Whats ur take on Wired Tree folks, shall i jump the ship and provide them with utter bunny mayhem (cause i am known to be intolerably insane when my server is down). How is their overall support, and network and performance ? Anyone current got "Server" from them who would like to throw some light on their performance and services ?
View 14 Repliesmy website hosted at reliablesite.net is down!
and I can't access [url]
reliablesite staff please advise when we will get our websites back.
All I have is a big forum to host and I dont have much time to manage it - so a managed server is preferred. I also want cPanel on it.
futurehosting.biz really appealed to me but I was wondering if there was anything better, in terms of storage, bandwidth and RAM (also CPU, i dont know how much futurehosting give).
I would prefer if they had some kind of 24/7 live chat.
willing to find a cheap vps hosting provider and when l check some of the threats here , l m meeting new terms.
What is a Busrtable Ram ? How does it effect the Real Ram ? and How does it effect the cpu performance ? like page file ? l really dont know whats it means.
I have been with Blue Virtual (bluevirtual.com) for many years, since the Communitech days. However, the service these past few weeks has gone downhill big time.
The BV forums are dead, the webhosting is up and down like a yoyo, mail is intermittent.
Not just me but fellow users are experiencing the same.
Support tickets are going unanswered (accounts & tech. support).
I run a large community site, and i was wondering what the max amount of images I should have in an image folder? I'm looking to upgrade to an image only server and setup subdomain folders to split up the files. right now i have about 200k+ image files in just the public image folder... thats not counting the thumbnail folder, private folders etc...
View 7 Replies View RelatedAll my sites are down raised tickets for the last 2 days still no answers
View 11 Replies View Relatedwhat people think about jaguarpc I haven't been there too long yet I find the servers some what slow... or I should say VPS's there customer service is good yet I found knownhost to be better performance wise.. I just want to know what others think
View 10 Replies View RelatedWe are in the process building a new colocation facility and I wanted to take some input from everyone here. We have most of the infrastructure planning and layout done but were still early on in the construction phase so now is the last chance to get some input. I have two main questions I wanted to ask.
1)When your looking for a colocation facility what things are most important to you?
2)Have you ever wished that datacenters offered something outside the normal things that most providers do.
i don't get why people can have more than one static ip...wouldn't you only need one?
View 14 Replies View RelatedI have never understand this? Honestly, what is the point if they all point to one web server? I mean if the web server fails it doesnt do any good if you have 10 DNS servers. The only time it makes sense to me to run multiple DNS servers is if your DNS server is a piece of junk, and always goes down, which honestly doesnt happen that much.
View 14 Replies View Relatedi want to start an adult site, can someone please recommend me a good host?
View 10 Replies View RelatedI am curious which location in the US is better for serving traffic to Asia / SE Asia?
I assume it would need to cross either the Pacific or Atlantic ocean?
Can someone tell me which one is the latest stable kernel version available for centos 5 that should be running on the server?
Is
2.6.21.5-JS-grsec #1 SMP Thu Jul 12 20:38:34 CST 2007 i686 athlon i386 GNU/Linux.
Outdated?
Issues sending mail to Yahoo, and mail getting marked as spam, Whats a good solution? ...
View 7 Replies View RelatedI had a VPS for some time with WiredTree and I couldn't be happier.
Anyways, I am about to go ahead and get another VPS back with them, just wondering if there is anyone else I should look at in terms of service support. WiredTree responds in like 15 minutes, is there anyone quicker (not that I need quicker, I just want to know of WiredTree is pretty much the creme de la crop )
Got my VPS with[url]on Friday and I just wanna say that those guys are AMAZING! Can't possibly ask for anything more... they set up my server at 3am... WHO DOES THAT? So if anyone is looking for a reliable and friendly company --> WiredTree.com is a must have on your list!
Had 2 little problems as I had no idea how to transfer my domain name and as soon as I try to call them they were right there helping me get my domain name up and running with the new server, also had a phpbb problem which has nothing to do with wiredtree but they took the time and helped me with that also!
I just saw the add on WHT about wiredtree managed VPS and browsed their packages. I was suprised to see the space they are offering with vps at very resonable price. For $44 > 40GB space + Cpanel + fully managed...
I would like to know more about them specially about their uptime, speed and their customer support. Has anybody been with them?
So, I plan to switch to one of those two dedicated server hosts. I am not sure which one is better. I kinda like them both, but have no experience with them. What do you think?
Liquidweb.com offer:
Processor: Intel Q6600 QUAD CORE
Memory: 2GB DDR SDRAM
Hd1: 120GB 7200RPM SATA / 8MB Cache (+Upgrade to 250GB drive)
Hd2: 120GB 7200RPM SATA / 8MB Cache (+Upgrade to 250GB drive)
RemoteBackup: 50GB Remote Backup (+Offsite Backup)
OS: Linux - CentOS 4
ControlPanel: CPanel / Web Host Manager (+ServerSecure) (+Fantastico/XController)
SetupFee: $350 Setup Fee
Monthly Fee: $249 /mon
Wiredtree.com offer:
CPU E6420 (Dual-Core 2.13Ghz 4MB Cache)
2GB ECC DDR2
250GB SATA II 7200 RPM 16MB Cache
250GB SATA II 7200 RPM 16MB Cache
100 Mbs Public + 100 Mbs Private
2000 GB Transfer
$199 setup fee
247$ per month
Fully managed
Linux CentOs, MySQL
I am leaning to Wiredtree because they are new and small company (i think) and I think these new companies are quite nice to their customers in fullfiling their needs but that is non objective opinion. Both companies have good reviews out there. So it's simply choice of user experience with them.
So, in your humble opinion which one should become my favorite host for the next few years.
although i had some doubts on wiredtree in a sales chat, i went with knownhosts for the simple fact of quality of my sales chat.
i know this might be might dumb but when you say yep, i kind of think only kids say stuff like that. or i might think that is only a lazily response for some serious queries. this is one thing i got with my wiredtree chat. dumb i know but working with kids like that is a total turn off for me. i take my online business seriously so i hope my hosting provider does the same as i depend on them. the other thing i noticed with wiredtree is their slow response to questions which tell me the guy was focused on other stuff. this may be harsh but when you compare the likes of knownhosts, i was surprised by the pro answers and fast response on each chat question.
as for price, i think wiredtree is double what knownhost charges. as the economy sours, my $ mean everything to me. their current promo is pretty good to.
from this site, both providers look awesome but i thought i would go with knownhost. if things fail, there is always wiredtree which sounds really fine to.
i thought i would type this out as zac was looking for reviews on why i might go with someone else but does not mean i won't be a future customer. i just think knownhost was a little more impressive to me at first glance.
I'm no longer happy at WT and have (almost) decided to move to Servint. Does anyone know if Servint's sales is open 24/7? I sent them an email an hour ago, without a response or acknowledgement.
From what I've read here, Servint seems like a solid choice - but I'd be eager to hear from any current clients about the support/uptime etc and also if their forums are busy or not?
Which one you vote taking into consideration like VPS quality and support? (Leave the dollars part) I have to choose between both guys.
I need less downtime + good support.
I've been a happy and devoted customer of WiredTree for almost two years now and have noticed some ugly changes sweeping through the company recently.
In the last few months:
1) Ticket times are taking longer and longer to receive a response and more "new" people are responding back. From 15 minutes, it now takes a lot longer to get a response.
2) Servers are going offline a lot more often. Half a dozen times in the last month alone.
3) Notifications for any work being done that would affect your service are no longer being sent out.
4) More and more of my site users are complaining about slow server speeds from all over the US.
I'm not sure if there has been a change in management or they are overselling their resources but WiredTree is becoming more and more like Bluehost and it's terribly disappointing. The hosting company I grew to trust and respect is no longer the same company.
Unless things change, I would highly suggest anyone looking to WiredTree for a fast, solid, dependable VPS solution keep looking.
First of all excuse me for my bad english. My native language is spanish. All times on this thread are GMT -5.
On March, 19th, I ordered a VPS with WiredTree - one month using this promo. WT service is pretty good but unfortunately response times from their datacenter to my country (Peru) was terribly bad in sometimes. I open a support ticket to ask about this situation but WT technicians told me that there was no any problem at their side and it should be probably an issue with my ISP.
Since I never had an issue like this with my old provider and having in account that very low response times have been occurring only when I visit my site and not any other site, then I decided to move back to my old provider.
So, according to their TOS:
Quote:
Account Cancellation
Client must submit service cancellations by opening a ticket through our client portal at least 7 days but not more than 30 days before the end of the service's billing cycle. Cancellation requests are not accepted through phone, email, fax, or any other method besides through opening a ticket through our client portal. You must have all account information to cancel an account. Only the authorized account holder may cancel the account.
In the event of cancellation, customer will automatically be billed for any excess bandwidth usage during the then-current monthly billing cycle.
I open a billing ticket: (13 Apr 2009 15:07)
Quote:
Hello,
Please mark my account for cancellation. I'll not renew my VPS. You can cancel it when my current billing cycle expires (19th).
Thank you,
Jonathan
Well. I have done what their TOS says. Nothing more to discuss.
However at April, 28th, my card was charged for the amount of US$49.00 (April billing cycle). Why they charged my credit card if I already requested account cancellation? I dropped an email to billing asking about this issue.
What WT says? (28 Apr 2009 15:55)
Quote:
Hello,
It looks like the account cancellation was never followed up on since we requested a confirmation for the cancellation of the account in the last email. It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service. We can schedule the cancellation for the end of this billing cycle. Please, let me know if you have any questions about this.
Thanks,
Jacob
So I reply: (28 Apr 2009 16:15)
Quote:
Hello Jacob,
I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
Thank you,
Jonathan
Then I got: (28 Apr 2009 17:03)
Quote:
Hello,
> I'm very disappointed about the way how you want to manage this issue. It isn't as easy as you think: "We can schedule the cancellation for the end of this billing cycle". No! I want to get my money back to my card, it's my right.
I will speak to my supervisor to see if there is anything that can be done about this. I will be able to get back to you about this tomorrow.
> What do you mean when you say "It also looks like you were trying to request the cancellation outside of the requirements of the Terms of Service"?
We require a 7 day notice of cancellation prior to the end of the billing cycle. The account renews on the 19th, so the last date of service is the 18th and the request would have needed to be made on the 12th, at the latest. As I mentioned above, I will speak with my supervisor about this and see if there is anything that can been done. Expect a reply to this tomorrow. If you have any questions in the meantime, please, let me know.
Thanks,
Jacob
And WT's final position: (29 Apr 2009 13:53)
Quote:
Hello Jonathan,
I'm sorry for the delay in response. I have spoken with my supervisor and he has reviewed this ticket. He told me if the cancellation had been confirmed, we could have proceeded even though the request was made a day late, but since there was no confirmation we cannot reverse the payment now because the server has been online for the past 10 days. We can proceed to cancel the server at the end of this billing cycle. Please, let me know if you have any other questions.
Thanks,
Jacob
So I have been charged for a service that I requested to be cancelled. I haven't using their VPS anymore after my first month with them finished. Why are they charging me?
I feel that the 'trick' is in the confirmation request. WT's position is understandable at some point of view however they need to understand that in their TOS it doesn't says that people should reply with a confirmation to the cancellation request. In fact, what you can ask after a client had requested account cancellation could be ignored. Account cancellation request is sent when someone has decided to not continue being your client.
I have seen numerous comparisons between KnownHost & FutureHosting, WiredTree & KnownHost, etc etc, but never seen a comparison between WiredTree & FutureHosting.
FutureHosting ordering system is so confusing, and their separate charges for sevices monitoring, response time guarantee levels and hardware firewall charges are pushing me away from them. If you are their customer, please tell what options did you select while signup and how is everything going.
I need to decide between the two, what do you people recommend? FutureHosting or WiredTree?
Does WiredTree offers C Class IP hosting?
I need it to host a network of websites, who has interlinking...
After leaving my last hosting provider [url]
I moved to WiredTree.
I setup my VPS account with Wiredtree on March 5th. It has not been long enough to give a detailed review, but I will come back and update this thread.
So far I have been very happy with my server's uptime, performance, and Wiredtree's support. I have never used a VPS account before, I have always used a shared hosting account or a reseller account. Some of the configuration options are new to me and I have had questions. So far I have entered a couple of tickets asking these questions.
I have always marked my tickets as low priority and I have still received a response within minutes. I have moved almost all of my domains and have not see any issues.
Like I said I will periodically update this thread as time goes by, but so far I am very happy with Wiredtree.
I am in the market for a VPS. I am looking to be with a stable company, and although I desire the best possible value, I also need a solid, stable product, and this will be used for a business project. It seems to me GeekStorage is newer on the scene, but I have not been afraid to use a brand new company before. Wiredtree obviously has a very good reputation on WHT and other places across the web, but there isn't much on GeekStorage, and what there is is mixed. However GeekStorage has some very active forums on their site, and the people seem to be knowledgeable. Their offers seem to be very similar, although GeekStorage gives a little more RAM at a little lower price (with their current special). Also they do offer DirectAdmin, although I think I am going to go back to cPanel anyways.
Any GeekStorage customers out there willing to pipe in, Wiredtree customers welcome as well.
As you may have noted from my previous posts im now switching from my old host to WiredTree.com, after a while i'll give a formal review, buy guys, trust me these guys are outstanding. The response time for a support ticket is literally within MINUTES...i can actually submit a support ticket.. sit for 5 or 10 minutes, refresh, and ill get an answer, and an answer that actually helps. This host is great, plus, they offer cPanel pre-installed, and free. Now that's great. So far i trust these guys completely.
View 14 Replies View RelatedI'm practically ready to click on that 'order' button for a VPS.
I am just stuck in deciding between Liquidweb and Wiredtree.
I'll be running a few scripts and cron jobs, so there may be periods where I hit the server resources a little harder.
The experience I had in the past was with shared hosting. Now I am willing to operate a download website at which the files will be hosted on my server. I am not willing to invest a lot of money in the website resources in the first few months since I don't expect to receive a lot of traffic at the very beginning. Therefore, I decided to go for something in between shared hosting and dedicated hosting.
I decided to choose [url]
Intel Dual Xeon Harpertown
512MB Guaranteed SLM RAM
60GB RAID-10 Disk Space
800GB Bandwidth
4 Dedicated IPs
cPanel / WHM
Virtuozzo 4 with Power Panel
Fantastico, RVSkin, WHMCS Available
1- What do you think about WiredTree?
2- Can I control anything related to htaccess (like modrewrite) in VPS?
3- Do I truely need Fantastico, RVSkin, WHMCS cpanels or is cPanel just enough?