Rock-Solid VPS Provider
Aug 27, 2007
As a newly established Australian based web hosting company, we are looking to add a US based VPS, in order to offer US hosting options to our clients.
Put simply, price is no obstacle, while money is short (as it always is in a new business venture), if the service stacks up, then I can write a business case for it, no matter the cost. I've seen figures of $US60 floating around as a "decent" price for a VPS in the US, however, we are prepared to spend a lot more than that to get something rock solid.
Basically, we are looking for something with a decent amount of disk space and bandwidth, and need a host with lightning fast response times (and knowledgable staff). We also would like to get a provider that keeps the machine patched for us, although we wouldn't care if we had to pay more for this service.
As I said, price isn't an obstacle, so show me the best providers for performance and customer support in the US industry.
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Jul 25, 2007
anyone have any expeince with rock my web, good bad or urgley - could only find one review whichw a sogod when i searched.
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May 27, 2008
Can you reccomend - based on your experience - some dedicated hosting provider with a solid freebsd experience ? By "solid" I mean they will be able to provide a decent freebsd installation (especially if a control panel is requested) on tested hardware, rather than setup their standard server, put on it a freebsd7 iso, do a very poor setup then discover something like the raid card does not work as expekted, scratch their head, embarass themselves proposing centos as an alternative, and similar ridiculous behaviour ...
[I am in the market for a middle range core duo with 4gigs ram. Budget around 180$, 210$ including DirectAdmin. 2000GB bw on a 100mbit port. NY, DC, VA datacenters highly favourite, but also a well-networked chicago one would do, I guess].
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Oct 3, 2007
Any know of any good data centers colos in Little Rock AK? Just looking for Little Rock only.
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Sep 14, 2009
My site/e-mail/etc that is hosted by Solid Internet has been down for almost 2 weeks. This is causing me some major problems.
Their support forum doesn't work, their phones go straight to voicemail, their voicemail inbox is full, they don't respond to e-mails or support tickets. I'm not sure what else I can do to find out what the problem is?
I've only just renewed for a further year too so I'm not overly keen on flushing all that money down the toilet.
I don't think I have any site back ups, certainly no recent ones so I don't want to lose everything which I assume I'll need to do to move to a new host?
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Oct 15, 2009
I have been a client of SolidInternet for exactly 7 years back since they were Myacen. I was able to deal with the fact that their customer service was less than desirable.
It was a little better as Myacen but SolidInternet seemed to adopt the philosophy that customer service was less needed.
I was never able to access their forums because it would not allow me to register. For months ever since they changed their site I have not been able to access my account page. So they started to automatic bill me. I did not make a big deal of it because for the most part my site was staying up.
NOW, there is a BIG problem. My site has been down since early Monday evening. TWO of their servers (server 4 and server 8) were down in red on their server status page when I checked up until Tuesday night. Since then, they have removed their support page (and server status page) and replaced it with a page that says "Back Soon." They have also removed their live chat which didn't work once you entered it anyway.
I have emailed them twice at sales@tw.com.au and msn@solidinternet.com since Tuesday night to request SOME kind of update as to what is going on. NO response.
Is anyone else aware of this problem? I am very close to switching hosts. 7 years ago I signed up with Hostpacket and they had only a few people running it until eventually the owner abandoned ship. I chose Myacen because they seemed to have a good track record at the time and good package. Now I get the feeling their level of support has been short staffed as well and it seems like now they just don't care.
Does anyone know anything about what is going on with SolidInternet or experiencing the same problem? Is there anyone from SolidInternet on this board able to give an update as to why two of their servers have been down almost 72 hours?
As far as new hosts I am looking into the following: hostgator, 1and1, ixwebhosting, dreamhost, hostmonster, godaddy. I'd love to go with pair.com but they don't offer enough and are expensive (except for the fact that they do provide great customer service and uptime from what I hear). I want someone with a long track record and good customer support if needed.
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Jun 15, 2008
I'm sure by now we have all noticed the Liquid Web ads for solid state drives by now. These offerings would make for incredible database servers, among other things.My questions is:
How many of you are going to run out and get a solution like this, from liquidweb or anyone else? Why or why not?
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Apr 24, 2008
We're having trouble locating a decent provider for colo'ing a single box in the upper northeast. Only providers capable of the following need reply:
Location: Northeast; New York, New Jersey, Allentown, Baltimore, etc. (not San Diego, not Ogden, not Orlando...)
Space Needed: 2U-4U or 1/8th rack for one 2U server
Bandwidth: <1mbps (avg 56kpbs-384kbps/20-100Gb of transfer)
Providers: Dual path, with at least ONE TIER ONE in the pair.
Connections: 3 Ethernet: 2 for failover team, 1 for remote admin. (ILO)
IPs: 32 (29 usable), or more (can provide justification).
Backup generators, Liebert cooling, etc.
If you have a single Tier 2 or 3 provider... or if have a rack in your garage... or if you have an old D-Link switch in an open rack... or if you want $200-300 per month for a single 2U server to consume little more resources than the rack space... forget it.
If your company can meet those simple requirements and are willing to provide a detailed SLA committing to those requirements at a reasonable rate, please PM me. Sorry to sound snide but we're frustrated by "we're the best" only to find out that they have crappy connections and/or want $10 per amp for a power cord and/or $1 per IP address and/or and/or...
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Dec 26, 2007
Did anyone see that anywhere?
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May 8, 2009
i am considering moving over from a dedicated server to a VPS solution, but host files via a CDN provider.
Can people give me their experiences of CDN providers please.
In particular i am looking at:
The prices they are paying
The quality of their bandwidth
The speeds they are getting (average)
Is your provider a reseller of another
Am looking to make available a variety of files from PNG, PSD, Vector and ISO files. Some of the files are as big as 10GB in size. I know some providers only manage certain file types.
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Jan 22, 2008
I've shortlisted 5 VPS providers for hosting a user-generated news site, please post your insights on them, particularly on these issues
1.Support
2.Upgrade features and scalability
3.Performance
1.mxhub.com - 12GB 250GB 128M Ram $19/mo
2.dediwebspace.com - 30GB 400GB 256 MB (Gauranteed) $20/mo
3.jaguarpc.com - 10GB 150GB 128MB (Gauranteed Ram) 512MB (Burstable) $20 /mo
4.knownhost.com - 10GB 256 MB(768 MB Burstable) 200GB b/w $30/mo
5.vpslink.com - 20GB 500GB bw 512MB Ram $40/mo.
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Oct 28, 2008
Anybody know a very good Xen VPS provider in the UK? All I can find (and I have look around a lot) is either a brand of VaServ or has a website is completely built with images and is just too stupid to be of a real hosting company.
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Dec 1, 2008
if we can really know the #1 provider in the world.
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Oct 12, 2007
I got a VPS, I have
ns1.mydomain.com 123.123.123
ns2.mydomain.com 123.123.124
For all my sites I used the first Ip until recently I tried to use the second ip for a particular site
Every thing went alright, I thought my site with second ip is working until yesterday I received a Call from India and the guy told me that he could not view my website because he got some thing like Network error DNS failed
I checked my site it was loading, I asked my provider and he says nothing is wrong and he can view my site
I checked
[url]
I got this Error
ERROR: Although you have at least 2 NS records, they both point to the same server, resulting in a single point of failure. You are required to have at least 2 nameservers per RFC 1035 section 2.2.
I talked with my provide but the response was this
''''''''''
This message will show up always when dnsstuff is able to detect that both nameserver names are pointing to the same physical system. This message doesn't affect connectivity and/or performance.
'''''''''''''''''''
Do I have two IPS or One IP Is this a common practice? I do not want to feel suspisious of the host and those guys are nice and supportive
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Jul 21, 2007
Is Xen really as good as claimed?
Who is the best provider with Xen VPS offerings.
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Apr 18, 2009
im interested in selling SSL certificates, but i dont want to resell them, i'd like to sign them myself. What is out there to do this and how would i go about doing it?
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Jan 25, 2009
I am looking for a VPS to host some personal sites.
Data is very important.
My budget is under 20 dollar per month. DirectAdmin is preferred. ( No lxadmin or webmin)
The VPS provider must be in business for more than 1 year.
Anybody know such a provider?
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Mar 23, 2009
What is the best hosting provider? Host Gator?
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Jan 13, 2009
I've been having a rough morning with my hosting.
They're claiming that the problem is with the upstream provider.
So I had a question for all you smarter than a 5th grader guys.
When there's a problem with the upstream provider, shouldn't all my IPs go down?
I have a /24 with hosted with these guys, but some IPs are up while others keep going up/down.
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Apr 8, 2009
Does anyone have experience with a good IRC VPS provider? I want to run an couple of BNC's. Unmanaged is fine. My budget for this would be $20/month.
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Oct 2, 2009
I've been thinking about getting a dedicated server in the EU, as the UK is just to expensive to rent a dedicated server.
I've read reviews of the two hosts I found on the net (OVH and 1&1) and none were all that favourable. (Especially 1&1 heh)
anyone recommend some alternative EU providers? or perhaps any reasonable priced UK services?
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Dec 30, 2008
Has anyone else here experienced terrible support responses.
Over a week ago I submitted a request to resubmit new CSR requests for 2 SSL certificates. I've ended up emailing 2 departments and trying to phone for a response.
When I phone the only response I've ever had is an answering message saying leave a message or email for a faster response!
The only email response I've ever had is a single reply saying I need to email a different department and a request has been forwarded to the correct department.
I aprreciate these are budget products but this is a dreadful support level and I'm seriously thinking I'll never purchase any of this company's products again, what if I purchase on a clients behalf, delays like this arent going to look good at all. I also appreciate its a seasonal period but come on, over a week!
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Mar 9, 2008
I have a budget of around $400/m for a Dedicated Servers in LA. I Understand there are a lot of options but I was hoping you guys could point me in the correct direction for the best global connectivity. Im assuming since LA is so diverse in its x connects there should be one provider out there with outstanding bandwidth and a lot of connects to different providers.
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Jan 18, 2008
I have been researching the vps market for a month or so now and have started to compile a list of questions to put to vps providers who get short listed. I would love some contributions!
1) What is the cpu and how is cpu capacity distributed, by account number limits, by assigning a certain number of mhz, is the asisgned capcity burstable?
2) ram is usually clearly advertised but who scalable is it? Can you add just extra ram or do you need to upgrade to the next package. Is it burstable and with what constraints.
3) are there any limits for the number of processes (shared hosting providers may limit processes to only a few, 15 for instance before terminating them). This isnt advertsised but need to be answered for dynamic sites with high traffic.
4) Number of simaltanious connections, both from individual Ips to the sites/account or to pop3 accounts. If the pop3 account sim con is low its will be annoying when trying to donwlaod email from several of your sites at the same time....attempts after the X number will fail.
5) Will your account have assigned bandwidth or will you just be sharing whatever connection 10/100mbps with the other uses on the server. This isnt such a big deal as a lot of servers will be streched to output 100mbps of data. If the connection is a 10mbps one then its much more important.
6) if you're used to a certain type of control panel make sure they have it and at what possible extra cost.
7) Check their terms and conditions for liability regards lost data. I chose a hosting company beofre because of their superior back up system, turns out they didnt use it and I lost 5 weeks of data (about $4000 loss for me). Their t & C avioded libility for any losses inspite of the fact that they advertises the b/u facility as a special feature.
8) quiz them on "Monitoring" and "Management". Us hosting novices may see these as the same thing but hosting companies do not. Monitoring is knowing that something is wrong, management is doing something about it. Many vps providers advertise full management but wait to be asked to fix problems that could have been lossing you money for days till one of your kind users lets you know.
9) What is their infrastructure...power, location, connectivity redundency like (ie how many T1,2 or 3 do they have and is that enough).
10) Support. Is it in house or outsourced....the later is bad as they are usually given little power to do anything and you have to wait longer for an inhouse guy to get off his lazy boy.
11) Do they limit the number of emails per period (ie like 500 per hour). This wont affect some but for those of us who have large memberships to send newsletters to this is a non starter.
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Sep 2, 2008
I am currently on shared hosting (i will not mention who with) however since I have been with them my site has been down about 4 times. The good thing is my site hadnt launched it was just a placeholder page so nothing critical.
Due to the above issues, I think i might want to get a VPS, it is essential there is no downtime, its a new site and I dont want our reputation to suffer due to downtime.
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Dec 4, 2008
One of my client is ask me what is the difference between an INDIAN hosting provider
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Jun 8, 2008
Does anyone know a good / cheap belgian VPS provider. I have a hosting client looking for a close to home server.
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Aug 7, 2008
Could anyone deliver a review about Inno as a VPS provider? Support, server resources etc...
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Mar 10, 2008
Who are the DNS service providers that offer reserve dns setup.
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Feb 9, 2008
I look for a reliable provider in NL or DE with support in English.
I need powerful servers (Dual-Core and Quad-Core, Up to 3HDs and "cheap" bandwith price), and in the future the possibility of having private racks.
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May 16, 2008
There are plenty of people searching the hosting provider. Below article for them.
At the time of selection of hosting provider, you need to consider some of the points like below:
1) Server speed is the best or not? For that you can ask to hosting provider that they can able to give demo account and if yes then check your requirement with that and then purchase.
2) How much space do you require and how much money are you spending. For this you need to search the cheapest and reliable hosting provide.
3) How much bandwidth, database, Email account, ftp account, Support are considerable.
4) If developer need to use joomla and other tool then you need to clarify your specific requirement for the same
Let us know if you like to know more about hosting provider.
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