Serverpoint Overcharged Me
Jul 10, 2008
I would heavily suggest against using ServerPoint.
They were ok my first month, only went down a couple of times. But when my 2nd month rolled around they charged my card more than my plan. When I contacted them about it they said quote
"where did you see that you was charged for $39.99...as per our record you was charged for $34.99".
However both my bank statement and the invoice THEY sent me showed $39.99
I expressed desire to cancel my service and they would not even refund me the unused month that they overcharged me for.
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Dec 7, 2007
I have purchased the 256Mb-10Gb-00Gb-£9.00 / $18.00 per month unmanaged plan + 2 dedicated IP address from CheapVPS, paid for the half of year, last month - 12 Nov. 2007, as for now they ask for some more money as they generated new invoice, every time they want £84.15 + £7.50 again cPanel setup charges
For Rus to check the PayPal transaction number: 140444259N989564W
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Apr 22, 2007
how is ServerPoint's VPS? If any one has their service? I just got mine there not long ago. The support were great and stuff. But, I notice that my site loads rather slow. Even slower than shared hosting at times.
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Dec 11, 2008
Does anyone know of issues with ServerPoint - routing, DDoS, other? My server has been down for a while now and I am unable to get to their website - www [dot] serverpoint [dot] com. Anyone from SP on the board or know what's up?
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Jul 27, 2009
I'm looking for the decent VPS solution and would like to have the best option ever for this kind of the services. I was suggested with wansecurity VPS and serverpoint
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Nov 25, 2008
ServerPoint are down (at least my dedicated box), and they are not answering the phones.
The web-chat guy told me that they are under heavy traffic, but couldn't tell me when they expect to be back up, or exactly what "heave traffic" meant - he didn't know if it was a DoS. However, funnily, their own Website is still up.
I've been with ServerPoint for 4 and a half years... I joined back when they were A+ Hosting. But now I am thinking that I may have to go elsewhere, as there have been a few problems with my dedicated server recently (all connectivity issues, not software).
Generally they have been polite and nice when I call, but I'm losing my confidence in their product and service.
Is anybody else experiencing any problems with ServerPoint?
Would anyone like to suggest a competitor that can do a good dedicated box for the $90-$100 range?
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Jul 18, 2008
I am between these two what would you use for a very busy server that you will need support and no downtimes.
Cheap vps is offering the double of their plans as an offer.
Do you have any experiences to help me choose? My website will be really busy must be trustworthy and 24/7 support in case of problems.
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Oct 22, 2007
Quote:
As for MySQL, unlike other hosts, we don't mix web serving and PHP with MySQL database processing on the same servers. We dedicate powerful machines just to MySQL to provide your database based applications the fastest performance possible.
if ServerPoint.com doesn't mix them, it must influence on the performance of the webserver.
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Jan 4, 2008
I seen these two mentioned in a thread, but doing a search on either one here brings up nothing. Just thought I would get some opinions if anyone here uses either of these companies.
serverpoint.com
a2hosting.com
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Oct 28, 2008
Which company would be better to choose for eCommerce hosting simplehelix.com or serverpoint.com?
The first one look like specialized in eCommerce hostting (only two plans, any type of eCommerce carts and magento dowloads, special server type) the seconed is just reliable and also provides support of any eCommerce carts.
What would be better? Where would you rather go?
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Jun 2, 2007
Server: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
Use: my own sites and a few friends, 1 vB: 18K users, 1.2million posts, one IPB: 3K users, 370K posts and about 10 small html sites
so far...
Presales: 10/10, for a couple of days I went back and forth with many questions and different setups, each time they took the time to respond to everything I asked, if i needed more detail they answered, if I didnt understand something, they explained
Setup: 9/10, setup was near perfect, there was some miscommunication on the disks I wanted and the controller to make them work, but they communicated with me the whole way and server was deployed when i was expecting it, took a few days total but I didnt need or expect anything faster
Network: 9/10, no major problems, maybe 3 times in 3 months pings or tracerts were high for 10 minutes or less, each time I opened a support ticket the bottleneck had disappeared before they replied (within 10 minutes) I get 100ms response times from here in VA to the server in NV, west coast users get 25-30ms times, NO network downtime
Hardware/Server: 10/10, knock on wood, absolutely no problems, this thing has ran like a dream, server loads stay low, NO server downtime
Datacenter: 10/10, although I havent had to contact them for any issues i'll give them an initial 10/10 because they own all of their equipment and are onsite, if something breaks, they can walk into the server room and fix it, this is the main reason I chose SP, everything is in house
Support: 9/10, support has been great, SP is not fully managed, support answers anything hardware or network related without charge but you can buy "support" time for anything, and i mean anything else, they also have a 800 number for dedicated customers, response to tickets are within minutes, the only "downside" for me is that on weekends support for dedicated is only via phone, I actually prefer everything via a ticket system, the one problem i had with support was a non emergency ticket I opened on a Friday afternoon was initially replied too and then i guess support went home and I didnt get a response back till monday, no big deal, I could have called them and had it resolved (they are there 24/7), but a note telling me my ticket would not be responded too till monday would have been nice, I also use PSM as a second layer of 24/7 server management
Overall: 9/10, I would give them a 10/10 but we all know nothing or noone is perfect but they are close and they do listen to feedback, I still have a seperately hosted website with them since 2001, I look forward to having a server (or more) with them for just as long and longer
I look forward to creating another review when I reach 1 year, I hope this review has been helpfull
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