I work for a dutch company and server speed used to be slow, but at the time being server speed is so slow that I have to wait ( 6 minutes and a half) to get a report of the job I have to do and a bit less to browse the internal database. I sent them emails and they told me speed was fine and they had even bought new servers
What can/should I do? They told me to describe ''the pattern'' of the issue but cant tell them much more than this. Other co workers that also live in Buenos Aires, also have crappy server response time.
I cant keep on working this way as I am spending way too much time and not making a good profit. What tests should I make in order for them to make things better? I sent them the time I spent waiting to have the report done ( as I told you before) but cant think of another solution.
I work as a monkey ( data entry) and dont have access to root and so on, so dont expect me to be able to try techie stuff ( I might ask them to do so).
We use Cogent at our colo, and since this Monday (8/13/07) we've been gettin dozens of complaints from AOL users stating that connections to our sites are very, very slow and often time out.
We tested from an AOL session and were able to confirm this. We found this odd, because it came out of the blue and nothing had changed on our end. We also get excellent all-around performance from other (non AOL) connections, be it dialup or broadband.
We went ahead and did a bunch of traceroutes on the AOL session. We found things get bogged down as soon as it hits Cogent's routers in DC (timeouts / no response). These AOL sessions have no problems whatsoever with other sites and other (non cogent hosted sites) loaded fast and without issue. We then tested loading Cogent's own web site from the AOL session and saw the same sluggishness as well. The same happened when we tested a couple other Cogent client sites from AOL. They all pulled very slow (10 to 35+ secs per page) on an AOL/DSL session. This did not happen on the same broadband connection w/out AOL running on top of it. The same pages loaded very fast.
Just wondering if other Cogent clients are experiencing this? :? We have not heard from them about this, but wanted to know if this is something isolated or not.
We have a big problem with Giga-international: thay have a sluggish customer/technical support.
at the contratation, they show a sluggish assembly team from the beggining. yeah, they say 'from 3 to 7 days to setup'... they take 12 days to setup because 'half of their staff is in illness'. ok, we are humans... the humans catch ills, after all...
2 weeks after, the server need a reboot. we try to enter in the 'instant reboot area' (yeah, we contract it), and the 'instant reboot area' IS OFFLINE ¿WTF?. we send an email. they take 2 hours to info us that around 3 months ago they change the instant reboot sistem to a new IP/site, and (again) around 3 months we did receive the email. WE ARE NEW CUSTOMERS, ONLY 2 WEEKS WITH YOU... ok,ok... no probs... instant reboot... take it easy man... the problem is resolved, no probs...
2 weeks after that, we need change the OS from Debian4 to Windows2003. we send an email to Giga, and they info to us that the change don't take longer of 24h if is only install the OS. the upgrade to windows cost a bit, of course (60€ guest remember), we pay trought paypal, advertise to our customers that the server will be have a downtime of 2-3 days, down the server, and issue the ticket to giga... 3 days after, we have the server down, the customers are in rage, and giga DON'T TOUCH OUR SERVER AT ALL...
as i say, sluggish support... every problem show, Giga shows their sluggish response time and ignores the customer (yeah, that is ME)...
if any of the members of giga Staff read this, and want to resolve this issue, i will be happy to cooperate. i have mails probing all the above.
I have a lot of questions here so if you can't answer them all I understand. even pointing me somewhere where I could get the answers would be appreciated; hardware sites focusing on server hardware, forums focusing on such, etc.
we plan to have three different types of servers:
- db server (self explanatory. mysql. for forums, mysql driven sites.)
- file server (lots of files around ~2-10MB, consistant 70mbps right now, but we want more room for upgrades. needs a LOT of storage room.)
- web server (lots of php files, but also static things like plain html, images, etc. also includes all misc services for the setup-- dns, etc.)
could I be given a rundown for which hardware each of the three should have? I don't need specifics, even just knowing that more ram is important here while cpu doesn't matter as much, or that the fastest disks available are a must, etc would all be valuable info for me. despite that, I certainly wouldn't mind specific hypothetical hardware configs.
for the database server I'm assuming the more ram the better. not entirely sure about the cpu? also not positive on disks...
for the fileserver, how much ram would be practical or useful? disk io will be an issue I'm because plenty of people will be pulling files at once so the disk needs to read from multiple places. scsi (and even raptors) are not an option as we need 750GB+ of space on a reasonable budget. more ram will take some load of of the disks, but how much is neccessary / reasonable?
for the web server I'm assuming cpu first, then ram, but it'll likely need less ram than the db server?
I'm more lost on the disks than anything. scsi on the fileserver is not an option under any circumstances due to $/GB. for the db & web server I'm willing to pay for scsi if the performance increase really does warrant the extra money, but I'd like to be convinced before shelling it out. if you have benchmarks geared at server hardware when it comes to disks I'd really appreciate it.
also, what's the best way to network these together when colocated? each one with a dual gigabit ethernet port and then the communications go to and from the router?
I was wondering if it is possible to cluster 2 web servers and 2 mysql servers with only one server working as load balancer.
I am planning to use LVS (ldirectord and heartbeat).
Let's say I have 3 IPs allocated to the load balancing server.
126.96.36.199 (Main IP) 188.8.131.52 (Web Load Balancing IP) 184.108.40.206 (MySQL Load Balancing IP) If a connection is made to .223 it would pass the request to one of the web nodes. If a connection is made to .224 it would pass the request to one of the MySQL nodes.
Is it possible to do this?
If not, can I run, for example, nginx on 223 IP address to provide forward proxy? (Then it would not be able to HA but the main point is to load balance so)
Also, what would be the best way to keep the data same on both web servers? This is a web cluster for a very high traffic forum with a lot of uploads every hour so it has to do real time synchronization. I heard that DRDB is only one way and not two way so I'm not going to be able to use this.
I am just colocating servers and managing them myself, and renting services off of them. In the future I would like to start offering dedicated servers as well. I am wondering if many companies do this, or if its more of a general practice to just setup as a reseller? The worst part that comes to mind is thinking of how to do billing for the bandwidth per month. With my setup I would only be offering flat bandwidth packages (like 2TB a month) but even so, I cant think of anyway to automate it so WHMCS knows if they went over, if so, how much, etc.
I have recently purchased new hosting with a new supplier which uses a different kind of control panel - cpanel. So before I transfer our organisations website across I want to spend some time playing.
We purchased our domains with 123 reg and the host we have been using for a while is namesco our new hosting package is with neither of these suppliers.
Before I transfer our primary domain to the new host I'm doing a dummy run with one of our other domains and that's where i've come up with this name servers question.
The new host gave me the name of their 2 name servers.
But when I went to my control panel at 123 reg to change the name servers they were not using namesco name servers they were using 123's.
Do I want to change the name servers to the new name servers or not? I'm a bit confused as i was expecting to see namesco names servers?
Say you are renting 2 (or more) dedicated web servers. How do you go about getting it so that www.yourdomain.com goes to one of the web servers? Do you need a 3rd server to redirect the request, or what?
Cannot see my servers from office but sites are up and running. Servers are at AtlantaNap. Maybe weather?
Tracing route to mysite.com [xx.xx.xx.xx] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.1.1 2 30 ms 30 ms 30 ms 10.21.1.1 3 58 ms 30 ms 30 ms at-4-3-0-1710.CORE-RTR1.PORT.verizon-gni.net [64 .222.212.44] 4 44 ms 44 ms 44 ms POS3-0-0.GW12.BOS4.ALTER.NET [220.127.116.11] 5 44 ms 44 ms 44 ms 0.so-3-0-0.XL2.BOS4.ALTER.NET [18.104.22.168] 6 63 ms 63 ms 137 ms 0.so-2-3-0.XL2.ATL1.ALTER.NET [22.214.171.124] 7 63 ms 63 ms 63 ms 0.so-7-0-0.XR2.ATL1.ALTER.NET [126.96.36.199] 8 63 ms 63 ms 63 ms 194.ATM7-0.GW9.ATL1.ALTER.NET [188.8.131.52] 9 63 ms 63 ms 64 ms internap-gw.customer.alter.net [184.108.40.206] 10 64 ms 65 ms 63 ms border2.tge-4-1-bbnet2.acs002.pnap.net [64.94.0. 83] 11 64 ms 63 ms 64 ms giglinx-13.border2.acs002.pnap.net [220.127.116.11 8] 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out.
Personally I would never follow this route (hosting gameserver(s) on a VPS), but maybe some people on these forums do and I'm quite interested in what these people run (game+slots), on what hardware/OS, at which host and their opinion about the performance of it.
Alright, I have been running game servers for about 8 months now, but I am having some issues with a new box I just ordered in Ny. I only have 1 server on it, which is a CS 1.6 server and it is getting HORRIBLE FPS. Now usually when I put a new server on a box it always gets constant fps, so if I set it to 500 it will pretty much stay at 500, this has been the case on 10+ boxes I have. This one is getting from about 100-300 with a few spikes to 500. Now as far as running the game server, I know what I am doing, however this must me an issue with the server.
It is a Dual Opteron 252 with 2gb's of ram.(Plenty to run a high fps server)
The only thing I can think of is maybe the timer set in the linux kernel is too low. If so how would I change this (Never done it before)
Anyone else have similar problems? Any ideas what could be the problem?