Coyote Point 350 Misconfigured - Single Remote IP In All Logs

Mar 25, 2009

Don't you know it, we've had a Coyote Point 350 on standby that had already run out of support and was EOL before we had a chance to use it. It was running one low traffic website that never received scrutiny of it's web logs.

Well, earlier this month we threw it in to production, when it's predecessor's hard drive failed. Thought everything was groovy until we looked at the log files.

CP350 is 192.168.1.100. Packets that make their way to the servers (IIS 5 and IIS 6) are having the IP address listed as the load balancer, rather than the client IP address.

Logs look similar to the following, showing two different remote users accessing the site.

2009-03-25 18:40:32 W3SVC1947845781 192.168.1.100 GET a.gif
2009-03-25 18:40:34 W3SVC1947845781 192.168.1.100 GET b.gif
2009-03-25 18:40:34 W3SVC1947845781 192.168.1.100 GET c.gif
2009-03-25 18:40:35 W3SVC1947845781 192.168.1.100 GET d.gif
2009-03-25 18:40:37 W3SVC1947845781 192.168.1.100 GET e.gif
2009-03-25 18:40:37 W3SVC1947845781 192.168.1.100 GET a.gif
2009-03-25 18:40:38 W3SVC1947845781 192.168.1.100 GET b.gif
2009-03-25 18:40:38 W3SVC1947845781 192.168.1.100 GET c.gif
2009-03-25 18:40:40 W3SVC1947845781 192.168.1.100 GET d.gif
2009-03-25 18:40:40 W3SVC1947845781 192.168.1.100 GET e.gif
2009-03-25 18:40:41 W3SVC1947845781 192.168.1.100 GET f.gif

I've gone through the docs and the user interface a number of times, and I'm missing the setting that would fix this. Probably a terminology phrase that I'm missing. Even checked the <eqadmin> at the root, just in case.

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