WebFusion VPS Running Slow? (UK)
Nov 11, 2008
I'm currently on a VPS 2.0 Pro package from WebFusion. Ubuntu.
I've been with them for years, first on shared, now VPS. I generally run Invision discussion forums on them, as well as a few static websites.
Ok for disk space, memory etc. but recently it has been sooooooo slow, lag is getting unacceptable. It is intermittently ok, then slow as treacle. My customers are starting to complain.
I've spoken to tech support, and all they say is it's fine, but will look into it and then contact data centre.
To be honest, over the last few years I've seen a decline in tech support and customer service, but wondering what to do now. I pay annually and my budget is about £400 pa.
Renewal is due about March, but thinking about leaving early. Just getting too much hassle.
I just wonder who to go with? Do the smaller companies offer the same performance? Do they all have the same connnections to the backbone?
Or maybe it's a weird apache thing?
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Nov 6, 2009
i have a strange problem at my server ,
i hosted 1 wesite ( forum script with no plugins )
when my traffic consuption reache to 25mbs the server running very slow for hours although the load avarage is very normal 1-2 Iowait 3% ram consumption 8-10Gb
my uplink port 1Gb and of course my DC said the connection is normal with no limitation
the server specs are good
Quad procs 7200 ,16Gb ram ,15K SCSI speed
connections reache to 2000-2500 per seconds
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Jun 1, 2007
I have a website that I recently moved to a dedicated server. Before hand I had the website hosted with 2 other hosting companies (not dedicated).
I decided to go to a dedicated server because the website ran extremely slow or even went down due to traffic.
With the dedicated server I am having the same problem with the same amount of visitors online. This usually occurs with aprox 250 members online.
I know nothing about servers and have no idea how to cure this problem or if possibly it could be a setting in the server. However this is killing my website because new people are unable to register because of site coming down from traffic.
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Jan 23, 2007
i have installed redhat Cent O.S 4.2 on my sever.
while client is accesing its homepage , it has a slow response.
when client use ftp for file transfer, response from server is slow.
i am running php software and MYSQL database in my server.
i am using 80GB hard disk and still 28GB freespace is remaining.
i have 512 MB of memory, in which currently 91 MB is still free.
o/p for " vmstat" command is
procs -----------memory---------- ---swap-- -----io---- --system-- ----cpu----
r b swpd free buff cache si so bi bo in cs us sy id wa
0 0 160 91296 40656 287300 0 0 9 7 60 34 0 0 100 0
o/p for "free" command is
total used free shared buffers cached
Mem: 507932 416572 91360 0 40636 287284
-/+ buffers/cache: 88652 419280
Swap: 779144 160 778984
o/p of "top" command is
top - 14:31:52 up 2 days, 1:12, 2 users, load average: 0.00, 0.00, 0.00
Tasks: 74 total, 1 running, 73 sleeping, 0 stopped, 0 zombie
Cpu(s): 1.7% us, 0.0% sy, 0.0% ni, 98.3% id, 0.0% wa, 0.0% hi, 0.0% si
Mem: 507932k total, 416772k used, 91160k free, 40612k buffers
Swap: 779144k total, 160k used, 778984k free, 287268k cached
In the /var/log/messages there are no errors
But in the /var/log/httpd/error_log it is showing a long list of same error i.e" an unknown filter was not added :PHp".in this way my server is responding very slow for ftp and while accesssing through http.will u pls help me to solve this problem.
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May 13, 2009
I am migrating my sites from a Xen based Centos 5.3 + cPanel/WHM instante to another Xen based cPanel/WHM solution with Centos 5.3 64-bit. I am having issues with easyApache now after it was successfully ran for the first time.
It does not time out however even the profile selection screen takes well over 10 minutes to get to once easyApache is initiated. Once the profile selection is made it is still slow moving to the customization screen.
The server is neither overloaded, nor out of memory. I have actually executed /scripts/checkperlscripts in hopes that it would identify something. I am planning to remove /home/cpeasyapache folder however I am not confident whether this is the right approach or not.
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Jul 5, 2008
My sites have been receiving a little more traffic these days (but not too much) and it seems my vps is slowing and at times vbulletin/wordpress page doesn't loads or loads a bit sluggishly (refreshing the page gets rids of not loading issue but not sluggishness).
So I logged into Virtozzo and saw the following QOS alerts:
Jul 05, 2008 11:38:25 AM Green zoneGreen zone kmemsize
Jul 05, 2008 11:38:25 AM Green zoneGreen zone tcpsndbuf
Jul 05, 2008 11:34:54 AM Green zoneGreen zone privvmpages
Jul 05, 2008 11:33:54 AM Yellow zoneYellow zone privvmpages
Jul 05, 2008 11:33:15 AM Black zoneBlack zone kmemsize
Jul 05, 2008 11:33:15 AM Black zoneBlack zone tcpsndbuf
Jul 05, 2008 11:28:05 AM Black zoneBlack zone kmemsize
Jul 05, 2008 11:28:05 AM Black zoneBlack zone tcpsndbuf
Jul 05, 2008 11:27:55 AM Red zoneRed zone tcpsndbuf
Jul 05, 2008 11:22:55 AM Black zoneBlack zone kmemsize
Jul 05, 2008 11:22:54 AM Black zoneBlack zone tcpsndbuf
Jul 05, 2008 11:17:54 AM Black zoneBlack zone kmemsize
Jul 05, 2008 11:17:45 AM Black zoneBlack zone tcpsndbuf
Jul 03, 2008 05:31:29 PM Green zoneGreen zone othersockbuf
Jul 03, 2008 05:26:19 PM Black zoneBlack zone othersockbuf
I have previously seen tcpsndbuf going into yellow and even black zone (but only once in a blue moon) however never saw kemsize going into black zone.
These are the limits my host has set:
IDCurrent UseSoft LimitHard LimitUnits
tcpsndbuf301,8602,580,4804,055,040bytes
kmemsize9,135,28929,614,08030,474,240bytes
othersockbuf17,8881,689,1203,145,728bytes
My Cpanel VPS has around 384MB of dedicated ram and around 896Mb of burst Ram. At any given time, there is at least 150Mb of free dedicated RAM. So based on this, are these values correct or they need to be changed or do I need to look for something else which might be causing this problem?
I don't run Spamassassin
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Sep 4, 2007
If you check out [url], you can see that its not running super fast. The load is nothing, iostat, vmstat, etc don't show anything out of the ordinary. Is there anything else I can do to see what might be causing it? Am I just in need of some good mysql optimization?
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Dec 10, 2014
Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.
4245 user 20 0 283m 103m 10m R 85.1 0.3 6:44.88 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4243 user 20 0 241m 68m 8736 R 83.8 0.2 6:33.45 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4259 user 20 0 254m 82m 8720 R 83.5 0.3 6:11.00 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4244 user 20 0 282m 103m 10m R 82.1 0.3 6:46.49 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4247 user 20 0 248m 76m 8712 R 78.8 0.2 6:50.31 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4264 user 20 0 258m 85m 8712 R 72.9 0.3 6:49.83 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
apache error log doesn't show any warnings, errors.
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Nov 7, 2008
I am moving away from them and i really think they shouldnt be entrusted with anything server related and/or be allowed to advertise their 24/7 support as after 8pm is non existent and before that is totally useless. I had to tell them how dns records are to be checked or how to flush my dns on my pc or what is a hosts file in windows!
I am intenting to sue them and just wanting to know if any of you had any similar experience?
I am still to reconfigure the Bind server myself now because of their mistake for which they want me to pay 100 to fix. About 10 different live websites are down because of that over 24 hours. anyway, i am off to reading and configuring the DNS server, but once i am done, i will report all the problems i had for the past 5 months with them. Sorry again if this is not the right place.
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Jul 3, 2008
Someone has mentioned to me that although Webfusion's servers represent good value, they suffer from network contention issues. They have implied that no matter how much power your server has, you will never acheive it's full potential as you are competing for bandwidth with so many.
I was ready to purchase a dedicated server from them, but now I'm concerned that this might be true. Would anyone out there care to agree/disagree with this? In fact, if you're already hosting on a webfusion dedicated server and don't mind posting a link to a site running there, I'd love to take a look! Especially if you're running any web apps or mysql-hungry sites?
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Jun 9, 2007
I am trying to send an email from a php script on a Webfusion VPS.
$to = "me@atmydomain.co.uk";
$subject = "Test subject";
$msg = "Test message";
$headers = "From: you@atyourdomain.co.uk
Reply-To: you@atyourdomain.co.uk";
if(mail($to, $subject, $msg, $headers)){
echo "Sent";
}
else{
echo "Error!";
}
The page displays "Sent", but I don't receive the email.
Is there a setting that I should me making in either the script or via Plesk or elsewhere to enable the emails to be sent?
I phoned Webfusion support, but they claim they only support hardware. Webfusion's help pages just say:
I'm setting up a formmail script on my Linux VPS server? what is the path to sendmail?
The path is: $mailprog = '/var/qmail/bin/sendmail -i -t';
But it doesn't explain where to put this line of code. And if it should go in the php.ini file how do I get to that?
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Oct 16, 2013
I have Plesk 11.5 (service provider mode) on a Windows 2008 server IIS7.Most of my sites are developed in .asp and therefore i use a custom 500-100.asp error page that check s the IP of the visitor then displays either a friendly error, or if its my IP a full error of what has happened (it also emails me the error). This allows me to debug pages easily whilst developing and to keep an eye on anyone trying SQL Injection hacks on my sites (as the error and email also have session variables and IP address).I dont have root access to the server as it is a Webfusion dedicated server.I have following the Plesk documentation -
1) Switch on custom errors for the subscription
2) Look in virtual directories and navigate to error documents
3) Find the error in question (500:100) and change it to point at either a file or URL
FILE - I had the data centre add in the 500-100.asp error page in to the virtual template so that my page is available in the list of virtual files - this didn't work but that maybe because its not a static page??
URL - when i add the path it says its incorrect, if i add a fully qualified address, it accepts it but it doesn't work.give me a specific example of the URL that can be entered relative to the root as the format in the documentation isn't accepted. The last step is to restart IIS which is also an issue as i cant seem to do this from the Plesk panel..It is as if it isn't catching the 500:100 error, and only catching the general 500 error??
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Nov 11, 2008
I've got 25 domains on a Virtuozzo/Plesk8.6/CentOS5 VPS. Each domain has one up-to-date install of WordPress, most have very little traffic (average 200mb per month), maybe 2 domains get 5-7gb traffic per month.
I monitor port 80 connections and rarely see more than 10 at a time.
That should in my opinion be no problem at all for a VPS with 768mb guaranteed ram and 2.4ghz cpu. I've got 30gb hard drive spare too.
But.... about 8 or 10 times a day it grinds to a complete halt: server load at 500-1000%, sites timing out, plesk takes 3mins to load, often I can't even connect with SSH, and the plesk web server, apache
INSERT INTO module_watchdog_sys_stat (time, type, value, service_id) VALUES(FROM_UNIXTIME(1226404705), 'MAINMEM_USAGE', 17472, 11);
80 seconds sounds like a huge amount of time for a MySQL insert to me! Does anyone know if this is likely to be the cause of my trouble? Some problem with Plesk and the database? Or could it be something else?
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Apr 15, 2009
At 15.00 PM (+1 hours here) my isp rebooted the hardware node. After the reboot there were some issues, they think it is possibly a DDoS Attack. They said the load on the host node was in the hunderds and my VPS was stopped because of the reboot and when I started it, HyperVM first told me it was not possible and after a few tries it started finally.
But the load was very high, and it still is. How can I check what the problem is that creates the high load?
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Nov 29, 2007
Im getting very poor ftp speeds from my server, can someone test the speed and report it back, link below:-
[url]
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Jun 20, 2007
I did nothing but my whole server got slower.
Especially the sshd and mc.
I solve the sshd problem cos I edited the conf file with UseDNS no so it faster right now but I couldnt do anything with mc.
I have to wait about 15 seconds to load it.
Any suggestion?
or any ideal why my server become slower?
System: Debian 4.0
kernel: grsec 2.6.19-1
Till today morning its okey.
Oh, yes, I run tiger and got the following message in log:
09:50> Beginning security report for atdn.us (GNU/Linux Linux 2.6.19.1-grsec).
# Performing check of passwd files...
# Checking entries from /etc/passwd.
--WARN-- [pass014w] Login (firebird) is disabled, but has a valid shell.
--WARN-- [pass016w] User oident has / as home directory
--WARN-- [pass015w] Login ID sshd does not have a valid shell
(/usr/sbin/nologin).
--WARN-- [pass015w] Login ID sync does not have a valid shell (/bin/sync).
# Performing check of PATH components...
--WARN-- [path009w] /etc/csh.login does not setenv an initial setting for
PATH.
# Only checking user 'root'
I modificated this to the correct one (I mean I try to solve this warnings) but when I noticed that my machine becmome slower, I recover everything.
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Jul 16, 2009
I have an ASP.Net + SQL Server 2008 Express website I was hosting with DiscountASP.net. Their service seems pretty solid, and I didn't have any issues hosting with them. Customer support was quick and knowledgeable.
However, I had noticed for quite some time that the website seemed pretty slow. Please note that the website isn't live yet, so it was only me and a colleague who were accessing it. I was accessing the website from Dubai, UAE and he from Doha, Qatar. Therefore traffic/load definitely wasn't the problem.
We tried an instance of the website on a VPS (the DB was still running on DASP), and it was blazing fast! The difference in speed was quite significant and sustained. What could the reason for this be? Is it because we can't expect good speeds from shared hosting? Or should I report this issue to DASP?
I would be paying around 5x of what I'm paying right now ($100 instead of $20) if I switched to a VPS, but if there are definite advantages, I would be willing to do so. I don't expect large volumes of traffic on the website for quite a while.
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May 22, 2009
I have a problem with my company's web hosting solution: occasionally we go through periods where we cannot seem to access our webpages very quickly. In different browsers (IE, Firefox) it takes literally minutes to load a single page. Most of the time the pages load very quickly from inside our office or outside.
Our self-hosting configuration is:
Windows XP Pro. w/ SP3
Apache 2.2.11 with PHP5.2.9-2
Norton Internet Security
Our internet connection is 10Mbps down / 900 kbps up cable behind a DLink router with port 80 forwarded over to the web server. Each page of our site is relatively small in size.
The same computer server as a mail server for about 10 email addresses.
When we encounter this problem, restarting the Apache service never seems to help, but restarting the computer does seem to help. XP was put on the computer with the latest updates about 3 weeks ago, so I am not concerned about spyware, particularly since this computer is only used as a server.
Does anyone have any troubleshooting steps to determine what the problem is? We don't have hundreds of visitors at a time in traffic as far as I am aware.
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Apr 28, 2009
I own the website [url]and it's hosted at Host Excellence. Recently there have been some downtime periods, and most importantly, I have noticed that downloads are very slow. For instance, when I download a file such as [url]I get an approximative transfer rate of 100-150 KB/sec (whereas most other sites download at 500 KB/sec or more). First of all I'd like to know if you guys get similar results, and what do you recommend? I have contacted my host about it, they seem to deny the problem. Should I switch? What to? I need something reliable and fast.
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Jan 6, 2009
After my bad experiences with the other provider, I decided to go with GeekStorage.com for my hosting needs. I found plenty of positive reviews for them but so far, it doesn't look good :-/
The support was fast enough, but not really helpfull.
My basic problems, so far, are:
1. The VPS is _really_ slow. Simple operations like listing (ls) the contents of directories with 4-5 files takes around 1~1.5seconds. Editing /etc/vim/vimrc with vim takes around 3 seconds (to open, I mean).
2. While trying to install phpmyadmin from the default ubuntu repository took me almost 10 minutes, from downloading to installing the packages. Something my old Dual P3 (yes, pentium 3) did in less than 2 minutes. Accessing the phpmyadmin page (with a web browser) took around 3 seconds, and no, I don't mean loading the database scheme and stuff, just the login screen. It just stood there for 3 seconds, then instant load. No, it wasn't a DNS problem. My browser was just hanging at "Waiting..."
3. Bandwidth is _really_ low. Tried downloading different files located all around the world and I never seen more than 300k/s, max. Sometimes it drops to a painfull 150k/s and just stays there.
4. Timeouts. First night they got my VPS up I had small downtime periods. I was trying to edit the DNS files and I had like 20 disconnects in 1 hour. The connection was working for 2 minutes, then *poof* dropped for another 2 minutes.
5. The virtualization. I can't install simple software as pureftpd. All I get is "Jan 4 20:38:21 vps pure-ftpd: (?@?) [ERROR] Unable to switch capabilities : Operation not permitted". Tried different workarounds (trying to avoid recompilation with --without-capabilities) but nothing worked.
As answers, all I got so far is:
- for the connection problem:
"Could you please provide the results of a traceroute when this problem is occurring? We will forward it to the DC and see if they can determine any network issues. Thank you, and apologies for the trouble."
Got the answer 1 hour after I asked them if there's something wrong, but it was too late... the problems were gone, for the moment.
- the slow response from the vps:
"2-3 seconds is understandable during peak hours, however we have not seen this issue come up on node3 since the server was rebooted recently. If the issues arise again
please let us know, we will check on the cause."
I *almost* understand about the peak hours, but it's not normal. I remember this was an issue with *shared* hosting. This was one of the reasons I got a VPS in the first place.
Basically they're telling me that during peak hours my customers will have to wait 3 seconds for my websites to load. You know what the average user does after waiting that many seconds for a page to load? Closes the browser or types another address.
I have the VPS512 plan (the $55 one + $3 safetyweb protection) + extra 50% bandwidth and disk space. My VPS is located on NODE3.
Anyone else experiencing the same issues (maybe on another node?) I'm still hoping for this issues to go away, maybe it's something temporary, but if this happens for the whole week, I'll definatelly ask for money back (they have a 60day return policy).
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Jul 28, 2009
My cPanel/WHM VPS is running slugesh/slow and loading time is affected, for cPanel/WHM and HTTP mainly PHP files.
VPS Spec:
CPU: 1 GHz * 4 cores
RAM: 832MB - Spare Ram 300MB+
Space: 35GB - Left 27GB
Load: Various but normally below 1.00
Is it in the UK, I am in the UK ping and trace route looks fine
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Dec 19, 2008
My site is very slow. But I can not find the reason.
Here is the top
Code:
top - 22:04:07 up 22:09, 1 user, load average: 0.44, 0.43, 0.34
Tasks: 402 total, 1 running, 401 sleeping, 0 stopped, 0 zombie
Cpu(s): 4.3%us, 0.7%sy, 0.0%ni, 94.8%id, 0.1%wa, 0.1%hi, 0.1%si, 0.0%st
Mem: 2074804k total, 2007836k used, 66968k free, 72720k buffers
Swap: 4192956k total, 96k used, 4192860k free, 641728k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
17133 apache 20 0 27752 9.9m 3392 S 4 0.5 0:02.25 httpd
6306 apache 20 0 27772 9.9m 3452 S 4 0.5 0:08.04 httpd
2261 mysql 20 0 251m 88m 4752 S 3 4.3 48:25.58 mysqld
17081 apache 20 0 27700 9.9m 3496 S 2 0.5 0:02.81 httpd
17105 apache 20 0 27112 9504 3428 S 2 0.5 0:02.62 httpd
11844 apache 20 0 27756 9.9m 3444 S 0 0.5 0:06.21 httpd
13676 apache 20 0 27700 9.9m 3440 S 0 0.5 0:04.74 httpd
13718 apache 20 0 27424 9856 3448 S 0 0.5 0:04.83 httpd
16690 apache 20 0 26628 8980 3408 S 0 0.4 0:01.88 httpd
When run
[root@nd10749 ~]# netstat -an |grep 80 |wc -l
2788
It was able to handle over 5000 connection without problem.
When checked the log, can not find anything suspicous.
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Oct 27, 2008
Leaseweb very very slow?
just me?
2 dedis... and both with problems... anyone?
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Aug 11, 2008
Recently, my server has been running real slow and I don't know why... I've not noticed any increase in traffic (In fact it goes slow with no traffic on it...), what are some things I can look at to try and diagnose the problem? I know next to nothing about *nix so please speak in great detail.
Anytime I restart Apache, it loads quick for a few seconds then gets slow again...
Here are the top few processes listed on the process manager: .....
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Jun 17, 2008
I had configured webserver on one of my CentOS server. It worked fine for few months but after sometimes it started giving problem. I was not able to browse website. The I found that it was timing out so I increased timeout period from php and the website started working.
But still the website is taking 30-35 seconds to load. I checked the server but I couldn't find any solution. Please guide me to get this resolved.
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Aug 2, 2008
I noticed today that SSH is taking longer to log into, I have tried by password and key but they just as slow as each other.
Once I am logged in, it is fine.
I have tried restarted SSHD via WHM but it makes no difference. Trace route looks ok and all other services seem fine as well.
Server load is around 0.00 and around 500mb ram spare.
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Feb 24, 2008
I have got a dedicated server running Fedora Core 7.
My problem is that I am trying to run yum updates using the default repos and it failes to respond and check any mirrors?
I have tried to disable ipv6 and changed some tcp timeout settings along with the resolver.conf name servers and has appeared to fix the wget timeouts but yum is still slow.
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Apr 9, 2007
this is my server and i host only one site as upload image but it is too slow and usully apache down
how i can optimize this server please
Processor Information
Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Pentium(R) 4 CPU 2.26GHz
Processor #1 speed: 2262.422 MHz
Processor #1 cache size: 512 KB
Memory Information
Memory: 1002104k/1015744k available (2150k kernel code, 12844k reserved, 716k data, 164k init, 98240k highmem)
System Information
Linux 2.6.9-42.0.3.EL #1 Fri Oct 6 05:59:54 CDT 2006 i686 i686 i386 GNU/Linux
Physcial Disks
Current Memory Usage
total used free shared buffers cached
Mem: 1003164 976220 26944 0 102932 471740
-/+ buffers/cache: 401548 601616
Swap: 1052216 171412 880804
Total: 2055380 1147632 907748
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Oct 29, 2008
well i purchased a new dedicated server it has 4gb ddr2 ram and quad core Q6600 cpu.
and on 100mb shared. i havent even yet added any web site to it. but sometimes i get timeout when using whm. its hella slow :/ thats very strange and rare on new server.
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Jan 6, 2008
frends now iam haveing dedicated server with pentium-4 and RAM is 2GB,my site online members is more than 100 members,now i feel slow in server,what i have add extra RAM or any chage in server
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Jun 19, 2007
Why is my hosting server usually slow and down?
CPU Usage : 100%
Main : >3GB (total physical memory: 3GB)
i dont know Do user access to website that are hosted on my server too crowded make server slow while bandwidth only have 4MB.
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