I've hosted with ASO twice now. They are superb hosts. Probably the best. Most webmasters are more capable (trained in hosting mechanics) than I.
I ran afowl of ASO's forum/wiki/support system BECAUSE I am not an ubergeek. These support media are NOT accessible, at ASO, to the casual webmaster walking in with a simple-minded website. It might be prudent to check out the forum, before you buy in, to ensure this is in your league.
i love asmallorange.com ~ cheap but good ~
View 6 Replies View RelatedI'm with ASmallOrange ( ASO - www.asmallorange.com ) already for more than one year. I have to say I have been very happy with the quality and service I have received.
SERVER
Server is very reliable. Yes, I encountered some issue months ago, because some DNS attack and password issue on ASO's staff, but they handle the situation very good and they was honest about it.
SUPPORT
Their support is fantastic. Actually, I seldom contact support since everything is okay, but when I did, their reply is fast and prompt.
COMMUNITY FORUM
They have good and active community forum.
PRICE
Their price is reasonable. Yes, ASO do not offer "unlimited" but their prices compared to quality is okay.
MY SITE:
Since it is required, my site with ASO : www.midave.com
I had read a lot of good things on these forums about ASmallOrange. So I finally decided to sign up with them for my friend's website which I manage & design.
Unfortunately my experience was anything but good. The issue was that I am based in India & I design my friend's website who is based in the US. Since my friend is a non tech savvy person he gave me his credit card number and asked me to manage everything from signing up for a new web host to designing the site.
Since ASmallOrange's billing department found that the address is registered based in USA but the IP address of the person signing up was not from USA, they marked the account as fraud.
I must say that I very well appreciate this system of fraud detection followed by them & am very much impressed by it. What I was not impressed with was the fact that they didn't bother to inform me about the same nor did they try to verify the authenticity of the account. Unaware of this, me & my friend kept waiting for more than 24 hours for my account to get activated. It was only when I raised a support ticket that they informed me that my account has been marked as fraud.
Subsequent to this I informed them about the circumstances under which this account was signed up & asked them to carry out whatever verifications they need to do with the end client or through the credit card company.
To my surprise again there was no reply from their end & this morning I find that my support thread was closed without reverting on the issue.
I guess its time for me to move on and host somewhere else. My own websites are hosted with Dotable and am very happy with them.
well i used them for exactly one month, i thought 25/month, i can get much more ram and bandwith from linode.com
i send them like 6 times already, email saying i want to discontinue vps package
they say they need my billing password, so i give them to prove my identity.
then the tickets are closed!
this is repeated 6 times already. wth?
asmallorange had fantastic support for 3 years i have been with them with another hosting plan but lately i discover much more bang for your buck hosts with similar level of support.