Outsourcing Backup

Apr 20, 2008

I don't have a control panel.

Any companies out there or systems available to do:

- bi-daily/daily backup of php and image files

- hourly/bi-daily/weekly backup of mysql databases

With easy backup and restore system.

OS is Centos.

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Outsourcing Hosting Vs. Go-It-Alone? Which Way To Go

Nov 17, 2008

I am about to embark on a web project from home.

I have the dev machine and will need a database server and a web server (I may also want a middleware server but am undecided as of
yet).

I will be using Akamai for video.

I am trying to decide about using a hosted facility or not during development (probably a few months or so). Ultimately, the site will wind up at one due to support, back-up, load handling, etc. But, for now, I am wondering if it is the way to go?

I have looked at Dell's site. As I see it:

1) option one is to buy a 24U rack and 2 pizza-box style servers. Put it in my home for pre-release development then, when I am ready, move it to a hosted facility.

2) Option two is to rent server space at a hosted facility and upload changes accordingly.

The issues for me are - good hosted facilities are expensive and many of them don't allow
remote desktop to a server. On the flip side, I have found that some larger hosted facilities (where the site will ultimately end up) won't allow me to bring my own
hardware. So, once I buy the Dell gear, it will be pretty much useless once the site goes
to the hosted facility.

Regardless, I am leaning towards buying a rack and a few servers and having that level
of control over my hardware during development. Its an expensive initial investment but
I feel like it will save me money and headaches down the road? I'd be very interested in experienced advice along these lines.

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Outsourcing Email Hosting

Aug 1, 2008

I have a few servers that host my sites, but managing the mail servers has been a pain. The configuration files are arcane and sometimes I just can't figure out why a mail doesn't show up for half an hour or more.

I looked at FuseMail but read recent reviews of them having delayed delivery and account throttling issues... so I ruled that out.

MailTrust looks clean so far, and I can do $30 per month for 10 mailboxes.

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E-mail Outsourcing / Forwarding

Mar 6, 2007

I recently moved our e-mail from our dedicated server to now being handled through Google Apps premier.

I changed the MX records with our DNS provider, and have them now pointing at the Google mail servers. Thus, any mail sent to our e-mail addresses are now properly routed to the Google servers.

HOWEVER, if people use the 'contact us' form on our website, those e-mails still get routed to the old e-mails system, hosted on the machine itself.

Is there a DNS cache on this machine, telling it to send the e-mails to itself?

Or, is this just something we can't fix, since the machine doesn't look to outside DNS, since it's trying to send mail to the domain it hosts?

I forgot to mention this is on CentOS 4.4, running WHM as well,

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Outsourcing Server Management

May 7, 2007

Does anyone here have any experience outsourcing server management? I've setup and run my own Linux server and configured my own database and PHP and Apache but I just don't have the time to keep everything running, backed-up and updated.

I'd love to have someone who I could just send jobs to, such as upgrading to PHP 5.2.2 or figuring out why Postgres doesn't start up correctly or why the logs aren't getting rotated automatically anymore or making sure the backups are happening or recovering from a hard disk failure, etc. I'm sure I could figure all this out (maybe on the second or third tries too), but I just don't have the time or the expertise these days.

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Understanding Email Outsourcing

Jul 27, 2007

I use my dedicated server to host my own large site and web forum, and I want to stop hosting my own email server so I don't have to manage it. I want to use Google Apps for Your Domain to manage my email, pointing my MX records to Google. However, I am not clear on how this will effect PHP scripts sending email on my server. My vBulletin installation sends 1,000+ email notifications every day, which far exceeds Google's 500/day sending limit, so I obviously can't use their SMTP servers. If I'm sending mail from my own server via PHP, though, and my MX records point to Google's, how can vBulletin send an email from an address at my domain? I've been reading up on how email works, but I just can't seem to figure out how this works...

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Anyone Know Of A Good Email Outsourcing Company

May 7, 2008

I am taking on more clients and want to outsource all email to an established company so I can focus on what I do best. What are some excellent companies with great customer service for this service?

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OnLiveGlobal -> Worst Customer Support Outsourcing Company

Feb 3, 2008

Alright, I do not know why but all my technicians who I had hand picked right here from WHT started to leave one by one. I definitely do not think its due to price or work-load cause ALL of them first worked as staff on our help desk for a week and then fixed price themselves. I did no barging at all ~ so I suppose it was a personal problem.

I'll never forgive myself for this, but I took someone's advise and thought to give a shot at outsourcing technical support. I went up to this company called "OnLiveGlobal" - they are all Indians and thats what I needed exactly cause 50% of my customer base are Indians; I assumed I had a perfect match. And was just dreaming of all the money I could save in the process...

First Day
- excellent work; all support tickets are being answered within 20 mins and resolved withing an hour - WOW!

Second Day
Now comes t
- excellent work; all support tickets are being answered within 20 mins and resolved withing an hour - WOW!

Third Day
Ticket is open 2 hours... 3 hours... I reply and resolve it eventually. A few more tickets are opened in the process and I resolve all of them.

Then I ask for a refund on the 4th day of the service (doesn't their website say 7 days money back?) just due to the lack of service (forget satisfaction for now ). The guy named 'Sooraj' says I'll be refunded in 24-48 hours; alright I'm cool.

48 hours passes by, nothing done. I check MSN, no one is online! All the reps have probably blocked my address and/or deleted me completely of their contact list. So I find this user "onliveglobal" on WHT and PM him and ask him for some help regarding the refund. No continuous response - I fill a dispute in PayPal and now you guys have to read this... its hilarious:

I have censored and clipped a lot of personal information in the quotes below.

PayPal Transaction Details

Quote:

Transc ID: XXXABCXXXABCXXXA
Seller Name & Email: OnLiveGlobal, paypal@onliveglobal.com
Transaction Amount: XXX USD
Transaction Date: 10-Jan.-2008

Message From Seller

Quote:

...
We did get start working on their services as per our SLA. We did work on their Helpdesk and resolved tickets ABC-123456, XYZ-123456, PQR-123456, ABC-123456, XYZ-123456 and many others which are unlogged for over 2 to 3 weeks from Jan 03 and after nearly one month of using our services, the buyer claims saying he is not satisfied.
...

After reading this; instead of getting upset or whatever, I was just laughing for a full minute.

I am sure many of you will state that out-sourcing is wrong from the bottom, right and I couldn't agree any less - I wont do that mistake again (and wont dream of saving loads of $$$). I have already picked a few techs again and all good and going now

If the OnLiveGlobal representative even replies to this thread and tries to prove a point, I least care. Who ever reads this is gonna have a laugh and thats what I care now...

Just after that incident I did come across a few other companies; ThinkSupport, TouchSupport, BobCares, etc and heard that their near to perfect. I haven't lost complete faith over the outsourcing phenomena but lets see if I choose to outsource later on for something else...

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Plesk 11.x / Linux :: Download Backup To Local Computer From Backup Manager

May 17, 2015

I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).

The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/

When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...

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Plesk 12.x / Linux :: Backup And Quota - Limit Number Of Cores Backup Zipping Tool Uses?

Aug 15, 2014

I have 2 problems:

Firstly I wonder if there is any possibility to limit the number of cores the plesk backup zipping tool uses? This pigz takes up all my CPU. Is there any way I can reduce the amount of cores it uses because all my websites are down every time a backup takes place for around 3 minutes.

Secondly I get the following in my syslog:

1 baby plesk sendmail[20189]: Error during 'check-quota' handler

I don't know what is wrong. I think it's since the upgrade to Plesk 12. I now have 12.0.18 Update #13.

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Plesk 12.x / Linux :: 413 Request Entity Too Large - Can't Upload Backup Files With Backup Manager

Sep 17, 2014

I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.

how can I resolve this error or is their any other way to upload my file on backup manager?

I see that Backup Manager have a file size restriction of 2GB how can I increase this?

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Plesk 12.x / Linux :: How To Include More Directories In Backup With Backup Manager

Feb 11, 2015

I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).

The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.

I choose configurations and content option in the backup manager but the created backup is only 200kb.

I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).

Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.

My questions are:

1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?

2. Can I restore such a backup without no problem in Plesk?

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Rsyn --backup --backup-dir Switches For Incremental Backs

Jan 26, 2007

I current do some rsync backups with a command like so every day

rsync -az -e ssh --stats --delete --exclude "stuff" / user@server:/home/user/

What I want to do is have some incremental backups in there in subdirectories. So, for example, something like this on the remote server
/home/user/something.tuesday
/home/user/something.friday

I thought the --backup --backup-dir Switches were used to store just the files that had changed in seperate directories, am I wrong on that?

I've read everything I could find, including the big rsnapshot scripts, but I'm not able to do what I want, it seems so simple but something's not right, am I wrong that subdirs should have just files that are new or have changed. I tried various things like this, but had no luck

rsync -az -e ssh --stats --delete --backup --backup-dir=/home.Thursday --exclude "stuff" / user@server:/home/user/

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How Transfer Full Backup From FTP Backup To CPanel?

Dec 14, 2008

I have transfer full backup with cpanel to ftp backup,

But,How transfer full backup from FTP Backup to cPanel?

Whitch software?

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[cpbackup] Backup Failed! /backup Is Not Mounted!

Dec 16, 2008

my cpanel doesn't get backups. When I force it, it gives me this error:

mount: can't find /backup in /etc/fstab or /etc/mtab
mount: can't find /backup in /etc/fstab or /etc/mtab
[cpbackup] Backup failed! /bekkaplars is not mounted! at /scripts/cpbackup line 415.

It's a vps. Another interesting thing is, my other 3 vpses run good even /etc/fstab has no line like /backup in there, also.

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Remote Backup Or Local Backup

Oct 31, 2007

I would like to weight the benefits and costs of using remote backup and local backup to another hardisk? Let's assume the price is the same.

What's the benefits of using remote backup?
Is it secured to use local backup in another hardisk?

I'm running on linux centos.

What happend if hacker get hold of my server?

Currently, i have 80GB of diskspace. Does it mean i will need at least 80GB of ANOTHER hardisk to backup that?

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How To Take Backup

May 30, 2008

How To take Backup in a Reseller account..I have over 54 account in an Reseller hosting ..i don't have ssh ..then how can i take full backup of all the account... any idea ..the Server is REDHAT Enterprise 3 With WHM 11.23.0 cPanel 11.23.1...

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Backup Twice In A Day

Feb 24, 2008

I am using cpanel, and cpanel take backup of my accont on a remote backup space @ 1 am once in day.

Is this possible it take backup twice or more in a day?

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FTP Backup ..

May 28, 2008

i have 2 dedicated server and use FTP backup
Serve 1 > server 2
server2 > server 1

but i have tension , if someone knows my FTP user or any link of Backup directory they can download my backup !

What shoukd i do ?

first way is Change the Permition of Backup directory

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What Is L0 Backup

Jun 27, 2008

What is L0 backup? How is it taken? If I have to take an L0 backup of Windows 2003 server what should I do?

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