how much time to Activate a Vps im order one whit virpus in the morning Im pay the VPS but i don´'t have any message, I send 3 Tickets to sales and no response, and whit Support say i need to ask to sales.
View 13 RepliesWe have had a cheap server at Virpus Networks (virpus.com) for 3 months. Everything has been great.
Today at 1030AM CDT, the box suddenly went offline. We asked for a reboot via AIM and Help Desk Ticket and Ken stated he would drive to the facility and reboot it.
As of 210PM CDT, the box was still offline but Ken was on AIM. We asked him about it and he stated he had just received a SPAM complaint and that his carrier, LightEdge, nullrouted the IP as there policy is nullroute and then notify of the complaint.
When asked when Virpus received the SPAM complaint, Ken advised us he had received it earlier in the day but he did not have time to forward it on.
When asked how to go about getting the box put back online, mind you it was the 1st SPAM Complaint and we rectified it in our database within 5 minutes of receiving the ticket at 220 PM, he stated it was upto LightEdge and he has expressed his concerns of this policy but there was no response and he had no ETA for a fix.
Also, as a side note, Virpus Networks advertises ATT, QWest, XO, Cogent and Verizon however the only thing your able to get to unless your directly on the ATT, QWest, XO, Verizon network is Cogent.
Think twice about getting a VPS or Dedicated Server with Virpus.
I cannot wait to hear Kenneth Odem's response to this post as Im sure he'll be here to defend himself and say its all our fault for getting the 1 SPAM Complaint which I admit, getting a SPAM complaint against you is bad however the mannfer of suspending the account and then contactin the customer 4 hours later is absolutely rediculous.
through lxadmin/kloxo how to disable apache and enable lighthttpd ?
if any code or any method plz explain in detail, never done, now need to do it on my friend vps as he is having problem with apache loads
I registered my domain with domain.com several weeks ago. Then, when I tried to get web hosting services! but I had the worst experience over the internet by professional internet company.
Anyway, the issue is not that, I did lost my money with this company but I did manage to purchase web hosting services with another web hosting company (webhostingpad.com).
However, now I am stuck with how do I manage to activate my web address at (domain.com) to be directed to my website at (webhostingpad.com).
I tried both companies support with no respond at all.
So, My question is;
What is needed to do now:
How do I activate my web address over the internet?
How to make this address point to my website at webhostingpad.com?
How to make my address shows in all search engines?
i use a ht supported server. but ht isn't activated. how i can activate it ? my server provider said that i've to compile smp kernel, but how ?
Quote:
root@linux [~]# uname -r
2.6.9-55.0.2.EL
how to de-activate lighthttpd and activate apache?
my friend is having some problem in his vps so he wants to get back into apache interface...
he is using kloxo/hypervm interface
Can't find nothing in documentation nor googleling... I'm able to change the name of the server like this:
./server_pref --update -hostname host.example.com
But can't find the way to add and activate NTP server by CLI.
Does this option is available, and if yes how?
when I try to activate a new subscription (webspace) comes out an error as attached image, which tells me that there is already a user account and a DNS record, but in reality do not exist and therefore can not delete them.
View 8 Replies View RelatedWhen I try to activate IIS7 in Windows Vista Ultimate 64-bit everything seems to go well but after a while when the progress bar has gone full and that window has disappeared an error message appears saying "An error has occured. Not all features were successfully changed". If I don't restart immediately but instead try to open the IIS7 default page it's up. But after rebooting it's gone. The iis7.log says:
Code:
[09/10/2009 16:04:51] < !!FAIL!! > SERVICE_CONTROLLER::StartNamedService APPHOSTSVC result=0x80070424
[09/10/2009 16:04:51] < !!FAIL!! > Install of component ProcessModel result=0x80070424
[09/10/2009 16:04:51] < !!FAIL!! > COMPONENT::ExecuteCommand result=0x80070424
I have a Cisco 2950 and would like to make a script to activate or deactivate a switch port with snmp.
Does someone now the OID or how I can get this? I searched now very long for this in google, but I'm not able to find it.
My domain is inactive in plesk and not active !!
After click in active to Domain this error : Error: Unable to activate the domain: Either the domain owner or their subscription is suspended.
How I can change the "Resource type for web hosting" for an existing subscription?
I've been created a subscription with no web hosting, but now I need to activate web hosting on that subscription.
I just added a new PHP Handler with PHP Verison 5.5.18 as cgi and i always get an error when activating. I used the samte setting and php ini as the Buildin Ones
root@ip1:/usr/local/src/php-5.5.18# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
5.5.18 5.5.18 5.5.18 5.5 cgi /usr/local/php550-cgi/bin/php-cgi /etc/php5/cli/php.ini true
cgi 5.3.29 5.3.29 5.3 cgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
fastcgi 5.3.29 5.3.29 5.3 fastcgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
module 5.3.29 5.3.29 5.3 module /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
When i want to activate it i get
Fehler: phpinimng failed: Cannot parse php.ini: (<class 'php_ini.PhpIniSyntaxError'>, PhpIniSyntaxError('[<stdin>:24] Invalid configuration line. Are there excessive leading spaces?',))
I get this even if i want to activate a build in one.
In my additional php config i have
mail.log = /var/log/phpmail.log
mail.add_x_header = On
date.timezone = "Europe/Berlin"
[Zend]
zend_extension=/usr/lib/php/modules/ioncube_loader_lin_5.3.so
zend_extension=/usr/lib/php5/ZendGuardLoader.so
sendmail_path = /usr/sbin/sendmail-wrapper-php
I am using Debian Squeeze.
I found my vps in virpus is down
even their main site virpus.com is down either
I ordered from them a little over a week ago the $10 package as a test to see if they would set it up and it seemed to run ok things that crashed i assume did so because of low ram (gameserver/ventserver)and from day 1 after realizing it didnt have enough ram i began using it as a free shell host for people to stay connected to irc (i had read the aup and tos before signing up and irc was not mentioned as against rules ANYWHERE) and they didnt allow making swap files (which is fine i guess) so I ordered another one only this time the supreme package and kept the other one as an irc host and then tried running the gameserver off the new one with 3gb of ram...it still didnt run properly so i figured ok ill just usethis one to run irc and other stuff as well..after 10 days the server suddenly drops ALL irc connections and i made a ticket and asked if I accidently firewalled it myself or if something they did affected it heres the response i got from my tickets
My Ticket
cant connect to hpyervm getting a mysql cannot connect error (copied and pasted its:"Could not connect to Mysql server... ") and all of the services using irc on the server dropped this morning for no apparent reason was it something someone did on the server or did you guys change something cause now it just times out any irc connection before connecting but the servers ping and respond to other stuff fine.
Two Minutes later:
We have restored the SQL server on our master node. Additionally due to some abuse issues, we have banned IRC ports. For the life of our company we have disallowed and banned IRC from being hosted, which is stated in our AUP, so you should not be hosting IRC of any type on our network in any case.
Me (a few were in between that and this but they were not related to waht i am posting really):
Alright i submitted it and i reread the aup and even did a search ... irc is not mentioned ONCE in there let alone as not allowed....
they never responded to that but they did respond
Them:
We will get this processed within todays business day.
at the end which i am assuming was refering to my cancellation and request of money back under the 14 day garantuee. It is more than 24 hours later and they still have not showed where the aup says irc is not allowed and i have not recieved money back.
Result and conclusion: It is a scam company there 24/7 support chat is NEVER online even during the business hours they state and the company doesnt even read its own tos/aup.
for those who want to read the aup here it is
No Virpus Networks servers or networks may be used for:
- Email spamming
- Warez, Hackz or Serialz sites.
- Illegal content or activities
- Any other type of high packet load or disruptive network traffic
- Ask before you attempt something questionable, it will save us all a lot of trouble.
thats whats listed as "not allowed"
full aup at virpus.com/legal/aup.html
With so many downtime issues in the last 3 days and so much downtime, lack committment and quality , I requested a refund. ITs been 3 days since the request (Saturday-Sunday-Monday) all 3 days over now and no reply EXCEPT it has been forwarded to someone or will update you shortly (never happened!). I can accept the weekend excuse but the weekday excuse?!
I also have an RDNS ticket that wasnt' even resolved since 24/25th of May ...thats almost 2 weeks. I get the same was done (wasnt done), will update you (never got updated)...thing.
After the issues in network and attacks, they never even sent out the latest apology email to the clients (the last downtime or network issue). And all their outsourced techs say is "am looking in your issue and will update you"....
I tried calling the helplines, no one picks up. Live Chat isnt live chat since no one is online (except at a random time it seems). Tech support doesnt' exist ..it's just someone saying will update you shortly and then they probably email the DC (who clearly dont care about Virpus by doing nothing). SO its a fault of Virpus and the DC. Thats why their email (last one) talked about moving off the Datacenter.
Now I have lost 6 clients and lost over 200$ , which sadly Virpus being an LLC (Limited Liable Company) I can't really sue. Their 100% uptime or SLA is nothing but an insult to everyone. Support "was" great when you signup...It's like you get everything you want UNTIL after 2 weeks, when you're forgotten (or maybe in the time zone I live in support doesnt work at all or the un-qualified outsourced support kick in).
Anyhow, both ways I have begun moving most of my sites off this amazingly terrible vps host (I had tested them around 4 months back with similar results except for the network issues). Also I tried formating and reloading the VPS using Virtuozzo with them..It doesn't work. Basically Virpus is offering great deals but more about getting lots of clients bundled onto a single server. Theyve added tons of ram to the single server and set everyone on it, without really scanning into clients and realising that 1 attack means downtime for all the clients on the vps - server. It would be better to split them around on multiple host servers to decrease the attack.
Anyhow I am extremely upset with the support I got. They havent replied to my support tickets EXCEPT the usual will update which never got updated and gets forgotten.
Overall based on pricing I'd give them a 3/5
Based on Support 4/5 (for the first 10 days), after that (0/5)
Quality of Company (0.2/5)
Its been a very bad loss for me and being in India, I dont think I would be able to do much about it (legally). They totally messed up with their datacenter (or vice versa) and they've left the upset clients without response and the happy clients...sleep through most of the issues or have been very lucky.
I really didnt' want to post here. But 3 days without a refund reply and 2 weeks with an RDNS no real update/ or apology on the lack of support there...is a huge turn off and has made me really frustrated. I hope Virpus realises their mistakes and begin spending more money on "Knowledgable Support/Staff" and also get ethical and moral before its too late. It's never too late to change, until change isn't even an option. I hope that Virpus will improve and change to the better...
I just got my new server they transferred me to up and running last night. I woke up this morning and it's down. I submitted a ticket about an hour ago and have not had a response. I also can't get to their own web site. Anyone else who uses virpus having problems this morning?
View 10 Replies View RelatedI have a brand new Plesk 12 Installation with just a first Subscription/Domain for my test. Enabling fail2ban jails brings me the following error for the jails plesk-proftpd and ssh. All others went on.
error 'f2bmng failed: ERROR No file(s) found for glob /var/log/secure'.
I see that /var/log/secure is missing, althoug I already used ssh and ftp to log in once. I can go to touch the /var/log/secure file or adjust the jail configs to proper log file location? Which is the way to go?
My company and I are currently discovering Plesk on a CentOS 6.6 based system. We are migrating from an old system on which FTP usernames could hold uppercase letters, which apparently is not the case in Plesk 11 (or is it because of CentOS?).
Anyway, as we can't change these FTP account names, I was thinking about creating a rule with mod_rewrite in the proftpd.conf file.
So the question is: how can I reinstall/reconfigure proftpd with this module activated? I don't even know where to find the corresponding package (which repo, correct version, etc...)
My server has recently been attacked by members of the following website, using DDoS tools stolen form other script kiddies and rebranded (oh the irony). Having enough, I decided to go on a mission to get these brats shut down:
troyrulz007.com
The site is also filled with links to illegal downloads, porn, etc.
The first thing I did was report them to their webhost. I figured this was the best first step. I opened a ticket and reported what was on the site, and pointed out which parts of their AUP the site was violating. After a few days, I provided them contact information for someone at Rockstar Games, as this site was providing downloads for one of their most recently released titles. I also went ahead and contacted some of the publishers of the software being provided illegaly.
14 days later, the ticket is silently closed with no action taken. Site is still up and still providing illegal downloads of software that people spent a lot of time and money developing.
I know they are a VERY small fish in a large pond, but I had had enough of having my servers crippled (at least know I've learned how to defend against it) and decided I would strike back legally and without stooping to the script-kiddies level.
At this point, I'm convinced Virpus Networks (virpus.com) doesn't give a flying monkey turd about anything other than collecting their pathetic $10/mo.
Was I wrong in assuming they would do anything? Should I have just ignored it and moved on? If not...how do I find out who provides network service to Virpus. I'm sure THEY don't allow this sort of thing.
Maybe I was just being a cry-baby and should've left it alone. I don't know.
But hey...I guess if you want to host a site that breaks pretty much every rule in the book, you know where to go. Looking at their pricing however...yeah I'll not go there on that one.
Anyways...this is a part rant, part notification, part "am I being a whiny jerk" post. Sorry if it breaks any rules.
Thanks for listening. I'd give you that portion of your life back if I could but I've decided to keep it for myself.
I've been with Virpus for roughly 4-5 months and everything was going well until one day, randomly, when I tried to use the HyperVM backup option I got an error saying "no_premission_to_backup []". I contact support about it and they said they were looking into the issue. I sent in the ticket on 8/9/08. As of today, the issue is still not fixed! All the replies I get are literally "We are working on this issue. We shall update you soon." I am growing very impatient on this issue and I'm wondering if it really does take that long to fix a seemingly simple problem. If anyone knows how to fix this, it would be greatly appreciated.
Also, shortly after, every time I tried to stop, start, or restart my VPS I got this error: "vzctl_doesnt_work_most_likely_vz_service_is_not_running". And guess what the response I get is? Yup, it's "We are working on this issue. We shall update you soon." It's been a few days since then, and I don't see any end to this. I am very frustrated with Virpus at the moment, as my VPS has been down for a couple of days due to this. Is this a very hard issue to fix? Anyone know how to fix it?
Also, the recent problems with the nodes (including mine) really worry me too. Overall I'm really thinking of jumping boat on this one and looking for a new VPS provider. They were good at first, but the constant, same, robotic response that doesn't get these problems resolved are really burning me out.
Stay away from this provider! Last months I am down straight for 7 days but they promise to improve they service and I give them a chance, now I am down for 3 days straight with no response from them, here the proof: ....
View 14 Replies View RelatedIm planning on Virpus.com so I just want to know if they are any good. I submitted a ticket and its over 24 hours and havent got any reply yet.
View 11 Replies View RelatedAfter being extremely dissatisfied with Virpus VPS hosting I decided to cancel my account with them 2 days ago. I opened a billing ticket requesting cancellation of my account and got a reply asking why. I responded and I have not heard back from them since. There is no cancellation confirmation and I can still log on to my account.
I've tried calling during the past 2 days but I only get a voicemail. Yes, that's right... voicemail everytime I call for the past 2 days. I've had no choice but to contact my credit card company and inform them that I no longer authorize Virpus to place any charges to my account.
Has anyone else tried to cancel an account with Virpus and have the same thing happen?
If yes, what did you have to do to get the cancellation to go through?
After being a customer of Virpus networks for less than 3 months I decided to cancel my VPS.
I have posted several tickets to staff, support, management but I have no reply from them.
Virpus is trying to charge my credit card for a service I cancelled more than 10 days ago.
There are other post with the same problem in the past.
I hope that Virpus stop trying to charge my credit card for a service I cancelled in advance.
Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.
View 6 Replies View RelatedHere is my review of Virpus after being with them for 1 month.
Uptime: 10/10
So far I have not experienced any outages and I am going to have to give them a 10 on that as I have seen many threads in the outages about them but it appears they solved that issue and I was never effected by any of those.
Support: 8/10
I will give the support a 8 as sometimes on off times it could take up to about 30 minutes for the first response which is great but then after that the responses tend to be around 2 hours or so. Overall though the support is great!
Price: 10/10
I signed up with there plan that was cPanel included and had double bandwidth and ram. I was thinking it was too good to be true and that the VPS was not going to be quality, but I am glad I was wrong!
Performance: 9/10
The performance of the server is overall great so far. I have had no issues as far as the server being anything but fast. I will have to commend them on having great hardware and not overselling there services like a lot of the VPS providers these days.
Overall: 9/10
I would highly recommend them as they have been a great provider overall and I hope that they keep up the good work in the future.
Domain has been reported for verification.
Virpus - what hppd no reply to cancellation ?
806581 - Ticket id for reference
My friend wanted to move from virpus as he was having some issues, he mentioned all his reasons in the ticket and asked for the refund amount which was already existent in the virpus account, which he had paid them much earlier.
There was no reply to his ticket even after 2 days ..
So, he asked me to send an pm to Ken, haven't got reply from Ken either.
Recently, the sales dpt, replies haven't been up to the mark at virpus , their tech support still sounds good though,
Never expected this longer delay virpus - Ken, its almost 4 days since the ticket has been created and submitted to you,
sorry for creating a ticket, but u have left no other choice, as I neither got reply from mr.Ken in the past 2 days nor there was a reply to the support ticket.