Server Crash On Weekly Basis 1and1
Mar 19, 2008
I have a lynix root server with 1and1.com and recently the server has been going down I have no access to FTP/the sites or root. Their support tells me to look in var/log but im not sure what file to look in or what im looking for as far as to why the server would crash.
So far my solution has been to re boot the server and it has been working but i need to find the cause of this...any suggestions on where to look or what to look for?
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Oct 29, 2008
We have a questions for everyone and any help would be greatfull, we are looking to limit disk inodes on a per user basis or server wide. we would like to know if anyone ca referance us as to how this is accomplished.
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Jan 3, 2009
I have in my possession a new server which is running cPanel. For some unknown reason it keeps crashing about every 4-6 hours where I must get a remote reboot done.
Its starting to annoy me that I'm unable connect to anything. What I suspect is high disk red/write. As what I'm finding is over 10k blocks being written per second with only 300 being read per second. I also am not seeing any bandwidth out/in usage being high.
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May 27, 2009
I have a dedicated server with NyNOC and earlier on today the server dissapeared off the net, wouldn't respond to ssh, http etc, nor pings
I submitted a ticket and the server got rebooted, went through the FSCK check and came back up ok, but now I'm concerned as to what caused it
Andy the technician said he couldn't find out the reason why and neither can I
I can only put it down to PERHAPS faulty hardware somewhere?
The /var/log/messages file doesn't say anything useful, the last entries show..
Quote:
May 27 06:41:17 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=ff:ff:ff:ff:ff:ff:00:xxxxxxxx SRC=xxxxxxxx DST=255.255.255.255 LEN=153 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=8778 DPT=11777 LEN=133
May 27 06:56:43 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=ff:ff:ff:ff:ff:ff:00:xxxxxxxx SRC=xxxxxxxxx DST=255.255.255.255 LEN=153 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=8778 DPT=11777 LEN=133
May 27 07:02:56 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=00:14:d1:14:a7:c0:00xxxxxxxxx SRC=xxxxxxxxx DST=xxxxxxxx LEN=622 TOS=0x00 PREC=0x00 TTL=48 ID=0 DF PROTO=UDP SPT=54284 DPT=1027 LEN=602
May 27 07:03:13 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:14:d1:14:a7:c0:xxxxxxx SRC=xxxxxxxx DST=xxxxxxxx LEN=48 TOS=0x00 PREC=0x00 TTL=117 ID=47647 PROTO=TCP SPT=21173 DPT=22 WINDOW=65535 RE$
May 27 13:01:45 server syslogd 1.4.1: restart.
May 27 13:01:45 server kernel: klogd 1.4.1, log source = /proc/kmsg started.
May 27 13:01:45 server kernel: Linux version 2.6.18-128.1.10.el5PAE (mockbuild@builder16.centos.org) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-44)) #1 SMP Thu May 7 11:14:31 EDT 2009
May 27 13:01:45 server kernel: BIOS-provided physical RAM map:
May 27 13:01:45 server kernel: BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
May 27 13:01:45 server kernel: BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000000e7000 - 0000000000100000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 0000000000100000 - 00000000affb0000 (usable)
May 27 13:01:45 server kernel: BIOS-e820: 00000000affb0000 - 00000000affc0000 (ACPI data)
May 27 13:01:45 server kernel: BIOS-e820: 00000000affc0000 - 00000000afff0000 (ACPI NVS)
May 27 13:01:45 server kernel: BIOS-e820: 00000000afff0000 - 00000000b0000000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fee00000 - 00000000fef00000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fff80000 - 0000000100000000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 0000000100000000 - 0000000140000000 (usable)
May 27 13:01:45 server kernel: 4224MB HIGHMEM available.
May 27 13:01:45 server kernel: 896MB LOWMEM available.
May 27 13:01:45 server kernel: found SMP MP-table at 000ff780
May 27 13:01:45 server kernel: Memory for crash kernel (0x0 to 0x0) notwithin permissible range
May 27 13:01:45 server kernel: disabling kdump
You can see it was down for some 6 hours, but I can't find a reason why
Diskspace is ample, there's no odd programs/scripts installed (it's a Centos server running whm with CSF firewall)
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Jul 1, 2008
I reboot my cpanel server twice last night and it had crash
I am now running e2fsck and it's trying to fix the inode thing.. i've been pressing <y> 10000 times! Poor thing my fingers cramp
I've been thinking to mount my primary drive into another cpanel server (not a fresh server) as secondary drive and restore from there. The question is how? I need detailed steps by steps as it's urgent for me..
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Aug 15, 2007
I just got a new server the other day, installed cpanel and all my usual stuff in it.
Then I started transferring some accounts off my other server on the same network. It would transfer small accounts ok but I have this one big account,. the sql is like 300 mb. It would get to the restore on it then the server would crash and be totally unresponsive.
It has to be manually rebooted at the datacenter. There is nothing in any logs. At first I thought it was the load getting hi and doing it but I ran the unix bench and got the load to 14 and it didnt hurt it.
It only does this on restoring big sql db. At the dc they say the screen on the console goes blank.
Ive done looked and cant find anything in the box. Its actually the same exact setup I use for my other servers.
So the dc is looking at it today. Has anyone ever ran into a problem like this and if so what was the cause?
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Feb 16, 2007
What could cause the following on one of our servers?
Rebooted and was fine.
May have happened before, will have to dig deeper into logs.
Running CestOS 4.4 (cPanel/WHM)
Assertion failure in __journal_file_buffer() at fs/jbd/transaction.c:1966: "jbd_is_locked_bh_state(bh)"
------------[ cut here ]------------
kernel BUG at fs/jbd/transaction.c:1966!
invalid operand: 0000 [#1]
SMP
Modules linked in: ipt_state ipt_TOS iptable_mangle ip_conntrack_ftp ip_conntrack_irc ip_conntrack ipt_REJECT ipt_LOG ipt_limit iptable_filter ipt_multiport ip_tables autofs4 sunrpc md5 ipv6 loop dm_mirror dm_mod button battery ac uhci_hcd ehci_hcd e100 mii ext3 jbd ata_piix libata sd_mod scsi_mod
CPU: 1
EIP: 0060:[<f8830dfc>] Not tainted VLI
EFLAGS: 00010216 (2.6.9-42.ELsmp)
EIP is at __journal_file_buffer+0x42/0x221 [jbd]
eax: 0000006b ebx: e5b6d3dc ecx: da83add0 edx: f88361ca
esi: f6da3300 edi: 00000001 ebp: 00000000 esp: da83adcc
ds: 007b es: 007b ss: 0068
Process pdflush (pid: 5216, threadinfo=da83a000 task=cb5ad2b0)
Stack: f88361ca f8835eac f88361b5 000007ae f8836634 e5b6db3c 00000000 dcca5660
e5b6d3dc f7638d68 f7f48200 f8830165 f7f482e4 00000000 00001000 f7638d68
dcca5660 00000000 f8898e42 00001000 00000000 dcca5660 f8898cda dcca5660
Call Trace:
[<f8830165>] journal_dirty_data+0x17d/0x1bc [jbd]
[<f8898e42>] ext3_journal_dirty_data+0xc/0x2a [ext3]
[<f8898cda>] walk_page_buffers+0x62/0x87 [ext3]
[<f889927a>] ext3_ordered_writepage+0xee/0x13a [ext3]
[<f889917a>] journal_dirty_data_fn+0x0/0x12 [ext3]
[<c0178962>] mpage_writepages+0x1c2/0x314
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Jan 28, 2007
we have dual xeon linux server redhat 9 / cpanel
we have a strange crash .... you cant access ftp /ssh / httpd ...
i need to request a server reboot to get access ... and everything after this run ok...
i have check message log .. nothing in it for example
10:20:10 ftp log
11:15:60 rebootlog
also the same in httpd log ...
so as you see there is a gab between the server crash till reboot....
this happen 3 times till now ...
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Mar 10, 2007
The Apache server on one of my box crashed last night and the log file simply states:
[Fri Mar 09 23:51:49 2007] [notice] caught SIGTERM, shutting down
One thing puzzled me is that there are a couple of symbolic links created in Apache home directory:
lrwxrwxrwx 1 root root 25 Mar 9 23:51 build;45f23959 -> ../../usr/lib/httpd/build
lrwxrwxrwx 1 root root 19 Mar 9 23:51 logs;45f23959 -> ../../var/log/httpd
They were created around the same time when Apached stopped.
Has anyone seen similar things like this? What could be the root cause?
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Apr 21, 2007
My server is constantly crashing (halting to dead) and needing reboot literally every few hours. I cannot trace the cause of this whatsoever. Please help out.
CPU/Memory/MySQL Usage shows no accounts in red or yellow zone ....
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Apr 14, 2009
I have a windows 2003 server with Plesk installed. It keeps crashing and requires a reboot every couple of days.
Here are screenshots of event logs and task manager.
Also, its a Pentium HT with 1GB memory, so it isn't too slow for Windows.
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Oct 29, 2009
I have server load like 40.
Nothing lags.
Server has RAM usage 20% and CPU usage goes up to 25%
Swap isnt used at all.
Should I be afraid of server crash incase server load goes up to 60 or 80 without ram and cpu usage rising that much?
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Jun 13, 2008
I have a Linux server running some reasonable setups:
Opteron 180, 4 GB RAM, running 8x 36gb 15k scsi with hardware raid 10 -- this is one of the servers from WebNX advertised here not long ago
Running CentOS 4(?), Apache2/MySql 4/PHP5.2, the normal stuff.
I have only one main site on the server, which runs a pretty old PostNuke CMS in Chinese (0.7.2.3 Phoenix) + PNphpBB2 + Gallery 1.5.7 (all integrated into PostNuke). This site is pretty light in "human" traffic, getting about 20K hits per day.
Now, the problem I have noticed with this site, is related to the many MP3 files stored in the Gallery albums. There are lots of HTTP requests to these files, most maybe from Chinese search engine bots (judging from IP), that slows the server to a crawl and even crashes Apache. This happens in the late hours here when it's day time in China. As a matter of fact I just did a reboot, and in 5 minutes there are more than 1000 HTTP requests to MP3 files resulting in a traffic of 2.1+ Gb. So within minutes, the server is brought to its knees again and I can't even get the "apache status" from CPanel now: "Unable to retrieve apache status".
The company that manages the server for me said there's no security problem here. We have installed an Apache extension to limit the number of simultaneous requests to media files to 1. However that doesn't seem to help.
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Oct 12, 2007
for months my server has been running fine, since about a week ago the server crashed and was up and down
the fault was found to be faulty ram which has been replaced.
now I have had every tom, dick & harry take a look at the server to get it stable again but im still having issues.
The server seems to run fine but crashes when I try and repair or backup my database.
the database is large like 30gig but the server used to do this fine before but it wont now, it get so far then hangs.
Server:
Dual Core Xeon
4GB Ram
2x 250GB HDD
Raid 1
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Dec 3, 2007
My RAM is 2G.
The cache memory of my server is eating, After 2 weeks, the cache memory is below 1G, then the server crashed.
After I reboot the machine, the cache memory back to normal. But it starts to eating again.
I have attached the graph.
I am using lighttpd, php, mysql
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Apr 5, 2007
I have a problem. to buy dedicated server but I don't really know what to buy. I need some kind of stress test for server so that I can be assured that my website won't crash when it will be on front page of digg. Does something like that even exists?
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Jul 6, 2007
The company I work for unfortunately runs their site on a IIS server. I want to install some forum software, vBulletin or phpBB onto the server and run it on the same site. PHP of course needs to be installed to do this.
Boss is worried that putting PHP on same server as ASP might take down the site if something goes wrong. What are the odds of this happening if I follow directions and what steps should I take to install?
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Sep 5, 2007
I am running FC2 with cPanel.
My server stopped responding to everything from http to ping and I had to do a hard reboot on it.
Now, I'd like to figure out what happened but am not sure where to start. I've been sifting through /var/log/messages but can't pin point what I'm looking for.
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Dec 13, 2007
I want to buy vps server from 1and1.com but I am from Turkey. 1an1 said me " The dedicated server packages are only available for US and Canada only ". For this reason I cant buy VPS server from 1and1. is there anybody sell vps and dedicated from 1and1? or does anybody help me for buying vps or dedicated server. I can pay broker price.
I want to use 1and1 because when I send email on 1and1 based server, all mail to inbox. I am building Email hosting company in TURKEY. If you know other hosting company as 1and1. all email going to go inbox. I may work with him.
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Sep 5, 2014
generate crash dumps for apache 2.4.9 at the time freeze or crash in windows environment 2008 server R2.
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Mar 6, 2008
I have yet another new server, however there is a client of which constantly now is bursting ~20 mbit/s month average. Is there a way to limit his ability to burst like this? The bandwidth overages are coming in, and him and I both would rather skip the overage charges and just keep him in range.
The server is equipped with cPanel however I am doubting this can be controlled using this utility.
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Mar 12, 2015
Is it possible to enable ModSec through plesk, and manage exceptions on a per-domain rule basis?
In other words, is it possible to disable ModSec for only one domain?
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May 17, 2014
I am offering an email service through Plesk that archives all mail on a per-domain basis. I am having a hard time finding any real solutions to this. So far, I've found:
MailArchiva
Mailpiler
While mailarchiva seems like a decent solution, I don't know if I can only do on a per domain basis.
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Apr 16, 2008
I've a question about cpbackup.
On certain days web server starts taking both weekly and daily backups.
Is there anyway I can arrange such that when there is a day for weekly backup, it doesn't take daily backup.
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Feb 6, 2008
Cpanel weekly and monthly backups are not exactly an state of the art scripts. Daily backups would be just ok, on the low range of quality, but ok. However when talking about the monthly or weekly copies the rsync process raises so much the load on the server that it is just a waste of time and resources.
I do not want to sacrify any of both backups. However I would like to know if anybody has found an alternate script to manage cPanel backups and substitute cPanel's build in script. Even better, something that does incremental over the month start and we can have daily for all days of the month, not just last friday or last month.
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Oct 7, 2009
So I'm wondering what if anything I can do to get a better ping from my 1and1 server.
It's located in Wayne, PA and my ping floats around 70ms and I'm in South Lake Tahoe, CA. I only ask because there are servers with Peer1 hosted in New York, NY that give me a ping around 20ms.
Thanks for any help or advice.
Its a Windows Server 2008 Web Box.
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Jun 7, 2005
Has anyone here used/using a 1and1 dedicated server?
http://order.1and1.com/xml/order/ServerRoot
From looking at details of what you get it looks great but when you see a good deal you just to question it.
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May 22, 2008
I'm currently running a dedicated managed business server with 1and1 (UK).
As most of you know their level of service leaves a lot to be desired, and from personal experience this has been dropping even more in the past year. Emails to their support staff sometimes take days before I get a reply. And I've been experiencing server downtime that has sometimes lasted for hours before the server has finally been rebooted, and that from a managed dedicated server plan!
Today for example the server went offline at about 11:00 GMT and didn't go back online until 16:00 GMT, so it was down for 5 hours! Even though I had tried to contact the support staff a number of times during this period. This kind of downtime happens at least once per month and I also get a couple of other shorter periods of downtime most months.
I run a site that has been growing in size steadily over the past couple of years, but I don't think it is overloading the server, so I don't think it is anything I've done that keeps crashing and taking the server offline.
The site is currently getting about:8,000 unique visitors per day.
600,000 page views per month.
60GB of bandwidth per month (this is increasing by about 5GB per month).
20GB HD space (but content is constantly expanding so will eventually need at least 50GB)
But even earlier last year when the site's traffic was still only 20GB a month with 3500 unique visitors per day the server was just as unstable!
I've checked the server logs and the server load is averaging at 1.02 with a peak of 2.62, CPU usage is averaging 24% with a peak of 56% and all other system resources are quite low. Are those figures acceptable? I personally thing they look fine and can't see what could be crashing the server.
Could my site's database access activity be crashing the server? The site uses between 26-80 sql queries per page due to the site being a database directory of over 5000 page entries, with each containing a mix of ajax and web2 technologies to deliver its content. Is that creating a high load on the DB server? Not sure as the server, as mentioned above, only has an average CPU load of 1.02.
Anyway. I'm less than happy with the level of support and service from 1and1 for a managed dedicated server. Even if the server does crash, it should be rebooted quite quickly as it is supposed to be managed. So I'm now actively looking for a new dedicated server.
What would you all recommend based on the current load and traffic my site currently requires?
Budget wise I current spend about £60 ($120) per month so don't really want to spend any more than that if possible.
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