Frequent Failure Notices (exim, Clamd, Etc.)
Dec 12, 2007
On 11/29/07, I posted the following question, but have received no replies to date:
Quote:
TITLE: Are frequent failure notices common with VPS hosting?
We have a VPS1 account at Liquid Web ($60/month). Below I have copied just the most recent series of failure notices (clamd, cpsrvd, exim, ftpd, mysql, pop, spamd). We tend to receive these by e-mail on a fairly regular basis, accompanied by the usual message "A restart was attempted automagicly."
Since March 2006, when we first switched our web host to LW, there have been well over a hundred of them.
My question is: Are such frequent failures commonplace (i.e.: benign) on a VPS, or should I be concerned about them?
I usually check our web site after receiving each notice, and it is always up by the time I get there. Nevertheless, it would be nice to know if all these occurrences are considered normal. For example, 19 exim failures over a 6.5-hour span on 9/29/07 do seem a bit extreme.
If anyone reading this thread is technically inclined, I'd like to know what process or hardware state is usually responsible for causing such failures.
FYI, I use cPanel in my web browser to administer the site from a Macintosh computer running OS 9.2.2. I have never used SSH, and have also never read any raw logs. If I did, I'm not sure what they would tell me about this, anyway.
I should also say that our site uses nowhere near the capacity provided by our VPS1 account. We are well below the maximum HD space and monthly allowable bandwidth. The site uses only standard HTML, text include files, and GIF/JPG graphics files; no streaming. There is only limited use of a CGI script for routine form submissions, and currently there are no PHP scripts running for BBs, calendars, blogs, chat rooms, or any MySQL databases being used. In short, I would think that the site places little load on the server or its processes.
I would greatly appreciate any feedback.
cpanel @ host.xxxxxx.net 9/9/07, 11:53 PM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:06 AM mysql on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:06 AM spamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:07 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:07 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:08 AM ftpd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:08 AM named on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/10/07, 2:08 AM pop on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/27/07, 11:42 PM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 12:59 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 1:09 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 1:30 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 1:39 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 1:58 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 2:10 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 2:22 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 2:31 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 2:41 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 2:50 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 3:00 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 3:09 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 3:40 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 3:50 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 3:59 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 7:09 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 7:19 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 7:28 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 9/29/07, 7:37 AM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 10/7/07, 11:41 PM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/8/07, 12:42 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/19/07, 12:37 PM exim on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/21/07, 12:43 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/22/07, 12:44 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/23/07, 12:42 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/25/07, 11:32 AM cpsrvd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/25/07, 11:44 AM pop on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/25/07, 12:06 PM spamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 11/29/07, 12:41 AM cpsrvd on host.xxxxxx.net failed
This morning, I received a total of 17 failure notices over the span of 2h19m, as follows:
cpanel @ host.xxxxxx.net 12/12/07, 3:26 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 3:36 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 3:44 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 3:53 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:02 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:11 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:19 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:28 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:36 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:45 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 4:53 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 5:02 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 5:11 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 5:19 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 5:28 AM clamd on host.xxxxxx.net failed
cpanel @ host.xxxxxx.net 12/12/07, 5:36 AM clamd on host.xxxxxx.net failed
cpanel@ host.xxxxxx.net 12/12/07, 5:45 AM clamd on host.xxxxxx.net failed
(Note that our real host name has been replaced above with "xxxxxx" to prevent possible spamming.)
I would appreciate any comments from experienced VPS customers or technicians, as to whether these incidences are considered normal with all VPS accounts, or if they might be indicative of a more severe problem with our web host's (Liquid Web) server.
As I mentioned on 11/29/07, "I use cPanel in my web browser to administer the site from a Macintosh computer running OS 9.2.2. I have never used SSH, and have also never read any raw logs. If I did, I'm not sure what they would tell me about this, anyway."
In the course of reading a number of posts in another WHT thread, there seems to be little agreement on the possible causes. Some have suggested that (1.) there may be "no space left on the device"; (2.) we may be "out of Semaphores" (I have no idea what those are!); (3.) we may be "out of RAM"; (4.) "/tmp is full"; or that (5.) "something is wrong with /tmp permission."
When I inquired in 2006 to Liquid Web's technical support about these recurrent failures, I was told that they are normal with this sort of hosting account. We pay them a hosting fee with the expectation of receiving an accurate diagnosis, but it would be very helpful to receive some impartial, third-party input.
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[Tue Mar 18 10:03:18 2008] [error] Bad pid (30782) in scoreboard slot 19
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Domain mydomain.com has 2 mail-servers.
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Mail server mail.mydomain.com[208.70.160.19] answers on port 25
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>>> HELO www.checkdns.net
<<< 250 mail.hsservers.com
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<<< 250 ok
>>> RCPT TO: <postmaster@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <root@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <info@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <webmaster@mydomain.com>
<<< 451 temporary failure (#4.3.0)
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Checking mail server (PRI=30) mail2.mydomain.com [208.70.160.20]
Mail server mail2.mydomain.com[208.70.160.20] answers on port 25
<<< 220 mail2.hsservers.com ESMTP
>>> HELO www.checkdns.net
<<< 250 mail2.hsservers.com
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<<< 250 ok
>>> RCPT TO: <postmaster@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <root@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <info@mydomain.com>
<<< 451 temporary failure (#4.3.0)
>>> RCPT TO: <webmaster@mydomain.com>
<<< 451 temporary failure (#4.3.0)
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