Subdomains Half-way Created And Ignored By Apache

May 27, 2015

Since a week ago or so, in one of our Plesk 12.0.18 / Centos 6.6 servers, when we create subdomains the process seems to stop half-way without being finished.

To reproduce the error:

Select a subscription (e.g. example.com) and go to "Domains and subdomains"
Select "add new subdomain" and enter a value (e.g. new.example.com). The directory will live in parallel to httpdocs
Click Accept

Expected result:

The subdomain should be created: Filesystem diirectory with default contents, DNS entry, Apache VirtualHost, etc.

Actual result:

After several minutes Plesk responds with Internal Errror (in a red area in the panel).

Things done right:

The file space in parallels with httpdocs is created fine with the default site.
DNS entries are created under /var/named/chroot infrastructure.
The subdomain menu appears fine in the Plesk panel.

Things wrong/missing:

The filesystem directory is not mapped by Apache. Even after changing its contents the default server templeate appears in the browser, (all precautions taken, apache restart, browser in private session and different browsers).

Log info:

- /var/log/sw-cp-server/error_log says:
2015/05/27 18:17:45 [error] 28890#0: *1828 readv() failed (104: Connection reset by peer) while reading upstream, client: nnn.nnn.nnn.nnn, server: , request: "POST /smb/web/add-subdomain HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "<hostname>:8443", referrer: "https://<host>:8443/smb/web/add-subdomain"

- /var/log/httpd/access_log records the access with 200 OK codes although I don't find them in neither subscription logs under /var/www/vhost/system/*/logs/access_log
nnn.nnn.nnn.nnn - - [27/May/2015:18:38:35 +0200] "GET <deleted_content_in_the_subdomain_directory> HTTP/1.1" 200 14036 "http://<new_subdomain>" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0

I don't find the Apache VirtualHost .conf files for subdomains, where can I look for them up...

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