Cannot Download File: Forbidden

Jul 24, 2008

I am having a large problem moving my sites over to another server. WHM is timing out transferring some large sites that are 4-16 gigs in size, so I tried to manually pkgacct and was able to get one of the accounts setup as root, moved it over to public_html so I could wget from the 2nd server. No luck, permission denied. I tried to change permissions in FTP and found out I couldn't change them so I chmodded the file as root, no luck.

From there I set chown and changed it to the user of the FTP account and was able to modify the file from FTP. I'm still getting a forbidden message when I try wget or download from browser.

Forbidden
You don't have permission to access /backup/cpmove-azcorp.tar.gz on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

At this point I'm clueless, I chmodded the file to 777 so what else could be causing this?

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403 Forbidden / File Too Big?

Jan 12, 2008

I've been recently trying to move an account between servers, but the backup file is always incomplete. I was told that it is possible there are too many files.

I decided to tar some of them and move manually, but I cannot access the tar file. I already changed all permissions (644), owner, group, but I still get 403 Forbidden error. Is it possible that the file is too big (9 BGs), and if it is, how do I change the file size limit?

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Aug 19, 2008

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Sep 14, 2007

I have just performed a ftp backup of my entire server. I then zipped it up in Cpanel.

The file size its self it 3322megs big (about 3.3gb). If i press it to download it says:

Forbidden

You don't have permission to access /backup/sepmid07/sepmid07.zip on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/1.3.37 Server at backup.xxx*********** Port 80

I have made sure that i have the right permissions, I have also made sure that it belongs to the correct user. Also next to it where it would say how big it is, it says "-"

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Oct 30, 2009

We have a video streaming server, sometimes the server gets really slow and when we digg into it, we see that the same ip is trying to download the same file many many times. for example i either run this command

netstat -n | grep :80 | awk '{ print $5 }' | awk -F: '{ print $1 }' | sort | uniq -c | sort -n | tail

or go to WHM and see the 'apache stats' and i see 100 http connections from the same ip, trying to download the same video 100 times,,,

what is this? is this some sort of attack? could that be 100 different people that use a proxy? or what is going on?

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Mar 15, 2007

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Jan 25, 2007

Users of my web site, running MD-Pro, a PostNuke (php-based) clone, suddenly started to report difficulties downloading files from the download module. We assumed it was the download module and spent ages diagnosing it, uploading fresh versions etc. After some time someone had the bright idea to see if the files could be downloaded direct (using the URLs) to eliminate the web application.

We found: Some users can download all files from the server with no problems.
Some users can download some files but not others.

So far as we can tell only MS Word files are affected, but not all.

The files on the server are not corrupted and there are no permissions issues

Disabling antivirus and firewalls locally makes no difference.

REloading fresh originals to the servedr does not help.

The host reports that no changes to the server have been made recently.

We have discovered that files in the web root are OK. The furhte down the directory structure they are, the less likely they are to download. Performance varies according to the browser in use. According to the host technical support, 'Firefox appears to be returning the data from its own cache. IE is only doing so for root. For the other places IE tries to download the file but stops receiving at exactly the same number of bytes from different locations.'

Using another server on a different host, the problem disappears so it must be due to the host setup in some way. Diagnosis is difficult because the host technical support can't reproduce it.

Platforms include Mac, Windows and Linux and browsers include IE7, Firefox and Safari.

One user with Mac isn't having problems, another with Mac is. All others reporting problems are on Windows. Users are at different locations, using different ISPs so it is unlikely there are common local problems.

The only common element I can see is that the ony files causing trouble are MS Word, though some of these do download OK

We have run out of ideas why this should be happening. How can some users have problems with the same files on the same server and others not?

What could have happened to cause this problem on a site that has been functioning correctly for several months on this server?

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Feb 2, 2008

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so is there a way to prevent this behavior(to force the browser to
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lighttpd.conf?

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Oct 3, 2013

We're running a departmental intranet site on Apache 2.2 (on Windows Server 2003, if that matters). I'm trying to figure out how to post exe files on the web site so I can create a link and users can download the programs.trying various changes to my httpd.conf file, but no matter what I tried I get a 403 Forbidden error and the error.log file shows an error "Options ExecCGI is off in this directory:...".

1) I've tried putting the EXE in various folders.
2) I don't have a .htaccess file and I don't see anything in the httpd.conf file that seems to specifically relate to access for this file type.
3) If I put a zip file in the same folders, I am able to download or open it.
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Jul 1, 2008

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Mar 29, 2013

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Jul 24, 2007

I'm currently running on a VPS. My site allows for large file uploads and downloads, with files over 600mb in size.

The server has issues when the site gets three or more requests for large file downloads. I'm trying to grow this site to thousands of users and it is hard to do when the site can't handle even three.

I've been told by my host that I need to upgrade to dedicated. My VPS only has 512mb RAM and one large file download is eating up that RAM. This is causing the issue.

I'm a newbie and while I knew I was risking a bit by going with VPS I do find it a bit annoying that these guys advertise 1TB of bandwidth per month but I can't even support downloading 1GB at the same time....maybe it's just me...

Anyway, I am now looking into moving the large files and the upload/download over to Amazon S3. If I do this I am expecting my RAM usage on the VPS to greatly decrease. Is this correct? If my PHP code is running on the VPS, but the actual file download via HTTP is coming from S3, that should not be a heavy load on my box, correct?

any opinions on S3?

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Nov 12, 2013

Apache 2.2.22

I may be making something here too complicated but a friend downloaded a largish video file via my very basic web server.

Trying to interpret the data I am getting different figures, which one is correct or am I reading it wrongly.

carole [10/Nov/2013:17:55:21 +0000] "GET /cwgl/files/vidlink/videos/vid01.ts.mpg HTTP/1.1" 200 2879608
carole [10/Nov/2013:17:56:07 +0000] "GET /cwgl/files/vidlink/videos/vid01.ts.mpg HTTP/1.1" 200 1902255
carole [10/Nov/2013:18:11:41 +0000] "GET /cwgl/files/vidlink/videos/vid01.ts.mpg HTTP/1.1" 206 357
carole [10/Nov/2013:18:11:49 +0000] "GET /cwgl/files/vidlink/videos/vid01.ts.mpg HTTP/1.1" 206 5317289
carole [10/Nov/2013:18:16:38 +0000] "GET /cwgl/files/vidlink/videos/vid01.ts.mpg HTTP/1.1" 200 1834235652

200 totals = 1839017515

File properties on Ubuntu 2.0 GB (1,971,322,880 bytes)

server-status
1-0319210/3/3_ 82.6457740190482630.01880.001880.00 ip72-197-68-158.sd.sd.cox.net3lanesNULL

The other_vhost_access file says 1839017515
Ubuntu file properties says 2.0 GB (1,971,322,880 bytes)
Apache server-status says 1880.00

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Code:
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--------------------------------------------------------------------------------

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Group mainuser
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