ClearanceRack.ca: REVIEW - A+ All Around, Look Inside

I've been using Clearancerack for about 4 or 5 months now and feel I should write an honest review about them considering there really doesn't seem to be too many.

Ever since the start several months ago, I've had nothing but a pleasant experience working with Chris and clearancerack.

So, here we go they get a :

Setup: 10/10

The setup is stellar. The first server I ordered was up the night that I ordered it (only a few hours) all ready to go. The servers even come with a free apc remote reboot port!

Pricing: 10/10

You could not ask for more affordable pricing than that of ClearanceRack, considering the extraordinary support, network, and all around company. Their prices are cheaper than those of the highest quality competitors, yet provide even higher quality service!

Even collocation pricing is very affordable! I will probably be sending up a few nodes in the next several months.

Network: 10/10

There has not been one second of downtime in the month's that I've been there. There was an issue with the network routing once, using bandwidth suppliers that the DC has connections to, yet Clearancerack does not use. This was fixed within several hours as well.

The network consists of a BGP mix of Peer1, All Stream, Shaw Big Pipe, MCI and peering to TorIX.

Almost all of my users experience faster downloads around the globe on the ClearanceRack network, than several of the other networks we've used throughout the US.

Support: 11/10 - Yes 11...

The support is stellar. They provide 24/7 E-mail (it really is 24/7) and REAL HUMAN Phone support (you won't get the usual leave a message, unless they really are busy and cannot take your call).
At any time of day you email them, you'll have a response within minutes, even sales!

We've had one issue with one of our nodes in which Chris had to go into the datacenter to take a quick look. The issue was resolved in 30 minutes at the most.

Any requests we've made, whether it be licensing, IP allocations have all been handled extremely quickly, no matter what time of day it is.

Company:

Many times you'll hear people say, "They're great for a small scale company." Meaning, they're decent, but do have their downs that the higher scale competitors don't. Its not like that at Clearancerack. Every single thing about them is stellar, and the service is MUCH better than service I've received at various considered "higher scale and known" datacenters around the globe.

Clearancerack, ran by Chris - is ran by REAL people, wanting to make a REAL difference in the hosting market, and he/they are doing an amazing job at that.

You don't experience any poor customer service that you'll experience elsewhere. They are 100% honest with any sort of question, issue, or comment you may have. You WON'T get any of the lies, or uninformative information you receive elsewhere when an issue arises.

Personal:

Chris, I will continue to be working with you for many years to come, as I hope many of the current subscribers, and the future do to. Someone like you deserves the very best, and should GREATLY succeed in their business career. - Thank you for everything Chris! - You really know what hosting is all about.

Thats It!

Thanks for taking the time to read this review.

Generally you won't find a honest review with the ratings that I've given these guys, but THEY do deserve it, at the very least. I do not have one complaint about them as I do many other providers, and I've tried many throughout the globe.

I hope you will go ahead and try ClearanceRack for your dedicated solutions needs. They have no contracts, so you can sign up for one month, test out the service and make a final decision (although I can pretty much guarantee you will stay!)

Hostingcon:

If your going to hostingcon, check em' out! They have their own booth there!

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