Host Deleting Files

Aug 23, 2008

how bad is it for a host to delete a file and not tell you that they deleted it?

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Deleting The Old Files

Jul 10, 2007

I've an upload directory and it have an very old files from 2005 so i wanna to delete all files that in this date because they make bandwindth on my server so how i can do this to delete them all , all files before 24 month .

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Deleting Files Automatically

Oct 11, 2007

Is there a way to automatically remove files from a folder on a schedule, say daily, and move them to the Recycle Bin? Can the Recycle Bin files be deleted daily on a schedule? If so, how?

I have Microsoft Office Professional 2007 running on a Windows 2003 Server.

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Deleting Files Older Than 30 Days

Jan 31, 2008

On a Red Hat server, how can I delete files in a specific directory that are older than 30 days?

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SSH Commands - Deleting Files And Escaping Characters

Jun 26, 2008

I have two quick questions.

Question 1
I had a script create a backup of every file on my site using the following format "filename.php.bac". I want to delete these files now and I tired to use "rm *.bac" but that only deleted the files in the current directory. How can I delete ALL those files in EVERY directory and sub-directory starting at the public_html directory?

Question 2
How can I escape semi-colon's (;) in a perl script? I'm trying to run a search+replace script to update some Analytics code and I have a ton of files to update but for some reason if there is a semi-colon in the find varable, it assumes that it has reached the end of the contents in that variable.

Here is the code. Take a look at the $find variable and you will see extra semi-colon's. How do I tell the script to not treat those semi-colons as the end of the variable? .........

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SpamAssassin - Deleting Files From /home/user/.spamassassin

Jun 25, 2009

I need to clean up the .spamassassin directory for all the accounts on the server. The Bayes files are getting too big and causing mail handling issues.

How would I do that?

I assume this won't work - and don't want to try it until I hear a little feedback:

rm -f /home/*/.spamassassin/*bayes*

Basically, I need a command that will do what the above command looks like it would do - I just don't think the wildcards will work in that manner, and don't want to try it for fear of deleting items outside of the .spamassassin directory.

I'm running CentOS 5.3.x with cPanel/WHM - if it matters...

And feel free to suggest other spam blocking software - but we've gotten rather good at tweaking SA to get the job done. Just this annoyance of the bayes files growing continuously is a pain sometimes...

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Transfer Files Between 2 Host

Jul 16, 2008

I would like to transfer a folder which contain 500 files from FTP server to another FTP server

Is' hard formeto Donwload and upload normally Is there any script which do this for me? some thing like what rapidshare.com do?

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Transfer Files To A New Host

Mar 3, 2008

I'm in the process of switching to a new host for my websites. My old host is Servage and my new host is Dreamhost.

I'm looking for a way to directly transfer all my files from Servage to Dreamhost (i.e. don't transfer them via my PC).

Whilst Dreamhost offers a whole suite of access to their servers, Servage only offers FTP (no SFTP, no SCP, no SSH, no RSYNC). Servage also don't give any ability to create a tar.gz of my files (I tried to use a Perl script to execute a shell command to tar my files, but it didn't work )

So currently the only way I can see to get the files across to Dreamhost is to use the ftp command (via SSH on Dreamhost), but this command is severely limiting because mget can't transfer directories - it can only transfer files in a directory.

Can anyone see an easy way for me to get all files across to my new host?

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How To Upload Files To A Host

Jul 14, 2008

how to upload files to a webhost.

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How To Host .aspx Files

Mar 3, 2008

I have my domain name and have downloaded Smart FTP to drag and drop the files of my project to the domain's public_html file. But it seems you have to have .html files instead of .aspx files or is this really the case? I did the Smart FTP tutorial but haven't been able to change the page currently displayed under my domain name.

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Transfer Files From One Host To Another

Feb 18, 2007

I've been asking a fair few question lately here on WHT. You've all been a great help so far. I just ordered two new servers from www.northstorm.net. I want to take all my video files from my previous host, and transfer them over to my new host. There's roughly 100 files which is a total of about 8GB. I have a php script which can copy the files manually, one by one, but that's the last resort as I'm not very keen on that idea.

I have root access to both servers so I can pretty much do what I want with them. What's the best way to grab the entire contants of a ftp folder and transfer it over? I need to copy the files from my old host to one of my new servers, and then copy the files between my two new dedicated servers.

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Uploading Files Through CMS After Moving To New Host

Jul 18, 2009

Hi guys, I've been having problems trying to edit my php.ini file which I think I've now fixed.

The whole reason I wanted to do this was because I've just moved to Media Temple from another hosting company and I'm having a couple of problems with the switchover.

Basically I use a CMS system to add properties which appear on the main website. I also upload PDFs and images. On the old hosting company, the PDFs and images went into folders called dnDir/pdf and dnDir/images but on Media Temple, they are going in to a folder called tmp. I really want them to go to the same place as they used to.

Is this an issue with php.ini that I need to rectify? If so, could you point me in the right direction?

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Web Host Holding My Files For Ransom

Oct 13, 2009

So heres the short story:

1) I had a VPS account at [url](now hosting.com) for 2+ years.

2) My credit card expired so they suspended/disabled my account because they couldn't charge it.

3) I decided that I wanted to find a new host.

4) I asked for my files.

5) They said no because the account is disabled because of non-payment for 40+ days and that I'd need to pay the balance and then reactivate my account at the new pricing structure (which is $30+ more per month).

Is this even legal? Seems like extortion to me, but then again I am not a lawyer.

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Where To Host Files That Will Get 100's Of Thousands Of Downloads

Mar 18, 2009

I have a file that will probably be a few megabytes in size that will be downloaded 100's of thousands if not millions of times.

Where would be a good place to store this file?

Are there any big file hosting companies out there you've used or can at least recommend for this sort of thing?

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How Do I Transfer A Website Files From One Web Host To The Next

May 2, 2009

When you buy a website you have to transfer it's files to your host.how can i do that?

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Shared Host With .jar And .mp3 Files Support

Mar 3, 2009

I am a mobile site developer so tht i need a shared linux host for uploading contents like java applicaations,.jar files,.mp3 files etc any one please help me to find a suitable host with monthly paying suuport

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How To Move Large Files To New Host

Mar 21, 2007

I have some 100's of MB's to move and I'm definitely not doing it by transferring it via my PC / FTP.

I seen all the tutorials on how to move your MySQL databases, but what about full folders etc, how do I move those (putty?)?

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Host Has Lost Important Files During Migration

Mar 4, 2009

I asked my host to migrate my account from a PHP4 to a PHP5 server which they did without question.

During the transfer they have lost a folder containing every product image my site sells, over 1000 different items.

I know I'm foolish not to have backed it up, but I didn't, I have all the photos but not after they're all been renamed and resized.

Basically, so far today - 24hrs, I have only had 2 orders when I normally get 60-70 a day.

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Flakey Host : Files Get Overwritten With 0 Bytes Sometimes

Sep 28, 2009

I use a linex hosting service from streamline.net

I occasionally get a problem where data gets wiped (not good!).

It's a Perl scripted website with a flat file system.

Once this happened when I tried to manually edit some data txt files on the ftp, my changes would not save, instead it wrote a 0 bytes file. I tried to upload a new file instead but still the same (it wouldn't upload them but brought up no errors and appeared to upload fine, except still a 0 byte file was there). About fifteen minutes later I was able to save/edit/upload files properly again.

I believe a similar thing happened when a member submit a post. It didn't write the post and it wiped the files related to it (that also get opened and written to in the process of submitting a post, namely their member data file and the category data file).

I back up my website 4 times a day (even tho I don't have many members yet) because I'm paranoid about this happening now. I'm scared to promote the website because I don't feel that it's stable enough to cope.

Is this a known issue with hosting? anything I can do or suggest to my hosting company for them to ensure that this doesn't happen in the future?

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Is There Anywhere To Host Audio Files Free/cheap

Jan 16, 2007

I'm putting together a site about an old radio station.

I've got loadsa old recordings I wanna put up for people to stream/download.

Is there anywhere free/cheap where I can put the audio files and link to them so it'll save my bandwidth?

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IX Web Hosting - Possible Worst Host Ever? Deny Access To Your Files!

Nov 6, 2008

I signed up for hosting with IX Web Hosting in April of 2007. There have been two occasions that they provided the perfect example of Terrible Customer Service. So much so, my last pony ride with IX Web Hosting was my last. I decided to call it quits and move my account to Host Gator.

I keep my most important sites on a dedicated server at Servint.net. If you are interested in a dedicated server or VPS, I highly recommend Servint. You will not beat the level of service and professionalism this company offers. But that’s another post in itself.

The point is, I had some SEO tests I wanted to perform and I was looking for a hosting company that would allow me to host 10 different domains in the same account on different ip addresses. IX Web Hosting had the plan I was looking for. So in April of 2007, I signed up for a hosting account.

Overall, I was pretty satisfied with the server performance at IX Hosting. I experienced very little if any downtime from server issues. They don’t offer a standard cpanel interface like most web hosts. It appears to be a proprietary / in house control panel.

It was pretty straight forward and with a little time I was up to speed.

Then on June 5, 2008, I got the following email from a System Administrator at IX Web Hosting.
---------------------------
Hello,
My name is Anthony, and I am a system administrator at IXWebhosting. I’m here to ensure a reliable and fast hosting / e-mail environment. This is the reason why I ask you to get in touch with us.

We have received numerous complaints from third-parties about spam originating from your website. As you may know, spam is an on-going problem for all internet users, hence all companies have very strict rules against spam. I am here to ensure that neither you nor any other customer is facing any downsides which could be the result of these spam regulations.

We ask you to immediately cease and desist any such activities. If you are unaware of this activity, please contact me or any of my colleagues via this ticket, phone or live-chat so that we can find the reason for the spam activity together and fix the issue instead of the symptom. Viruses and things of that nature may be installed on your computer and will cause the spamming. We recommend that you run an anti-virus program. If you currently do not possess an anti-virus program, you may download a free version. Please just follow the link below to find Google’s best links for free anti-virus software:

google.com/search?q=free+anti-virus+software [url]

In order to ensure your hosting and mail environment is working flawlessly, we ask you to get in touch with us within the next 72 hours. I highly appreciate your time.
Best Regards,
Anthony Washington
System Administrator
IXWebhosting
-----------------------------------

They identified the domain as bestadtracking.com. This is a domain I own but have never promoted. Not only had I not sent spam through IX Web Hosting, I averaged less than 200 sent email a month on all the domains on my account. So on June 6, 2008 I responded to IX Web Hosting with the following two messages.
-----------------------------------
Hi Anthony,
I can assure you I am not sending spam from this domain or any others. I’m a little surprised that this domain is in question? I set it up over a year ago and haven’t ever promoted it. I don’t send any type of email over this domain. I have no reason to. It gets no traffic or inquiries.

Are you sure there isn’t some type of mistake? Otherwise, there are a couple of php style contact forms on that site. Could a hacker use that sort of thing to send spam? How can we track this down?
Thanks,
Brent Crouch
615-389-XXXX
-----------------------------------
Here is the second email I sent on the same day.
-----------------------------------
Hi Anthony,

I am using AVG on my computer and the scan completed finding no viruses. Besides that, I am using Outlook to manage the mail on several of my domains. I don’t even have a send account setup for bestadtracking.com on my computer. As I stated in the previous reply, I have no reason to since this domain is not promoted.
Can you give me the IP address of where the spam originates? I’d like to compare that to my IP address here at home and office.
Thanks,
Brent Crouch
-----------------------------------

I had no information to track the issue any further. The lack of response from IX Web Hosting left me to believe the issue had been resolved or there had been a mistake. Then 4 days later on June 10, 2008 I got this message.
-----------------------------------
Brent
We tried to reach you today in order to resolve this issue, but unfortunately it has been well over 72 hours since this ticket was placed. We must sadly suspend your services, please do not hesitate to call us at 1-800-385-0450 any time, day or night.
Best Regards
Ian
-----------------------------------
Amazing! They give me no information to solve this problem. On top of that, they don’t respond to my ticket in 4 days and because I didn’t answer the phone when they called they suspended not only the domain in question but every domain listed in my account.

I called in and spoke to a tech support guy who allowed me to remove the domain in question and in return, he restored my other domains. He also left a message to have the tech support manager call me the following day.

The manager I spoke to apologized for the way the ticket was handled and the lack of information that was given. He said he would follow up with the employees that were responsible for the ticket and make sure it never happened again. He was helpful in looking at the server logs and determining how someone had loaded a spam bot onto my site.

Apology accepted. Stuff happens. I considered it water under the bridge and not a big deal. Not so much…..

After my first run in with IX Web Hosting, I wrote the whole incident off as a fluke. The manager I spoke to seemed very sincere and assured me that wasn’t proper protocol and wouldn’t happen again. I was trucking right along until I got this email from them on October 26, 2008.
-----------------------------------
Dear Brent Crouch,
We have received notification of phishing material in your account. Phishing files are usually placed through some type of exploit of out dated code, weak file and folder permissions. Packaged shopping carts and photo galleries are usual sources as hackers find exploits and developers fix them almost daily, so unless you constantly update the software or completely secure it things like this can happen.

You must agree to remove this content and update any software that has resulted in security holes. To protect your account from further action you must agree to our request for compliance. Please respond to this message stating your intent to do so. You may either log into your control panel with us, and access this ticket via the 24/7 help desk, or provide this ticket number to our Live Chat or phone representatives. Failure to respond to this message within 72 hours will result in the suspension of the affected domain with us until such a time as this matter is resolved.
Michael
-----------------------------------
The email gave me no indication of which domain had been hacked. When I wrote to live help and gave them the ticket number, I spent 10 minutes waiting only to be told they didn’t know which of my domains had been effected. They recommended I reply to the online support ticket.

Here is the email I sent them in response on October 27, 2008.
-----------------------------------
I replied to live help and they could not find any information. So far you haven’t told me which domain is a problem.
Please give me the info I need to correct this problem and I’ll take care of it.
Brent Crouch
615-389-XXXX
-----------------------------------
Eight hours later, I was able to find the problem by viewing all the files on my domains and looking for the files that had been recently changed. It turned out my brentcrouch.com domain had been hacked and setup with all sorts of eBay and bank phising pages. The site operates on a Wordpress platform which is widely used and is a big target for hackers.
[url]
I wrote back to IX Web Hosting for a second time on October 27, 2008.
-----------------------------------
I found the problem on my brentcrouch.com domain. I updated the wordpress software to the latest and cleaned up the problem. The only exception is the brentcrouch.com/forum directory. I am unable to delete this directory as the hacker has removed my access. Please delete the directory.
Thanks,
Brent Crouch
-----------------------------------
The following day, here is the email I got back from IX Web Hosting.
-----------------------------------
Brent:
Thank you for your attention to this matter. Per your request we have removed:
/brentcrouch.com/forum - deleted
We will be closing this ticket at this time. If you have any questions please feel free to contact us. We will be happy to assist.

Please note that this is the second time this problem occurred. Unfortunately, I have to bring to your attention that as per our terms of service a third instance will result in immediate account termination without notice. No backups will be provided. If you have any questions about how to avoid this from happening again our support team will be glad to advise.

Respectfully
Frankie
Support Tech Representative
-----------------------------------
When I seen that response, I was pissed! I run my own server at Servint.net. I’ve hosting accounts at several other hosting companies. I’ve never had a site hacked except from IX Web Hosting.

In 4 months, I’ve had two sites hacked. In both instances, IX Hosting was zero help in locating the source of the problem. In the first incident, they didn’t even reply to my ticket for 4 days. In the latest incident, they couldn’t even tell me what domain was hacked.

Then they send me an email telling me if it happens again not only will they suspend my account, they’ll deny me access to my files! Huh?

That’s not a risk I’m willing to take. With the high costs of obtaining customer’s in this business, I’m a little surprised they don’t do a better job of trying to retain them. In my opinion, this policy is unacceptable and makes IX Web Hosting one of the worst hosts I’ve ever dealt with.

I just signed up for a hosting account with Host Gator and have already moved all my domains over. So far, so good.
What’s your experience with IX Web Hosting?

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How Do You Host Large Video Files And Support The Bandwidth

Feb 8, 2007

I've got a client who wants to host audio files... Here are the sizes:

50 x 75MBs
300 x 10MBs
400 x 5MBs

That totals 8750MBs or 8.75GBs... If he gets hundreds of visitors, it could end up being 1000's of GBBs or bandwidth.

I don't know what to look for to support so much bandwidth... Do you buy bandwidth? Are their special companies out their that host it for you?

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Deleting /tmp Content

Apr 1, 2007

any problem to delete /tmp content?

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Deleting Old Mail

Dec 13, 2007

There is a mailbox which is slightly over 250mB

The problem is that mail is usually downloaded without having the copy on the server deleted.

What is the easiest way of deleting all mail older than 14days?

(using cpanel, if it helps)

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Deleting Emails In Bulk

Apr 19, 2009

WHT, wow been a while, but anyway i have a client whose hosting account has way tooo many emails, he mentioned to me that he doesnt need them, i logged into his email annd they are more than 500 pages of emails, how would i delete them in WHM without going 1 by 1 or page by page..(even with that they still go to trash)

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Unmounting Amd Deleting Loop

Jul 1, 2008

I am writing on this forum and I am hopping some will help me. I have an issue with unmounting and deleting the /dev/loop0 on my host machine. Below is the error I am getting:

# losetup -d /dev/loop0
ioctl: LOOP_CLR_FD: Device or resource busy

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Deleting All Email From Mailbox

Dec 29, 2007

I am running cpanel and am trying to delete all mail from one particular mailbox. What is the command for doing this? I thought it was this:

# cd /home/USER/mail/
# echo > inbox

However that does not seem to work?

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Deleting Accounts Won't Free VPS Diskspace

Sep 10, 2008

I have terminated several reseller accounts and their respective clients in WHM-root recently (needs must) however the reduction in diskspace usage was not comparative to the amount of space deleted.

Is there a way to find out what is using up the space, is there a way to check it? I used the du -sh command on /home/* however the total of all the accounts listed does not come near to the amount of diskspace used on the status2k script page?

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Deleting A Blog Without A Court Order

Oct 25, 2007

As a blog host will you delete a blog without a court decision?, or a rejoinder from the displeased party?

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Localdomains File Deleting Domain -->

Jun 14, 2007

I have a client that routes their mail through a spam service and then back to my server. in order for this to work, their domain needs to be listed in both the /etc/localdomains file and the /etc/remotedomains file

it seems now since the last WHM/Cpanel upgrade that every morning i have to go in and manually re-add their domain into the localdomains file in order for their email to work

is there someway i can make it so it doesn't get removed?

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