Dreamhost PS High Resource Usage Problem, Is It SCAM?
Dec 27, 2008
I upgraded my hosting to DreamHost PS (http://www.dreamhost.com/hosting-vps.html) about 7 days ago, and after 3 days of evaluation i find no interest about it and decided to downgrade. But they rejected my request saying that the resource is too high, then came the long negotiation.
My question now is, would domains parked(not hosted) at dreamhost ate up memory of my PS?
Phase 1: Why didn't anyone warn me before the upgrade?
I wrote:
I found a few unreasonable facts about your statement of rejecting my downgrading request:
1. Dreamhost tempted me to upgrade when I was doing fine with share hosting;
2. Dreamhost didn't warn me with any condition or term of any kind, including downgrading would be rejected if memory reach a certain degree;
3. from the facts stated above, this upgrading thing is a total scam.
##comment: The upgrade took only a click of the button.
And their answer:
I'm sorry to hear you feel this way Ruiz. However, your accounts resource usage is above what will work on shared hosting. If we were to move you back, one of two things would begin to happen:
1 - your domains would affect the stability of the web server, slowing down other customers sites, or taking them down completely
2 - your own sites would begin to fail due to the high resource usage.
As such, we can not move you back until you've brought that usage down. However, I can understand why you would feel the way you do. As such, I'm willing to add a $15/mo subsidy to your PS service. What this means, is that the basic 150MB/MHz you have to pay for will be free, all you will need to pay for would be any resources you allocate beyond the first 150MB. If this is alright, let me know and I'll go ahead and add the subsidy to your account.Phase 2: Why my hosting suddenly ate up so much memory?
I said:
I haven't recieved any email mentioning that my domains are using too much resource BEFORE THE UPGRADE for almost ONE WHOLE YEAR, how come suddenly they are? Is it some kind of malfunction or misconfiguration of your PS that causes the problem? If it is, why should I pay for it?
They answered:
It isn't a "sudden" issue. Your sites have been using whatever resources they need for as long as you've been on the PS. It appears you've had spikes as high as 600MB of memory in your usage, and if you look at your graph over the last month: ...
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Whenever I log into Plesk, I find that my system usage is extremely high. 90%++ even up to 100%. However my CPU usage is often less than 5%.
This problem often occurs when there is slightly more visitors on my site. I am talking about only 30++ visitors and this problem will occur and my site slows to a crawl and I have to restart the VPS.
I have seen posts that some hosts suspend a user after they so many seconds of high server resource usage... I was wondering how this is done so that I can do this on my dedicated server.
I am wondering if simultaneous downloads could take up a lot of CPU/Ram usage? Could a celeron server with 512MB handle simultaneous downloads and how many users can it support simultaneously? The server will be serving as a pure download, no database, no php, no cgi, no nothing. And what is the highest mbps this server could potentially reach?
I've been running website for several years, however, there's one thing that I've never quite figured, most likely because I haven't gone over to dedicated/vps yet.
How much memory would a static 10kb HTML use or for that matter a PHP page (static)?
I know it's quite a broad question, but I'm asking this as I might start a project and this one page may receive many hits. Oh and, would the memory usage go up if I have embedded objects from an outside source (e.g. embedded Youtube videos)?
Time: Sun Sep 28 12:16:06 2008 +0200 Account: dbus Resource: Process Time Exceeded: 134303 > 1800 (seconds) Executable: /bin/dbus-daemon The file system shows that this executable file that the process is running has been deleted. This typically happens if the original file has been replaced by a new file when the application is updated. To prevent this being reported again, restart the process that runs this excecutable file. Command Line: dbus-daemon --system PID: 2015 Killed: No
How can I find which process runs this excecutable file ?
I recently migrated a load of domains from a pleks 8.? install to a plesk 12 one. As part of the migration a new reseller was created but all the resellers domains got "lost". They were all there and working but not appearing in the interface.
I did some googleing and fixed this problem and can now see all the domains and when I look at the reseller plesk tells me it has 0 own customers, 0 own plans and 0 own subscriptions. However, if I look at the resources tab it tells me that 7 domains out of unlimited are being used.I just wondered where plesk get's that info from and if it is safe to delete that reseller without risking the domains getting deleted too.
I'm on PPA 11.5 MU#2 (Should upgrade to MU#3 soon). My problem is that the Usage of Disk Space for all my customers subscriptions are not calculated. I've run the daily maintenance script (which it actually runs periodically), but there's no update on the display.
I got 5 wordpress and 5 statics website on this server and 100 visitors by 24H00 each day.
Question 1 : Why the memory is so low and the swap so high ? Question 2 : Why i don't find high usage process in top command ? Question 3 How can i resolve this problem ?
I have a site that is eating up my server resources and need to know what the best solution for this is. I'm thinking of getting another server just for mysql but do not know what specs the server should be to handle the current traffic/database load and have the site run smoothly without slowing down to a snail's pace.
An alternative is to get another server just for the videos being served and leave the database and html on the current server. This is where I'm stuck and don't know what route to take with this.
I've attached screenshots of top and bandwidth usage per day. Hopefully with this information you could tell me if I need another server or if there are any things I can do to the current server to help things move faster.
When a reseller create a service plan themselves...is there any way to limit the CPU and memory setting for the application pool to recycle on their own created plan?
I have server with P4 ( 2.4ghz) 2gb ram with cpanel and centos.
When I get more than 300 users online on my forum. Server load remains under 2 but Ram usage get's high upto 90% every 10 to 3 minutes. I have to restart apache in order to keep it down.
Am using Hypervm,my all vms are not using more than 512 MB memory but when i click on server as localhost the there is show maximum memory usage I have total 8 GB it always show 5-6 GB usage and never drop down, How can I fix this matters?
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the probleme is that the memory server it used in totaly . after i was just 2Gb of ram , but sometimes the server lod arrive at 50% . for that i have added more memory (4Gb) , when i added it the memroy usage is always about 4giga sometimes about 3980Mb . the load is normal , but sometimes the server loas arrive at 50% or 60% (this is just in specific times) . after i have decided to add 2 Gb more , now is 6gb in the server . but also all the 6giag of ram is used , the load is normal but memory is all used , look to the top command
now iam haveing more that 0.50-1.20 cpu useage,also cpu useage is also increased i hosted only 6 site out what only one site use MSQL all other site are plain download site,how to reduce the cpu load can u figure me out this issue also give me some tips to reduce the cpu usage
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when I stop apache (1.3) the load goes down and as soon as I start it up the load start increasing.
I checked for DoS but it seems nothing exists of this type.
I tried to follow the access_log file but from the first view nothing is strange there.
I don't have any control panel on the server. just Apache, FTP and SSH installed.
Since yesterday named started to use more cpu than usual. Techs "refuse" to work with that issue and saying that its's normal. Though all the time had no problems, haven't added hundreds of domains yesterday and there were no changes from my end.
There was one change from techs side however.
"the MX record for the domain was going to localhost, rather than the domain name. I have changed the MX record to domain..."
Anything I should check? Logs doesn't provide anything valuable, just notices.
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Wiredtree support says its up to me to optimize my msql/php scripts etc for low mem usage, but I don't see how this will help when there is no one using them in the first place.
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What can cause this? I have delete logs after stats run enabled and all the usuall.
I was wondering is someone can shed some light on a curious situation for me. I am running a linux server (Gentoo) and the CPU usage spikes to 90-100% but the load of the server when viewed by top is only 0.4 - 1.5 (max). The memory is OK with .5 gig free and there is no paging going on. So my question is: Is this server over used or not?
Below is the output of top 3 times over aprox 2 min... please enlighten me... :-)
just noticed mysql cpu usage has shot up from its usual 5-10% cpu to 30%+. domains are as normal and no extraordinary php processes.
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