Are Buzzservers.com & Skyeservers.com The Same
Oct 16, 2009are buzzservers.com & skyeservers.com the same? they have the same layout, and the same specials and vps package too!
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Buzzservers Review
Jun 2, 2009Some weeks ago I was looking for a new dedicated server and as always came to WHT to search for a deal and of course for a review of interesting providers, I was near to get a server on hivelocity and saw an awful review about their support so of course better to not get in troubles I continue with my search, found buzzservers with nice deals and no bad reviews on this forum. I apply with them moved my data and after 2 days the hard disk got broken they took 2 full days to tell me that my data cant be recovered. Of course after all this I wanted a refund because I dont want to be on a company that have bad hardware and with very slow support (at least when tragedy happen), they agreed to refund me but after 15 days I am still waiting. Is sad that some companies dont care about their customers, they even deleted my support ticket account but still mailing me overdue billing emails.
View 14 Replies View RelatedBuzzServers - 1 Month Review
May 26, 2009A couple of weeks ago I saw an AMD offer in the Dedicated Offers section that Buzz Servers were offering and I thought I'd give them a shot, although the AMD was not what I wanted. I contacted their sales department and managed to get a quote for around $200 for a Core i7, 12GB RAM and Windows.
They told me the server needed to be shipped in, which I was fine with, ordered on the Sunday, setup on the Wednesday which is good considering the fact it needed shipping in.
I've needed support on a few occasions when Windows stopped working for example, Jason and Richard offered some great support and managed to fix the server via the KVM unit they had attached. Although it took about 24-48 hours to get fully fixed, they kept me updated and they are really great guys to deal with.
The network is fast, I'm in the UK and when I click "Connect" on RDP, I'm logged in literally right away and it's absolutely perfect for my game development and Windows VPS hosting. All in all, the provider has been great for me, Richard is amazing and has been a saint to work with. Jason helped greatly with my pre-sales questions.
Network - 10/10
Support - 9/10
Pricing - 10/10
Overall - 9.5/10
Experience With BuzzServers.com - 3 Months
Sep 12, 2009I have host with them less then 3 months, and in that time my sites ware down about 15 days ...
1 month ...
I have bought first dedicated server with buzzservers.com and I have thought that my problems finely get end. But NO ... After I have pay them, I have must wait instead 24-48 hours more than 7 days to get my server and even then they gave me something completely different. After maybe 7 days, I have requested OS reinstall because some problems with installing some components, yes I have also made mistakes but not like buzzservers.com . I have thought that OS reinstall will be complete very quick but again NO. I have wait another 8 days to get my sites back, because they have some problems, they even not respond to support tickets more than 3 days, not just to me, but to many other customers. And after they finally installed everything, we have agreed that they will in return for my lost days I only for next month pay half of price and they will install some addons (Just to add, I have send them maybe about 2-3 tickets and they only at the end of month change my Invoices for paying only half price, and they never install what I have ask from them.) This is end of my first month ... pretty nice ... haha
2 month
It is begin nice, everything work nice, and this was very good month with buzzservers.com. But some where in the middle of the month, I get notice that my Cpanel license is not OK, I could not access to cpanle or any of my customers, they sort this after 3 days, also there was some problems with slow resolvers, witch they sort out after 2-3 days. I almost forgot ... With my server I have ordered Fantastico support, about 3 dollars I think, they NEVER install that ... I have send them every month ticket about that. they just forgot or replay me, It will be installed soon, but NO ...
3 month and last month of my horrible experience with BuzzServers.com.
After more then half month past OK, at end of month my server stop responding, I have send them tickets and they replay me that HDD is bad. I have ask them that they if possible to just extract backup data, my sites, they agree. After waiting about 24 hours they finish install, but when I have log in to WHM i start to get many errors, I report them that, and after waiting more than 2 days they respond me that they can not install Cpanel, and that I must wait ... That was to much for me ... I have then ask them to keep my backup data and return me half of money for next month because I have pay them before HDD failure ... They say YES. After I have bought new server, it past maybe 12-15 hours, and ask form them my backup, they say that they lost them ... !!! I could not believe ... I have been calm and wait another 3-4 day to see will they find my backup ... but of course you can guess ... They never find them, they even some how delete backup on bad HDD.
I have then ask from them to return all my money for next month ... but NO ... I am now waiting more then 45 days now for my money ... I have only open 1 tickets, never be angry or insult them or something other, I always tray to nicely resolve things ... This is only big problems, I do not even wish to write about many small problems, how they forgot things or like now they do not even wish to replay me now ... I have also tray everything to resolve with they support, and to not start topics on this forum, but I see that they only tray to get on time and everything forget ...