Medialayer - First Impressions
May 22, 2008
Been using ML for 2-3 days now.
vBulletin's performance is a hell of a lot better compared to my last host (fasthosts.co.uk - which takes 60 seconds to give an error page!)
In addition, litespeed is pretty damn sweet.
Setup took maybe 10-25 minutes from payment.
Only problem I have with it is that SSH is a bit too locked down - wget/etc don't work, and sort of negate the need for me to use SSH in the first place.. (to get and unzip files without having to upload massive things)
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Mar 10, 2009
I purchased a small VPS from whirlhost. Now I try to enter to my.whirlhost.com and it is down
What would you guys do? Should I cancel and ask for a refund?
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Jan 20, 2009
I'd like to ask linode.com customers if they're happy with their service.
Are the VPSes fast? Are there I/O problems? Bandwidth? etc.
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Nov 19, 2008
I recently went out on a limb and signed up for dedicated hosting with IndiaNets, a company that I'd never heard of in all of my years as a web developer. I found IndiaNets in my search for a host that offers multiple, non-sequential Class-C IP addresses. (I need this for SEO reasons.)
Normally, I like to either call or chat online with a host before I sign up to see how responsive they are and how they treat people. Prior to signing up, I had a couple of live chats with Vijay, and he was great -- quick to respond and very knowledgeable. I also asked for an account feature that was not specified on their web site, and he went out of his way to accommodate me. After the second chat, I signed up.
Since all of my 20 accounts had to be set up manually, I expected this to take a few days, but Vijay set them all up within 24 hours, and this was on a weekend! He was also online and available to chat over the same weekend, which was good because I had a few tech support questions.
So far, so good. Then came an email after a couple of days saying that there was an issue with one of the servers, and the hard drive would need to be replaced. While it's always an inconvenience when these things happen, they happen nonetheless. It's the nature of the business. What really matters is how the web host deals with the problem. I must say, I'm impressed with how IndiaNets handled this issue. They sent an email to all customers explaining the problem and how it would be solved, as well as the time frame during which it would be solved so that people would know not to make any updates to their sites during this time. They also set up a web page with frequent updates about the status of the issue.
In addition, I submitted a non-related support ticket while all of this was going on, and I still got a fast reply (within minutes, actually). Even though I had to wait until the server issue was resolved for someone to address my other issue, I appreciate that I still received a reply with an explanation of what was going on and that it would be handled as soon as possible. This is much better than submitting a ticket and having to wait for days to get a response. I appreciate some kind of communication, even if it's to say something like, "I got your message, and I'll help you as soon as I can." This type of customer service is extremely rare, especially in the hosting industry, and I just want to say thank you to Vijay and IndiaNets for being so refreshing.
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Jun 9, 2008
I recently switched my dedicated server hosting from The Planet ($100/mo) to iWeb ($70/mo). I'd been with The Planet for quite a long time (originally Rackshack, then renamed to ev1, then bought by The Planet), and had been reasonably happy with them, but I'd been thinking about jumping ship for a while, for several reasons: (1) I was unhappy with EV1 for paying protection money to SCO; (2) my hardware was getting out of date; and (3) I thought I'd see if I could save some money on my monthly bill. I found iWeb because they were high up in the netcraft rankings, and netcraft showed them as running Linux. Searching the webhostingtalk forums for comments, I did find one long thread that involved one very unhappy user, but I wasn't convinced that his complaint was completely reasonable, so that didn't scare me off.
The dedicated server page at iWeb has a prominent offer of 1-hour activation on selected servers, but that wasn't an option I could use, because I wanted to use their cheapest configuration, which is a 2.4 GHz celeron, with 1 Gb ram, 160 Gb disk space, and 1500 Gb/mo. Since this was a step down from $100/mo at my old host to $70/mo at iweb, I was worried about quality of service and support, so I only signed a one-month contract. If you prepay for 24 months, you can get the same service at $52/mo. There was a setup charge of $49. Access to a web control panel would have cost extra, and they tried hard to sell me on that, but I didn't need it, since I'm comfortable managing everything via SSH. I got Debian installed on my machine rather than their default for Unix boxes, which is CentOS.
The first problem I ran into was that I made a mistake at one stage of the sign-up process, and although the interface did have buttons for backing up to earlier steps in the process, they didn't work for me. Starting over from scratch didn't work, and I finally had to put in a different email address in order to get a fresh start.
I placed my order by phone Wednesday morning, and got access to my server Thursday afternoon. Everything worked well as far as getting apache, mysql, and postfix set up.
IWeb is Canadian. Their pricing for US customers is in US dollars. They answer the phones in French, but everyone I spoke to was bilingual, and we never had any significant problems communicating. My credit card company's risk management thingie got triggered because of the non-US transaction, but that wasn't a big problem.
The big problem I had was that I was unable to log in to the iweb web site, which I needed to do in order to set their nameservers to point my domains to my box's ip. I put in the username and password, but the login page just refreshed. I started attempting to resolve the problem first thing on Friday, and ended up dealing with a total of six people before finding a solution at noon on Monday. In the interim, they offered to set the dns zones for me from their end, and that worked. Support was pretty bad. Sometimes I was able to get through to a technician on the phone in 5-10 minutes, but other times I spent ~1 hour on hold waiting to talk to someone. Email support generally received either no reply or a non-helpful reply. This was one of those typical, frustrating tech support situations where you keep on explaining the same things to different people, they promise to get back to you but don't, they send you canned email replies that don't address your actual question, etc. The long and the short of it seems to be that their login page had at least one known OS/browser incompatibility (with some versions of Windows+IE7), and one other, which was the one I had run into (with both Firefox 3+Linux and Konqueror+Linux). (I had javascript and cookies enabled on my Linux box, and in fact the cookies were being accepted, but the page just wasn't loading.) Tech #3 was unable to log in to my account on his own machine using my login info on Firefox+Win. The final resolution of the problem was that tech #6 suggested I try a different machine, and I found that it worked on my wife's machine with Firefox+MacOS. Go figger.
So in summary, their support is horrible, but basically I'm resigned to the fact that all webhosts' support is horrible. Maybe iWeb's is a little more horrible than The Planet's, but they also cost significantly less. The experience has been bad, but not bad enough to make me give up on the initial investment of the setup fee plus first month's service. I realize that at $70/mo they're working on a very thin profit margin, and I'm not under the illusion that they can afford to provide the level of support that would come with a $300/mo account. I'm going to stick with them for at least a while and just try really hard to avoid ever needing support.
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Oct 16, 2008
I got hostpc after hostsimplex.com closed down.
They have been very helpful in getting my site back up and running. I had a few issues like unable to get the back up of my sql to restore so I uploaded the back up and they restored that for me. Nice guys.
An interesting issue came up which required me to have a symbolic link well could have gone with out it but would have made it so one of my sites was down for a few more days.
Basically the symbolic link allows 2 sites I run to have the same games with out taking up any more space on the server. Actually this was hostsimplex's idea and they created the link. How ever I could not restore that link or figure out how it was made to after opening a ticket with hostpc I got one made.
But not right away cuz I was first told it would not work, which had me kind of puzzled so I told them hostsimplex had that file so I know it works just I am not sure how they did it. Any way they did get a symblolic linke, 2 in fact one I could not delete and another one. I had them delete the one I did not need and got the other one working.
I will say they are very good people and very helpful. They even put up with my frustrating of things not going right which was not thier fault.
verification link is in my siggy.
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Jan 20, 2009
I've been with XenVZ for about a day now, and thought I would share my initial impressions thus far.
I was looking for a cheap, basic little VPS to run a few simple services off of. I had raked high and low through these forums since I was looking for something located in the UK, with Xen virtualization for <£10/month.
I came across XenVZ in the advertising forum, and thought I would check them out.
Started up the Live Chat, and got through to Sean right away. I asked a series of questions and received prompt and professional replies.
I thought I would start out cheap, so I signed up for the £3.99 'taster' VPS (they have a 30 day money back guarantee, so can't really lose). Signed up around 8:10, received invoice 8:12, paid invoice right away and had the server details at 8:21. Whole signup process took around 11 minutes.
Even for a tiny VPS with only 64MB RAM, it performs fairly well. I am running a Ventrilo server inside Screen, IRSSI session inside Screen and Lighttpd server (serving a simple static placeholder page), and I still have around 20MB spare RAM.
The network seems pretty solid too, I thought I would test it out with a wget from a UK mirror service, the connection capped out at about 9.5MB/s.
If your looking for a UK VPS, I highly suggest giving these guys a check, can't fault them so far.
Of course, I'll be back in a month to give a more detailed rundown of the service.
I don't run a domain off the VPS but can provide the IP on request.
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Oct 28, 2009
A few days ago I got our new dedicated server with Sweden Dedicated and at first everything looked fine. The server was provisioned with some delay but still it works as expected and the network is fine.
Their support though is quite a different story and far from the advertised 24/7 and response time under 3 hours. A simple reverse DNS record request is still open after almost 24 hours. And what is worse is that today I found the the IP address we were assigned is from a blacklisted spam network. Their phone number is playing a voicemail message and nobody seems to be looking and the tickets I opened, so I'm seriously considering alternative providers.
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Oct 7, 2008
We moved our hosting from Knownhost to VPSville approximately over the weekend and here are the initial impressions of VPSville. By the way, Knownhost support is great, the best, and we had no problems with them, just wanted to get the server out of the US.
We decided to try out VPSville based on the few reviews on this site and taking on their supposedly 'Stellar 24/7' support and 'Satisfaction guarantee' as promised on their website.
The few support tickets initiated so far were either answered very late (up to several days) to one ticket not having been answered at all.
The answers themselves were not very satisfactory and very incomplete, and kept recommending irrelevant 'upgrades', instead of trying to tackle the problem. I solved one ticket issue on my own, but got the reply that basically a tiny server (HIB 1 - 128MB guaranteed RAM with 4x Xeon processor) is 'too tiny' to even support attaching e-mail attachments larger than 2MB via Roundcube, so that I should 'upgrade' to HIB2 (256MB RAM guaranteed). Now, having used Roundcube on a VPS with 128MB RAM and having researched the issue with Roundcube, I know that it has to do with modifying configuration files to reset the maximum upload limit, etc. All I asked was for was the easiest way to go about doing it, since they are the 'experts' and this is the first time using an HIB LXAdmin for me.
Regarding the servers themselves, the setup was instant and I have no problems with the servers, very satisfied.
It's just the support that makes me quite skeptical. I really think that either the VPSville support are manned by nameless non-technicians or their priority is to have their customers upgrade over every issue, instead of helping to tackle the problem.
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Jun 21, 2007
As a first time VPS user, looking for something to mess around with, to host my basic website and mail, I went looking for something cheapish to get started.
My original hosting was with A Small Orange (Shared Hosting), and although they offer exceptional service, their VPS plans were a bit high in price and we're Linux based (which would leave me completely and utterly dumbfounded).
I signed up with CheapVPS after browsing this forum and clicking through from their sister VPS company a2b2. Straight off the bat, their live sales web chat was open. Joined the chat, got all my questions answered in a very friendly manner. After thinking about it for half the day, found there was a 10% discount code. I was sold.
From ordering the VPS to using it was less than 24 hours (but the site did say 90% in about an hour) so I was at first fairly suspicious, and worried that customer service might be a bit of a pain. But hey, up and running in 24 hours is excellent, I was being a tad impatient and excited to get at it
I'm from Australia, so ping times are generally highish to the US and download speeds can be average if the server is not located in the right place. Server is currently pinging at 210-220ms (which is pretty damn awesome for US-Australia). I've been using the VPS for the last 2 days and so far, no downtime and the server has been very responsive.
As for the customer service, it is fantastic, more than fantastic (so far anyway, and I hope it stays that way!). Rus, who is obviously one of the main owners, has been responding to my tickets within 2-5 minutes at varying times of the day. I often wonder if he sleeps. As I am a complete n00b to the whole VPS thing I've submitted a fair few tickets and all of them have had friendly responses
These are of course early impressions, and I certainly hope they don't change, but I thought I would write up this little review because I personally think they deserve a little plug for being an excellent provider at a great price point (for someone starting up anyway). I hope their uptime stays constant, because I need my VPS for my mail
Currently, I'm on the cheapest Windows 2003 plan, 10GB HDD, 30GB bandwidth. Hosts are digitaldj.net, w00ties.com/.net/.org. Not all domains have been transfered over yet...As I said I'm new to all of it, trying to get all the DNS working
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Dec 22, 2008
After considering and comparing VPS offers from Future Hosting, Knownhost, Wiredtree, and Liquidweb, I went ahead and ordered from Future Hosting.
I'll post my initial impressions, and try to update the thread over time.
I currently have a VPS at Godaddy, plus shared hosting at Godaddy, 1and1, and Namecheap.
My objectives were to get away from Godaddy VPS, set up with a 'better' provider, and consolidate sites.
I am fairly technically adept, though not an expert. My requirements are for hosting appx. 25 sites currently, with perhaps another 15-25 to be added over the next 12 months.
Most are low volume, a few are low-to-mid volume. Nothing fancy, primarily informational sites and affiliate sales sites (WP and Xsitepro), and some direct ecommerce.
I focused on the 4 providers mentioned above based on recommendations and reviews here and elsewhere. My main concerns are reliability and price.
After comparing plans and the specials listed on the 'Webhosting Offers' board, I settled on Future Hostings "Titanium" managed VPS offer. The special offer they listed was for 50% off lifetime cost.
Through live chat, I spoke with Nick to ask some specific questions. He was patient and helpful each of the 3-4 times I came back with questions.
One question I asked was how long it would take to get provisioned. He quoted me at under 12 hours - this was also mentioned on the "Offers" thread, specifically for the current special.
The "unspecial" price was $84.95 for 1Gb RAM, 650Gb bandwidth, and 50Gb disk space, with cPanel. I added Fantastico for $3.95. After the coupon code, I'll be paying $46.42 / month.
I put in the order at 10:04am.
Registration was activated at 10:50am.
Cpanel, Virtuozzo, firewall, etc. installed
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Oct 13, 2009
I had three VMs with Fsck VPS, dating back to before they got hacked in June. I've been paying the bill since then, I imagined as a kind of insurance, so that I had the VMs handy if I needed to use them in a big hurry. Last week, I tried to log in, and found that my three VMs didn't exist, anymore. As far as I can tell, the VMs haven't existed since the June break-in.
SETUP / PROVISIONING
My first reaction was "They've been billing me for three months, and providing nothing?!??!" I'll be honest, I was pretty tweaked, but after I'd calmed down I decided to see how they handled the situation. So I submitted a ticket asking for an explanation: How long had the machines been down for, and what would it take to get them back up and running?
It took about a day, but we eventually established that VAServ could build three new OpenVZ VMs, and that they would give me three months' credit for those three machines. Since I actually do need the VMs, and I didn't really want to fight about the billing, I decided to go for it. It took another day, but I did get three new machines up and running.
Unfortunately, I do have some complaints about the process, specifically:
- VAServ's technical support is very inconsistent, and different techs seem to have vastly different levels of communications skill and professionality.
- Many of the techs don't seem to bother reading your ticket, beyond the subject. They tend to only be capable of answering the first question in each ticket/email, and they ignore anything else you've asked.
- After the FSCKVPS/VAServ buyout, following the break-in, the HyperVM control panel was disabled. If you need a reboot, or a root password reset, or anything that you can't accomplish yourself by SSHing into the VM, you have to open a ticket. (Seems like a chancy proposition, now, to me.)
REBOOT-AND-PRAY
Today, I started seeing memory allocation errors in running programs. The machine mostly worked, but certain operations (shell scripts, in particular) would error out. I opened a ticket asking for some guidance, and within less than 10 minutes, the VM started rebooting. I got an update about the ticket a few minutes later, and was told that the VM had been reconfigured (increased memory allocation limit) and rebooted.
I was pretty mad about the no-notice reboot. I'd been in the middle of editing a bunch of configuration files, and I lost an hour of work. It just seems so unprofessional and inconsiderate for VAServ's technician to bounce the VM without confirming it with me, first.
I did get an explanation/apology from the tech who rebooted the machine. I asked him to have his supervisor contact me, which took a few hours, but I did hear back. The supervisor wrote:
"...we reboot the vps if we found any VPS out of memory. Normally most of the service stop working or access got killed when VPS is out of memory..."
To me, it sounds like the reboot is a standard procedure for a common problem. Given that kind of environment, it's only natural that the tech's first impulse would be to reboot, given a ticket about memory errors.
At the same time, it's also indicative of a bottom-of-the-barrel service, isn't it?
- Memory problems seem to be common--is that because they're over-subscribed? Does your 512MB allocation mean anything, or is it just talk?
- The staff can't / won't bother to read through a ticket and give it some consideration.
- The staff has an itchy reboot finger. Their first impulse is to power-cycle, rather than to try to understand and fix the issue directly.
FOR THE FUTURE
I do intend to continue using VAServ / FSCKVPS, at least for now. They're really cheap, about $10/month for a 512MB VM, and I can mostly get done with what I need to do. But this is a qualified opinion. I am solely using these VMs for simple R&D projects: Quasi-professional work, stuff that nobody is currently paying me to do.
Given my experiences so far, I would never trust these guys with a real, money-making business project. VAServ / FSCKVPS is suitable for toying around with, or if you're flat broke, but I wouldn't bet my job on them if I could possibly help it.
I'm setting a calendar reminder for myself, right now, to check back in another month or so with an update to this post. Assuming I'm still chugging along with these VMs, I'm going to make a point of posting my impressions on a regular basis.
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Jan 2, 2009
I have been with Medialayer for the last year, using their application hosting, and so far the experience has been quite good. They helped me transfer my sites over, and have answered pretty much all of my tech support questions within half an hour. However, I'm reaching my limit as far as their application hosting goes, and I'm not sure if I can afford the next jump.
My current deal is around 35 dollars a month for 50 gb transfer and 2500 mb of space. I've been playing with my setup for the last month or two trying to keep it under those limits, but now that I'm looking to launch a new site, I don't think I can do that anymore. They have offered another option for me, which would seem to be a VPS type solution.
Application Intensive (A.I.)
15,360MB SAS RAID Protected Storage
200GB Premium Data Transfer
768MB Dedicated RAM
DirectAdmin Reseller Access (create as many accounts/domains as you wish)
LiteSpeed Web Server (Enterprise)
Use of our Redundant DNS cluster and anonymous nameservers
R1Soft Continuous Data Protection
Full Management, 24x7x365 proactive monitoring
$129.95/mo, free setup. (month-to-month commitment)
Signup URL: https://clients.medialayer.com/signup-ai.php
Add-ons:
[+] 100GB Additional Data Transfer: $25/mo
[+] Additional IP addresses with justification: $1/mo per IP (first additional IP is free with justification)
Each virtual environment is given additional space so that you can safely use all of the 15GB within your reseller account.
Each host machine (the system housing all of the virtual environments) is based on the following hardware:
Dell PowerEdge 2900
Dual Quad Core Xeon 5420 (total of 8 cores at 2.5GHz each!)
16GB FB-DIMM RAM
8x 73GB SAS 2.5'' Drives
PERC 6i RAID 10
1000mbps uplink
Located in New York, NY.
However, 130 bucks a month is a pretty big jump up from what I have now, and is quite a lot when compared to most of the VPS solutions being offered here. I'm also slightly concerned about the NY server location. My current sites are based in China, and have had some long load times using their LA servers, and I'm concerned that that would just be exacerbated by having a NY server locale.
So, should I be looking to stay with them or move on? If I move on, are there other good hosts one could recommend that would be able to provide similar levels of support?
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Jul 14, 2008
I've read several good reviews on MediaLayer and am in the market for a 10 dollar or less a month host with room to upgrade.
I took a quick look at their website and they don't advertise insane stats for 2 dollars a month, so I assume you actually get what you pay for with them, is that the case?
Essentially, I'm looking for some examples of WHY Medialayer is a top quality host. I'd love to hear some stories and/or references, if anyone here has them.
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Jul 18, 2008
Also since im making this new thread I will write a review so far on what ive experienced with medialayer.
1. My account was setup within 1 hour of purchase
2. I received a professional and very detailed email regarding all the services
I had access to, which I might add was very user friendly.
3. The DirectAdmin Layout is very clean looking and modified to fit their websites
theme. Everything works perfect.
4. And 4th the most important of all.. I did a dns check on my domain after 2 days of letting the NS propogate and checked intodns.com and several other dns places and their dns is setup perfect.. there is literally no error at all which is very rare. ussually intodns.com will show an error on most dns's. My site is noteably extremely more responsive then it was on my prior host and they even allow ssh access so I was easily able to transfer my large sql db file over in a few seconds.
Overall this host is very good from what ive experienced in 2 days. Now I realize its only been 2 days but from what ive experienced on the process of setting everthing up and the site running, for 2 days I can tell its an excellent host of choice. Their email support is also extremely fast. Ive had a question regarding my mx records for mail and was responded within 2hrs or less with a very detailed explaination of the question I asked.
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Apr 29, 2008
Please guide me which web host to be choose. I am planning to host a jewelry online store with 500 products. I am looking for shared hosting in starting. Web space required would be around 100 Mb.
How much bandwidth you think in starting it will be required?
Which web host is better and why? Also tell me considering features wise too. If any other good web host for starting then tell me.
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Apr 6, 2008
I am in the process of building a database-driven website. The main purpose of the site is really for me to improve my PHP and MySQL, but I will be writing a forum and offer blogs to users, as well as the main point of the site, which is to allow users to upload text-based artwork (ie. stories, poems, etc). I don't expect the site to use up that much bandwidth (assuming my code is clean) or space, as I don't expect it to grow that large. Like I said, it's mainly a learning exercise.
Anyway, the point is, I am looking for a host. I am currently with DreamHost but am having a lot of trouble creating a custom php.ini (because I know absolutely no PERL and am just starting to learn shell commands). The main host I'm considering is MediaLayer. They advertise on their website that you have a private cgi-bin directory, but it was unclear whether this directory would have a private php.ini. This is pretty important for me as I don't have the skills (yet) to do anything too clever like what is required at DreamHost to change it.
Is anyone here a current or former MediaLayer customer? Is the php.ini in the cgi-bin? I know that DownTownHost have private cgi-bins, but the php-ini is not there.
I had a look on the forums but, although I found mostly good general feedback about MediaLayer, I couldn't find anything that specifically addressed the creation of a custom php.ini file.
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Feb 15, 2009
i have a question about overselling, if i offer 999999gb's of diskspace for $1/mo, you say i am overselling, and its a bad thing, right? well does that mean medialayer oversells because they can't truly offer unlimited mysql databases, can they? eventually, just creating databases thousands of times will consume diskspace?
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May 4, 2009
I am torn between Cartika and MediaLayer. I am looking to have 2 sites hosted with them. I am at the moment only considering these two options. I am looking for reliability, speed, and true multihosting along with CDP back ups. The third contender was UnitedHosting, but they are a smidge more expensive. I will be hosting one Joomla site and one Wordpress site. Price wise they are on par. Both their reps seem outstanding. I need a nudge one way or the other.
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Apr 23, 2009
I work for a medium sized non-profit organization. We are currently looking to upgrading our hosting. These are our requirements:
- 2 gigs of storage
- 15-20 gigs of bandwidth
- PHP/MySQL
- SSH access
- As fast and reliable as possible
Our budget is up to $30/month, but I'd like to pay a little less if possible. Most importantly, we need the hosting to be fast and reliable. Our website is built with PHP/MySQL, and right now it takes forever to load anything. It seems that Medialayer and Liquidweb keep coming up as reliable and fast hosts, so I'd like to hear your thoughts as to which you think would fit our organization best.
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Nov 3, 2009
I moved from A Small Orange to Medialayer in late June of 2008, and although I was a little unsure on going from cPanel to DirectAdmin, aside from one small thing* I honestly don't miss cPanel at all. Medialayer themselves ported my sites over (I'm always scared I'll mess things up on my own) so really, changing control panels was rather painless for me.
Anyway, as far as actual hosting I could not be happier. The only downtime I've experienced was scheduled and announced well in advance and never for very long.
Support tickets and general inquires are answered ridiculously fast to the point of being scary. I'm still not used to getting replies within minutes instead of hours or days.
I don't currently use a custom plan but the fact that I can request one is a huge plus to me. With my previous host you could add extra bandwidth but not space (you're only option was to simply go up to the next plan) and that always felt very limiting to me.
I'm aware that these days hosts with Medialayer's pricing structure are called "expensive" by some, but I'm still stuck in 2004 and consider them priced just right for what they offer. Also, as far as I'm aware Paypal is still the only payment option, and although that is fine for me, it won't be for others.
* (The only thing I miss is the ability to purge/make unwrittable the stats/awstats folders. I'm not sure if this is a host vs host or cPanel vs DirectAdmin difference, and really it is so minor in the grand scheme of things and only even noticeable to someone stupidly anal such as me.
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Sep 30, 2009
i wanted to share my hosting review with medialayer.com
i have been with medialayer since 10 months.
my site visitors are mostly from istanbul,Turkey and europe ,even there is a long distance i get efficient response times.
support times are excellent,although there is a time zone difference,i get instant help during my working hours.
i recommend every one who needs a reliable and fast hosting.
in case you need to check my site with medialayer here is the link.
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Oct 7, 2009
it has been a while since I last visited WHT. So hello all! Work is slow today and I'm procrastinating.
I was with MediaLayer for a good amount of time. I used the service mostly to host a personal site and develop some APIs using Truveo video search engine and Zend platform on Facebook. The source codes of these projects were synchronized and managed by a group of developers through SVN+SSH tunneling.
I have absolutely nothing negative to discuss about MediaLayer. They have been great every step of the way. Granted, they're not exactly the cheapest option among what were presented to me at the time, but I'm glad I picked them. After all, $10 didn't break the bank, and I simply didn't need 500GB of bandwidth (are they in the scales of TB these days?). The servers were well managed, and multiple DNS servers are always a plus (well at least save me a trip to DynDNS). They used LiteSpeed, which is an excellent choice, also considering their web server environment is very much similar to my developmental machine at home. Oh yeah, they don't use Cpanel. =) Haha.. I've never liked Cpanel. Too clutter.
I didn't observe any downtime while I was with them. None of the developers involved in the projects had issues with the SVN server. I don't have any statistics to prove it, so you just have to take my words for it. =) MySQL access is reasonably fast.
Customer service was great. All emails were answered professionally within 24 hours, including weekends. Phone representatives ware extremely helpful when I called. I remember once when my identity was stolen, the CSR I spoke to on the phone were very reasonable and handled the billing issues to my satisfaction.
So I'd highly recommend to MediaLayer!
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Jul 14, 2008
I'll keep it short and sweet. I signed up for medialayer on December 23, 2007. Its been more than 6 months and there has been not one unscheduled downtime, the support is phenomenal on the rare occasion I need to use it and its the fastest host I've ever used, dedicated or shared. My sites have been on the front page of Digg, Osnews, Stumbleupon and I've yet to see my hosting so much as shudder. Unbelievably powerful servers. They are accommodating, friendly and brilliant.
No, they don't have terabytes of bandwidth and it doesn't cost $1 per month; but it doesn't get much better than this otherwise.
Hosted sites ticketed to mod team. Keep up the great work, Medialayer.
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Sep 24, 2008
Currently I am hosting with MediaLayer and I am very happy with their service. I have been with them for over a year now. Their uptime and speed is amazing. Support is fast, knowledgeable and all round pleasant to work with. I have no problems with them except for one. Their packages are pricey for what you get ($10/month for 500MB Storage, 10GB Transfer, 3 domains ). It is coming time for me to upgrade my package but I do not want to pay the fortune they are asking for a paltry amount of extra resources.
So my question is, what other hosting companies are there out there who can offer me the same excellent services that MediaLayer does but with more resource bang for my buck?
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Sep 6, 2008
I have a fairly important php bug tracking system on medialayer.
The service has never been down in 6 months and the speed is excellent.
I imagine customer support is just as good, but thankfully i've never needed to try
It's much faster, more flexible (no hard written resource limits) and more reliable than most hosts i've used (site5, hostingzoom, resellerzoom to name a few).
I couldn't ask for a better service.
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Feb 18, 2009
After weeks of research on WHT i am still undecided who to choose for my next webhost.
I have narrowed it down to three:
- MediaLayer - 1gb/20gb/6 domains at $19.95
- LiquidWeb - 1.5gb/100gb/3 dmoains at $19.95
- MediaTemple - 100gb/1TB/100 domains at $20
Which one would you recommend and why ?
Also does MediaTemple grid service offer any advanctages over the other two.
My requirement is that i want my website to run very fast and server to have very good uptime. I am currently on HostGator & using over 10gb of monthly transfer. I am getting oround 5000 hits but hope to increase it around 10,000 with a new wordpress blog. They reason to move from HostGator is that any MySQL/PHP based apps run extremely slow.
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Mar 10, 2009
I signed up with MediaLayer [url](ML) for my client in November last year.
I've read a lot about ML here which are mostly (all?) good +ve reviews & so I decided to pick them to host my client's site.
Since the website is an ecommerce site based on Magento, I needed something that could handle application load. Its for this reason I chose ML.
Magento itself is pretty slow the first time until cache starts working.
So far its been smooth at ML and this post is just to add to the pool of its +ve reviews on WHT.
There was just one unexpected downtime which lasted for a few minutes. It was the mysql server that was down, not the http server (litespeed).
You dont get a whole lot of space at ML, so hosting a lot of raw data like images can be pricey - most of the space taken on my client's site are product images - and duplicated in cache for every dimension by Magento. As of now it gets 500-1000 pageviews a day but this is to increase over 10 times this year and if it goes beyond shared hosting limits (which I doubt), we'll move it to ML's VPS.
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Sep 20, 2009
I am so overwhelmed by the quality of hosting provided by Medialayer, that I decided to review them after being almost 2 years on their servers. My "bread and butter" website is hosted on their server and all I experienced in these 2 years was sheer quality, stability and prompt customer support (very rarely required).
It is a saying that you get what you pay for, and it shows. Medialayer is not one of those hosts with "unlimited everything" plans for $3 a month. I am on their starter shared plan which is $9.95 a month with 500 mb of space and 10Gb bandwidth. Some may find that costly, but believe me, it is worth every cent.
Uptime: Excellent. I have never seen my website down or someone complaining about it. No downtime experienced whatsoever till now.
Speed: Rocket fast. Scripts execute rocket fast too.
Ease of use: Excellent. They provide direct admin (instead of cpanel) and never faced any problem with that either.
Customer support: Blink of an eye, round the clock. I am from the opposite part of the world (GMT +5.5) and at 11 AM my time, I get instant response to a support ticket if opened. Secondly, they go above and beyond, - I had a problem with one of my php scripts and these guys studied the script and pointed out the flaw (which might have been harmful) if not rectified.
I will be more than happy to let anyone know my website, mods please let me know how do I prove the authenticity of the review, with my website. These guys deserve a lot more than just a review.
Conclusion: The best host so far I have got. In these aspect I must tell you, I have 3 more hosting service providers, Medialayer smokes them apart. And my personal thanks to Gurpreet Virdi via this forum for running such a tight ship consistently. I believe, the success of a website business depends on the hosting heavily, so Medialayer folks - it has been my pleasure to stay with you all these time and thank you for everything.
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Jan 5, 2009
After I moved from (spit) mediatemple to MediaLayer last April, I wrote a glowing one-month review [url]. So 10 months on, what is it like?
Well, rather boringly, I don't have much to add to my original review, since it's still as awesome as it was then. I tend to forget most of the time that I'm even paying for a hosting service, because it's just there, rock-solid, serving my sites stupidly fast.
At least it's more exciting at other hosts when you're constantly having to manage one crisis after another. It's true that MediaLayer are more expensive than many other hosts, but they're a bargain at the price.
MediaLayer's public Hyperspin report [url] is currently showing better than four-nines uptime on all servers. 'Nuff said. Great company. Happy customer. That's all.
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Oct 9, 2008
I've been hosting with medialayer for a while now, and to date have had quite few problems with their hosting/uptime/etc.
I host my main website's support site with them, and have recently run into a few issues... issues which I'm not sure how to resolve.
The thing is, the helpdesk developer was recently looking into our setup, and found there are some issues. He has requested that the open_basedir be modified to a particular value for our vhost (which to my knowledge, is not a security threat, etc.).
Medialayer says they can't make the change, because of how directadmin works, it won't be permanent. At the same time, the developer says it is possible to do this and make it a permanent change through this
file /usr/local/directadmin/data/templates/virtual_host.conf ...
Now I am unsure as how to resolve the issue because I need this change made, but am not sure it is possible, or who is wrong and who is right. I'm not trying to point fingers, but I would really like to know what the best thing to do in this situation is.
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