next person to go to our site, open a live chat and say "I just got your TWEET" gets a Core2Duo 3.0Ghz e8400 for $5 the first month."

By time I even got onto Twitter, I noticed that this was already taken. I kept browsing their Twitter and hey what do you know, another great deal it followed like this:
"The 1st $5 Core2Duo sold in about 20 seconds so lets do it again. The next person to open a live chat saying "Give me a $5 Server" gets it."

I decided I was going to be late as the last one sold in 20 seconds. Well, it turned out it did get sold but, I got into a Live Chat with David from Hivelocity.

David informed me that the server was sold and I was a bit too late. What do you know, more great discounts! He offered me the same server for $5 on the first month. I decided not to take advantage of the offer as I wouldn't be able to put much use to the offer. I will be moving to Hivelocity within the next 1-3 months.

Overall I am very pleased with the great offers they provide and the support is just amazing!

Based on the sales support and the deals they provide, I did a bit of a rating on Hivelocity.

Sales Support:5/5
Deals:5/5
Overall:5/5

Also, if you decide your interested in Hivelocity's awesome offers, I would follow them on Twitter! They are constantly updating their Twitter and offering great deals. Their Twitter deals are 100% and it's pretty awesome a company like Hivelocity offers products and support so great!

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Limestonenetworks Review [8 Month Review]

May 5, 2009

I joined Limestonenetworks back in 2008 when it was a small company. At the time they offered the best price on the server I was looking for, so I took the plunge. The first 2 months were great, I enjoyed the stable network, and responses from the support team were fairly quick (1-2 hours response time). From there on it was all downhill, my servers were constantly down, and the support team took longer to answer my tickets. I didn't think this was a big problem, so I stayed with Limestonenetworks even though it was having problems with their network. Near December an incident occurred that really pushed me over the edge. My servers had been down for hours, so I opened a support ticket, and one of the agents replied and told me that the downtime was due to an upgrade in their network.

Again, I came to conclude that it could be far worst, so I stayed, one of the reasons was that I didn't want to switch my game servers over. It's important to keep in mind when you are running game servers, IPs play an important part because that's where you get your traffic. Near January the network upgrade at Limestonenetworks was still taking place which caused my bandwidth meter to stop working. This really scared me because I didn't want to get charged for overages due to the fact that my servers were receiving DDOS attacks, and I wouldn't know when to close the ports.

This incident actually turned out to be positive for me because even though I went over my bandwidth quota they didn't charge me for overages. I was very happy because this was like a late Christmas present, so now I was even more happy to give my money to Limestonenetworks. Now you might ask the question, how is this going downhill? Even though they didn't charge me for the overages, I still lost many clients who were angry at the fact that their game server were down.

In the end this network upgrade actually cost me 3 clients who were paying ~$60 per month. I let this slide because at this point I already had two servers with Limestonenetworks and I really didn't want to switch over due to the fact I would lose my IPs. The next month, February, was no different, I had more issues with Limestonenetworks. Starting of this month I was getting large DDOS attacks, which kept pushing my bandwidth over the quota, and I ended up paying close to $200 dollars just for bandwidth overages.

At this point they started to nickel and dime me for every single penny they could get of me. I don't know if they were having financial problems, or if it was due to another reason. Again in March I went over the quota, but at this time they told me that I had to pay per gigabyte which would result in a $500+ charge in bandwidth, and after talking with multiple agents, I was finally able to reach an agreement. They had changed a policy all of the sudden due to the fact that they knew I was a good customer and would keep paying for the overages.

The problem I had here was that I didn't mind upgrading to plan after I knew how much bandwidth was going to be used, since they don't offer any sort of DDOS protection, and game servers result in large DDOS attacks occasionally. I understand that Limestonenetworks was not at fault, but by making me pay per gigabyte was a bit harsh, since I had never been late on a payment, and had multiple servers. Try to remember that I stayed with this company even though I lost multiple clients because of their network outages, but they didn't care about this, all the care about is nickling and diming customers.

From that point on I have been living on the edge because I don't want to pay for an upgrade before hand due to the fact I don't know how much bandwidth my server will be using. Even if I upgrade to a different package it does not offer an insurance due to the fact that if I receieve a large DDOS than I orignally predicted, I would still end up paying per gigabyte.

This company has turned from having potential to just making their customers run away. Now the other problems I had with Limestonenetwork is the support they offer, which has been declining since I joined. The associates are very rude and don't really care about the customer's experience. I didn't include every problem I had with Limestonenetwork because it would make it a very long read.

Network - 10/10
Downtime - 5/10
Customer Service - 2/10
Overall Experience - 4/10
Would I recommend this company? NO, I urge everyone to stay away, unless they like to deal with problems on a daily basis.

Also from reading other topics on this forum, I personally believe that Limestonenetwork is overselling and their network can not handle the load.

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Wholesaleinternet Review (4 Months Review)

Sep 12, 2008

I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
Support:

Sales support is slow but tech support is fast!

That you very much Aaron/Wholesaleinternet!, keep up the good work!

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Virpus Review 7 Month Review - My "ups And Downs"

May 1, 2009

I have been with virpus for the past 7 months

I have posted an review earlier as well for 2 month : 2 month review

Let me summarize my experience so far,

Technical Support - 10/10 Really fab. even though I was on semi-managed plan, they never made me feel I was on a semi it always felt as if I was under complete management, they did every task I had asked them to do, which I didn't get on any other semi-managed host earlier.

I have no sort of complaints about their technical team, they tried to solve some problems which were due to the billing dept.

The minimum response for a ticket generally around 10-15mins and the completion with in an hr.

Billing Dept - This is some dept. that has kept me in wonder-land. Some times the replies were so pleasing and most other times the tickets are ignored. From, almost 2nd r 3rd month, the billing dept. tickets don't get regularly replied and used to bump the tickets in order to get a response to the query. Which I got some how, in a apologizing manner (no complaints for that :p)

Now, for the past 1 month we have been having some serious problems.

First, I had recd. some black-listed ip's when we joined virpus, we failed to check them (mistake on our end agreed 100%), which probably even they might not have been aware of.. As, we had a minor mis-understanding with godaddy during domain registration, my friend registered the domain using one of our partner address who resides in Singapore, where as the registration was done from India. Godaddy, assumed this was a spam registration and refunded the amount. So, we had to register the domain through another partner who resided in India. Godaddy was cool after we gave them the complete details, where they wanted some ID proof, and we provided them.

Our ip was on the black-list, we thought since our domain was spam-listed for a day, (until godaddy took it off) it made the hosts to assume the domain was black-listed, so we had manually submitted forms and proofs to most of the anti-spam agencies and mail providers, where they took the ban off the ip with in 15-20 days after we joined virpus.

Our domain was no longer under black-list, but ip was still under black-listed in some sites, such as rediff, it took more than 2 months to set the things straight at rediff, where we did some config added from the tech.dept. such as setting up spf record, and did a few tweaks here and there.

Even after making all these efforts, our ip was still under black-list of some ISP's. Our main domain (the domain which was under bl list earlier) loads well for every user, but our child domains where we have blogs and other activities do not load for lots of users. The ping results in the internet gives 100% but on their particular systems it gives no ping. Some times, the site loads wierdly such as,[url] might load but [url]might not load, and vice-versa, some times local ping fails but site loads, its all wierd and we found the reason to the problem to be ip after some minor confirmation from our end. We were losing our revenue of more than 60% just because of the failure of loading on the site, the tech. dept used to ask the ips which are facing prob to check if they are blocked, but its not possible to give ips of users who visit as guests and others, we have noted reports on other sites that our site wasn't loading for them. We still were able to give few ips for check and found them not-blocked on the ip. The sites are able to be viewed for all from proxy sites such as stage6.info but we can't ask each viewer to go to proxy site to view if they are unable to load, it will become ridiculous and we might lose our entire traffic some day.

We had shifted our domains temporarily to other vps where we noted none of the users had a single complaint, we were there for more than a week, which ensured the problem was not the domains but the ips, again after returning to the virpus hosts, we had created 3 tickets to sales/billing dept. to issue fresh ip's, got 0 reply and mailed to mr.Ken using : kenneth.odem@virpusnetworks.net got no reply after 48hrs.

We have to agreee, Earlier,mr.Ken was so helpful he helped us when we didn't have any funds to issue, since we had an dispute with an item where our payment was delayed by paypal. So, we had paid them almost 10 days later than the due date where mr.Ken was so helpful and saw to it our VPS could stay online despite the payments not been released.

In thanks, we had directly mailed our check we got from an ad-agency, which again made around 5-10 days in the payment, which made our balance stand in the positive note, we have our balance in the account for the past 3 months so that there are no dues left.

But, in the past 1 -2 months the replies have been disappointing.

We planned to leave virpus and join other host, where we burnt our hands, we looked for other reputed VPS and had a few in mind after our staff suggested few good organizations(don't prefer to name them here as it would be mis-leading).

Since, virpus wasn't ready to refund the amount in the credits we decided to continue with virpus atleast as a sideby host. Later, some how our members suggested we used virpus as a main host, so we wanted fresh ip's to get rid of the damn problem we are having but we have recd. no response for the past 1 week.

Now, lately after the maintenance our VPS was down for approx. 26-27hrs on april 25th Saturday, where our traffic is usually on the weekends. We lost the compelete traffic and revenue. When we asked if it come under credits, we got response as : This was the result of scheduled maintenance we cannot, it would not qualify under our SLA. (just giving the main result statment off the entire reply recd. from sales). Its some thing we would like to regret but for sure this isn't some issue, which could make us think to get to a new host.

The reply from the sales dept. has made our staff making funny betting, as one would win if we get a reply and other would if its not replied with in 48hrs, lately the first one is winning () due to lack of communication.

This might be our last month. Our next due date major amount would be taken from the credits, so a very little amount would exist in the account. We will stay with them until our amount with them is spent.

We had enjoyed really good with the tech. dept but the sales dept has been really poor in the recent past. I am forced to say this as even after mailing we haven't got response where, mr.Ken stated if our tickets were lost or some thing, mail to him but either didn't work so far.

Once, earlier when we requested for change of ips we were said some $7 or some thing would be charged for the swap, when we made other enquiries about it we didn't get a response till date

My tickets which lay un-responded:
203497
509467
385781

509467 and 385781 are double-post of the ticket, but got reply for none of the above tickets. Was expecting a reply for 1 atleast.

I was ready to pay excess charge for the new ips as there some mistake from my end in failure to check the ips before getting them but I wanted some concession as the major mistake was from their end while dispatching ips. I am not refusing to pay but I wanted the concession, got no reply and the above tickets are a proof of them.

Our staff online time and their live chat time don't tally, so we can't make any contact to them on live as well.

I am not sure if this is mis-understanding or what, but it has been a mixed experience for me. For sure, their sales crew have to be increased that's some suggestion I would strongly do.

I can recommend this host to any one for the tech. support they provide but can't guarantee them for the sales dept. replies based on my past/recent experiences.

Totally my site down for around ~30hrs including all the maintanence and other reasons, it could be a bit less but I am rounding it off, for sure its more than 28hrs

My over all rating: 7.5/10
Tech. Dept - 10/10
Sales/Billing Dept - 5/10

my site submitted for review via report feature
I tried to give all my experience on virpus and I am not against any one for joining virpus nor have any fights with virpus team.

May be if we get response from sales we might still consider continuing with virpus but that stands low at the moment.

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1 And 1 Review

Dec 15, 2008

First off they did not setup my server for nearly 2 days. I bitched and was apologized about that. They said I would get 10% off my next month.

I proceed to get everything running and start setting up my domains and then blamo its gone! It was reset they said even though I did not have a remote switch. I asked them why they did that and they insisted it was me. Whatever. So I setup everything again and was getting horrible speeds for my photography site. The hell???? They promised me the world when I signed up with them. I also got to deal with "outsourced tech support" from india that was not helpful.

I finally get things running but its still a slow *** server and they try to tell me I needed to upgrade to a much faster plan and get a better processor and memory. I tell them screw that they are throttling my bandwidth. Like memory and processor are gonna make a difference for 3 websites 1 with forums and 1 for photography then my personal site.

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