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Why Does Mydomain.org Work, But Www.mydomain.org Will Not


I have just setup a .org website and when I point a browser to it, it only seems to load if I leave the www out in front of the name. Why would this be? What did I forget? The domain name is bsa272.org if that helps anybody.


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"it was a routing issue, it was routing to another server. We fixed this and it should be working for you. "

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Day 3 - 21st August 2009

System goes down, "Seemed like your ssh was not running; rebooted your vps now it looks good.", not quite sure on this - as I am quite experienced with *nix, and I dont see why "it wasnt running" but apache was. I suspect there was some routing problems somewhere, but eitherway, it was back up after approx 6 hours of non-ssh downtime.

Day 11 - 29th August 2009

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Servers all went down, cubic host lost their IP range. Thread on forums somewhere about it. new IP allocation email received on ~24th, 2 days downtime, host unreachable.

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Hey,

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They responded by saying my VPS had been setup again

I created your VPS manually. And for the inconvenience can give you 2 months from this date FREE. Then you will not get an invoice until December 2nd

But, sadly, no backups had been kept on their end, and none of my websites or data was recoverable.

I was digging around and couldn't find any backups anywhere. The billing system did a good job of terminating, unfortunately.

What I could do is provide you hypervm panel access where you are able to configure backups and such. Like I said, you have 2 months from today, on the house; if you wish to use them.

username: andyross.vm
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- Cameron
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October 12th 2009

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October 18th 2009

Cubichost take a $5 payment from my account.

Dear Mr A P Ross,

You sent $5.00 USD to Cubichost for a subscription payment.

-----------------------------------
Payment Details
-----------------------------------

Subscription name: Mr A P Ross
Transaction date: Oct 18, 2009
Transaction time: 05:40:22 PDT
Funding source: Credit Card
Subscription number: XXXX

exchange rate for this purchase is 1 GBP = 1.59235USD

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Overview

Cubichost whilst appearing cheap, and offering what at first may be a good service, in my experience has struggled with reliability and providing a good, consistent service. They managed to give me ~7 days downtime with no-proactive communication (all communication was my-end first noticing service was down), and then deleted all my data due to "a billing issue".

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4$/month for 5GB with 100GB traffic or 3$/month for the same deal when you sign up for 3 months. Personally, I think those prices are very realistic. The best deal is to go for 3 months offcourse. And the more expensive packages have the same "GB for the buck" value.

The most expensive package will cost you 22$ for 50GB webspace with ONLY 500GB traffic.

Yes, I say ONLY, because for that amount of money there are better deals out there. Don't get me rong, I still think this is a realistic price.

But, and there is a bug BUT, I do not beleave that people go for the most expensive package without any experience with the company. The people that do pay 22$ for 50GB with 500GB traffic are the ones that started off with something small that has grown to something bigger, people that are satisfied with the features an the support that they've had for some time.

Nice offer, but are they honest?CPanel -> Yep, it's there.
Fantastico -> Yep, it's there.
No Ads Required -> Offcourse.
Daily Backups -> Yep, tested and working.
99.9% Uptime Guaranteed -> Only time will tell.
24x7 Support -> It's more like 12x7 Support, wich is 100% acceptable in my book.

Everything else that is listed on the webiste is there and it all works 100%. The company has not modified the CPanel features in any way, wich is understandable, but there are features that I miss. Features that I have encountered before ( don't ask me for names because I don't remember them ).

For example, it's possible to backup every single file on your webspace in one huge compressed file but it's not possible to backup the content of just one folder, one add-on domain. So if I want to backup a small website like my clansite, I have to backup all the other megabytes/gigabytes that are on my webspace. All other sites and files that are not even remotely related to my simpel clansite.

AFreeWebHhost.com is up-to-date and offers Fantastico De Luxe 2.10.4 r17
This is the latest stable release of Fantastico. Even though many scripts are not up-to-date, it's basicly "the best you can get" at the moment when it comes to auto-installers. For those of you who don't know, Fantastico allows you to install PHPBB, SMF, PHP-Nuke and many other platforms without any knowledge. All you need to know is how to click a link

How about the service?

So far, so good. Because I had to wait about 24 hours before I could actually use and view my webspace, the company gave me 25GB extra traffic and an extra month for free. Now that's what I call good service! ( maybe the company knew about my Servage.net review )

After sending many emails back and forth I was able to view my testpage. And even though I did not contact the company about any other issues, a day or two after our last contact they contacted me once again, just to see if everything was working ok.

When I made my first backup I got the message that it got saved in the "home" directory. I wasn't able to find my backup so I contacted support. Within 12 hours I got a reply.

Some of you might feel like 11-12 hours is to long, but I rather wait 11-12 hours for a decent, friendly, HUMAN email with usefull information instead of getting a "human-robot"-hybrid reply with noth enough information.

Uptime?

Uptime can be checked on [url]. This is the parked domain on my webspace. For my websites I use addon-domains.

Speed?

Download this file to test the speed: [url]

I have the "Pro Webhosting - Starter Package".

Visit www.tgow.info to check how fast pages load.

Would you recommend this host based on your first impression?

I sure would.

All the features are working just fine, the speed is not "superb" but good enough and the support so far is great.

My rating based on my first impression: 8/10.

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$ttl 38400
domain.com. IN SOA ns1.domain.com. webmaster.domain.com. (
1211542287
10800
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Cpanel Dropping The Www
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Review: Www.goultimatehosting.com
Here is my review of the web hosting company I have chosen for my forum.

First let me start this off by saying that this is not my first time using a web host nor is it my first website, and below is my road to www.goultimatehosting.com

I've used:

sonnehx.com ( I found them on a simple web search, it was horrible I ended up leaving to ehostpros.com )

ehostpros.com ( They were alright for the first few months, then I kept getting emails about my site switching from one server to another. At, first you think that's good upgrades are a good thing, but when it happens too often within a short period of time it leaves you frustrated not too mention the site was getting slower. )

After that I discovered webhostingtalk.com a few years ago and during that time people would "rave" about site5.com and so I decided to move from ehostpros to site5. Again fine at first, but by now I had 3 websites, and one of them was a forum for gaming and it had over 8 thousand users registered, a month or two go by and now im being suspended like once a month for resource usage. After some digging again at WHT I find they are becoming "oversellers", not too mention most people are recommending I use a dedicated machine. Thats nice and all but its out of my budget. So I found out about "VPS"

kickassvps.com ( so now im at kickassvps.com they are actually quite nice but it was still a little above my budget not too mention when you use an established host all the settings are done for you and its very simple to just use cpanel to automate everything, while with a windows vps machine its bare. If you want a vps I recommend kickassvps.com good people, but you should know what you doing. )

www.goultimatehosting.com ( At this point I have a forum with 14,000 registered users, it's also HEAVILY customized, and I know that I will be suspended immediately if I use a "overseller" , while dedicated and vps are out of my league, budget wise. ) So I post a thread here at WHT, and this is how I found out about them.

Thread: [url]

First thing I noticed about this company is that they have a specific category for clients in need of a server which needs high resources compared to the average shared hosting. (Called "High Availability Shared" )

[url]
By Lordbug

Second thing I noticed was something I rarely see as well. They list the accounts per server. I love seeing this, it gives some reassurance about overselling, etc... ... I guess from admin point of view you guys dislike stating this information but I can tell you now as a client I love seeing details.

[url]
By Lordbug

Third thing I noticed was the support ticket times. Notice the reply times in the picture below.

[url]
By Lordbug

My forum deals with gaming, discussion and pretty much anything related to online gaming. Which has its drawbacks, it means I'm also dealing with a crowd of younger people whom unfortunately sometimes turn to the "script kiddie" part of the internet and do malicious things.

Just the other day I had a few users perform an attack called "Bandwidth Raping" where they get a list of images on the website and load and reload the images over and over until eventually the website is suspended due to Bandwidth Limitation Exceeding" I'm sure you admins are all too familiar with this. Well one of the tools to do this is a website called gigaloader.com Users tried to use this on my website, I ended up going over the 100gigs mark due to the fact I had a 1mb image on my website which was easily exploited with this.

So www.goultimatehosting.com did something for me which was totally different of how other companies dealt with stuff like this. First, instead of suspending my website, it was automatically upgraded to the next higher plan so that my users don't experience downtime, and I don't experience the embarrassment of a suspended notice! Then a ticket was sent to me explaining my resource and bandwidth is way up there. After some digging I explained to them the problem. With the help of customer support, I enabled hot link protection. I was also able to look at webalizer and awstats etc to find ips, and use the ip deny manager to stop these people. To top it off with there help we contacted gigaloader.com administrator and they blacklisted my website from that site so people can no longer do this to me, and if that wasn't enough instead of penny pinching me for every gig I went over, they told me they understood the situation and since it was near the end of month they would leave me on the higher plan until my bandwidth resets on the 1st of the month then they will switch me back to my old account AND NOT CHARGE ME... how nice is that?

I can't express to you how pleased I am with their support and the ability to provide an environment for my website that is not saturated with shared hosting accounts so that the needs of my resource hog website can be hosted at very nice speeds.

I will also add that the cpanel software is very updated, comes with customized skins ( I use the nice modern black theme look ;] )

So those of you whom are looking for a new company to try out or are upset with there current company because of overselling give www.goultimatehosting.com a try, im sure you won't be dissapointed.

By the way I am also going to try out the reseller account packages that they have in the near future and will review that as well.

So there is my 2 cents, lengthy I know, but I wanted all whom read this to see how I went from point A to point B, and by doing so I hope it helps you.

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