.kde And .xemacs In The Root Of Client Account

Mar 11, 2008

i have a server with cpanel,

i find the two folders .kde and .xemacs in the root folder of certain cpanel account,

is it safe?

because i feel that it looks likely the account has some problem.

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All in all, getting anyone to co-operate has been unsuccessful. Getting a hold of them has been a hassle (from the time I e-mailed them about the issue to the time I received my first response was a span of over 6 hours). Getting them to co-operate has been impossible. Their "Support Manager", Alex, in broken English has told me next to nothing, aside to accuse me of trying to "get around this" and that I would need to move the account to one of their dedicated plans. I have asked that the account simply be backed up, but have not received any response so far, as time ticks away and the client whose account this was becomes more and more frustrated as their files are effectively being "held hostage".

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Main >> Server Configuration >> Tweak Settings
Default catch-all/default address behavior for new accounts. "fail" is usually the best choice if you are getting mail attacks.

currently it is tick marked on fail

And forwarders has been set to e.g jeetu@jeetu.info to domain automatically & also i don't how?

when i try to delete this forwarder its shown deleted successfully

Code:

Email Forwarding Maintenance

jeetu@jeetu.info's mail will no longer be redirected to jeetu.

then again i checked forwarder & found that forwarder is not deleted why?

what could be the problem?

due to this our clients are facing out of disk space running problem & they are not able to get future emails

1. now i want to disable catch all account for all existing accounts at one go

2. also i want to terminate forwarders for all existing users at one go
Let me know how to do this

Check attachment for further reference

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