Installing GD :: Could Not Ensure Pkglist

Jun 25, 2008

I have PSM and i just found out that even though they initiated my server they dont support GD on the initially installed apache 2.

I really need a simple solution like GD to create simple thumbnails about 4-5 times per day.

So PSM offered to downgrade the server to apache 1.X, i'm not sure this is right and needed to be done just to get simple GD functions.

I'm with fairly limited server management skills, thats why i have psm.

So i googled this topic and found out i can use Cpanel's builtin apache builder to rebuild the same web server with GD,
I got this error:

file /etc/fonts/conf.d/30-aliases-fedora.conf from install of fontconfig-2.4.1-7.el5 conflicts with file from package fontconfig-2.4.1-6.el5
Error Summary
-------------
Could not ensure pkglist 'zlib1-devel, expat-devel, gettext, automake19, libstdc++.x86_64, libpng-devel, libopenssl0-dev, expat, openssl, gcc-c++, glibc-devel, libpng-dev, zlib-devel, zlib, bison, autoconf261, gmake, libXpm, libjpeg-devel, openssl-devel, automake, coreutils, libtool-libltdl-devel, libopenssl0, openssl-dev, libtool, patch, libz-devel, libltdl3-devel, libltdl, libjpeg-dev, libopenssl0.9.7-static-devel, pam-dev, libtool-ltdl-devel, libopenssl0.9.7-devel, libltdl-devel, fileutils, libXpm-devel, sed, libXpm-dev, lsof, krb5-dev, flex, glibc-dev, expat-dev, krb5-devel, libstdc++-devel.x64_64, make, libstdc++-dev.x86_64, libX11-devel, xorg-x11-devel, libtool-ltdl, libssl-dev, gd, pam-devel, cpp, xorg-x11-dev, gcc, libopenssl0-devel, ssl-dev, lex, autoconf'
Please visit [url]for help with this error.!
Restoring original working apache!

my heart went down to my pants, but the original web server was restored and working as usual...

I simply don't know what to do now, since this seems like a too complicated issue for a server newbie to fix, into getting GD to work with the current server would be great!

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How To Ensure Uptime During Move

Apr 18, 2008

I know few things on it, if you can add few more.

1. Set up you domain at new server / host.

2. Upload files at new server.

3. Change domain name servers.

4. Keep site at old as well as new server during domain propagation.

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Top 10 Things To Ensure Faster/Friendlier Support

Mar 27, 2009

I've been working in this industry for 5 years now. Over the years, I've come to realize the little things that customers do that REALLY piss tech support off. This is a guide for customers for 10 things NOT do when contacting their host's technical support team.

This is a repost of what I already posted before the big catastrophe.

Please forgive the brutal honesty. It's for your own good.

1. One ticket per issue.
Emailing your issue to Support, Sales, Billing, Abuse, the owner, each individual tech, and the mayor of your town is not going to get your ticket answered any quicker. Additionally, opening 2, 3, 4, or 10 tickets isn't going to get things done any faster. Seriously - all it will do is irritate the support guy

2. Contact the proper department
If your account is suspended due to non-payment, or your account hasn't yet been setup, or you want to upgrade your account - please don't bother contacting support hoping it'll get done faster. All it will do is slow down their response time to customers that have actual support issues. Billing issues goto Billing. Sales issues goto Sales. Abuse issues goto abuse. Get the picture?

3. Contact support via ONE medium
If you put in a support ticket, don't get on live chat and call too. Trust me - you'll get the same answer on live chat and the phone as you will in the ticket . Same goes for requesting "updates" on your ticket - if your ticket is in queue, wait patiently for a response. If you don't get a timely response, contact the management to complain.

4. Everyone thinks their ticket is CRITICAL
Tech support reps realize that you think your issue is CRITICAL and must be dealt with IMMEDIATELY. But, guess what, so does everyone else that submitted their ticket before you. Your CRITICAL ticket will be answered in the order received after everyone else's CRITICAL ticket has been answered.

5. Do not try to "bump" your ticket
Making continuous replies to your ticket in an event to get a faster response won't work. In fact, in most common helpdesk applications, each reply made rotates the ticket to the bottom of the queue. So really, by bumping your ticket, you're just making yourself wait longer. Not getting service fast enough? Contact the manager of the company!

6. Include all relevant information, but only relevant information
Seriously - we don't care to hear your life story. Submit your ticket with your client ID, domain name, username, password, error messages, steps to reproduce, and other information directly pertinent to your issue. If your website is inaccessible, check http://www.downforeveryoneorjustme.com/ and include your local IP address (from www.whatismyip.com) and a traceroute. That will save you a reply.

7. Just because YOU can't see the website does NOT mean the server is down
So please - don't come shouting at us claiming we're fraudsters and have horrible uptime and demand a credit. Most of the time you will find there is either a firewall issue or a routing issue - or scheduled maintenance. Check http://www.downforeveryoneorjustme.com/ and your host's forums before screaming at them.

8. Avoid live chat & phone support
Unless you have a quick question, live chat and phone support are probably not going to be good avenues. Chances are, if your issue requires someone to login to the server to investigate, you're just going to be escalated to a support ticket. Instead of whining about how long the support ticket will take to get answered - just get it in queue. Figure if you spend 5-10 minutes on the phone only for them to tell you that you need to submit a ticket - that's 5-10 minutes that your ticket could have been looked into. Think about it. If you do call or chat - be brief - and keep in mind we have other customers to help.

9. We don't make the rules
If you don't like a company's policies or procedures, don't complain to your support tech about it. They don't make the rules, they just follow them. If you want a change, contact the management of the company.

10. Do NOT disrespect or mistreat support people
If you curse at us, disrespect us, or mistreat us in any way - you can almost be guaranteed that we won't be going out of our way to help you beyond the minimum. By polite, cordial, and courteous to your support tech and it will get you a LOT farther. We don't get paid enough to deal with people's abuse.

11 (Free bonus ). The amount of money you pay does not matter to us
Seriously - the fact that you pay us $9.95/month does not matter to us. We're going to provide you with the same support that we provide somebody that's paying $3.95/month or $99.95/month. Don't expect better treatment based on the amount of money you pay.

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Dec 22, 2008

I've been working in this industry for 5 years now. Over the years, I've come to realize the little things that customers do that REALLY piss tech support off. This is a guide for customers for 10 things NOT do when contacting their host's technical support team.

Please forgive the brutal honesty. It's for your own good.1. One ticket per issue.

Emailing your issue to Support, Sales, Billing, Abuse, the owner, each individual tech, and the mayor of your town is not going to get your ticket answered any quicker.

Additionally, opening 2, 3, 4, or 10 tickets isn't going to get things done any faster.

Seriously - all it will do is irritate the support guy 2. Contact the proper department
If your account is suspended due to non-payment, or your account hasn't yet been setup, or you want to upgrade your account - please don't bother contacting support hoping it'll get done faster. All it will do is slow down their response time to customers that have actual support issues. Billing issues goto Billing. Sales issues goto Sales. Abuse issues goto abuse. Get the picture?3. Contact support via ONE medium

If you put in a support ticket, don't get on live chat and call too. Trust me - you'll get the same answer on live chat and the phone as you will in the ticket . Same goes for requesting "updates" on your ticket - if your ticket is in queue, wait patiently for a response. If you don't get a timely response, contact the management to complain.4. Everyone thinks their ticket is CRITICAL

Tech support reps realize that you think your issue is CRITICAL and must be dealt with IMMEDIATELY. But, guess what, so does everyone else that submitted their ticket before you. Your CRITICAL ticket will be answered in the order received after everyone else's CRITICAL ticket has been answered.5. Do not try to "bump" your ticket

Making continuous replies to your ticket in an event to get a faster response won't work. In fact, in most common helpdesk applications, each reply made rotates the ticket to the bottom of the queue. So really, by bumping your ticket, you're just making yourself wait longer. Not getting service fast enough? Contact the manager of the company!6. Include all relevant information, but only relevant information

Seriously - we don't care to hear your life story. Submit your ticket with your client ID, domain name, username, password, error messages, steps to reproduce, and other information directly pertinent to your issue. If your website is inaccessible, check [url] and include your local IP address (from www.whatismyip.com) and a traceroute. That will save you a reply.7. Just because YOU can't see the website does NOT mean the server is down

So please - don't come shouting at us claiming we're fraudsters and have horrible uptime and demand a credit. Most of the time you will find there is either a firewall issue or a routing issue - or scheduled maintenance. Check [url]and your host's forums before screaming at them.8. Avoid live chat

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May 31, 2008

There has been a recent rash of Windows 2003 customers being hacked and having "UTorrent" installed, as well as having their Administrator password changed, rendering the server inaccessible.

At the moment, we have yet to determine the vulnerability in Windows allowing the hackers to breach the systems however we believe it is related to RDP.
We highly suggest you are complying with the following, to lessen your risk of having your server compromised:

1) Run RDP on a non-standard port
[url]

2) Run a software firewall on your machine, blocking ALL unnecessary ports on your server. You should only have the bare minimum open.

3) Limit any non-public access to your IP and trusted IP's only. This will prevent any other outside networks or servers from reaching your machine through ports which are not meant to be public (http for example)

4) Ensure you have FULL updates for your Windows O/S, immediately.

5) Ensure any 3rd party software you are running, has also been fully updated to the latest version including any patches.

Please make sure these suggestions are implemented immediately to lessen you risk of being hacked by the current wave of exploits.

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Apr 16, 2008

Apache error log for a subdomain

[Thu Apr 17 00:02:24 2008] [crit] [client 69.113.17.156] (13)Permission denied: /home/user/public_html/subdir/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable

However, there is no htaccess file in that directory anyway

/home/user/public_html/subdir

Server is Centos 5 / Cpanel

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To install the GD graphics library for PHP, is recompiling the only method? And would recompiling PHP break things?

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[root@server1 ~]# gem install rails --include-dependencies
Libsafe version 2.0.16
Detected an attempt to write across stack boundary.
Terminating /usr/bin/ruby-bin.
uid=0 euid=0 pid=9614
Call stack:
0x519df871 /lib/libsafe.so.2.0.16
0x519dfc5d /lib/libsafe.so.2.0.16
0x80549b8 /usr/bin/ruby-bin
0x8054a52 /usr/bin/ruby-bin
0x80556af /usr/bin/ruby-bin
0x806132f /usr/bin/ruby-bin
0x8061de6 /usr/bin/ruby-bin
0x809eb06 /usr/bin/ruby-bin
0x8055681 /usr/bin/ruby-bin
0x805de6d /usr/bin/ruby-bin
0x805ea6c /usr/bin/ruby-bin
0x805c5e6 /usr/bin/ruby-bin
0x8059c53 /usr/bin/ruby-bin
0x8064680 /usr/bin/ruby-bin
0x805de6d /usr/bin/ruby-bin
0x805ea6c /usr/bin/ruby-bin
0x805c4df /usr/bin/ruby-bin
0x805d776 /usr/bin/ruby-bin
0x805ae8a /usr/bin/ruby-bin
0x805d2ad /usr/bin/ruby-bin
0x805e66a /usr/bin/ruby-bin
0x805ea6c /usr/bin/ruby-bin
0x805c4df /usr/bin/ruby-bin
0x8062e68 /usr/bin/ruby-bin
0x805b9b2 /usr/bin/ruby-bin
0x805e66a /usr/bin/ruby-bin
0x805ea6c /usr/bin/ruby-bin
0x805c5e6 /usr/bin/ruby-bin
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Overflow caused by memcpy()
Killed

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Nov 12, 2008

Main >> Software >> Apache Update

I've read through a number of threads regarding installing GD. So sorry for yet another, but I just want to make sure that I'm doing this correctly.

As seen in the attachment below I'm presented with a few options:

Previously Saved Config (** DEFAULT **)
Basic (If your previous build has failed, please use this option)
No PHP
PHP Encryption / E-commerce
PHP Encryption and Image Manipulation
PHP Image Manipulation
PHP Security

Should I start by selecting the option "Previously Saved Config (** DEFAULT **)" and then "Start Customizing Based On Profile"?
I've walked through the steps doing the above and have a question about the last section. Viewing the Exhaustive Options List shows GD as already checked yet towards the bottom I see a checkbox with the following (second attachment below):
Quote:

Save my profile with appropriate PHP 5 options set so that it is compatible with cpphp

This option will make the following changes to your profile prior to the build:
Enables:

CurlSSL
FTP
GD
Gettext
Iconv
Imap
Mbregex
Mbstring
Mysql
Mysql of the system
PGsql
Sockets
Zlib

Should I check to save and then click "Save and Build" to get GD installed?

Some additional information: I have downloaded my default profile. (lol Let's hope I don't have to use it because I wouldn't know where to begin!)

My php.ini file shows that GD is not installed or at least not compiled (if that's the right word to use). To clarify, GD is not in the list.

I have tried yum install pgp-gd and get the following:

root@server [~]# yum install php-gd
Loading "fastestmirror" plugin
Loading mirror speeds from cached hostfile
* base: styx.biochem.wfubmc.edu
* updates: mirror.raystedman.net
* addons: dist1.800hosting.com
* extras: mirrors.easynews.com
base 100% |=========================| 1.1 kB 00:00
updates 100% |=========================| 951 B 00:00
addons 100% |=========================| 951 B 00:00
extras 100% |=========================| 1.1 kB 00:00
Excluding Packages in global exclude list
Finished
Setting up Install Process
Parsing package install arguments
No package php-gd available.
Nothing to do
root@server [~]# No package php-gd available.

root@server [~]# rpm -q php-gd
package php-gd is not installed

root@server [~]# php -m
[PHP Modules]
bcmath
calendar
ctype
date
dom
eAccelerator
filter
ftp
hash
iconv
imap
json
libxml
memcache
mysql
pcre
posix
Reflection
session
SimpleXML
sockets
SPL
SQLite
standard
tokenizer
xml
xmlreader
xmlwriter
zlib
[Zend Modules]
eAccelerator

root@server [~]# yum list | grep -i gd
gd.i386 2.0.33-9.4.el5_1.1 installed
gd-devel.i386 2.0.33-9.4.el5_1.1 installed
gd-progs.i386 2.0.33-9.4.el5_1.1 installed
gdb.i386 6.5-37.el5_2.2 installed
gdbm.i386 1.8.0-26.2.1 installed
gdbm-devel.i386 1.8.0-26.2.1 installed
sysklogd.i386 1.4.1-44.el5 installed
aspell-gd.i386 50:0.50-4.2.2 base
gdk-pixbuf.i386 1:0.22.0-25.el5 base
gdk-pixbuf-devel.i386 1:0.22.0-25.el5 base
gdm.i386 1:2.16.0-46.el5.centos base
libgdiplus.i386 1.2.5-1.el5.centos extras
libgdiplus-devel.i386 1.2.5-1.el5.centos extras
root@server [~]#

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PHP 5.2.1 (cgi) (built: Mar 30 2007 17:07:11)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies

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[url]
[url]

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PHP compiled with module API=20060613, debug=0, thread-safety=0
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Installing Dot Net Panel On Vps

Apr 27, 2009

I am installing dotnetpanel first time on vps.After installing the dotnetpanel Enterprise server when I check by 127.0.0.1:9002 it gives "service unavailable" error.

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Installing EAccelerator

Jun 22, 2009

I successfully installed eAccelerator and its already working fine then I decided to update my PHP version which is 5.1.6 to 5.2.6 after the upgrade eAccelerator is no longer loaded I tried recompiling eAccelerator but to no avail it doesnt load anymore I double checked eaccelerator.ini and it was already set. Someone said that the phpize that was installed in my server is not compatible to PHP5.2.6 and it needs to be updated also but I cant seem to update it since it always says that it is already updated.

I am using CentOS5.3.

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APC - Troubles Installing

May 2, 2008

I am trying to install APC on my server and getting the following error:

Quote:

[root@ic ~]# pecl install apc
downloading APC-3.0.18.tgz ...
Starting to download APC-3.0.18.tgz (115,957 bytes)
.........................done: 115,957 bytes
47 source files, building
running: phpize
Configuring for:
PHP Api Version: 20041225
Zend Module Api No: 20060613
Zend Extension Api No: 220060519
ERROR: `phpize' failed

Why am I getting that error?

FYI, if this might help:

Php version:

Quote:

PHP 5.2.5 (cli) (built: Dec 12 2007 11:48:35)
Copyright (c) 1997-2007 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies

MySQL version:

Quote:

mysql Ver 14.12 Distrib 5.0.24a, for redhat-linux-gnu (i686) using readline 5.0

I am running CentOS 4.4-32

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Installing Php5

Mar 27, 2008

I recently installed ubuntu 7.10, and apache2. Both installed with no problems. In my browser i am able to type localhost, and i recieve the "It works" page. I can also start,stop and restart with no problems. However, I cannot install php5. I use synaptic package manager to install, and i added the appropriate lines to the httpd.conf file but i still cannot view .php files. I try to run a simple php page and a dialog box pops up prompting me to open or save the file. If i choose either, the box just pops up again.

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Installing Qmailtoaster

Jun 25, 2008

I've got some problems with qmailtoaster in an openvz vps and centos 5.2.

At the "perl step" (wiki.qmailtoaster.com/index.php?title=CentOS_5_QmailToaster_Install) I get a lot of errors about dependency that cpan tries to resolve but it fail.

Here it is the last part when it basically quit...

Can't test without successful make
Running make install
make had returned bad status, install seems impossible
Running make for P/PM/PMQS/Compress-Zlib-2.011.tar.gz
Is already unwrapped into directory /root/.cpan/build/Compress-Zlib-2.011

CPAN.pm: Going to build P/PM/PMQS/Compress-Zlib-2.011.tar.gz

-- NOT OK
Running make test
Can't test without successful make
Running make install
make had returned bad status, install seems impossible
Running make for T/TO/TOMHUGHES/IO-Zlib-1.09.tar.gz
Is already unwrapped into directory /root/.cpan/build/IO-Zlib-1.09

CPAN.pm: Going to build T/TO/TOMHUGHES/IO-Zlib-1.09.tar.gz

-- NOT OK
Running make test
Can't test without successful make
Running make install
make had returned bad status, install seems impossible
Running make for K/KA/KANE/Archive-Tar-1.38.tar.gz
Is already unwrapped into directory /root/.cpan/build/Archive-Tar-1.38

CPAN.pm: Going to build K/KA/KANE/Archive-Tar-1.38.tar.gz

-- NOT OK
Running make test
Can't test without successful make
Running make install
make had returned bad status, install seems impossible
#

my /proc/user_beancounters

Version: 2.5
uid resource held maxheld barrier limit failcnt
988540: kmemsize 2321344 3576802 2147483646 2147483646 0
lockedpages 0 348 350 350 7
privvmpages 34453 73032 131072 131072 0
shmpages 687 703 65536 65536 0
dummy 0 0 0 0 0
numproc 27 38 350 350 0
physpages 7203 26499 0 2147483647 0
vmguarpages 0 0 65536 2147483647 0
oomguarpages 7203 26499 65536 2147483647 0
numtcpsock 5 8 2800 2800 0
numflock 4 11 350 350 0
numpty 1 1 175 175 0
numsiginfo 0 3 350 350 0
tcpsndbuf 123248 123248 53687296 65156096 0
tcprcvbuf 81920 801552 53687296 65156096 0
othersockbuf 9280 22512 53687296 65156096 0
dgramrcvbuf 0 8464 53687296 65156096 0
numothersock 8 18 2800 2800 0
dcachesize 0 0 3225600 3225600 0
numfile 652 905 8400 8400 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 14 14 350 350 0

I've already tried to reset the cpan configuration and to use the cpan shell directly but I still have the same problems.

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