What Do You Think Of Surfspeedy.com
Jul 10, 2007I want to take vps from surfspeedy.com what do you think of this company do you advise me to take vps from them?
View 7 RepliesI want to take vps from surfspeedy.com what do you think of this company do you advise me to take vps from them?
View 7 Repliessurfspeedy.com is unbelievable. They shut down my VPS without notice and are not answering to support tickets. Can you believe that? I did not host any illegal stuff or anything of course, only normal sites. And they don`t even answer me.
There are a few reasons that you should keep away from surfspeedy.com.
1. Obviously surfspeedy.com is crap.
2. surfspeedy speed is crap, I suspect they oversell.
3. surfspeedy support is crap, a lot of talk, talk, talk, no action.
4. surfspeedy techs are crap that cannot even set up awstats correct.
I should have known this, they get bad reviews everywhere, but they was very sweet talking when I signed up.
Now I am looking for another managed VPS of course. What is the biggest companies that rent out managed VPS ? I will just use the big and old companies from now. I rather pay a bit more. Please advice me. I can even consider a dedicated if it is on a solid company that have very good reputation.
if anyone has went through surfspeedy.com. I was wondering if you guys noticed that thair vps servers are slower and if you might know why. Also, does anyone know a phone number besides the number on their website, they double charged my account and i have been submiting support ticket one after another, but they keep telling me to submit another one whenever i call. I need a phone number to get ahold of someone in charge or someone with billing.
View 5 Replies View RelatedI recently checked out the offer at the advertising section about surfspeedyservers.com providing really affordable servers. I just wanted to ask you guys what do you think of them? Has anyone had servers with them or any previous/current experience.
View 2 Replies View RelatedSurf speedy offers 24/7 Support but, thats only if you want to wait 4-6 hours for a ticket reply! Then when you try to go on live support, they disconect you. Then when you try and call them, they hang up on you. Wow. >.<. I called them and talked to a lady named "Kathy" <<snipped>> I asked her If I could talk to someone in management rto resloved my problem she replied "Sorry, Im the only one working here at the moment." Now, they say then have a high clientel. If this is true more then one person has to answer thier call center phones.
So since then, I cancelled my servers and requested a refund.
They took 6 days to give a full refund back, when they advertise 24 Hours.
Overview: 0/10
surfspeedy.com
The official worst VPS host and support!
It's now been 2 months since i purchased my VPS with SurfSpeedy and i can say, its been great up until 2 days ago,
My emails werent working and i had the VPS filled with loads of junk so i had it re-installed and installed cPanel etc, then realised my domain had expired so i requested they change it, They destroyed my VPS Server. Once completed they re-created it, i installed cPanel etc got on with things... the downtime was 2 days... TO CHANGE A HOSTNAME!!! Anyway i left ticket after ticket phone support and live chat and they have decided to ignore my problems now,
I Request compensation they bring my invoice forward 2 weeks, i finally got a reply to my ticket from there "Senior Tech Support" member "Tina" and here it is
Quote:
If you wish to cancel you will need to submit the form located at:
[url]
AT NO POINT DID I REFERENCE TO CANCELING!
Anyway im really not impressed with SS and id advise anybody against them!