Colocation Setup Experience With Toqen.com
Jun 5, 2008
I set up a server with Toqen.com in their colo at 325 Hudson St. in Manhattan. I was attracted to Toqen via a post of theirs titled "New York City Colocation - 1U + 1MBPS - $100/mo!", and have been working with Francis to get everything ready for last night.
Some of the steps that I did was to check out Toqen's history on Internet Archive, got customer references, and had a new friend with good connectivity in UK do a test of their connections. Everything was very solid and I decided to move ahead with it.
Once I got there, I met up with Francis and we were also assisted by some of the friendly folks from his upstream. The data center is extremely clean, being an old Verizon facility. I've been in a fair number of large facilities (365 Main, UUNet, a few Level3, Pacific Bell, some small ones, even MAE-East back in the day) and this is one of the rare teams that is able to get more than just two out of three on ratings of network knowledge, friendliness, and helpfulness.
In the end, I'm a bit reserved about putting such a glowing recommendation up because I don't want Francis to fill up his racks overnight. But at the same time, I'm really happy with the service and I'm looking forward to a long and successful relationship with them.
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May 19, 2008
Anyone have good/bad experience on colocation with sonic.net in santa rosa, ca ?
Tried search the forums but could not find anything.
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Nov 9, 2009
We are currently hosting a cabinet of servers in our office, looking at adding about another 3/4 of a cabinet worth of servers in a next couple of months. The office is in the Boston area, and we currently are using Verizon for both the loop and bandwidth.
While this is working fairly well, we are starting to look at colo options. We would like to stay in the Boston area, but do not have much experience with the local options.
We have two main questions:
1) What data centers are considered good in Boston?
2) Is it worthwhile to consider resellers once you exceed a full cabinet?
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Aug 15, 2009
I have a colo box with toqen.com for about 4 months now in their NYC data center. I was a Webhostplus refugee then went to The Planet but I went back to colo.
I just want to say how happy i am with their service and their quick responses to my support requests.
My server just went down 10min ago, and they had it rebooted within 2min.
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Jul 31, 2008
As my clients' needs expand, they're asking for chroot ssh/sftp setup. I'm currently on a dedicated Linux setup but don't really have the time to set up a whole new box with full virtualization or investigate a full chroot solution (baby on the way), and to be honest it would be less hassle to move to a new provider than worry about down time with sites.
What I'm looking for:
- linux hosting
- hosting for 30+ accounts, some with several domains
- at least 6 IP addresses for SSL certs
- each account in a full chroot environment (ssh/sftp/ftp) so they can't poke around each others' files, or each account set up in a virtual machine setup (ie: openvz)
- maildir
- spamassassin
- php 5, mysql, perl 5.8.8
- suexec apache would be nice
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Aug 1, 2008
I have learnt it is harder to setup than I initially expected (since I have just moved from a shared hosting service). I am in need of some help setting up my DNS servers, as I am very confused. Here is most of the info I know:
1) I am running HyperVM
2) I've installed LXAdmin
3) I own the domain (purchased from xeodomains.com) runemart.com
4) My VPS hostname is: vps.runemart.com
5) I know my IP
6) My host has said:
'For VPS customers that have a HyperVM login you can now host forward DNS on the DNS servers rdns1.vaserv.com (US)rdns2.vaserv.com (UK'
And I am unsure what this means/how to do it.
I am not sure if I need some more information to set up my DNS, however I am sure that I can get it if I do.
Now, my questions begin. Firstly, I need to point my domain - runemart.com - somewhere. I believe I need to set up my DNS via HyperVM or LXAdmin so that they are something like: ns1.runemart.com and ns2.runemart.com. Though, is this correct? Am I able to set up my own actual domain name servers, or will my domain have to point at something like rdns2.vaserv.com?
If anyone can assist me in this I would be very greatful, as I am waiting to get my website running. This is all I will ask for now, I will take it one step at a time =).
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Apr 8, 2009
I thought I would try the new "cloud" VPS service that WestHost is using to handle all their VPS customers now.
First, if you have a billing issue, expect at least a two day response time. I have had two questions for the billing department. The first was handled in two days with great apologies from the responder on the length of time it took to get back to me. I sent a followup ticket to the same billing department -- that was two days ago and still no response. So obviously, the apology was not genuine or they wouldn't have let it happen again.
Just wanted to make sure everyone understands that:
1) VPS.net has no refund policy in place. No refunds. I asked for one only one day after signing up, and the response is no refunds period.
2) My other hosting experiences allowed me to keep the same base price I signed up for as long as I maintained the hosting account with them. Not VPS.net. Pricing will change at their whim. If you sign up in April, you will receive a huge increase in May. Yeah, they say they "may" have some coupons or something in the future, but hey -- how can you budget your hosting expenses if you don't know what they will be exactly?
I have had accounts with a lot of hosting companies in my many years in this industry, but none as uncustomer friendly as VPS.net -- and its such a shame since their shared hosting sister company -- WestHost -- is famous for their customer service and friendliness.
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May 7, 2008
This is a lesson for everyone, regardless of the type of hosting you're looking for, ALWAYS do your homework first!
I'm a bit embarrassed to admit it, but in March I signed up with a hosting company based solely on the claims on their website, and their wonderful presales responses to my questions. The company is M6.net.
It started off well enough, sales responded to my list of about 20 questions, and I received my reply during the weekend, which impressed me because I thought I was going to wait until the following Monday to hear back from them. I signed up for their Designer plan, which offers 200gb storage, and 1.2tb of bandwidth, with a max of 17 websites.
I signed up for the account and waited. No account setup confirmation email, nothing. So I submitted a support ticket, and it was resolved quickly. So I'm on my way now. I'm a .Net developer, so the first thing I notice is that .Net is disabled on my account. So I submit a support ticket, it was resolved within an hour.
So now I go about checking on all the other things that are supposed to be included with the account, one of which was smartermail. It was setup using hoarde. So I submit a support ticket. Along the way, there were 3 or 4 other things that I noticed that weren't setup right and needed to be corrected, so I submitted support tickets. This was all on day 1.
Unlike the first 2 issues, rather than hearing that it's resolved, for all my subsequent tickets I get a response telling me that my issue has been escalated to level3. I don't know what that means because there's no explanation included, but I figure it must mean that my tickets are important.
I don't hear anything back the first day, which is acceptable, because my requests obviously require more attention than my first tickets. So the next day (day 2), I submit another ticket inquiring about the status of all my outstanding tickets. I get a reply telling me that they are working on them.
All of day 2 passes with no resolution on what should be fairly simple fixes. Day 3 rolls around, and that's when I started getting annoyed. I submitted, you guessed it, a support ticket asking for a status, and I get the same reply, "they are working on them". At this point I'm getting really irritated so I decided to call them to see what was going on.
This was where I started to see the light. A man answered the phone, I could barely understand him because he had a heavy accent (which is no problem in and of itself) but there was also a lot of background noise that sounded like a tv. He answered and mumbled a company name that I could not understand, but it was not "M6", when I replied to him "Oh, I'm sorry, I was trying to reach M6 tech support", he stammered a bit and said something to the effect of "Oh, yes, right, this is M6, can I help you?". To which I replied "No, I really don't think you can", and I hung up.
I had a sinking feeling in my gut, because I realized at that point what a mistake I had made. It was then that I started researching them and found one blistering negative review after another. So on day 3 I submitted a ticket (my last one I might add) and requested that they cancel my account and issue my refund per their 30-day money back guarantee.
I've yet to see the refund.
The fact that you're reading this shows that you're already doing the right thing. Read reviews, weigh the good against the bad, especially watch for hosts who care enough to log on and rebut negative reviews, and ask lots of questions here on WHT.
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May 28, 2008
I've been using Xilo.net for just over a year now using a reseller account but the time has come to expand to a dedicated server. The level of support I've received from Xilo hasn't been 100% fantastic and my account is sometimes offline for one reason or another - impacting my sites.
I was just wondering if anyone else has any experience with Xilo and if so what your thoughts are on them? I read the other post from last year about Xilo being useless in setting up a VPN but just wondered if anyone else has dealt with them since?
I'm really not sure whether or not to stay with Xilo for a dedicated server or to move on.
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Apr 16, 2007
I have recently ordered webhosting on not so well known 3fn webhosting company. The reason why I decided for them is because I had some money on my webmoney account, and I needed new webhosting (they accept webmoney payment).
I decided to go for starter plan to test their quality of service, because they didnt want to give me test account, although their site says they offer them. When my account was set up, it all seemed good - I got Plesk which I prefer over cPanel, etc. But when I connected to ftp server I noticed the server isnt that fast as its supposed to be.
After a few days server speed started to annoy me. My website went offline so frequently so that I couldnt belive. I told the admin im unsatisfied with hosting speed, any their uptime - he said they're going to fix it (or something like that).
Website worked fine after a few minutes, but then it went offline again. Today I wanted to access some files I host on my webserver from school, but I noticed the site was offline again.
I sent complaint to them by email and told them my website uptime is only like 60%, and got no response.
I havent been so dissapointed for a long time..
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Oct 4, 2009
Is there a "premium" for colocation space in cabinets which are taller than 42U? I'm putting some cabinets into a datacenter cage, which I will lease to 3rd parties as colocation cabinets, and there is plenty of height below the ceiling (about 290 cm). I could put in 42U cabinets, but I could go taller, up to about 48U.
The cabinets will have about 10 kW delivered to them (8 kW usable per cabinet), but the UPS is sized for an average load of 5 kW per cabinet. Cabinet depth is 1200 mm. There will be cable tray 10 cm above the cabinet.
If you were going to colo 5 kW of equipment (average) per cabinet, would 48U cabinets have value to you over 42U high cabinets?
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Jan 20, 2009
I found a couple of phrases mentioning them here on WHT, both praising and negative. Can't make up my mind.
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Aug 23, 2009
I'm soon going to purchasing a rack server from Dell, and have been looking into the options of basing it within the UK, as it seems best.
I've looked into the Rapid switch data centre in Berkshire, aswell as Blue square in Maidenhead.
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Jun 13, 2009
I'm with is looking to colo 2 x 1RU servers in the US, so looking for suitable colo facilities.
We definitely want to buy, own and manage the servers ourselves, so we're after colo & bandwidth, not server rental.
As we're new to colo in the US, any advice or recommendations would be greatly appreciated.
Servers will be 2 x quad core CPU, 8GB RAM, 2 x SAS HDDs, 1 x PSU, so we'll obviously need a facility able to provide the required power at a reasonable cost.
We'll need 4 network points, 2 for each server (1 Internet, 1 LOM).
Bandwidth wise, we're expecting to start with low demand, but grow steadily over the next two to three years.
Ideally we're after flat rate bandwidth in the order of 512Kbps - 2 Mbps, aggregated across the network points, with no excess usage charges.
95th percentile billing is also an option, but less preferred - we'd much rather know we have a fixed monthly OpEx, instead of the unpleasant surprise of a large excess bandwidth bill!
We're happy to look at other bandwidth options, so long as they provide a fixed monthly cost, and let us scale at a reasonable price, as we need it.
We'll like a /28 of IP space - 8-10 usable, but may be able to get away with a /29 if it's the make or break decision.
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Sep 17, 2009
I am looking to colo a 1U server in a DC in North Carolina. I would need a 10Mbit line un-metered or a metered 100mbit.
I could negotiate on the bandwidth if its not possible in NC .
I have been researching for a while and the DCs here are very very expensive so far...
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Oct 9, 2009
I've recently acquired a 1U rack mount server from eBay. I believe it kicks some butt...and now I am thinking about looking for a colocation provider to host it for me.
It's for my own websites, not web hosting or storage. I don't need any sophisticated control panel, as I've pretty much made my own. I only need enough IP addresses to have my own name servers and one for all of my websites (I don't need each site to have a unique IP). I don't need any management help as I can manage my own servers. A simple data center control panel with the ability to hard reboot my server would be nice.
However, if the provider charges anything above $70-$80, I can just rent a dedicated server for around the same price. I know the dedicated server would not have the same features and hardware as my server, but if I'm providing the server, why should I be charged the same amount as if they were providing me with a server?
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Apr 22, 2008
I'm trying to figure out my whole DNS situation now that I switched over to colocation. I have 2 servers, one hosts multiple sites and the other is just a backup.
I'm not sure what to do with DNS hosting. I could either host my DNS on both the servers (ns1,ns2 main server ns3,ns4 backup server). Does this mean if the main server goes down (ns1,ns2) it'll start using ns2,ns3? If so, can I just have ns2,ns3 point to my backup server IPs and traffic will just resume on the backup of the main server goes down?
If I go with a service like DNSMadeEasy.com, can I just point my main domain's name servers to ns1.dnsmadeeasy.com, ns2, ns3, etc.. and then point all my other domain's name servers back to my main domain OR would I have to point all my individual domains to dnsmadeeasy's name servers?
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Jan 8, 2008
I have several servers on datacenters.
I was wondering, I always did, that is would be so much nicer to own the hardware. I looked for colocation prices in the past but the prices where allot higher then to rent from a datacenter.
Is this really so?
Is best to buy the hardware and send it to a colocation service or to rent a specific harware.
The colocation prices are normally per Mbit, that means there is not montly GB limits, you can go as fast a the switch allows?
How can you test if you are really getting the speed, any guarantee.
Also what happens if a hard disk fails? Do you have to buy one on overnight and send it to the datacenter? They will charge you for installation i suppose.
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Jul 1, 2008
We are looking for reviews of colocation companies offering quarter racks at BlueSquare, or another data centre in the south of England. We are based in Dorset and as far as we can tell the nearest data centres are in Bournemouth (not open yet), Southampton (don't know too much about those) and Maidenhead (BlueSquare, where we currently colocate a couple of 1U servers).
Companies we have been considering are connexions4london, a1isp and netrino but we are a bit short on information about their reputations. Reliability is the single most important thing to us, we are not necessarily looking for the cheapest, but for somebody with a good history of service level.
Can anybody tell us about their experiences with any of these companies? I heard about some trouble with Netrino last year but nothing recent, and also a that a1isp use netrino, can anybody confirm or deny that? We have also spoken extensively with connexions4london but we would have to sign up for at least a year - which we would be happy to do if we knew their service was great.
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Jan 29, 2007
I have a few questions which I'd like answered if possible.
Firstly, I understand 1U is the space in the rank etc etc -- my question is, does one server usually fill up one 1U?
What is meant by premium bandwidth? is that a type of bandwidth charge? is there any other types?
What is meant by 5mbps?
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Jun 7, 2008
could anyone explain to me what colocation is?
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Jul 14, 2007
with a decent article as to what colocation is? I have been looking and havn't been able to determine it. I'm trying to do some research as to why my web host is being .... difficult.
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Oct 24, 2007
I've been noticing always that colocation seems to be much more expensive then with leased dedicated servers, especially when it comes to the A). connection size and B). transfer bandwidth given to you. So has anyone seen good colocation pricing (anywhere in the US or Canada) that has these specs? Leased dedicated servers are at these low of prices, so why not colo?
1U Server around $100 to $150 /mo: 1000-2500 GB (or unmetered) Bandwidth Transfer each month
10Mbps or 100Mbps connection (not 1Mbps).
Anyone seen any $500 to $1500 /mo. for a full cabinet with these specs:
Full Cabinet / Rack (20 Amps or 40 Amps): Unmetered Bandwidth Transfer each month
10Mbps or 100Mbps connection (not 1Mbps).
When dedicated server places like softlayer say that your server is on 10Mbps or 100Mbps, does this mean it is 10Mbps shared among many servers or is it dedicated with your server? Many colocation facilities quote prices with 1Mbps dedicated for the prices I mention above.
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Jul 24, 2007
I've been using dedicated servers for past 2 years.
I'm a Usenet reseller moving to setting up Usenet Provider.
For Usenet peering with two residents in AMS-IX, I probably require a cross-connect, require at least 4u space with at least 50Mbit. All I can find is companies like Ohtele.com and true.nl who have a "presence" there with IP transit, what exactly does that mean? If I wanted a cross-connect to an AMS-IX resident, my server(s) must also be in that datacenter, correct?
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Nov 6, 2007
Lately I hv found many reference on colocation. What is meant by that?
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Feb 22, 2007
A friend of mine gave me a brand new machine he got from work. Its a medium sized desktop case, p4 2.8ghz, 1.5GB of ram, and 2x 40GB IDE Hardrives. Its not anything special, the ram is DDR and the proccessor is the old socket 478.
I am thinking about co-locating this machine. My home computer has much better parts then it so it is useless to keep at home. I already have a laptop as well as my PC so I don't need a second computer at my home either.
I have looked at some co-location prices, sent out a few emails and it looks more expensive then getting a dedicated server from the company. I thought co-location was cheaper then a dedicated server, but it seems like I am finding different.
This server is going to be used to host a few websites of mine, as well as be used to host a gameserver or two. I don't have a problem being a system administrator, I am currently managing my VPS as well as my friends dedicated server.
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May 3, 2007
I am hosting a commercial website that is consuming about 1.5Mbp/s of bandwidth on a monthly basis (95th. %). The site consists of (6) 1U Dell servers. I am currently seeking a colo provider in the downtown NYC area where I can rent a 1/4 rack. I am looking for a very reputable provider, but don't necessarily need the "gold standard" in colo providers as cost is definitely a factor.
My questions are as follows:
1. What is the general range of pricing that I should expect for a 1/4 rack at say 2Mbp/s of bandwidth? I have been getting quotes from around $500 to $1000, but wansn't sure exactly how to evaluate them.
2. Do I need to purchase a rack-mount keyboard/monitor drawer, or does the colo facility usually provide a cart or similar?
3. Is is better in the long run for me to provide my own firewall/vpn solution or is this something that the colo facility would typically provide for me?
4. With regard to DNS, is this normally a colo provided service or am I better off using a 3rd. party service. If the latter, any recommendations?
5. Any recommendations for quality colo providers in the downtown NYC area?
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Mar 16, 2007
I currently have Dedicated servers here and there with different companies but one of my sites is out growing its current setup and is growing at a rapid rate so its going to get expensive to run if i just have multiple dedicated servers so I have started to look into colocation.
The down side to colocation for me or from what I have seen is Limited Support compared to dedicated support.
However I do pay a company that will help me with the upkeep of my servers and will advise me on what I need so really now im looking at prices.
To start with I will be looking to host:
2X
Dell PowerEdge 1850 1u
2x Xeon 3.4hz 1m cache
2gb Ram (2x 1gb dimms)
2x 146gb U320 hot swap drives
Raid
CD Drive
Floppy Drive
2x Gigabit Ethernet
**Anyone have a price on a server same spec as above?**
Now I would prefer to find someone who provides the following but if not then could point me in the right direction to purchase:
(Hardware must be able to handle atleast 8 servers of the above spec as I see me expanding to this within 6 months to 1 year)
Switch
KVM
Remote Reboot
Firewall
**Anyone have a price on the hardware above? must handle atleast 8 servers**
Bandwidth - 100mbit
I would say I would like around 2,000gb bandwidth per server
So to start with that would be approx 4,000gb as I would be hosting 2 servers.
Support:
I would like to try and find a host that offers a fair amount of hardware support
I think for the moment thats about all im looking for advice / prices on.
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May 28, 2007
what colocation is? I know its cheaper than a box but what happens if you purchase this?
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Oct 17, 2007
Can I have some suggestions/recomendations of colocation facilities in the Reading area or more generally in Berkshire?
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Feb 21, 2007
I got an old 1u rackmount server off ebay to use as a home server for some small programs and to test on. Its a Compaq DL360 G1.
CoreNetworks has 1u colocation with 1 TB of bandwidth, remote reboot, and IP KVM access for only $17.95 a month. I was thinking about getting this when they start selling it, but this would be my first server to colocate and I had a few questions.
The server came with rails to mount it on, but would I need to send these also? Or would the datacenter provide their own rails? The server has screws on each side to attach to the rails.
Picture: here
Also, would I just need to pack up the server and ship it? Nothing else is needed?
I know these questions probably seem silly, but I'm new to colocation.
(And please don't post about how they could never sell colocation for $18. I'm not asking about the company )
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