Anybody Tried Tersum

May 13, 2008

tersum dot com - this seems to be a good idea and at a decent price. Couldn't post links yet, hence the blank spaces

Tersum - They Are Not Replying

Jul 26, 2008

I took VPS hosting with tersum, and everything was fine until last month, when I emailed support and I did not get any reply to several support tickets. I then messaged via this forum, and got a reply that they will add my email to an email whitelist, and the person who I signed up with Aldo had left the company.

However now my sites are not working and I have sent more support ticket requests of which none have been replied to, and also I have PM via this forum but not received any replies.

Currently all my sites on the VPS server are down, I can not access the control panel, or VPS panel even via their own website as the pages do not exist.

What can I do?

Also I am paying via credit card, is there any way to cancel the payments?

View 10 Replies View Related