3rd Party Mailserver Rejects Incoming Mail

Sep 28, 2007

We switched to a 3rd party mail server provided by our local ISP, however when attempts are made to mail anyone on our domain a message similar to one of the following is received:

Quote:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

my_email_address@our_domain

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 5.7.1 <my_email_address@our_domain>... Relaying denied

or

Quote:

Hi. This is the qmail-send program.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<my_email_address@our_domain>:
70.43.63.21 does not like recipient.
Remote host said: 550 5.7.1 <my_email_address@our_domain>... Relaying denied Giving up on 70.43.63.21.

I've made sure the MX records are in place on our nameserver, and I've verified this with DNS Stuff.

I seem to think the problem is on our ISP's end.

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Send Mail From Web Form Using 3rd Party SMTP

Apr 1, 2008

I have a CDONTS script which has been sending mail from a client's website form to their address. However, the script has suddenly stopped working. It doesn't error, they just don't receive the mail. I've tried CCing myself in the script and the mail is not getting through. The script itself is tried and tested and syntaxially correct.

I think the problem is because they're using their own exchange server, not the web hosts' mail server. Therefore I would expect that mail sent from the web script wouldn't go through because there is no local mail server to process it.

The problem is that the script hasn't changed, the host say their system hasn't changed, and the client's IT team say their exchange settings haven't changed!

I could set up a CDOSYS script to use their Exchange server to deal with the email, but their IT support won't allow relaying, so I don't think this is possible.

Is connecting to their Exchange box the only option, or should the website host still be able to process the web-script-generated mail despite not being their mail provider? I'm getting a lot of grief here, but it can't be the script that has suddenly broken because nobody has touched it!

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Apple's Mail.app Sending Invalid Packets To Mailserver

Aug 18, 2008

I am having a problem with a client who's using Mail.app and it seems to be sending invalid packets to the server. Here is a sample of the report from the firewall:

Code:
Hits: 21
Blocked: permanently

Sample of block hits:
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=48970 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=5724 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=23624 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:14 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=49421 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:15 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=10507 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=38488 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=25402 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18975 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=52260 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:29 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=18208 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30469 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=36698 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=7445 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:24:45 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=47645 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=30465 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=44590 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=2887 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:25:17 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=35090 DF PROTO=TCP SPT=49173 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=4986 DF PROTO=TCP SPT=49176 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=42867 DF PROTO=TCP SPT=49175 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0
Aug 17 11:26:21 hosting kernel: Firewall: *INVALID* IN=eth0 OUT= MAC=00:30:1b:43:f6:3a:00:19:30:01:a1:40:08:00 SRC=90.196.160.135 DST=72.167.47.155 LEN=52 TOS=0x00 PREC=0x00 TTL=54 ID=1310 PROTO=TCP SPT=49174 DPT=143 WINDOW=65535 RES=0x00 ACK FIN URGP=0

The report just says Invalid IN. Does anybody have any suggestions on what would be causing this? I use Mail.app myself and have never had problems with it triggering the firewall.

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