Hostican

My year with Hostican was up last night at midnight. I had worked double shifts at the day job all weekend, and was waiting to back up my database and move the site to a new host when I got home from work Sunday night. Hostican sent me an invoice last week saying payment for another year was due on the 7th. I got home last night, read my email, and they had charged my credit card for $95 and change on Saturday, without my consent.

I sent them a rather pissed off, but not over the line, email telling them they needed to fix that immediately. They did, in fact I was surprised that in only 10 minutes the money was back on my card. However, they also took down my site and all my access to anything connected with the account. They failed to respond to repeated emails regarding this, despite the fact that they had been so quick to refund my money.

I am now on my new host, trying to get my site back together from a 3 month old backup. Thanks a lot Hostican, you can kiss my @$$.

To anyone considering Hostican:

1. It's impossible to speak to a human being there if you have a problem

2. Their network is frequently very slow

3. I have gotten excessive usage shutdowns on occasions when I had less than 25 people on the site at the time.

4. They will charge your credit card without your consent

5. Good luck getting anything off your site with them if you piss them off, because they will remove your access and ignore your emails

I hate these dirtbags, and I normally am pretty polite and level headed about things. I will be spending all day, a day I could have enjoyed playing with my three year old son who hasn't seen me since Thursday, getting my site back the way it should be. I shouldn't have had to go through this.