Transferring An Account

Oct 5, 2007

I am trying to transfer a customer account from a remote server (both servers run Cpanel) and I get this error message

Logged to my server I got this message

Packaging the account... The password you provided is not correct.

Trace Output: (bmilatco@66.29.76.xx's password:
Last login: Fri Oct 5 21:06:50 2007 from 64.22.69.xx

-jailshell-3.00$ export LANG=C ; setenv LANG C ; echo ${LANG}_SSH_CLIENT=${SS

Done
Transfer Error
Unable to package account

<<<
The account password is correct as I can login to Cpanel.

I am also able to login via ssh and trying to package the account I got this message

-jailshell-3.00$ ./pkgacct bmilatco
pkgacct started.
pkgacct version 6.0 - running with uid 32092
using time::hires for speedups
Fri Oct 5 21:12:42 2007 die [cPScript::Config]: Unable to create /etc/wwwacct.conf at cPScript/Logger.pm line 35
cPScript::Logger::cplog('Unable to create /etc/wwwacct.conf', 'die', 'cPScript::Config') called at cPScript/Config.pm line 262
cPScript::Config::loadwwwacctconf() called at ./pkgacct line 1046
main::getmntpoint() called at ./pkgacct line 160
[cPScript::Config]: Unable to create /etc/wwwacct.conf

how can I transfer this account, I jsut have the customer password and Cpanel backups are not availables?

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