Simple Helix - Any Recent Reviews
Oct 12, 2009
As I am about to complete the move of our business sites over to our current Simple Helix account from an overloaded, bogged down VPS, I had noticed a few negative reviews on the forums.
I have had SH account for quite some time. It was hosting a simple PHP page that I couldn't put up on our old ASP server. I had never had any issues with it and when we began experiencing problems on our other sites, we chose to begin the move to SH.
I had heard a few grumblings about it being sold, etc, and actually had our sites moved on to the new servers recently.
After a few initial issues after setup on the new server it has been very reliable and extremely fast.
Before I complete the move, I wanted to request a few more reviews.
We are different than the usual SH customer in that we are not hosting Magento. We are a very professional business looking for a reliable, managed hosting solution. I am having trouble defining a line where it makes sense to switch from shared to dedicated managed hosting.
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Apr 30, 2009
I cannot express this enough: Stay away from Simple Helix!
We switched to them after our last $5/mo host kicked us out without warning. Simple Helix is just as bad but more expensive... Their support system is awful. Our website is down at least once or twice a week without any warning or support.
You cannot talk to anyone in their support. You have to write a stupid ticket. Then you wait and wait until someone decides to open it and read it. The if you are lucky, they will respond to it. But you gotta be REALLY lucky that they respond with something useful. Most of their responses are irrelevant or do not make sense.
Last week my website was destroyed because their server crashed. When i wrote a support ticket, which was answered 24 hours later, they said that I did it! Then they told me I had to pay them to fix the problem. Only when I contacted their corporate offices they got their admin working on it. Even then, it took over a week to fix the website. The admin would only respond when he wanted and sometimes he would ignore my messages to the point where I had to open new tickets to tell them to take care of my original ticket.
JUST STAY AWAY! WHATEVER YOU DO-DO NOT GO WITH SIMPLE HELIX.
It seems nexcess.net is a good host and I am going to be calling them tomorrow to talk to them about switching to them.
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Dec 21, 2008
I plan on opening a local website that will have a forum on it. I think the forum will mostly have members from my area, neighbors basically. I live in Irvine, California and thus wanted a local hosting company. It was really by random chance that I bumped into Vector Level which I found out is based in Irvine as well. Their plans look very reasonable for what I need, just a small forum basically. Speed is important and their website loads pretty fast so that's good.
I've already given them a call and a guy named Robert answered a lot of my questions. Before I order an account, can anyone comment on them? current customers? I searched and found a few reviews but they were a few months old so I don't know if they are still hosting with them. I understand they are a new company which is why I wanted to do my research more thoroughly before ordering.
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Sep 15, 2008
Dallas special Future Hosting is running and I was curious if anyone has a review of their servers?
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May 25, 2007
I'm considering OLM.net and their dedicated server packages. Does anyone have any recent experiences with them and their performance, support, uptime, etc.? The only reviews I seen in here are a few years old.
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Jul 5, 2009
i have this error on my log.
what is this.
72 Time(s): BUG: recent printk recursion!
2 Time(s): Firewall: *TCP_IN Blocked* IN=venet0 OUT= <2>BUG: recent printk recursion!
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Mar 29, 2008
Anyone have recent experience / recommendations for dedicated server hosting Mexico?
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Jan 4, 2007
Does anyone have any recent experience in dealing with XO for transit? Any noticable latency/congestion on their network or at peering points? Overall customer satisfaction?
It seems most have dropped XO from their hosting networks due to issues. Since their recent network upgrade and business division I am wondering if anything has improved. We already are located in an XO facility bringing in other transit and of course the easiest solution for our next provider would be to bring XO transit into the mix.
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May 29, 2008
I've been on FreeBSD for years and I like it. It's a low maintenance OS.
I want to get a new server with RAID-1. My host only offers this machine with FreeBSD 5.4 Release i386.
Most recent stable FreeBSD is 6.2.
From a security standpoint, is it acceptable to run FreeBSD 5.4 Release i386 today?
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May 30, 2009
anybody have any experience with SimpleCDN. We are considering using their Hurricane service to stream our media.
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May 27, 2009
Because i have couple site hosted by both hosting company (DTH=downtownhost and TCH=totalchoicehosting) and have positive experience with them i needed to make decision who will be hoster for my new project.
The problem was by both company and by 99% others that traceroute command is not enabled by default and it is essential for my new project.
After exchanging a couple emails with both companies DTH was winner again because DTH allow on shared hosting traceroute command (in situation that you need it).
Answer from TCH was that only on VPS (semi-dedicated) is traceroute command possible and not on shared envirovment.
I must again praise DTH for the way how they handle with their customers and that they are ready to do everything for their customers. Not wonder that they are one of the greatest hosting company.
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Aug 29, 2008
where I can get a simple SSL certificate for my web hosting business? So my customers feel safe on submitting their information. Is the standard SSL from GoDaddy pretty good?
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Jan 23, 2007
So I was trying to run a backup process in Plesk 8.1 and the whole panel froze up on me (it's happened numerous times before).
Anyway, since the panel was all frozen up I just went into SSH and did a simple "reboot" (also, as done before many times). Only problem is, this time after I did the reboot the server never actually came back online... it seems to be locked up or something, I have no idea what.
I called my host and they are looking into it but they have no idea what's going on either and it's taking them forever to figure it out all the meanwhile my sites are down.... this isn't good.
Does anyone have any suggestions or advice as to why this could be occuring?
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Sep 4, 2007
I have an ssl issued from my domain company and i have hosting in another company.
I have created an CSR with my hosting, submitted to mine domain company so i can have the ssl, and installed in my hosting company.
But now i want to change mine hosting because the hosting company doesn't accept chained certificates..
So if i change mine hosting i could mantain mine old ssl ? or what does i need to do?
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Jul 24, 2007
using ftp via unix command, how do you get all files and sub directories?
get *.*? but will that get sub dir?
btw, how do you get it to switch between ascii and binary for images? does it do that automaticly?
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Jun 12, 2007
Can you see if my site will load for you:
[url]
Then (if it loads) post the stats from the bottom of the page:
Page creation time: (Numbers)
And:
Your Os:
Your Browser:
Some people say my site won't load or is loading slowly for them, but I have no one to test it, thanks. If possible, I need quite a few tests.
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Oct 3, 2007
We are looking at this software. Seems easy enough, secure enough.
Experiences with Simple DNS Plus?
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May 21, 2009
when I get a server it comes with cPanel and I don't have to do much to get it going, but this time I don't need all the bells and whistles. What should I do to get a server with only CentOS to start running a pretty simple web server that just listens on whatever ip? I just want it to run php,mysql, and a web server which I know how to setup already. What I want to know is what else is necessary to setup? Resolvers, the hostname, bind, named, etc?
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Feb 11, 2009
I've recently re-designed my website to WP and my host which I've been with for the last 5 years has suspended my site for system abuse. Is WP no good? They suspended it last week so I added a cache which they said had fixed it, now they've comeback and said its still overloading. My site gets around 500 visitors a day. Does this sound right?
I've already had to ban google bots from my forums because of overloading in the past.
Can anyone recommend a host that can handle a wordpress site that gets 500 visitors a day?
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Dec 27, 2008
I am just posting a simple reviewof my experience with MKOH (My Kind of Host)
Great people they seem from the e-mail correspondences. Just one problem with there automated message upon account setup. Include the name servers.
The support has been prompt during the day and it's been a few hours since I've e-mailed them and heard nothing back and it's nighttime which sort of worries me for the long run. No one around at night.
So, I ordered this morning 10PM EST and the acccount was setup within normal business hours. But since then haven't received a response with the nameservers. I could assume it's ns1.mkoh.com and ns2.mkoh.com but that's most likely not them or they could have multiple servers or even a datacenter or offshoots so I can't assume.
Again, great during the day. Night a bit rough. This is day 1. I will let people know here if this thread isn't deleted what happens after tonight I just think support at night is important in this industry.
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Dec 15, 2008
I was able to reverse the ruleset I had earlier. I have read more and added the following rules set:
target prot opt source destination
ACCEPT tcp -- anywhere anywhere tcp dpt:ssh
ACCEPT tcp -- anywhere anywhere tcp dpt:http
ACCEPT tcp -- anywhere anywhere tcp dpt:smtp
ACCEPT tcp -- anywhere anywhere tcp spt:smtp
ACCEPT tcp -- anywhere anywhere tcp spt:domain
ACCEPT udp -- anywhere anywhere udp spt:domain
ACCEPT tcp -- anywhere anywhere tcp dpt:https
ACCEPT tcp -- anywhere anywhere tcp dptop3
ACCEPT tcp -- anywhere anywhere tcp dpt:domain
ACCEPT tcp -- anywhere anywhere tcp dpt:smtps
ACCEPT tcp -- anywhere anywhere tcp
dpt:cvspserver
ACCEPT tcp -- anywhere anywhere tcp
dpt:webcache
ACCEPT tcp -- anywhere anywhere tcp
dpt:distinct
ACCEPT all -- ip-XXX-XXX-XX-XXX.ip.myserver.net anywhere
DROP all -- anywhere anywhere
I tried to follow this HOWTO:
[url]
It appears to work on most ports. However, when I try a web site on that
server, port 80, it starts but never finishes - never goes to that page. The progress bar looks like it's almost finished but never gets there.
I need to be able to:
check and send mail
serve web site
ssh/WinSCP
port 9999 needed as well as 8080
run DNS
Does that rules set look right?
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May 14, 2008
i want to set about 3-5 servers behind a switch,
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it run about 5-10M only,
i just hope it is reliable and cheap,
can you recommend any switch suit for my needing?
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somebody to write a very simple bash script to me , which will help me to "wget" some text files!
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wget [url]
X changes for evey folder (main group)
Y will change for every file in the folder.
eg:
[url]
[url]
[url]
the next group:
[url]
[url]
[url]
The X value range [1-100]
the Y value range [1-13]
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Jun 29, 2007
I've had to edit alot of zone files and have been trying to find a solution to ease up the work. So far I found a nice perl command which can search and replace pretty efficiently.
I was wondering if anyone here knows something simple to search for a number. Lets say if the number was bigger then a specified amount (say 1 million) then it will add a 1 value to the large number. Of course this will scan through all the zone files in the directory and add the 1 value accordingly.
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Mar 13, 2007
It seems that we are under simple DDoS attack.
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Apr 17, 2007
i have plan on powervps more than 2 years, i not speak english , not understand of linux but the power vps never down for me, i have a problem powervps staff solve in minutes, many times problems caused by me, the vps stability is very great 99.999 percent online, im very happy with power vps, my tanks to the power vps staff very competence and newbie and not speak english friendly.
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Apr 3, 2009
I bought a webhost from hosting provider. But ImageMagick does not work. Hosting provider said ImageMagick is installed.
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Oct 14, 2009
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Sep 29, 2009
How do go about discovering where your bottleneck is with an openvpn setup?
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Im using it to stream video that would normally be inaccessible outside of the UK whilst im in Japan i.e. iplayer.
The problem is its oftenvery choppy and unplayable. Though its good when england is sleeping.
Im new to servers (not to stuff like programming though) so dont know where the problem lies, how to find it out or even where to start looking. For example things ging through my head
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Is it the location of the actual server in the uk? How do i know if there are any better coming from japan?
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etc etc
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