I purchased a "Complete Reseller" on Sunday 20th April and have still not received any details of my account.
I have attempted to:
Contact via MSN
Contact via Skype
Contact via UK Phone Support
Contact via Support Ticket
All with no luck!
I have just sent them an email but im guessing that will lead down to a dead end as well.
I would like to make use of the 14 Day money back guarantee however since communications is poor so I have started a claim via PayPal. However I am posting this here incase it catches the eye of any of the Dediwebspace support just like they did for other people on this forum.
i ordered a vps from dediwebspace at the begin of january this year. about one month later the server was down. i opened a support ticket but got no further status updates until a i requested them. the interesting thing is that the server obviously never got back online. since one and a half months i wrote 3 to 4 more support tickets - after a day or two they were closed without an answer. one week ago i tried to close my account via the customer portal and have not got a response yet...
i also tried to use the msn and skype contact details which i found here - same thing - no response...
I responded to an advert in the offers section on the 10th November and signed up for a UK based VPS from dediwebspace.com. I received an acknowledgment for my order and as it was a Saturday I didn't expect to hear anything util Monday. I was pleasantly surprised to receive my VPS login details the next day. At first all looked good with my new Direct Admin VPS but when I uploaded one of my sites that uses the php function 'gethostbyname' I noticed the VPS was failing to resolve some host names. When I went onto the console I discovered it was failing to lookup any domains hosted on my new VPS. All external domains would resolve but any local domains failed to lookup. The resolv.conf file was empty apart from localhost and in an attempt to fix the problem I entered the IP addresses of the DNS servers for OpenDNS. This did fix the issue but I was still unsure if this was a good idea so logged a call with support. For a whole day I heard nothing and emailed support. I was told that they had been a victim of a spam attack and had never been alerted to my ticket. Once they looked at my ticket, I was surprised to receive a reply that the "server was working fine" when you received it.
A little angry I removed the OpenDNS entries and replied that unless they fixed it, I was moving on. I received a promise that a senior technician would look at it. That ticket was never replied to and was closed without resolution.
The next day the datacentre my VPS was in suffered an outage and I lost access to my VSP for five hours. Enough! I asked for a refund and one was agreed. 72 hours and my money would be refunded.
Then nothing... for days until Saturday the 17th, a week later, I got another response but not what I was expecting.
My VPS had been sold to vt6.co uk. Same server, same login, same problem, just a new owner. No mention of the fact my VPS was supposed to be cancelled and I was supposed to be getting a refund.
However, the fact Vt6 now looked after the box was encouraging. They have a good reputation around here so I emailed them my concerns with the server which was still active and as I had left it when it was run by Dediwebpace. I said that if they could fix it, I would carry on with them. At first they seemed only to pleased to help and promised to have a look. Then a weird change in attitude occurred and I was told that the server was unmanaged and I would have to fix it myself. I was also told that the domain I couldn't resolve had external DNS configured and this was suggested as the root of the problem.
I replied quickly asking them to cancel my VPS.
Two points here: I am still waiting for a refund from Dediwebspapce.com. I paid them the money so they owe me not Vt6. I am in Paypal dispute with them because they have deleted my billing account and are now not replying to my emails for an update.
Vt6 failed to respond to my reasonable request for support. The machine they inherited from Dediwebspace did have issues with it's DNS. Regardless of where a domain has it's name servers configured, if you add a domain to a machine's local DNS server, you expect it to resolv locally at least on that machine. I've got two other Direct Admin VPS servers and they work perfectly in that manner. I don't expect support on an unmanaged server but I do expect it to be delivered to me in working order.
Based on my experience I would advise caution when contemplating either of these two companies.
im on a vps with linux and directadmin installed, how do i activate the function to show all files in ftp including hidden files and also how to prevent hidden files from creating?
I need to perform this functions on multiple accounts under my vps, how do i do it?
I own a few domains without websites; is it a good idea to show ads on them; do people actually earn anything by displaying ads on empty domains; my current hosting plan doesn't have quota for additional domains so how do I do that without buying a hosting.
I have Mod_layout installed on one of my servers and I was just wondering is there a way I can have it ignore certain sites by adding some line of code with the domain or something linking to the account/website I wish for it to not apply the advertisements too?
I know IPanel has this feature, but I'm not wanting use a script if I can help it, but just a direct code that I can put inside the .php.ini file and state which sites I want it to ignore.
So I'm not a coder or anything, but since IPanel has someway of commuicating with Mod_layout to tell it to not place ads on sites you select in IPanel, there should be a manual way to override it some kinda way?
I have set up my domain to point to the IP of my dedicated server. Unfortunately, I don't get to see the files I have uploaded, but instead I get this message: "This is a placeholder for the subdomain www.pcmdaily.com". I have tried to ping my domain, and it does indeed show that it points to my server.
I don't know what's wrong, though. It should show the contents of pcmdaily.com, the domain I have added, but it doesn't. I have checked my Document Root which is /home/admin/domains/pcmdaily.com/public_html
how can i discover hidden processes running? Already running rkhunter, chrootkit. [root@kenny ~]# ps auxfww USER PID %CPU %MEM SIZE RSS TTY STAT START TIME COMMAND Segmentation fault [root@kenny ~]#
This just appen when i use flag "f = --full". Some running process causing this.
I have a windows server. Hosted one website. Someone did the configuration for me, and everything works fine.
Now i have a new website. I added the files in a new folder under wwwroot (so there're 2 folders in wwwroot now). Then also added it inside IIS FTP Sites and Web Sites (but not sure if the settings are correct). As for the nameservers, i use back the same ones (as the old website).
I can view the files in the server, but i cannot enter it via browser.
there are about 5 accounts that show up in suspended list, but they are really not suspended and the dns still points to my server, sites are live. I tried unsuspending. Nothing. I suspended, unsuspended, nothing. I forced a cpanel upgrade, nothing.
i have to reload a page several times. at least once. the templates show up fine, but the actual images and contents do not show up unless i reload the page....this is evident during peak hours but not during normal hours.....
i setup mod_security and disable this function system,passthru,exec,popen,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,shell_exec, highlight_file,pclose,pfsockopen,chmod,debugger_off,debugger_on,leak,ftp_exec,posix_uname,getmyuid,g etmygid,posix_kill,posix_mkfifo,chgrp,listen,define_syslog_variables,posix_getpwuid,get_current_user ,apache_child_terminate,posix_setpgid,posix_setsid,posix_setuid,getservbyport,getservbyname,myshelle xec,escapeshellarg
and now i have good security but i want ask hhow to make shell dosent show any files and also want know how i can change the error pages design like 400 410 for all my servers
on my old centos servers I can show hidden (.file) files with normal 'ls' and 'ls -l' command but on new I can`t show hidden files on that way, I must use command 'ls -a' to show that files!
Also, on new server I only see dir in who I working: [root@server dir]# but on old server this look: root@server [/usr/local/dir]#
Also, on new server I have new colors for dirs, files..
this is what SHOW STATUS; commands give me can anyone provide me any helpful tips on what I can adjust in my.cnf to lower my server load which is above 10 during peak hours and mysql is the only thing eating this serve up I have lots og 3gb ram and a 64bit AMD 2800 server
server has huge serverloads of 25+ at random. When I login as root and type the top -s command, the highest cpu usage is less than 5%. The total is less than 50%. Yet my serverload can reach as high as 80.
I also get the "lfd: High 5 minute load average alert " email, but that also does not show what process uses such high resources.
I just finished installing Plesk control panel on a clean installation on windows server 2008 r2 SP1.
Everything is fine except that even though i have installed php 5.2 (chose to install php 5 along with php 5.3 and 5.4) but php 5.2 does not show up in the panel and plesk ignores it.
I can confirm that the folder corresponding to php 5.2 is in the right place along with the other php versions and i can see that the php.ini file exists in there. but i had no luck getting it to work.
I also cannot see LSAPI handler option in plesk's "website scripts and security" section.
