Posts About Cihost

As former employee I was interested to read the threads about the Chicago DC break-in in '08, as well as all of the negative comments in various threads. In particular there was a thread about listing the worst web hosting companies. I must say I was shocked that cihost was only listed one time!


With intimated knowledge of their network infrastructure, I am even more surprised that they are still in business. Why? Let me tell you...

ALL network gear purchased on ebay, no manufacturer warranty or support contract. This includes main routers at all sites (I was there when Newark closed, I hear Chicago is closed as well.)

Many outages were due to lapsed payments to power and carriers. When the main DC in Bedford would lose power, there was never enough generator capacity to support both servers and AC. Actually the generator could not even provide enough power just for the servers!

Twice a squirrel died on a power pole outside the main DC in Bedford, TX, shutting down the site for a day or two. I saw the corpse of the one in '07. (Must have been a previously unsatisfied customer trying to shut them down, poor thing.)

Some of the employees were very good folks, drastically underpaid but trying to do a good job in a horrible working environment. The rest were bitter, angry people consumed more with acquiring what power they could, with little or no concern for customer support.

Sorry this turned into a rant, I'm just curious if anyone on this site is still a customer and how their service is now?