Kudos To RackMountMicro!

Just wanted to put a good word in for Clark over at RackMountMicro. I was relayed this by my associate, Evan:

Clark went above and beyond the call of duty last Friday to ensure one of our customers was setup so that we could preserve a good relationship with him. One of our >$5000 server orders was delayed due to many acts of god, Fedex, blizzards, etc. Our client's new server order was delayed for over a week and he was not very happy! I expressed my concerns to Clark. On Friday morning, we decided that the best way to eliminate any possible problems would be to have Clark personally fly out to Peer 1 in Los Angeles (from Chicago), server in-hand, to install as soon as he got there. The SAME DAY, Clark dropped everything, PAID FOR HALF THE TICKET, took a flight to LA, rented a car, drove to Peer 1, racked my server, and installed the OS over the phone with me! He then got lost driving back to the airport, but managed to just barely catch the return trip back to Chicago. He had left at 5pm CST and arrived back home at 6am CST!

If customer service and attention to detail is important, be sure to check out RackMountMicro for your server orders! I cannot recommend RackMountMicro enough. Don't expect Clark to automatically go flying around the world for you. As far as I know, this was a one-and-only thing he did for us, but he deserves a pat on the back, or a few referrals from us in the least!