I am considering burst and webnx for dedicated server deal.
I found burst customizeable and some of good features
webnx is also good but cant see customization there I v sent them mail didn't get answer yet.
burst quote I got
$154 for
Core2Quad Q9300 Quad Core
8 g ddr2
2*1 tb sata raid 1 software
1*250 G sata
whm/cpanel included
ddos protection network level
basic support
on other hand webnx offer is $99
Intel i7 920, 6GB ram, 1x 1TB RE3 drive only $99
Quadcore 2.66ghz w/ HT
6GB DDR3 Ram +$25 ($150 for the 6mo term)
1TB WD RE3 hard drive
2tb/100 mbps port
in one of there special offer
but if I customize to above situation I think they will reach the same or higher.
webnx are unmanaged and dont know about security level of both providers too.
My major concern is uptime, security and helping support whenever I need them.
my ideal budget is 100-150$
I am new to VPS and am trying to get my head around it. What I am trying to figure out now are the pros and cons of Guaranteed and Burstable memory.
Assuming everything else is equal, and both options are in the budget, and that there is a requirement (at least at times) for more than 768mb of RAM, which option is better:
1152mb Guaranteed (SLM)
or
768mb Guaranteed / Burstable to 2048mb
Obviously, a big factor would be whether or not their is RAM available to burst to, and as I understand it, that is completely dependant on the server, other VPS's running, number of VPS's, etc.
However, what I am trying to figure out is which approach is typically better. If for the same money you can get 768mb w/2048mb burst or 1152mb SLM w/no burst which is the best option.
If my current requirements are important, then I listed them in a thread titled: "If I go with VPS would vB performance suffer greatly if I add multiple sites to VPS?"
I can't truely link to it, because I have less than five posts, but here is a quote of that thread, so you can hit the button in the quote to go there:
Quote:
Originally Posted by tnedator
I am leaning towards one of these three VPS accounts that all cost roughly the same:
Does anyone have any pictures of WebNX's data center in LA? I could not find any on their website for the life of me, I asked the live support and they told me to google it.
I was thinking of buying a new server from SoftLayer When this company called WebNX.com happened to catch my attention.
I did a search of WHT but could not find much about WebNX. I also went to their site (but not much info is published there like SLAs, support fee etc etc...
However, the custom quite they sent me sounds quite reasonable compared to softlayer.
Anyone who can share experience of hosting with webnx? or has more info webnx.com and can share their views will be nice.
Its been little more than a month since i moved my server from therobberz (aka theplanet,after 3 years of service) to webnx.
i reached a point where 145 dollars for a p 4 2.4,1 GB,80 GB,10 mbps was way too much.tried talking with tp reps a few times to see if i could get a better deal.the cheapest quad core they had was around 200 USD ( including cpanel)
the order was placed on a friday afternoon.i was expecting the order to be processed on monday as sales and billing would be off the weekend.saturday night,a tech support guy processed my order and i got the payment confirmation late saturday night.
my server came online on monday morning.it has been very good for the last 41 days.
so much for the nincompoops at tp who told me that moving a server from tp another "unknown" provider would be catastrophic.wonder why their reps keep saying they are the biggest provider out there and no one can match their level of service.in my opinion,tp is pure evil.
We recently ordered our first dedicated server with WebNX and I have been very impressed with the network as well as customer support.
Dario and Daniel have been exceptional getting the server setup and with the few questions we have had since it has gone online. Daniel even brought the server online a day early. I was very surprised by that.
The specs of the server and the quality of the bandwidth defiantly makes this server a great value.
We will do another review down the road but I am pretty sure it will be a positive one again.
Which one do you suggest? EGI looks good too, and the ping result is even better than Webnx from my country. But I dont know how about their network, support?
We've been with WebNX for about 2 months now, and we're loving it. We already rent 11 servers there and are looking to purchase another 10-20 in the near future!
Support/Sales
WebNX support is excellent, I must say. From the start their sales team has responded promptly (within a few hours) and almost always had a solution for my requests. We had (1) ticket opened in the support department and that was promptly handled in a few minutes.
I'd like to thank Dario and Chris who have helped me with my sales inquiries. I had a dedicated server purchased a few days ago and I needed rush setup, they gave me some options and I really loved the flexibility.
Hardware
Hardware is amazing. Fast, good quality, built to order. I like it. The thing about WebNX (as many others say), is that if you're only looking for one or two small Q6600's, they're not the provider for you. If you want a 32 core server with 20 hard drives, they can do that. Or if you want to buy in bulk, they can do that. When you follow those two "rules", they're one of the best providers in terms of bang for your buck.
Network
Network is top notch. They use lots of bandwidth providers and for the price you're getting, it's amazing how fast these servers are. We'll always be buying from WebNX for our Los Angeles needs. I'm sure if they expanded to Dallas, Chicago, even NYC they'd get a lot more business though! .
One thing I do wonder - do they use a BGP transit? Because whenever I traceroute my servers I only get connections though Cogent.
Overall, WebNX is amazing. We'll be with them for the months to come, for sure! They have my business and my future business.
This is an initial review of WebNX.com. I was hosting my personal sites on a reseller account at Eleven2 which had started feeling kinda slow, so I was in the hunt for a low cost dedicated or a mid range VPS.
After scouring a lot of places for quotes, I finally came across WebNX's thread on WHT on the 17th of March.
The specs looked to be amazing, and their Value level VPS would fit right into my budget, and match my requirements. I fired an email to sales, and went on to their site to see live support online.
I spoke to their rep on live chat, and I was given a signup link in minutes (it was 11PM PST), and I was told that my VPS would be setup in a few hours.
And as expected, I had the root logins for the server, and HyperVM within 4 hours.
I logged into SSH, and ran cat /proc/cpuinfo and I was really amazed to see that the server really had 16 cores
I then moved my cpanel backups from my old host, and the speeds were really good.
Even though the server is unmanaged, their support rep helped me to move a file that was around 5GB in size, that was constantly failing during cPanel's remote SCP backup feature. They went to the extent of downloading the file for me and uploading it so that I could restore it.
It has only been 4 days, but I am extremely overjoyed with the level of service I've received so far. Infact, I feel like I'm cheating them by paying them so less ($15 for the first month, and $59.99/mo after that)
I've been through many many hosts and server providers in the past few years, and this is the only second review I've ever written on WHT. (The previous one was more than a year ago).
This is my first review here on WHT and I hope this would be useful for those who are searching for reviews. Forgive my sentence construction as english is not my main language.Sales. Like most if not all providers, they don't have 24/7 sales but they will answer your inquiry ASAP. They're pretty easy to talk to. Server deployment is not like Softlayer or others with 2-4 hours deployment window. It's longer than that but it's still reasonable.
Support. They are an unmanaged dedi provider but they do know what they're doing. My server with them has Directadmin and they know it like the back of their hand. Not like my experience with a provider who searches google for problems that pops up during the compilation of Apache and then pointing me the URL of the solution. What's up with that.
Response time sometimes is fast and other times it takes awhile but still reasonable.Hardware. I've had 3 servers with them because I always order a new one and cancel another, not their fault but mine as I like testing out different specs. I have yet to experience a hardware failure with them. By the way, the 3rd server, which I started using since June is the one I'm still using right now. So their hardware is pretty good.Network. Most of my visitors are from the Philippines, some are from the US, you know Filipinos, we are everywhere. Anyway, their network is excellent from here.
I'm always trying out different test IPs from the dedicated server offers section and I haven't found one that can beat their ping time and traceroute. Maybe because they're located in LA which has great connectivity to Asia. Not even the ones with Internap FCP, they're blown away by WebNX's "Mzima and other carriers" network as far as traffic from the Philippines are concerned and perhaps if I may say Asian traffic. I even uploaded the speedtest of speedtest.net on my server and let my users test it out and WebNX wins all the time.Outages. I have a Pingdom subscription that monitors my sites every minute, yes that's 1 minute interval and there were ocassional and brief outages and you can check out the outages section [url] and search for WebNX. You can count them with the fingers of one hand. So far this month, there have been no outages. You can trust me on this assuming Pingdom is also reliable.Billing. I never had problems with billing and they don't have problems with me as I always pay the invoice as soon as it arrives.
One of the things I love about WebNX is that they have low prices. Example, say a server with 2GB, you can upgrade it to 4GB just by adding $10 (before it was $15), if you want a 2nd HDD you just add $10. Their RAID10 offerings are also affordable, just look at the dedi offer section and search for WebNX. If it weren't for them, I wouldn't have experienced having a server with RAID10 because other providers are simply too expensive for me.In conclusion, WebNX is one of the best dedi providers and as far as I know you can't find one negative review about them here. It's just a shame that WebNX is not as aggressive as the other providers in terms of marketing their services but then again maybe if they do, it will compromise their topnotch service. If I want a dedi server, I will always go to WebNX and nowhere else and I would like to thank WHT for helping me find them.
Anybody used webnx in LA USA to host any mission critical i/o cpu intensive web based applications for UK or European customers? If yes did the distance have any great or neagitive impact on speed of service?
If noboday has the experience does anyone have any experience?
While talking to as many people as I could find and comparing prices I decided to go with webnx.
I am currently hosted with iweb but my current p4 is getting slaughtered by my users so I needed to upgrade.
First result was I clicked live chat and asked to talk to support to help me pick out my server, I talked to dan for probbly 3 hrs discussing options and different setups that we could do.
I decided on : Dual opteron 254 ( 2 processors 2 cores (one processor is faster then our current setup)) 2x 146gb 10k rpm scsi drives (mirrored) 4gb ram
I am just waiting on my bill now but if this impression I received from the company based on Dan then I am sure I will be happy, I will post next week with setup time, and then next month on uptime.
I am currently hosting with WebNX. I have been a happy customer with them, but in this economy it is important to pinch pennies. I was paying $600 a month after a discount. I am a low maintenance customer. In 6 months my only customer support ticket was asking where remote reboots can be requested (I never have needed one). Here is my current setup:
Server 1 Dual e5440 16GB Ram 2x 500gb Sata II w/ hardware raid 1 cPanel
Server 2 Dual e5440 16GB ram 8x 36gb 15k rpm SAS w/ hardware RAID 10
Other services 4TB pooled BW Servers connected with a cross connect. 8 IP addresses (I think)
I am looking for servers with similar specification, but specifications do not have to be exact. <<snipped>>
We started off with them early on with a webserver + DB server special a couple of years ago.
Even at that point, they had the best value for money offer in terms of dedicated boxes. Nothing has changed, thankfully
Today we host 6 boxes with webnx, all 6 boxes are required to power a single website, so we have the full gamut of servers from multiple db servers, webservers & load balancers. All of these boxes are well decked out in terms of configuration thanks to the great pricing Dan/Dario & their team offer.
In terms of service, it is tough to beat them. In terms of a personalized approach to service, it is next to impossible to beat them. Their advice is spot on, their abilities are phenomenal and their focus on consistently providing you with the best offers is something that very few companies can aspire to become.
Their networks are fast and over the last couple of years, there have been some blips - but most of them have been resolved rather fast. In terms of communication, they are succinct and accurate.
There have been two instances when I lost/changed my credit card and had to delay payments to them - but they have always stepped up and allowed me the flexibility to do so. The folks at WebNX understand people and businesses - it is wonderful to keep growing with them. I don't worry too much about scaling infrastructure anymore thanks to WebNX because I know they are going to be around to provide the best infrastructure you can buy at the most value for money price point.
They are also flexible - no cookie cutter approach to business or servers. They understand needs and advice accordingly and when are you are working with them you don't need to worry about if they are trying to sell you something extra without needing it.
It is one of the few businesses I have worked with which makes me feel good that I've been a customer with them for so long.
The kind of folks who help you grow without too much of a worry because you know they're great folks when it comes to their business.
A lot of folks on this forum mention that the sales reply speed could be used as a proxy for the company's support response times. IMO, it is the exact opposite for WebNX - sales queries to them get responded to rather late. But support queries are sorted out really fast. Three years of experience with them bears this out
WebNX does a lot of things that come well together and you will appreciate it once you've spent some time with them. For your growing business needs - they might be a great beat.
Wishlist:
1) Their reboot times are consistently fast - but I can't wait for the automated reboots. That would make our life a lot easier.
Could someone explain in layman's terms a point on RAM for VPS? I always understood that you are allocated an amount of RAM with each plan. For example, 256MB on most lower packages. You are then allowed to reach some limit in case their is some spike and memory is required. That is called Burst RAM limit/amount. Like 1GB. I asked about this to my new host and they responded below. I'm not following it.
Quote:
SLM is a method of using dedicated physical RAM (RSS) versus a guaranteed (unknown) / burst (VSIZE). SLM is only accounting physical memory usage and you are silently swapping on the host (the VSIZE) -- in short, if you are running out of RAM it is because your VPS is physically trying to use more than your dedicated RAM limit.
SLM implements a 2nd-level out of memory (OOM) manager. In the event a VPS uses all of its physical RAM SLM will first delay the execution of processes to wait for more RAM to become available. After this it intelligently decides which processes to kill to maintain a running system.
On the kernel level it decides itself what should be preempted to swap in the system and which data is most rarely used. This is more efficient from overall performance point of view than having a separate swap space assigned to each VPS and used when VPS has exceeded their RAM limit which cause disk I/O bandwidth which is used for swapping is a scare resource, therefore it is not worth swapping out something when there is global RAM available still.
It had an Abuse Incident over the last 24 hours and missed the deadline they gave to clean it up. Being in Australia the time differences can make it difficult to always catch an Abuse Incident. Anyway so the server is disconnected and we have to pay a reconnection fee, ok fair enough.
As soon as the server went offline I became aware of the issue and contacted their support.
They said I need to pay the Abuse Invoice, so I said ok and went to my Client Area and there was no Abuse Invoice. So I tell the technician that there is no invoice in my account, he says, oh ok there must be a billing problem and passes it over to "Customer Service".
Hours later there is still no response from customer service and my server is still offline.
I shouldn't have my server OFFLINE while waiting for them to sort out their billing problem. Them getting their Abuse Invoice paid is NOT A TIME CRITICAL matter.
A server outage is a TIME CRITICAL MATTER.
Here I am still waiting and nothing is being done, my server is still OFFLINE. I have no problem paying the Abuse Invoice, but the server outage just goes on and on because they can't seem to generate the Abuse Invoice that they require me to pay.
Is anyone else having trouble with name resolution at Nocster being really wonky? Sometimes it works fine, sometimes it times out, sometimes it takes a couple seconds.
is anyone else having trouble with burst.net at the moment? from two locations, i'm having problems where anything that will elicit a large response just hangs indefinitely. i can ping my server just fine, i can shell into it... if i do "top" or "dmesg" or anything else that might dump back more than a few lines of response at a time, the ssh session hangs. i can do "ps x" as a regular user, because i only have two processes running. "ps ax" will hang ssh.
none of my websites work, and i can't get on the burst.net website from either location. i tried calling but no matter what sequence i try for (even tried reboots) i can't get ahold of a live person, but then again it is almost midnight.
I do alot of reading of select forums and contribute here and there, I am a huge contributor on Digital point. With lots of Itraders. I came here to try and find some info as to what was going on with burst.net when I stumbled across the merged thread here and started seeing what was going on.
I don't want to say it's typical but more often than not these days the server have been more miss than hit. Coupled with the fact that things like RAM upgrades carry a setup cost and a higher than avereage monthly fee. 512mb costs more than what 1GB does at most hosts.
On top of that, the upgrade time is 1-3 DAYS not hours, DAYS. My Ip address have to change for a bandwidth upgrade which caused 24 hours of downtime as the DNS propagated again.
Server was suspended 9 hours into an abuse report when it is promised 24 hours to solve the issue and I had agreed that the account needed to be suspended. We went back and forth with them about replying to the ticket that referenced the abuse issue. I was told that I needed to reply to the ticket. If they had bothered to look at the ticket themselves then they would have seen that I had a 3 to one ratio of my posts to theirs in trying to get this solved. $50 abuse fee talk about nickel and dimeing a guy. I know, I have heard it before, read the tos, aup, billing, and privacy policies. It's all in there somewhere but you just get to that point where if they charge you one more little BS fee then I'm going to go postal. Plus they can't keep their end of the bargain up when it comes to the network. Received a cpu / mobo upgrade expected upgrade time48-72 hours, after it was all said and done now the server sits still with 4GB or ram that it can not full recognize. On a happier note I did have other servers there (that's not the happy part) I knew in my gut that something had to be done. I've spent alot of time getting quotes with other providers, I even added one to my contact list from here on WHT, it was sales@hivelocity.net. I got several quotes from them and never pulled the trigger on a configuration on any of them, I tried out a few other smaller hosting companies with no luck and finally after a month or two of Dave asking how I was doing on a daily basis, I decided to go with a test server. Setup was decent, I had a problem with my ip when I first signed up, but the support staff is great, no hassles no fuss, no paying to upgrade, unless there is a price difference, NO DOWNTIME, NO ABUSE FEES (never had an abuse case yet) but it's not in any of their policies that I can read. All the chips seem to have fallen into place for me when I signed up with them.
I call Dave on a regular basis I get calls from him every so often. My server is up and better than ever. I get answers to my questions that are beyond the normal realm of technical support which I find odd because I see all over WHT that they are an unmanaged host. There are no per incident fees or nickle or dimeing. I was told by a tech that there would be a $65 per hour fee to install a 3rd party piece of software that they did not support but that to me is in the same realm of taking your car to the shop when you want a performance part installed. You want it done right and you want it quick. I still have a server with burst that I am almost finished with. I'm glad I had the courage to follow my instinct when it came time to switch or else I would be completely stuck. I ended up with burst because I was re-acuired through a reseller named Vagu. I am starting to see that there were problems between Vaguhost and Burst some time ago, about the time of that switch is when I started having second thoughts that I may need to add another provider. I am happy referring people to Hivelocity and I also resell their services. I am not too familiar with the other account representatives for Hivelocity, I believe that there are 4 total, but if you have been left high and dry by burst then give them a shout. I believe that one person even called themselves a "refugee."
I've come across a XEN based plan that offers additional 256MB swap space, and a few others Virtuozzo based plans that offer bursting capability (some even upto 8GB).
Which would be the better option?
Also, in Virtuozzo, will SLM allocation be significantly more beneficial than UBC for a small VPS?
Another question ... DirectAdmin officially claims to be able to run on a minimum of 64MB RAM. How would it perform on a 128 MB VPS ? I'm not really looking to do much, only to host a few (5-6) small sites along with some other non-webhosting applications (which is the reason for getting a VPS instead of a reseller).
I've seen most people suggest atleast 256MB for DirectAdmin, but that is beyond my budget. (I'm also seriously considering the option of employing vi as a control panel to further conserve my limited resources)
I am a current customer of Burst for more than 6 months already and so far I am loving their service. There are very, very minor issues but it gets resolved in a timely manner. I have 7 servers with them and looking forward to expanding more. Their sales support Shawn and Benj are very considerate and their technical support Brian is very helpful, knowledgeable, polite and treats customers the right way.
Burst live chat support (AIM) is also the best I have seen with a host.
I recommend them to everybody who's looking for a reliable network and good support!
I having problem with them particular cancellation.
first, I submit an cancellation form. Then customer service wrote to me to reconsider cancel my server. So I replied my ticket and they also know I having some problem with the server that support department had wrote to me. the next day I managed to solved the problem and replied to them no need their help. A few days later when I log on to the billing system failed due to my e-mail address was not on file. So I wrote the ticket to billing department before THU 9am GMT-5 EST, Friday till sun no responded. So I wrote to support with refer to billing ticket ID and support replied to me most department like billing work only in Mon to Fri 9am to 5pm EST GMT-5. In Monday afternoon, the billing replied said my server is cancel on 07 March 08, no payment due and my billing account closed even my server is still active.
There is nothing I can do about it. If you want detail can check my web site [url]or [url] which the billing department can made this mistake for very long reply time which I not happy wrote to customer service department that I spend a lot of time effort making the server work and also other department for hard work on trying to help me providing better service to me now waiting for their reply.
I decided that you all can look a last minute visit my homepage if not a blink of an eye 7 March 08 my server will be switch off by them.
Most of us know the Sellwhm/RalphC problem, and unfortunately i'm on a side note of this. I purchased a dedicated server through RalphC a week ago, and was assured over and over by RalphC there would be no problems. Now I sure think that was a big mistake.
Roughly 4-5 hours ago my server was all of a sudden shutdown, with me on it. I waited about 25 minutes and Emailed RalphC. From there I waited 30 minutes... no reply. Jumped on MSN... not only is he not on-line, he isn't even on my contacts anymore. I jumped on WHT to send him a privmsg, and looked around at some new posts. Which then I found all these SellWhm posts...
I'm not holding anything against RalphC, and i'm sure he has some stress going on. What I would like to get is some suggestions, on what the heck I should do?
Here is the problem:
I bought the server through SellWHM.com/SellWHM.com(RalphC at the time). He said he had a business reseller account with burst.net. I paid RalphC for one of the servers, which it took about 3 days to get. I started to move some files, secured the server etc... went to run cPanel... it wasn't there. I installed cPanel myself, and the license wasn't valid. *sigh*. He contacted Burst.net and it was working about 1 1/2 days.
At this time (being 4-5 hours of downtime) I cannot get a hold of RalphC at all. He failed to give me his contact phone number, and his email and MSN are both going no where.
I contacted Burst.net via their helpdesk and opened up a ticket. Corey answered it and needs the paypal transaction ID, and/or the last 4 digits of the CC. Here is the problem: I paid RalphC, and RalphC paid Burst. So they do not have my payment information.
RalphC gave me his reseller ID number and said if I had any problems to contact Burst directly. Which I told burst in a support ticket that he did give me his ID#, and I gave them all the server information.
At this time Burst.net has yet to reply to my ticket... so I continue to wait. Server down, I paid $90.00... and here I sit.
