WHM/Cpanel Not Working Via Web Interface.. Sites Still Online..getting Access Denied
I have someone who manages my box.. but lately he has been MIA.. and very hard to contact.
All of a sudden I realized that I cannot reach my cpanel or whm..
when I go to www.domain.com/cpanel It just says checking for connection.. and doesn't go anywhere.
If I go to domain.com:2082 it says 401 Access Denied
I tried rebooting the box..
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My server was hacked so they did a OS reload. Everything seemed ok then they did the Level 2 Security Plan which includes Update kernel to the latest release Update security patches Thorough security audit Installation and configuration of firewall Installation of security updates as released by OS vendor Installation of security updates as released by Control Panel vendor Configuration changes as desired by customer Disabling of unused and insecure services Removal of insecure packages and unnecessary software Regular scans for easy-to-guess users passwords Log auditing for unusual activity Investigating hacking attempts Restoring files from backup Anti-spam configuration Anti-virus configuration Anti-DoS/DDoS kernel code tweaking Default system users removal SSH server hardening Mod_Security (Intrusion detection and prevention engine for web applications) Securing /tmp directory Kernel tuning with sysctl Snort (Network Intrusion Detection System) Acid (Analysis Console for Intrusion Databases) Smartd (HDD Reliability monitor) SIM (System Integrity Monitor) PRM (Process Resource Monitor) SPRI (System Priority) BFD (Brute Force Detection) PMON (Socket Monitor) Tripwire (keeps track of every file being moved/edited in the system) CHkrootkit (Rootkit/Exploit scanner reports sent daily) 1. Now I get a timed out message via my browsers IE & Mozilla 2.When I try to FTP into an account I get this message, same message on all accounts. [06:37:47] Connecting to 72.21.49.74 Port: 21 [06:38:08] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 3. When I try to retrieve my email via Outlook 2007 I get this Receiving reported error (0x80042108) 0UTLOOK CANNOT CONNECT TO YOUR INCOMING (pop3) EMAIL SERVER Here are the traceroute results (image below) Note the timed out message Servstra keeps telling me everything works on their end...... yet I cannot get to the server any longer.
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I access whm from my pda via this method as told by cpanel's DavidG from support [url] However, there is no remember me option. I'm using Opera Mobile on my HTC Touch and really need some sort of remember me option. Opera mobile (or mini) do not have the wand function either. IE doesn't have any such feature either.
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