NYNOC Exit Review - Read Before Purchasing

Nov 30, 2008

As many of you may have already read my initial review or the New York NOC I wanted to leave an additional exit review of the company and share a personal recommendation.

It started a little over a month ago when I jumped VPS providers and initially purchase 2 VPS plans . Initially the boxes were rock solid. I could get to my websites, admin area, and have support tickets responded to in a timely manner. Roughly a week later I ended up moving another site to it’s own VPS . This is when I noticied my first issues. CONSTANT ERROR MESSAGES stating the backend was down and to please restart it.

I would launch a support ticket, roughly 2 hours later the backend would be rebooted and I could once again access the admin panel and do what I needed to. Like clockwork when I would try to login again later to my admin panel I would be hit again with the backend was down (hypervm would be in a constant refresh). Sometimes my sites would remain online and sometimes they would go down too. This got frustrating but was bearable (I thought). Within a few days I see a BIGGER problem arise. I woke up one morning to find error alerts coming in and realizing 2 VPS’s had been offline for hours on end. I again launch another support ticket for the backend to be rebooted. I get a response everything is ok so I go about my day. I later receive an e-mail stating all of my sites were showing a mysql connect error and panic. Come to find out they had corrupted this time when the backend went down, I repair and optimize and everything is ok. VERY next day I wake up and check my nightly logs to make sure the nightly backup was loaded onto my home server. I don’t see it and find I received an e-mail from lxadmin stating it could not backup the database. Once again…..corrupted. This has been going on since that time frame on almost a daily basis. The backups are iffy if they will come in since when the backend gets overloaded and crashes in the middle of the night, it immediately corrupts all db’s on the VPS. I could understand 1 VPS doing this…..but 3? Come on….

Now comes Thanksgiving, my boxes go down for roughly 5 hours before reboot and once again I have to repair them on a blackberry with ssh since I am away (never fun to type that on a bb). I am back online and go about my day…….then…..Friday. My box goes down at 5pm…..I send in a support ticket to have it rebooted. The next morning at 11am it finally gets turned back on and I get a response that it must have been on my end since everything looks ok from there (granted 3 monitoring services were all showing it down). Once again…..corrupted. I rebuild and think the SLA was 99.9% so I send in a nice message to ask about it. Here is the response:

Posted: 11/29/2008 12:33
Hey Guys.
Since one of the VPS accounts was down for 17 hours do I qualify for the 99.9% SLA?
(3 Monitoring Services show the outage happened at 5:34PM last night and I have recovery notifications for this morning at 11:16AM)
IP Address: 71.76.239.xx Andy
StaffPosted: 11/30/2008 20:49 Hi Ryan,
Unfortunately our SLA applies to network uptime and not power or hardware related.
I'm sorry for the inconvenience.
The New York NOC Inc.
Visit our new forums! [url]

So……99.9% SLA does not cover if no one is in the datacenter to reboot the box because it is off-line…..I thought SLA’s covered your box being on-line, am I wrong?

So now after too many corruptions to count, support taking longer and longer in between responses I am left looking over my books. Last year alone between Thanksgiving and the following Sunday I brought in roughly $2300 dollars in sales. This year for the past 4 days I have brought in $10…… I have had some longtime recurring customers so I asked them for any feedback on what we could do to earn there business again. Out of 40+ people all but one stated that if I could fix the sites downtime they would return (the other responses was of course to lower prices). Second suggestion they had was to fix my e-mails from ending up in their spam box. Yes I was sold ALL dirty ip’s which had all been blacklisted. Some major isp’s worked with me and allowed me in…(some)

Before I get flammed for choosing these guys, they truly were great up front so obviously I got fooled. I have no doubt they are great for some people but I simply can not drive my business into the ground because I went cheap and in the end got what I deserved. I moved to futurehost today and almost **** myself when a response ticket was answered in under a minute (kinda scary for a low priority ticket).

With this said, before you consider NewYorkNoc simply ask yourself if your business or site is important to you, if you can afford to lose business, and if you want constant downtime along with mysql corruptions daily. I am not saying they are the worst as they were helpful at first. Just EXPECT that when the deal is that good, you are being oversold. There is no other explanation in my books.

To sum this up:

Uptime: 3 out of 10 (there were up sometimes)
Customer Service: 2 out of 10 (would have given higher I did not have to repeatedly e-mail over the backend issues)
Price: 10 out of 10 (admit it, the price point these guys have is good)
Value: 1 out of 10 (I made a bad choice, I lost a ton of money in business and now have to work hard to recover my losses and rebuild relationships)
Recommend to others: 2 out of 10 (why 2? This place might be good for offsite backup maybe?)

This review is NOT out of spite due to my recent downtime. This review is merely my opinion and personal experiences and not written to bash NYNOC. If your happy with them then you are doing well. If you are considering them…….I urge you to think elsewhere. All my data is off the VPS and I am running before the backend crashes again corrupted my DB’s.

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NYNOC 6 Months Review

May 9, 2009

Decided to give a VPS a try back in November. Ordered through one the sales advertised in the offer forums, got set-up in less than 12 hours.

In terms of performance, the VPS works fine.

In terms of service, this is where the ball is dropped.

The issue is that they set me up in LA, and I'm on the East coast. So I've contacted support, asking if a move was possible. When they said yes, and I've confirmed that their offer to move it during the night was fine, I've even shut everything down to make things smoother.

The next morning, I receive an email telling me I will get another one once it's done... the following day, I receive an email that it can't be done, as I have a x64 OS and there is no space on the node.

So I let this slide, and decide that sometimes you just have to bite the bullet and decided to offer them to BUY another one, this time on the East coast, if they could offer me the same setup as I have on the West coast. They've agreed, and I did the order as they requested... That was around noon 2 days ago, and still nothing today...

For another example, I've requested a ticket because the /dev/tun wasn't configured properly in the container... I don't know what they did, but it corrupted my VPS so bad that I have to re-initialise it completly. Another example: I've posted a ticket that their gentoo image is faulty (no network support at all!), and to my knowledge this was still not fixed.

So yes, NYNOC has some cool ideas like an online chat, even offered an EYEOS desktop, forums, tips, and great prices... but for me now this ain't worth it much and will be canceling my accounts. I guess coming from VPSFarm has spoiled me (instant setup, quick support), and will be looking for a new provider.

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Exit Review: Dediwebhosting

Jun 11, 2008

I signed up with with Dediwebhosting in November of 2007 and canceled my service on good terms June 1st 2008. It was my first experience with a dedicated server and, at the time, my primary focus was a budget solution.

The server was used for hosting my web design clients (around 50), which were mostly smallish & semi-dynamic websites with an average of 4GB/month bandwidth per account. The domain linked in my signature was one of the sites hosted on the server.

Setup & Billing:

Being completely new to dedicated hosting, their sales team was very friendly and helpful with my novice questions. When I was ready to order, I faxed my photo ID & credit card info to them and was set up within a day. The entire process was a lot less painful than I was expecting.

I went with their B600 package (P4 2.8ghz, 1GB, 129GB HD, 100Mbit, 600GB Transfer) - which fit perfectly with the budget I was working with (85.00 + extra for cPanel).


Although they don't provide any management services, their support department was always quite fast (around 30 minutes) in taking care of any rDNS or IP requests I had. They also made a very good effort in trying to help me with some issues I was having with AOL's mail server (which never got resolved, but was no fault of their own).

Also, I think it also bears mentioning that their support personnel sound like real people. Instead of getting 'it's fixed' or 'this has been done' responses....they usually responded in complete (even multiple) sentences. That may not be important to you (and I don't really mind the short responses), but it was something I noticed and was appreciative of.

Reason for leaving:

Aside from the inability for my hosting clients to send/receive mail from AOL accounts (which was a big deal for the type of people I host), my primary reason for leaving was that my design business was growing and I was ready for an upgrade to more powerful hardware. I found a great deal on a dual-core system with Pacific Rack and decided to move on. I was also hoping that moving to a different data center would clear up the AOL problems (which it did).

They were quick to process my cancellation request - so no problems there.

Overall Experience & Recommendation:

Aside from the AOL issues, my experience with Dediwebhosting was very positive (and I don't blame them for the AOL issues). Their support was friendly, fast and they made an effort to help me with an issue that went beyond their service agreement.

As mentioned above, I rarely received complaints of service or network issues from my hosted clients...so I can vouch for reliablity. As my first dedicated server, I can also say that they helped to make the experience much less intimidating than I thought it would.

Their website is kind of ugly and in need of an update...but as a designer, I'm overly-critical of such things.

So yes, I would definitely recommend Dediwebhosting to someone looking for an entry-level, budget solution (they offer bigger systems, but entry-level is the one I have experience with). I can't promise that AOL would work for you...but I don't think you'd be disappointed with everything else.

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SiteManaged.com - 100% Reccomended Web Host, Read My Review!

Apr 21, 2009

I've been registered on here for about 4 years now, and in this time I have had 4 different web hosts. I've had a total is 7 hosts since I launched my first website back in 1999. I host 7-8 websites, and a few recieve substantial traffic due to them being "official" websites for music artists (one multi-platinum selling musician). In 2007, I found a fantastic hosting company based in the US, who were charging me a LOT of money each month for a Managed Dedicated server. However, last Xmas I decided to seek a cheaper alternative but with the same service, and I thankfully found it at;


Now, I dont know if I should post this, just remove the thread if so. But since moving to SiteManaged.com in January 09, I am saving over half of the money I was spending with my previous host.... and the support is even better. Yesterday they kindly and swiftly fixed something on my actual website within 24 hours, that was an error caused by me. I have had 100% uptime, and the server speeds are the best I have ever had.

Total quality. I'll never look elsewhere to host my sites.

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Server Crash With NyNoc

May 27, 2009

I have a dedicated server with NyNOC and earlier on today the server dissapeared off the net, wouldn't respond to ssh, http etc, nor pings

I submitted a ticket and the server got rebooted, went through the FSCK check and came back up ok, but now I'm concerned as to what caused it
Andy the technician said he couldn't find out the reason why and neither can I
I can only put it down to PERHAPS faulty hardware somewhere?

The /var/log/messages file doesn't say anything useful, the last entries show..


May 27 06:41:17 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=ff:ff:ff:ff:ff:ff:00:xxxxxxxx SRC=xxxxxxxx DST= LEN=153 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=8778 DPT=11777 LEN=133
May 27 06:56:43 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=ff:ff:ff:ff:ff:ff:00:xxxxxxxx SRC=xxxxxxxxx DST= LEN=153 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=8778 DPT=11777 LEN=133
May 27 07:02:56 server kernel: Firewall: *UDP_IN Blocked* IN=eth0 OUT= MAC=00:14:d1:14:a7:c0:00xxxxxxxxx SRC=xxxxxxxxx DST=xxxxxxxx LEN=622 TOS=0x00 PREC=0x00 TTL=48 ID=0 DF PROTO=UDP SPT=54284 DPT=1027 LEN=602
May 27 07:03:13 server kernel: Firewall: *TCP_IN Blocked* IN=eth0 OUT= MAC=00:14:d1:14:a7:c0:xxxxxxx SRC=xxxxxxxx DST=xxxxxxxx LEN=48 TOS=0x00 PREC=0x00 TTL=117 ID=47647 PROTO=TCP SPT=21173 DPT=22 WINDOW=65535 RE$
May 27 13:01:45 server syslogd 1.4.1: restart.
May 27 13:01:45 server kernel: klogd 1.4.1, log source = /proc/kmsg started.
May 27 13:01:45 server kernel: Linux version 2.6.18-128.1.10.el5PAE (mockbuild@builder16.centos.org) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-44)) #1 SMP Thu May 7 11:14:31 EDT 2009
May 27 13:01:45 server kernel: BIOS-provided physical RAM map:
May 27 13:01:45 server kernel: BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
May 27 13:01:45 server kernel: BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000000e7000 - 0000000000100000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 0000000000100000 - 00000000affb0000 (usable)
May 27 13:01:45 server kernel: BIOS-e820: 00000000affb0000 - 00000000affc0000 (ACPI data)
May 27 13:01:45 server kernel: BIOS-e820: 00000000affc0000 - 00000000afff0000 (ACPI NVS)
May 27 13:01:45 server kernel: BIOS-e820: 00000000afff0000 - 00000000b0000000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fee00000 - 00000000fef00000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 00000000fff80000 - 0000000100000000 (reserved)
May 27 13:01:45 server kernel: BIOS-e820: 0000000100000000 - 0000000140000000 (usable)
May 27 13:01:45 server kernel: 4224MB HIGHMEM available.
May 27 13:01:45 server kernel: 896MB LOWMEM available.
May 27 13:01:45 server kernel: found SMP MP-table at 000ff780
May 27 13:01:45 server kernel: Memory for crash kernel (0x0 to 0x0) notwithin permissible range
May 27 13:01:45 server kernel: disabling kdump

You can see it was down for some 6 hours, but I can't find a reason why
Diskspace is ample, there's no odd programs/scripts installed (it's a Centos server running whm with CSF firewall)

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NYNOC - Perverse People Or Industry Standard

Aug 7, 2008

I recently moved a client of mine to a dedicated server with a hosting company called the NYNOC. After losing a few weeks of data for my client in the incedent described below, I am wondering if what happened was industry standard, or this was a case of choosing the wrong hosting company.

After signing up and paying the initial hosting charge, I received two notices - one on 18 july, and the second on 26th july - for a bill that was due 25th july.

On 2nd august I get a complaint from my client saying the website is down. I figured the hosting company had cut me off for a late bill. Fine, I figure i go and pay the bill and the reconnection charge and they put me back on.

After waiting 8 hours to get a support person (they dont have 24 hours customer service), I was told that I no longer had a account with them! No client log in. No server. Nothing. The disk was wiped clean and the server was sold to another customer. Without any warning that this would happen.

So my client lost a few weeks of customer data and I lost my credibility.

I was just wondering if this is standard practice in the dedicated hosting industry, or these guys are just bad news.

One more thing. When you talk to these people (they have only one customer support person) its almost as if they really really dislike their customers. As in, they talk down to you even as they exhibit complete disregard for your interests. This I know is not an industry standard. I have several accounts at Hurricane Electric, and they are tops. Unfortunately they do not offer well priced dedicated hosting.

I think I will try Interserver next. I spoke with one of the support guys on AOL late at night, and they seem good, and more importantly, are able to have a pleasant conversation with their customers.

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Jun 17, 2007

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Nov 12, 2007

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Oct 23, 2009

I've been searching Google for a few days in hopes of finding companies that take off lease server equipment (sometimes almost brand new) and auctioning it off to people.

I've been buying alot of equipment through resellers of these places but I would like to cut out the middle man expense and bid for myself.

For example. This week I purchased ten Dell PowerEdge R200's with X3220 Xeon CPU's in them. These are fairly new. I don't want to buy first generation single-core xeon servers.

Look forward to finding out who is supplying these people.

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Aug 12, 2008

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Now before you mention it, yes I would like some traffic from the site, but I'd much rather not see another standard site published by a company that buys old domains and sells them on. It's extremely frustrating when you click on a link and get a site filled with google adwords, absolutely no information and a "Buy this domain" link.

I'm not planning to automatically redirect anyone to my site from it, but rather post some information on what's gone on and a list of where they can find the information they were probably after including sites that I do not own.

What is the best way to purchase the domain?

How can I find out exactly when it will run out and be available?

Is there any way to preorder it or anything like that?

The only info I can find is:


Whois Server: whois.easyspace.com
Referral URL: [url]
Status: redemptionPeriod
Updated Date: 29-jul-2008
Creation Date: 19-jun-2000
Expiration Date: 19-jun-2008

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Jun 28, 2007

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Jan 5, 2009

Will it be a problem if I purchase a SSL certificate, but my current webhost doesnt support it?

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Mar 30, 2007

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Plesk 12.x / Linux :: External Services To WHMCS For Purchasing?

Jul 13, 2014

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Exit Signal Bus Error (7)

Jul 9, 2008

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[notice] child pid 2105 exit signal Bus error (7)

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Imagettftext :: FreeType Library Not Available, Function Does Not Exit

Jul 19, 2008

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[notice] Child Pid 763 Exit Signal Bus Error (7)

Jul 11, 2008

Recently the Apache recompailed with eAccelerator after that the below error log has created and also the Apache got crash when reach high traffic.

[notice] child pid 13013 exit signal Segmentation fault (11)
[notice] child pid 13054 exit signal Segmentation fault (11)

Due to this problem I ran the /scripts/upcp --force and again recompailed the Apache with eAccelerator.

later the signal Segmentation fault error not created but instead of above error the following error has been creating. And also again recompailed the without eAccelerator still the below error creating.

[notice] child pid 763 exit signal Bus error (7)

Server Details.

Apache 2.2.9
PHP 5.2.5
MySQL 5.0.5 (Runing Seprate box)
eAccelerator 0.9.5

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Child Process Xxxx Still Did Not Exit, Sending A SIGKILL

Dec 25, 2008

i have 1 VPS with 512 MB Of Ram with direct admin there is 1 website on this server
but much times it is in hang!

i see apache logs there are much look like this error on this :

"child process 28339 still did not exit, sending a SIGKILL"

i had downgraded apache from 2.2 to 1.3 but probelem not solved!

i think there is a problem on Apache!

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Jan 16, 2015

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Code On Line 1 Error In My_thread_global_end(): 3 Threads Didn't Exit

Jul 15, 2007

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Aug 25, 2014

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Non-zero exit status returned by script. Output stream: 'Failed to install site: Not Found '. Error stream: 'Failed to install site: Not Found '.


[2014-08-25 17:13:04] ERR [util_exec] proc_close() failed
[25-Aug-2014 17:13:04 Europe/Berlin] PleskUtilException: '/opt/psa/admin/bin/sappmng' '--run-application-script' '--script-file-name=configure.php' '--script-name=remove' '--script-language=php' '--user-name=xxxx' '--application-full-name=file:////opt/psa/var/apspackages/ePages-6.10-8b4212cd8-fdd0-5e46-5949/cache' failed with code 1.

[Code] ....

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Jul 17, 2008

We have been dedicated server. In that the following error has been creating Its making severe issue Please help me to resolve this issue.

#grep 'exit signal Bus' error_log

[Wed Jul 16 21:18:45 2008] [notice] child pid 19433 exit signal Bus error (7)
[Wed Jul 16 22:12:56 2008] [notice] child pid 22194 exit signal Bus error (7)
[Wed Jul 16 23:08:53 2008] [notice] child pid 31096 exit signal Bus error (7)
[Wed Jul 16 23:30:29 2008] [notice] child pid 1139 exit signal Bus error (7)
[Thu Jul 17 00:09:58 2008] [notice] child pid 3336 exit signal Bus error (7)
[Thu Jul 17 00:28:03 2008] [notice] child pid 6256 exit signal Bus error (7)
[Thu Jul 17 00:53:55 2008] [notice] child pid 7459 exit signal Bus error (7)

Memory and Hardware test passed (DC people checked). Reload RHEL4 OS with 64 bit.

Server Details:
CPU : Intel(R) Xeon(R) CPU X3210 @ 2.13GHz (4 CPU)
CPU MHz: 2133.413

RAM : 4 GB
Apache : 2.0 (Previously tested with 2.2.9)
PHP : 5.2.5
MySQL : 5.0.1 (Running separate box)

Current Apache Settings:

KeepAlive On
MaxKeepAliveRequests 0
KeepAliveTimeout 5
UseCanonicalName Off
<IfModule prefork.c>
StartServers 5
MinSpareServers 5
MaxSpareServers 10
ServerLimit 2000
MaxClients 2000
MaxRequestsPerChild 0

Previous Apache Settings:
(Tried with below apache settings on that time also the signal bus error created )

Apache 2.2.9 with eAccelerator compailed.

KeepAlive Off
MaxKeepAliveRequests 50
KeepAliveTimeout 10
UseCanonicalName Off
<IfModule prefork.c>
StartServers 16
MinSpareServers 8
MaxSpareServers 64
ServerLimit 500
MaxClients 500
MaxRequestsPerChild 10000

Compiled in modules:

Apache Server compiled with....
-D APACHE_MPM_DIR="server/mpm/prefork"
-D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
-D HTTPD_ROOT="/usr/local/apache"
-D SUEXEC_BIN="/usr/local/apache/bin/suexec"
-D DEFAULT_PIDLOG="logs/httpd.pid"
-D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
-D DEFAULT_LOCKFILE="logs/accept.lock"
-D DEFAULT_ERRORLOG="logs/error_log"
-D AP_TYPES_CONFIG_FILE="conf/mime.types"
-D SERVER_CONFIG_FILE="conf/httpd.conf"

Running single website with drupal based flash arcade website. Per day 2500 visitors and 150 users online normally.

I am almost 3 weeks to resolve this issue.

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Mar 6, 2008

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Yesterday I was blasted by my client that I have deleted files on the server and it had caused the site to go in disarray and they had to upload everything again.

I didn't delete anything, only copied, and after some arguments (naturally I am not happy with the allegation put on me) I was able to get the FTP log, but I don't really know how to read it, I am hoping that someone here would know and be able to assist:

HTML4Strict Code:
Tue Mar 04 16:49:29 2008 0 xx.xx.xx.xx 9365 /home/APP_NAME/public_html/user/add_room.php a _ i r xxxx ftp 1 * cTue Mar 04 18:20:02 2008 0 xx.xx.xx.xx 3909 /home/APP_NAME/public_html/About.php a _ o r xxxx ftp 1 * cTue Mar 04 18:20:04 2008 0 xx.xx.xx.xx 6046 /home/APP_NAME/public_html/affiliate-join.html a _ o r xxxx ftp 1 * cTue Mar 04 18:20:08 2008 0 xx.xx.xx.xx 6158 /home/APP_NAME/public_html/affiliate-join.php a _ o r xxxx ftp 1 * c

I have replaced the IP, application name with x.

I am guessing that *c means copy, but I don't want to make fool of myself when I confront them with this. Assuming that *c is copy what would be the command for delete?

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/tmp 4.9G 64M 4.5G 2% /var/tmp ....

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r any thing in kernel to do fix it

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Even though support fixes the problem within 15minutes of my support ticket, my server is down for hours because I don't know its down to then raise a ticket. I asked support why it happens and they never tell me... just tell me to read the logs but I'm not technical enough to understand linux logs etc.

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