I'v a server with wholesaleinternet 2 months ago,and I have some questions:
1. Why wholesaleinternet do not reply my 2 tickets that submited 5 days or a month ago, live chat nerver online, how many employees they have?
2. Wholesaleinternet says I have 1500GB Transfer , but where to find the bandwidth graph?
Its been about one week since I ordered my server. I received my server with DA about 4 or 5 days after I ordered it, after I was told it would be setup in 1-2 days.
After they sent me the login details I found there were issues within the server. PHP didn't seem to run properly, mailing issues also seemed to occur. After telling them this they did not say anything about checking the server and fixing etc.
Its been now 3 days since the last email I sent I asked for a refund as I dont want to move my sites over to a server that is not functioning properly.
I was very suprised as it seemed like they were a good host and had decent reviews on WHT. The one thing I want is just to simply get my money back and move on.
Does anyone have any experience with WholesaleInternet? How's the uptime, support, etc...
View 9 Replies View Relatedhas anyone here had a server with wholesaleinternet.com for a while? Preferably someone that can post some uptime statistics? A publicly available uptime report for at least the last six months would be perfect...
View 2 Replies View RelatedI saw some good offers from Wholesaleinternet and wanted to try them out. To check them out I called them at their number on website during office hours and it said something like "101 extension not available" . Then I tried out live support which said online and when I requested chat after waiting for 15-16 mins it returned me back to the starting page.
I wonder if they can be trusted or is it a one man show ? Any using them how do you contact them ? What is their response time and service quality ? Do they really
have something in USA or doing offshore operations ?
I have been with Wholesale internet now for 6 months. I am very happy with there services. i have had some downtime but it was usually back up within a few mins. There support is fast when it comes to server being down but slow on normal things. Although i am very happy with them even if normal support is down.
I would recommend wholesaleinternet to everyone. I have two decided servers with them but i host my own site on another server.
the current discounted rates at wholesaleinternet.com are really amazing..
$50 for colo of a 1u server with 1 TB bandwidth..! + direct admin
Any body who has experience with them..
AARON from wsi is on WHT... he does have a nice rep..!
I'm going to use this thread as a my home for an ongoing review of wholesaleinternet.com
Before Signing Up
I've been stalking wholesaleinternet for a few months now, mainly because they are the closest datacenter to my house with reasonable prices. In fact, they seem to actually be one of the few datacenters that price their servers at a level that will make them a profit, while still beating everyone else out there.
Before actually signing up with them I wanted to test their datacenter, mainly ping times, etc... So instead of getting a dedicated server with them, I went through a few other companies who colo with them.
Over the past three months there was only one issue, a bad switch. However, they had it fixed as fast as they could and kept everyone updated via WHT.
So after that I decided it was time to get a server with them.
Initial Contact
Aaron (the owner) was quick to respond to my emails and has always been very helpful. He worked with me on a custom setup, which is quite frankly, the best deal I have ever received on a server, ever.
The Setup
They work fast. I had them install CentOS with partitioning for OpenVZ and RAID1... There was only a couple of hours between the time I paid and the time my server was online.
The server is exactly what I ordered (in fact, it's more than I ordered), which is rare for me. Maybe I just have bad luck, but I seem to get misconfigured servers from other datacenters and it takes hours/days to get it fixed.
30-90 Day Review...
Coming in 30-90 days...
Any ideas on what's the average response time there?
Server is down for a whole day. Staff doesn't reply, called but signal is like a "busy" phone all the time. Not sure if this is my telephone operator issue or what.
Time really flies, I never expect to be using Wholesaleinternet for 22 months now. I took up the offer when Aaron and James graciously dug out one of their Windows 2000 license and installed that on one of their low end machine for me. That was a whole 22 months ago.
It was a low end machine, but it had been extremely stable, really a work horse type. I took it for a friend who needs hosting in the USA. I am leaving because he does not need it anymore.
My review on the server.
1. Initially there was some teething problems due to the power supply of the building their datacentre was in. That last some time. After their move to the new building, all these issues disappear.
2. Beginning there were some DOS attacks, it seemed to be disappear as time passed.
3. The biggest downtime was when another client put our IPs into their box, when we rebooted, server can't get up. We are using a low end dedicated server, so we do not have separate Vlan.
These are the 3 issues we faced. The first two seemed more or less solved. The last was a one time affair.
Support was timely, courteous and knowledgeble. Server seemed to be made of steel, no hardware failure despite being a low end model.
Sad to leave. I would say it had been a good beginning and a good ending.
I've seen a lot of discussion regarding low budget providers and am surprised I haven't seen many mentioning Wholesale Internet. I'd like to give my personal review.
I've used them several times over the past two years, and currently have two boxes with them. Support has always been professional and fair.
It has been my experience that they tend to go above and beyond what the customer expects, which seems rare for budget hosts. I have never been nickel and dimed over a small upgrade or service.
Uptime is as good as it gets. Hardware seems reliable. Delivery time is fairly quick.
Their prices on servers with DirectAdmin are impressive.
I would wholeheartedly reccomend them to anyone in need of a budget box. Their prices are extremely competitive, and they can do seem to give extremely good custom quotes if nothing they offer quite meets your needs.
I've got high end server from WholeSaleinternet.I've been with Wholesaleinternet for 4 months now and I am extremely happy with them.Got an awesome server for a cheap price, a Quad-Core Xeon 8 Processor (3.0GHZ), 32GB RAM, 100mbit port link.
Support:
Sales support is slow but tech support is fast!
That you very much Aaron/Wholesaleinternet!, keep up the good work!