APC AP7930 Not Listing Amperage

Aug 26, 2007

I have an APC AP7930 which just randomly stopped showing the amperage of the circuit. When I log into the device I see:

Code:
Communication Status

Communication has been lost to the device!

and in the logs see:
Code:

08/26/2007 11:00:53 Switched Rack PDU: Communications lost.
08/26/2007 10:55:21 Switched Rack PDU: Communications lost.
08/26/2007 10:49:39 Switched Rack PDU: Communications lost.
08/26/2007 10:27:58 Switched Rack PDU: Communications lost.
08/26/2007 09:57:58 Switched Rack PDU: Communications lost.

Anyone ever see this on the AP793X series? My next step is to contact APC as think the unit might be under warranty. But it definitely will not be fun to migrate power for the some 20 devices connected to it...

I recently upgraded the firmware and rebooted the management interface several times to no avail. Powering down the PDU is not an option at this point.

This is the first time I've had an issue with an APC product. This isn't a huge issue. But I DO rely on amperage readings to keep from tripping breakers and keep power even among cabinets...

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